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Hilton Garden Inn Palo Alto

3.0 star property
3-star hotel near San Antonio Shopping Center

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Photo gallery for Hilton Garden Inn Palo Alto

Terrace/patio
Lobby
Lobby
Lobby
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Bar
  • Pet-friendly
  • Parking available
  • Pool

Explore the area

Map
4216 El Camino Real, Palo Alto, CA, 94306
  • Palo Alto VA Hospital
    ‪4 min drive‬
  • Stanford University
    ‪5 min drive‬
  • Stanford University Medical Center
    ‪9 min drive‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪17 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking

  • 29 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility Accessible w/ Tub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub (Mobility Accessible w/ Tub)

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility Accessible w/ Tub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Bathtub (Mobility Accessible w/ Tub)

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • 29 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

  • 29 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, City View (Mobility Accessible w/ Tub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, City View (Mobility Accessible w/ Tub)

  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Drinks & Snacks)

42-inch flat-screen TV with cable channels, TV, iPod dock

Room, 1 King Bed (Drinks & Snacks)

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Hearing Accessible)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing Accessible)

42-inch flat-screen TV with cable channels, TV, iPod dock

Room, 1 King Bed, Accessible, Non Smoking (Hearing Accessible)

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, City View (Hearing Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, City View (Hearing Accessible)

  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, City View

  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Hearing Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Non Smoking (Hearing Accessible)

  • 29 sq m
  • Sleeps 4
  • 1 King Bed

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Exterior

Graduate by Hilton Palo Alto

University South
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, 187 reviews
The price is CA $266
CA $349 total
includes taxes & fees
Jul 4 - Jul 5
Graduate by Hilton Palo Alto

About the area

Palo Alto

Heart of Palo Alto.Your stay at this Charleston Meadows hotel places you within 2 miles (3 km) of San Antonio Shopping Center and San Andreas Fault Trail. Rengstorff Park and Los Altos History Museum are also within 3 miles (5 km).

What's nearby

  • San Antonio Shopping Center - 17 min walk - 1.5 km
  • Palo Alto VA Hospital - 4 min drive - 1.9 km
  • Stanford University - 5 min drive - 3.9 km
  • Computer History Museum - 6 min drive - 5.4 km
  • Stanford University Medical Center - 9 min drive - 6.4 km

Getting around

  • San Antonio Station - 3 min drive
  • Whisman Station - 8 min drive
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 26 min drive

Restaurants

  • ‪Boba Bliss - ‬17 min walk
  • ‪Starbucks - ‬18 min walk
  • ‪Starbucks - ‬15 min walk
  • ‪Mendocino Farms - ‬20 min walk
  • ‪Pacific Catch - ‬20 min walk

About this property

Hilton Garden Inn Palo Alto

3-star hotel near San Antonio Shopping Center
Hilton Garden Inn Palo Alto offers its guests an indoor pool and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Event space at this hotel measures 3000 square feet (279 square meters) and includes conference space. Hilton Garden Inn Palo Alto also features a terrace, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee. A complete renovation of Hilton Garden Inn Palo Alto was completed in June 2024.

Smoking is allowed in designated areas at this 3-star Palo Alto hotel.

  • 174 guestrooms or units
  • 4 levels
  • 3000 sq ft of conference space
  • 279 sq m of conference space
  • Built in 2015
  • Deli
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hilton Garden Inn Palo Alto offers 174 accommodations with iPod docking stations and laptop-compatible safes. Beds feature premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. 42-inch flat-screen televisions come with cable channels. Housekeeping is provided on request.

Languages

English

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Exterior

Creekside Inn

  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
4.5 out of 5, Wonderful, 1,466 reviews
The price is CA $130
CA $174 total
includes taxes & fees
Jun 27 - Jun 28
Creekside Inn

Property amenities

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (USD 20 per night)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 9 to 24.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch flat-screen TV with cable channels
  • iPod dock

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay), plus a deposit of USD 125 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 0.195 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 9.00 to 24.95 per person
  • Self parking fee: USD 20 per night
  • Pet deposit: USD 125 per stay
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Palo Alto Hotel
Hilton Garden Inn Palo Alto
Hilton Palo Alto Palo Alto
Hilton Garden Inn Palo Alto Hotel
Hilton Garden Inn Palo Alto Palo Alto
Hilton Garden Inn Palo Alto Hotel Palo Alto

Hilton Garden Inn Palo Alto Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 587 out of 1001 reviews
Rating 8 - Good. 218 out of 1001 reviews
Rating 6 - Okay. 89 out of 1001 reviews
Rating 4 - Poor. 56 out of 1001 reviews
Rating 2 - Terrible. 51 out of 1001 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Estella

Travelled with family, Travelled with group
Liked: Property conditions & facilities
Slept like a baby. Mattress was good compared to others hotels. Breakfast available where you don’t have to leave the hotel so early in the morning. I highly recommend it
Stayed 1 night in Mar 2025

10/10 Excellent

Sara

Stayed 2 nights in Feb 2025

10/10 Excellent

Alfreda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Convenient hotel restaurant. Safe underground parking, but they charge $20 for parking.
Stayed 1 night in Mar 2025

4/10 Poor

Wendy

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We did not enjoy being woke up at least three times by the front desk throughout the night due to noise complaints that were NOT coming from our room. That definitely made for a terrible experience. The gentleman apologized at the midnight visit. Doesn't give us or our kids their sleep back. Also everything was very expensive, bag of Chez its (small snack size) was $7 - seems like a lot.
Stayed 1 night in Feb 2025

10/10 Excellent

Jacqueleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Xuanming

Travelled with family
Stayed 3 nights in Feb 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly front counter person. Nice staff. Cable TV was disconnected/not working upon arrival.
Stayed 2 nights in Feb 2025

4/10 Poor

Ascencion

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Feb 2025

4/10 Poor

Sonam

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
They were very short staffed. I called from my room 3 separate times to request 2 towels, phone was never answered, when i wenr to ask i was told no staff. Also, at check in they asked igf i needed a service the next day. I said yes, but no one serviced the room.
Stayed 2 nights in Feb 2025

8/10 Good

Rola

Liked: Cleanliness, staff & service, property conditions & facilities
Location to Sanford a little far by foot
Stayed 3 nights in Jan 2025

6/10 Okay

Maline

Stayed 7 nights in Jan 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Gina

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

8/10 Good

Hale

Liked: Cleanliness
Stayed 2 nights in Dec 2024

10/10 Excellent

Ki-Lim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Dec 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

6/10 Okay

Zaifeng

Stayed 2 nights in Dec 2024

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Marcos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and they have special rates for Stanford Hospital patients
Stayed 1 night in Dec 2024

10/10 Excellent

Stella

Stayed 1 night in Dec 2024

10/10 Excellent

Juanita

Stayed 1 night in Dec 2024

10/10 Excellent

Fabian, salinas

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Dec 2024