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Hilton Garden Inn Palo Alto

3.0 star property
3-star hotel near San Antonio Shopping Center

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Photo gallery for Hilton Garden Inn Palo Alto

Terrace/patio
Lobby
Lobby
Exterior
Indoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Breakfast available

Explore the area

View in a map
4216 El Camino Real, Palo Alto, CA, 94306
  • Place, San Antonio Shopping Center
    ‪17 min walk‬
  • Place, San Andreas Fault Trail
    ‪4 min drive‬
  • Place, Palo Alto VA Hospital
    ‪4 min drive‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪25 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

9.4 out of 10
Exceptional
(37 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

8.8 out of 10
Excellent
(41 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing Accessible)

City view

Room, 1 King Bed, Accessible, Non Smoking (Hearing Accessible)

8.6 out of 10
Excellent
(4 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Hearing Accessible)

7.2 out of 10
Good
(5 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking

  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility Accessible w/ Tub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub (Mobility Accessible w/ Tub)

10.0 out of 10
Exceptional
(3 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility Accessible w/ Tub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Bathtub (Mobility Accessible w/ Tub)

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • 29 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Hearing Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Non Smoking (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, City View (Mobility Accessible w/ Tub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, City View (Mobility Accessible w/ Tub)

  • City view
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, City View

8.0 out of 10
Very good
(8 reviews)
  • City view
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, City View (Hearing Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, City View (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Drinks & Snacks)

City view

Room, 1 King Bed (Drinks & Snacks)

  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

7.6 out of 10
Good
(4 reviews)
  • Bay view
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe King Room

Premium bedding, in-room safe, desk, laptop workspace

Deluxe King Room

  • Sleeps 3

Mobility Hearing Accessible King Room with Bathtub

  • Sleeps 3

View all photos for Mobility Hearing Accessible King Suite With Ri Showr

Premium bedding, in-room safe, desk, laptop workspace

Mobility Hearing Accessible King Suite With Ri Showr

  • Sleeps 4

View all photos for Mobility Hearing Accessible Two Queen Room with Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Mobility Hearing Accessible Two Queen Room with Bathtub

  • Sleeps 4

Mobility Hearing Accessible Two Queen Room with Ri showr

  • Sleeps 4

View all photos for Hearing Accessible King Suite

Premium bedding, in-room safe, desk, laptop workspace

Hearing Accessible King Suite

  • Sleeps 4

View all photos for Hearing Accessible Two Queen Room

Premium bedding, in-room safe, desk, laptop workspace

Hearing Accessible Two Queen Room

  • Sleeps 4

View all photos for Hearing Accessible King Room

Premium bedding, in-room safe, desk, laptop workspace

Hearing Accessible King Room

  • Sleeps 3

View all photos for Premium Two Queen Room

Premium bedding, in-room safe, desk, laptop workspace

Premium Two Queen Room

  • Sleeps 4

View all photos for Premium King Room

Premium bedding, in-room safe, desk, laptop workspace

Premium King Room

  • Sleeps 3

View all photos for One Bedroom Suite

Premium bedding, in-room safe, desk, laptop workspace

One Bedroom Suite

  • Sleeps 4

View all photos for Mobility Hearing Accessible King Room With Roll In Shower

Premium bedding, in-room safe, desk, laptop workspace

Mobility Hearing Accessible King Room With Roll In Shower

  • Sleeps 3

King Room With Bathtub-Mobility/Hearing Accessible

  • Sleeps 3

View all photos for Two Queen Room

Premium bedding, in-room safe, desk, laptop workspace

Two Queen Room

  • Sleeps 4

View all photos for King Room

Premium bedding, in-room safe, desk, laptop workspace

King Room

  • Sleeps 3

View all photos for Deluxe Hearing Accessible King Room

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Hearing Accessible King Room

  • Sleeps 3

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About the area

Palo Alto

Heart of Palo Alto.Your stay at this Charleston Meadows hotel places you within 2 miles (3 km) of San Antonio Shopping Center and San Andreas Fault Trail. Rengstorff Park and Los Altos History Museum are also within 3 miles (5 km).

What's nearby

  • San Antonio Shopping Center - 17 min walk - 1.5 km
  • Mitchell Park Dog Park - 18 min walk - 1.6 km
  • San Andreas Fault Trail - 4 min drive - 2.5 km
  • Palo Alto VA Hospital - 4 min drive - 1.9 km
  • Rengstorff Park - 5 min drive - 3.2 km

Getting around

  • San Antonio Station - 3 min drive
  • Whisman Station - 8 min drive
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 26 min drive

Restaurants

  • ‪Mendocino Farms - ‬20 min walk
  • ‪Starbucks - ‬15 min walk
  • ‪Idly Express - ‬20 min walk
  • ‪Junbi - ‬18 min walk
  • ‪Pacific Catch - ‬2 min drive

About this property

Hilton Garden Inn Palo Alto

3-star hotel near San Antonio Shopping Center
Hilton Garden Inn Palo Alto offers its guests an indoor pool and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Event space at this hotel measures 3000 square feet (279 square meters) and includes conference space. Hilton Garden Inn Palo Alto also features a terrace, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee. A complete renovation of Hilton Garden Inn Palo Alto was completed in June 2024.

Smoking is allowed in designated areas at this 3-star Palo Alto hotel.

  • 174 guestrooms or units
  • 4 levels
  • 3000 sq ft of conference space
  • 279 sq m of conference space
  • Built in 2015
  • Deli
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hilton Garden Inn Palo Alto offers 174 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 42-inch flat-screen televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. This Palo Alto hotel provides complimentary wired and wireless Internet access. Housekeeping is provided on request.

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Property amenities

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (USD 24 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 9 to 24.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch flat-screen TV with cable channels
  • iPod dock

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay), plus a deposit of USD 125 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 9.00 to 24.95 per person
  • Self parking fee: USD 24.00 per day
  • Pet deposit: USD 125 per stay
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Palo Alto Hotel
Hilton Garden Inn Palo Alto
Hilton Palo Alto Palo Alto
Hilton Garden Inn Palo Alto Hotel
Hilton Garden Inn Palo Alto Palo Alto
Hilton Garden Inn Palo Alto Hotel Palo Alto

Hilton Garden Inn Palo Alto Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 592 out of 1002 reviews
Rating 8 - Good. 206 out of 1002 reviews
Rating 6 - Okay. 89 out of 1002 reviews
Rating 4 - Poor. 54 out of 1002 reviews
Rating 2 - Terrible. 61 out of 1002 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Rajib

Stayed 2 nights in Dec 2025

8/10 Good

Enrique I

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Man the rooms were so clean. The first thing I did was check the filter because it asthmatic and I couldn’t believe my eyes spotless. I gave it 4 stars because elevators were not working properly on this day
Stayed 1 night in Jan 2026

4/10 Poor

Mahsa

Stayed 1 night in Dec 2025

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Theresa

Liked: Cleanliness, property conditions & facilities
Great value
Stayed 2 nights in Dec 2025

10/10 Excellent

Jaekwon

Stayed 1 night in Dec 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was clean and comfortable.
Stayed 1 night in Dec 2025

10/10 Excellent

Matthew

The place was beautiful and clean. Everyone was super helpful and the food was goo.
Stayed 1 night in Dec 2025

10/10 Excellent

Richard Bart, West Orange

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2025

10/10 Excellent

Talmage Mark

Stayed 3 nights in Dec 2025

10/10 Excellent

Barbara

Stayed 1 night in Dec 2025

10/10 Excellent

Jill

Stayed 1 night in Dec 2025

10/10 Excellent

Therese

Stayed 1 night in Dec 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

8/10 Good

Yung-Kang

Stayed 1 night in Dec 2025

6/10 Okay

Christina

Stayed 1 night in Dec 2025

10/10 Excellent

Nagarajan

Stayed 1 night in Dec 2025

4/10 Poor

Reina

Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Room was out of shampoo and conditioner, room had some trash, toys, and open candy left from previous occupants. Considering the price, I was disappointed. Staff was super friendly at check in, we requested some extra towels and they were brought to us in a timely manner.
Stayed 1 night in Dec 2025

10/10 Excellent

Gabriele

Travelled with group
Liked: Cleanliness, staff & service, amenities
Staff was wonderful. Shout out to Sierra & Elmi. Room was nice aand comfortable. I would stay there again.
Stayed 1 night in Dec 2025

10/10 Excellent

Hassan

Travelled with group
Liked: Cleanliness, staff & service
Very welcoming at the reception and really clean rooms.
Stayed 1 night in Dec 2025

10/10 Excellent

Mollybeth

Stayed 2 nights in Dec 2025

10/10 Excellent

Ender

Business traveller
Clean room, very nice staff, easy process. Good standard hotel overall.
Stayed 1 night in Dec 2025

8/10 Good

Margaret

Liked: Cleanliness, amenities, property conditions & facilities
Everything was on order
Stayed 1 night in Dec 2025

8/10 Good

Ying

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stay there every year during Thanksgiving since it is close to my relative house. I thought I am a silver member at least so I drink one of the bottle of the water in the room. Then I found out that it cost $3. I called front desk and they are nice enough to waive the fee. Thank you for that.
Stayed 3 nights in Nov 2025

8/10 Good

Chialing

Stayed 3 nights in Nov 2025