Skip to main content
Beginning of main content
4.4 out of 5

"One of the very best hotels we have ever stayed in. Exceptionally clean, and very pleasant attitude of all the folks we had contact with. " More

By a verified traveller on Sun 10 Dec 2023

Enter dates to see availability

Hotel Description

5-star luxury hotel near Crown Casino

Central Panama City getaway

Within a 15-minute walk of this Bella Vista hotel, you'll find Crown Casino and Fiesta Casino. Avenida Central and Museum of Natural Science are also within 2 miles (3 km).

Multiple dining options

This luxury hotel includes 3 restaurants, an outdoor pool, and a gym. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. There's a bar/lounge on site, and laundry facilities and concierge services are also provided.

Deluxe

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
CA $144* Per night/room 31 Mar. - 1 Apr.

Deluxe Hotwire ROH

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Deluxe

Bed Count 1 King Bed Maximum Occupancy 4 Max

Penthouse (In the heart of the City)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Presidential Suite (Stay with me)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Riu Plaza Panama ratings based on 18 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Riu Plaza Panama

Everyone (10) Couples (4) Family (3)
4 out of 5

Posted by on 26 Dec. 2023

Was this review helpful to you?
5 out of 5
One of the very best hotels we have ever stayed in. Exceptionally clean, and very pleasant attitude of all the folks we had contact with.

Posted by on 10 Dec. 2023

Was this review helpful to you?
2 out of 5
I happen to be here during the street Russ they didn’t keep us safe. The teargas entered the lobby area scared everybody that no provisions to help any of the people that were staying here. Everybody had to just spend for themselves they this is the first time I’ve been here since the pandemic they’re very rude they charge for everything if you wanna tell by the pool if you want umbrella by the pool, you can’t leave the pool area with a towel. If you want a late check out they charge you per hour afternoon Everything was just miserable. My girlfriend showed up and I only booked one person per night so they added $80 even though if you book it online the same room for one or two vehicles the same rate yet if you have somebody show up and check in later they add $80 to your bill and they were very rude about it. they didn’t care about it. I’ll never come here again .

Posted by on 27 Oct. 2023

Was this review helpful to you?
Comment from Hotel Management

31 Oct. 2023 by Online Reputation Manager

Dear John,Thanks for your comment,We lament knowing that we were queded with these feelings.Let us take all possible measures from the situation to maintain the safety and physical integrity of our passengers. The incident that we mentioned with tear gas was punctual and we are in constant contact with the authorities to maintain the level of service and normal use of our facilities.Yes, we complain that we will not be able to pay with the price paid in our installations.On our website you will find the wide and varied offer of hotels that we have available and the information corresponding to each one of them. We are convinced that you will find the one that best suits your needs.Yours faithfully,Hotel Riu Plaza PanamaOnline Reputation Manager

4 out of 5

Posted by on 8 Jul. 2023

Was this review helpful to you?
5 out of 5

Posted by on 27 Jun. 2023

Was this review helpful to you?
5 out of 5
Excelente desayuno buffet.

Posted by on 8 May 2023

Was this review helpful to you?
5 out of 5
Great hotel in a nice part of the city. The breakfast Buffett is first class with multiple fresh options.

Posted by , from Clever on 18 Mar. 2023

Was this review helpful to you?
5 out of 5
Location

Posted by on 3 Feb. 2023

Was this review helpful to you?
5 out of 5
Just two things. The in room safe would not work. Was never fixed for our 4 day stay. The bathroom sink drain mechanisms were not working properly. I reported this upon checking out.

Posted by on 26 Jan. 2023

Was this review helpful to you?
4 out of 5

Posted by , from GUATEMALA on 16 Jul. 2022

Was this review helpful to you?

Property Features

Hotel Riu Plaza Panama offers its guests an outdoor pool and a fitness center. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. A business center and meeting rooms are available. A terrace, tour/ticket assistance, and gift shops/newsstands are also featured at the luxury Hotel Riu Plaza Panama. For a fee, parking is available. This 5-star Panama City hotel is smoke free.

  • 1 building
  • 644 guestrooms or units
  • 34 levels
  • 3 dining venues
  • Meeting rooms
  • Built in 2010
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking , Valet parking (surcharge)

Transport

  • Train station: Panama City Passenger Station (9.2 km / 5.7 mi)
  • Metro station: Iglesia del Carmen Station (0.9 km / 0.6 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hotel Riu Plaza Panama offers 644 air-conditioned accommodations with iPod docking stations and minibars. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Shower and tub combination
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet
  • Change of towels (on request)

Food & Drink

Arts - This restaurant specializes in international cuisine and serves breakfast and brunch.

Prisma - This restaurant serves breakfast and lunch. Open daily.

Tastes - This restaurant specializes in Fusion cuisine and serves lunch and dinner. Open select days.

Studio 50 Lobby Bar - This bar specializes in sushi. Open daily.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Hotel Riu Plaza Panama

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 20 years old. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

  • No rollaway/extra beds available
  • Service animals not allowed
  • Debit cards
  • UnionPay
  • Staffed front desk
  • LGBTQIA friendly
  • Credit card pre-authorization
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association
  • Humane animal treatment
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: PAB 12 per day
  • Covered valet parking fee: PAB 12 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Riu Panama Plaza
  • Hotel Riu Plaza Panama
  • Riu Hotel Panama Plaza
  • Riu Panama Plaza
  • Riu Plaza Panama
  • Hotel Riu Plaza Panama Panama City
  • RIU Plaza Panama Hotel
  • Hotel Riu Plaza Panama City
  • RIU Plaza Panama
  • Hotel Riu Plaza Panama Hotel
  • Hotel Riu Plaza Panama Panama City
  • Hotel Riu Plaza Panama Hotel Panama City

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

  • Travelife
url importing http://www.travelocity.ca/Panama-City-Hotels-Hotel-Riu-Plaza-Panama.h3900395-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Panama-City-Hotels-Hotel-Riu-Plaza-Panama.h3900395-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.ca/Panama-City-Hotels-Hotel-Riu-Plaza-Panama.h3900395-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.