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W Dubai - The Palm

5.0 star property
5-star beachfront hotel near Marina Beach

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Photo gallery for W Dubai - The Palm

4 restaurants, breakfast, lunch, dinner served; Italian cuisine
Exterior
Frette Italian sheets, premium bedding, pillowtop beds, minibar
4 restaurants, breakfast, lunch, dinner served; Italian cuisine
55-inch LCD TV with satellite channels, TV, iPod dock
Reviews
9.2

Wonderful

Popular amenities

  • Restaurant
  • Breakfast available
  • BarBarBar
  • PoolPoolPool
  • Room serviceRoom serviceRoom service
  • SpaSpaSpa

Explore the area

Map
West Crescent, Palm Jumeirah, Dubai, Dubai, 213138
  • Popular LocationAquaventure7 min drive
  • Popular LocationThe Walk16 min drive
  • Popular LocationMarina Beach21 min drive
  • AirportDubai (DXB-Dubai Intl.)38 min drive

Room options

View all photos for Wow Suite, Suite, 1 Bedroom, View

55-inch LCD TV with satellite channels, TV, iPod dock

Wow Suite, Suite, 1 Bedroom, View

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Wow Suite, Suite, 1 Bedroom, Smoking, View

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Wow Suite, Suite, 1 Bedroom, Smoking, View

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Terrace

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Room, 1 King Bed with Sofa bed, Terrace

  • 55 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Wonderful Room, Room, 2 Double Beds, Partial Ocean View

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Wonderful Room, Room, 2 Double Beds, Partial Ocean View

9/10 Wonderful
  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Fabulous Room, Room, 2 Double Beds, Ocean View

Fabulous Room, Room, 2 Double Beds, Ocean View

Fabulous Room, Room, 2 Double Beds, Ocean View

8.5/10 Very good
  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Spectacular Room, Room, 1 King Bed with Sofa bed, View

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Spectacular Room, Room, 1 King Bed with Sofa bed, View

9.3/10 Wonderful
  • 50 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Spectacular Room, Room, 2 Double Beds, View

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Spectacular Room, Room, 2 Double Beds, View

8/10 Very good
  • 50 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms, Balcony

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Suite, 2 Bedrooms, Balcony

  • 150 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Partial Ocean View

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Suite, 1 Bedroom, Partial Ocean View

10/10 Exceptional
  • 99 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Cool Corner Suite, Suite, 1 Bedroom, Ocean View

Cool Corner Suite, Suite, 1 Bedroom, Ocean View

Cool Corner Suite, Suite, 1 Bedroom, Ocean View

  • 175 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Fabulous Room, Room, 1 King Bed with Sofa bed, Ocean View

Fabulous Room, Room, 1 King Bed with Sofa bed, Ocean View

Fabulous Room, Room, 1 King Bed with Sofa bed, Ocean View

8.2/10 Very good
  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Wonderful Room, Room, 1 King Bed with Sofa bed, Balcony

Wonderful Room, Room, 1 King Bed with Sofa bed, Balcony

Wonderful Room, Room, 1 King Bed with Sofa bed, Balcony

8.9/10 Excellent
  • 50 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Cozy Room, Room, 1 Double Bed, Non Smoking, View

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Cozy Room, Room, 1 Double Bed, Non Smoking, View

  • 100 sq m
  • City view
  • Sleeps 5
  • 1 Double Bed

View all photos for Fantastic Suite, Suite, 1 Bedroom, Ocean View

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Fantastic Suite, Suite, 1 Bedroom, Ocean View

  • 167 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Marvelous Suite, Suite, 1 Bedroom, Balcony

Frette Italian sheets, premium bedding, pillowtop beds, minibar

Marvelous Suite, Suite, 1 Bedroom, Balcony

  • 184 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior
Atlantis, The Palm
On private beach
Pool
Spa
Kids pool
4.7 out of 5, Exceptional, (1061)
The price is CA $623
per night
CA $770 total
includes taxes & fees
30 Jun - 1 Jul
Atlantis, The Palm

About the area

Dubai

On the beach.With a stay at this Palm Jumeirah hotel, you'll be within 3 miles (5 km) of Aquaventure and 9 miles (15 km) of Dubai Marina Mall. Also within 9 miles (15 km) are Marina Beach and The Walk.

What's nearby

  • Aquaventure - 7 min drive
  • Dubai Marina Mall - 14 min drive
  • The Walk - 16 min drive
  • Burj Al Arab - 17 min drive
  • Marina Beach - 21 min drive

Getting around

  • Atlantis Aquaventure Waterpark Station - 7 min drive
  • Al Maktoum Intl. Airport (DWC) - 40 min drive

Restaurants

  • ‪Al Safadi - ‬9 min drive
  • ‪Th8 Palm by House Of Originals - ‬3 min drive
  • ‪Raffles Palm Dubai Club Lounge - ‬7 min walk
  • ‪Th8 Palm beach bar - ‬19 min walk
  • ‪W Lounge - ‬1 min walk

About this property

W Dubai - The Palm

5-star beachfront hotel near Marina Beach
Enjoy the cabanas (surcharge) and sun loungers for a relaxing day at the beach. At W Dubai - The Palm you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 4 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar, and a poolside bar. This luxury hotel also offers a children's pool, a 24-hour fitness center, and a sauna. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Dubai hotel.

  • 350 guestrooms or units
  • 7 levels
  • 4 dining venues
  • 2 bars or lounges
  • 13073 sq ft of conference space
  • 1215 sq m of conference space
  • Childcare (surcharge)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers for purchase
  • Elevator
  • Smoking in designated areas
  • Bar on the beach
  • Bar by the pool
W Dubai - The Palm offers 350 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and minibars. Pillowtop beds feature Frette Italian sheets and premium bedding. 55-inch LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

This Dubai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

AWAY SPA has 11 treatment rooms including rooms for couples. Services include deep-tissue massages, Thai massages, facials, and body wraps. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, German, Russian, Spanish

Property amenities

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free cribs/infant beds
  • Indoor pool

Internet

  • Available in all rooms: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Continental breakfast available for a fee daily: AED 160 per person
  • 4 restaurants
  • 2 bars/lounges, 1 beach bar and 1 poolside bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • 2 outdoor pools
  • Fitness classes
  • Arcade/game room
  • Beach volleyball
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Racquetball/squash
  • Sauna
  • Volleyball

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Lever door handles
  • Roll-in shower
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 55-inch LCD TV
  • iPod dock
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Frette Italian sheets
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • 2 bathrooms
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Connecting rooms available
  • Electrical adapters/chargers
  • Energy-saving switches
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Slippers
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: AED 350.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Weight limit: 40 lbs per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 250 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AED 500 per night
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately AED 160 per person
  • Pet fee: AED 350.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: AED 250 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses solar energy
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. This property uses solar energy. For guests' safety, the property includes a deadbolt lock in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 10:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

W Dubai Palm Hotel
Palm Hotel
W Dubai Palm
W Dubai - The Palm Hotel
W Dubai - The Palm Dubai
W Dubai - The Palm Hotel Dubai

W Dubai - The Palm Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 339 out of 467 reviews" "
Rating 8 - Good. 76 out of 467 reviews" "
Rating 6 - Okay. 27 out of 467 reviews" "
Rating 4 - Poor. 13 out of 467 reviews" "
Rating 2 - Terrible. 12 out of 467 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Jason

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

8/10 Good

Sukh

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location for Palm. Be careful of the 'partial sea view' room as was virtually no view
Stayed 3 nights in Mar 2024

8/10 Good

Jason

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at the W palm during feb 2024 half term with 2 and 5 year olds, the staff were great with the children which made the holiday so much more enjoyable. Hotel is trendy, and busy at weekends (esp Friday but all of Dubai is as expats party in the hotels), but we just went out for the day. There are adult only areas, which is fine as still pool/beach/kids club/restaurants you can use. Dubai has so many choices when looking for a hotel, but I’d recommend the W for families.
Stayed 5 nights in Feb 2024

10/10 Excellent

Hakan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Serene Escape with Stunning Views and Exceptional
The hotel boasts a pleasant location that offers a tranquil atmosphere, complemented by stunning views of the sea and the Palm Jumeirah area. The staff is incredibly welcoming, always smiling, and genuinely dedicated to ensuring guests have a delightful and joyful experience. The pool area is thoughtfully separated into family and adult sections, adding to the overall appeal. The rooms are roomy and comfortable, while the balcony provides the perfect spot for enjoying coffee in the morning and evening.
Stayed 4 nights in Feb 2024

6/10 Okay

Philip

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for adults, but two areas for improvement to be considered a family friendly hotel. 1) Loud music most nights making it difficult with young children; and 2) Food options for children weren't great as part of the half board package
Stayed 7 nights in Feb 2024

10/10 Excellent

Anire

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best stay
Hotel was amazing, staff very helpful, room clean and spacious. Amenities in place, lovely rooftop bar and restaurant. Pool and private beach amazing and lots of activities to do for adults and children.
Stayed 7 nights in Jan 2024

6/10 Okay

Leili

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed at the W hotel for 5 nights and the hotel in the weekend is a club rather than a 5* hotel. Music is blasting from different directions literally all day/night. The hotel beach and swimming pool areas were populated by huge number of external guests and that really spoiled the hotel environment and the service one would expect from a 5* hotel. If you want to stay in a hotel that feels like a club in Ibiza, then this is a perfect place for you. If you want a relaxing and a nice ambient hotel with good service, then go elsewhere. Note: it was better during the week days but unfortunately the weekend situation killed the hotel for us.
Stayed 5 nights in Jan 2024

2/10 Terrible

abdullah, kuwait

Disliked: Staff & service
Stayed 1 night in Jan 2024

2/10 Terrible

Harry Nicholas

Travelled with family
Liked: Staff & service
Never came back again.Ther day before we were to leave my wife had a bad case of food poising from one of the restaurants in the hotel. My wife was very sick, and I needed to call the doctor as she was very unwell (shacking, dehydrated, body aching then diarrhea and vomiting over 20 times with a temperature in excess of 38* to 39*). The doctor came and put her on IV drip (4 different drips), plus medication. To make it worse my wife was bed ridden, we were all stressed, and I advised the reception that night that we would need to hold the room. They said it’s fine (no one has booked the room to date) and available to finalise in the morning. To my dismay they then advised us we had to relocate to another smaller room the following day, whilst my wife was still in pain, lying in bed with still symptoms of diarrhea and vomiting. Whilst being sick my wife had to pack her bags with us and relocate to another floor which was way further from the lifts which aggravated my wife to walk further. I believe before you give this room away it should be fully sterilised by health requirements which shocked me that it was leased to another party in a couple hours, we vacate the room. We are very disappointed with the hotel and the way we have been treated, saying you probably got it from eating out of the hotel, but this was not the case as we didn’t leave the hotel for 2 days prior. My daughter then got an eye infection and temperature over 39*, doctor believes it was from the pool
Stayed 10 nights in Dec 2023

8/10 Good

Tracy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024