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4.2 out of 5

"Bad experience checking in. Arrived at 4:30, had to wait in line for an hour to check in. Otherwise, room was a mini suite with sofa, table and chair ... " More

By a verified traveller on Mon 05 Sep 2016

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Hotel Description

4-star beach hotel near Collingwood Scenic Caves

Skiing getaway

Within a 5-minute walk of this The Blue Mountains hotel, you'll find Blue Mountain Ski Resort and Ridge Runner Mountain Coaster. Scandinave Spa Blue Mountain and Collingwood Scenic Caves are also within 3 miles (5 km).

Private sand beach

Ski-in/ski-out access, a 24-hour fitness center, and a restaurant are all featured at this smoke-free hotel. Take advantage of ski lessons, ski rentals and ski storage on site, and enjoy downhill skiing. There's fun for all ages with a free kid's club and mini golf, and in-room childcare is an added bonus.

Fireplaces, free WiFi

Boasting fireplaces, the 228 guestrooms also offer free WiFi and pillowtop beds. Other amenities include sofa beds, sitting areas, and TVs with DVD players.

Deluxe Room, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
C$209* Per night/room 1 Dec. - 2 Dec.

Suite, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 6 Max

Suite, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Westin Trillium House, Blue Mountain ratings based on 10 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Westin Trillium House, Blue Mountain

Everyone (2) Family (2)
5 out of 5
Amazing staff , amazing amenities. Always a pleasure staying here, love, love it here

Posted by on 29 Apr. 2019

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5 out of 5
Staff is very nice and the bar is very good and price reasonable.

Posted by on 13 Feb. 2019

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4 out of 5
Nice and convenient, especially has a kettle in the room.

Posted by on 15 Jan. 2019

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5 out of 5

Nice place to stay, right at the bottom of the ski hill and next to the village.

Pros: next to ski hill
Cons: No free Internet
This was a good place to stay since it is right in the middle of Blue Mountain activities. It is at the bottom of the ski hill and right next to the village where the night life happens. There is a frozen pond next to the hotel so bring your skates. The rooms are nice and the hotel staff is excellent. I would stay here again.

Posted by on 21 Feb. 2012

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5 out of 5

home away from home!!

Pros: Close restaurants, Quiet
Cons: No free Internet, no breakfast
Very friendly staff! the room very clean and well decorated... My kids got a good memories there and of course the pool number 1# very good times...

Posted by , from Caracas, Venezuela on 5 Nov. 2011

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4 out of 5

Nice resort for young families

Pros: Proximity to everything. Room very comfortable. Decent restaurant in hotel. Many restaurants short walk, as well as activities like boating
Cons: Would have liked option of a café for coffee, rolls in hotel. Did not like $20 daily fee to park car.
Location: Can hike, mountain bike, do boating, and there are many beaches nearby on Lake Huron. Town of Collingwood has many shops and restaurants also.
Bad experience checking in. Arrived at 4:30, had to wait in line for an hour to check in. Otherwise, room was a mini suite with sofa, table and chairs, queen bed and mini kitchen. All clean and comfortable. Outdoor pool and resort plus is that it is located in Blue Mountain Village, which has access to many restaurants, gondola to mountain, and childrens activities. We are older and were in the area for a family reunion. Nearly everyone staying there seemed to be either young couples with children, or perhaps athletic types doing hiking or mountain biking.

Posted by , from Illinois on 5 Sep. 2016

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4 out of 5

Grand looking resort style hotel

The Westin Trillium has lovely surroundings. Small lake in front & Blue Mountain in the back. Walking distance to shops & restaurants in the village. We celebrated my husband's 50th birthday. It was wonderful.

Posted by , from J, richmond hill, ON on 12 May 2015

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3 out of 5

PD Day Vacation

Have stayed many times. The only complaint I have was the service in the restaurant. Compared with other stays, the staff were not very good. We ordered 3 kids meals they brought out 2, one of which was incorrect, so they gave it to another table and didn't check back. We found out that they gave our meal to the table beside us who ordered the same kids meals. Instead of changing out the fries for veggies, they screwed up our order and the table next to us. Both of us were upset. On Sunday, we ordered a pizza to take to our room so that we could watch the superbowl. My husband went downstairs and waited for it...45 minutes later the pizza came out with 2 orders of Burgers. When he got to our room...2 minutes later the pizza was like ice. He had to go back and tell them. They said they would make another pizza. When my husband got back to the room both burgers were cold. I would not suggest the in house restaurant at this time. Also, no one cleaned our room on Saturday. We called the front desk and at 3:30 someone came. It was too late we had already settled in.

Posted by on 3 Feb. 2009

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3 out of 5

PD Day Vacation

Have stayed many times. The only complaint I have was the service in the restaurant. Compared with other stays, the staff were not very good. We ordered 3 kids meals they brought out 2, one of which was incorrect, so they gave it to another table and didn't check back. We found out that they gave our meal to the table beside us who ordered the same kids meals. Instead of changing out the fries for veggies, they screwed up our order and the table next to us. Both of us were upset. On Sunday, we ordered a pizza to take to our room so that we could watch the superbowl. My husband went downstairs and waited for it...45 minutes later the pizza came out with 2 orders of Burgers. When he got to our room...2 minutes later the pizza was like ice. He had to go back and tell them. They said they would make another pizza. When my husband got back to the room both burgers were cold. I would not suggest the in house restaurant at this time. Also, no one cleaned our room on Saturday. We called the front desk and at 3:30 someone came. It was too late we had already settled in.

Posted by on 3 Feb. 2009

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4 out of 5

Great Place

Stayed here a few times with the family and love it!!! The kids love the outdoor heated pool & hot tubs and the gym is top notch. Very nice atmosphere both in winter and summer. Allways looking forward to going back.

Posted by on 26 Sep. 2007

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About the Westin Trillium House, Blue Mountain

Location 220 Gord Canning Drive, The Blue Mountains, ON L9Y 0V9

Property Features

Unwind on the private sand beach, located just 6.2 miles away. For a free ride to the surf and sand, catch the hotel's complimentary beach shuttle. After a day at the beach, enjoy amenities at Westin Trillium House, Blue Mountain like a complimentary children's club, an outdoor pool, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. This beach hotel also offers a sauna, a garden, and a terrace. For a fee, parking is available. This 4-star The Blue Mountains hotel is smoke free.

  • 228 guestrooms or units
  • 5 levels
  • Built in 2005
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Kid's club (free)
  • Childcare (surcharge)
  • Ski equipment storage
  • Ski equipment rentals
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Children's club (free)
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Playground on site
  • Miniature golf on site
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Toronto, ON (YYZ-Pearson Intl.) (124.3 km / 77.2 mi)
  • Property shuttles: Free beach shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Westin Trillium House, Blue Mountain offers 228 air-conditioned accommodations with fireplaces and DVD players. Accommodations have separate sitting areas and are furnished with unspecified sofa beds. Pillowtop beds feature premium bedding. Televisions come with pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Fireplace
  • Sitting area
  • Pillowtop beds
  • Pull-out sofa bed
  • In-room dining (24 hours)
  • Television
  • Movies for purchase
  • DVD player
  • Refrigerator
  • Microwave
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 10:00 AM.

Westin Trillium House, Blue Mountain has a restaurant on site.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 40 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Guests must contact this property in advance to reserve cribs/infant beds.

  • Only service animals are allowed
  • Debit cards not accepted
  • UnionPay
  • No rollaway/extra beds available
  • Pets allowed (no fees)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: CAD 30 for adults and CAD 30 for children (approximately)
  • Self parking fee: CAD 20.00 per night (in/out privileges)
  • Valet parking fee: CAD 30.00 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Blue Mountain Trillium House
  • Blue Mountain Westin Trillium
  • Trillium House
  • Trillium House Blue Mountain
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  • Collingwood Westin
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  • Westin Trillium House Blue Mountain Blue Mountains, Ontario
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You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.