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Sheraton Grand Panama

Property class: 4
4-star family-friendly resort near Multiplaza Pacific Mall, connected to the convention center

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Photo gallery for Sheraton Grand Panama

Daily buffet breakfast (PAB 21 per person)
Couples treatment rooms, sauna, hot tub, Turkish bath, body treatments
Outdoor pool, pool umbrellas, sun loungers
Couples treatment rooms, sauna, hot tub, Turkish bath, body treatments
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
Via Israel And 77th Street, Panama City, Panama, 0819-05896
  • Place, ATLAPA Conventions Center
    ‪2 min walk‬
  • Place, Calle 50
    ‪6 min walk‬
  • Place, Multiplaza Pacific Mall
    ‪13 min walk‬
  • Airport, Panama City (PAC-Marcos A. Gelabert Intl.)
    ‪11 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Beach/ocean view

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(56 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, down comforters, Select Comfort beds, minibar

Deluxe Room, 2 Queen Beds

8.4 out of 10
Very good
(46 reviews)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed

Beach/ocean view

Club Room, 1 King Bed

8.2 out of 10
Very good
(10 reviews)
  • City view
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds

Premium bedding, down comforters, Select Comfort beds, minibar

Club Room, 2 Queen Beds

8.6 out of 10
Excellent
(8 reviews)
  • City view
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed, City View

Executive Suite, 1 King Bed, City View | Living room

Executive Suite, 1 King Bed, City View

7.6 out of 10
Good
(4 reviews)
  • City view
  • 56 sq m
  • Sleeps 3
  • 1 King Bed

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  • Pool
  • Pet friendly
  • Parking included
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CA $171 total
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May 1 - May 2
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About the area

Panama City

San Francisco stay.Your stay at this San Francisco resort places you within 3 miles (5 km) of Multiplaza Pacific Mall and Cinta Costera. Also, Panama Viejo is within 3 miles (5 km) and Albrook Shopping Mall is within 6 miles (10 km).
View more Resorts in Panama CityOpens in a new window

What's nearby

  • ATLAPA Conventions Center - 2 min walk - 0.2 km
  • Calle 50 - 6 min walk - 0.6 km
  • Multiplaza Pacific Mall - 13 min walk - 1.1 km
  • Omar Torrijos Recreational Park - 14 min walk - 1.2 km
  • Hospital Punta Pacífica - 19 min walk - 1.6 km

Getting around

  • Iglesia del Carmen Station - 5 min drive
  • Panama City Passenger Station - 18 min drive
  • Tocumen Intl. Airport (PTY) - 13 min drive

Restaurants

  • ‪Farmhouse - ‬6 min walk
  • ‪Pizza Verace - ‬6 min walk
  • ‪Red Fusion Restaurant - ‬4 min walk
  • ‪Tambor de Oro - ‬6 min walk
  • ‪Roadsters Dinners - ‬2 min walk

About this property

Sheraton Grand Panama

4-star family-friendly resort near Multiplaza Pacific Mall, connected to the convention center
Sheraton Grand Panama offers its guests a full-service spa, outdoor tennis courts, and an outdoor pool. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business center, 21 meeting rooms, and limo/town car service are available. Event space at this resort measures 6329 square feet (588 square meters) and includes a conference center. A 24-hour health club, a sauna, and spa services are also featured at the family-friendly Sheraton Grand Panama. Free self parking is available.

This 4-star Panama City resort is smoke free.

  • 1 building
  • 356 guestrooms or units
  • 15 levels
  • 3 dining venues
  • 2 bars or lounges
  • 6329 sq ft of conference space
  • 588 sq m of conference space
  • Built in 1982
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
  • Bar by the pool
Sheraton Grand Panama offers 356 accommodations with minibars and laptop-compatible safes. Select Comfort beds feature down comforters and premium bedding. 48-inch LED televisions come with premium cable channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Panama City resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Ygia Spa and Fitness Center has 2 treatment rooms including rooms for couples. Services include facials, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

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CA $209 total
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Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: PAB 21 for adults and PAB 10.50 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • 24-hour health club
  • 3 outdoor tennis courts
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Outdoor pool
  • Piano
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Tennis lessons
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 48-inch LED TV with premium cable channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: PAB 25 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PAB 21 for adults and PAB 10.5 for children
  • Pet fee: PAB 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Panama Sheraton Hotel
Sheraton Hotel Panama
Sheraton Panama
Sheraton Panama Hotel
Sheraton Grand Panama Hotel
Sheraton Panama City Hotel Panama City
Four Points Panama City
Sheraton Panama City
Panama City Four Points
Four Points By Sheraton Panama Hotel Panama City
4 Points By Sheraton Panama
Sheraton Grand Panama City
Sheraton Grand Panama Resort
Panama City Sheraton
Sheraton Grand Panama Panama City
Sheraton Panama Hotel Convention Center
Sheraton Grand Panama Resort
Sheraton Grand Panama Panama City
Sheraton Grand Panama Resort Panama City

Sheraton Grand Panama Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 556 out of 1005 reviews
Rating 8 - Good. 270 out of 1005 reviews
Rating 6 - Okay. 99 out of 1005 reviews
Rating 4 - Poor. 41 out of 1005 reviews
Rating 2 - Terrible. 39 out of 1005 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Carlos R

Liked: Cleanliness
Yes
Stayed 5 nights in Feb 2026

10/10 Excellent

Andrea

Liked: Cleanliness, property conditions & facilities
Everything was great
Stayed 5 nights in Jan 2026

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff in the location very helpful
Stayed 1 night in Jan 2026

8/10 Good

Edgar

Travelled with family and small children
Liked: Cleanliness
Clean room, fast check-in/ check-out procesa
Stayed 1 night in Jan 2026

10/10 Excellent

Paul S, wethersfield

Stayed 1 night in Jan 2026

2/10 Terrible

NIsha

Stayed 5 nights in Dec 2025

10/10 Excellent

Xavier, Hapeville

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Stayed for 7 days, I would highly reckoned this hotel. They have a 24 hour restaurant. And the location is convenient, we were only 5/10 min from where we were ubering. Also they had security, I felt very safe!
Stayed 7 nights in Dec 2025

10/10 Excellent

Manesh

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good stay
Stayed 6 nights in Dec 2025

8/10 Good

Katya Militza

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean Room, confortable beds.
Stayed 4 nights in Dec 2025

10/10 Excellent

Fahmi Saleh

Nice place
Stayed 6 nights in Dec 2025

8/10 Good

Richard, Georgetown

Liked: Cleanliness, amenities, property conditions & facilities
Our stay was exceptional overall, and we truly enjoyed our time at the hotel. The room was comfortable, the atmosphere was relaxing, and the service across the property was very good. We stayed in room 1122, and while nothing took away from the quality of our stay, there were a few maintenance items worth noting. The iron in the room was not working. The AC vent made unusual noises when set on a low setting, which may require routine maintenance. The toilet tank’s internal rubber components appeared worn, causing a constant flow of water, and a few lights in the room were not functional. That said, housekeeping was excellent. The room was kept very clean, well organized, and consistently refreshed, which we really appreciated. Breakfast was good and well prepared, but adding more variety from day to day would improve the experience, as the menu remained the same each morning. Overall, this was a very pleasant stay. With a bit more attention to routine room maintenance and a rotating breakfast menu, this hotel would easily be top tier. Best Staff so Kind.
Stayed 9 nights in Dec 2025

10/10 Excellent

Michael, Palm coast

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2026

8/10 Good

Fahmi Saleh

Stayed 7 nights in Dec 2025

6/10 Okay

Rodney

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Check in process needs improvement. Breakfast options could use just a little improvement.
Stayed 5 nights in Dec 2025

8/10 Good

Dionca

Stayed 5 nights in Dec 2025

8/10 Good

Youhong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you
Stayed 6 nights in Dec 2025

6/10 Okay

Juan Carlos

Stayed 3 nights in Sep 2025

10/10 Excellent

Erold S Accime

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean
Stayed 4 nights in Dec 2025

10/10 Excellent

sulsa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish they had more vegan options
Stayed 7 nights in Dec 2025

2/10 Terrible

Kadiatou

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently took a solo trip and, unfortunately, my experience was far from great. The glowing reviews are misleading, as it felt like the staff catered only to their own community. If you don’t speak Spanish, the receptionist won’t make much of an effort to communicate with you. When I arrived, my room wasn’t ready—even though check-in is supposed to be at 3pm and it was already 5pm. Ultimately, I was given a room with two queen-size beds, which seemed excessive for just one person. Housekeeping was disappointing as well. Each time my room was cleaned, the towels I’d used were taken but never replaced. On my last night, I waited almost 45 minutes after calling guest services for fresh towels, but no one ever brought them. Needing to shower, I had no choice but to go down to the lobby to ask for towels, which was incredibly frustrating. I’d strongly suggest bringing your own. Communication was another major issue most of the staff barely speak English. For a hotel that welcomes tourists, there should really be English speaking staff at the front desk. Trying to get information or assistance was always a struggle. Breakfast was also a letdown. I don’t eat pork, and they had no beef options, which was disappointing. Additionally, they never took my card for incidentals, which became an issue. Every visit to the pool bar resulted in being told I had to pay immediately because I had no card on file, forcing me to use cash every time very inconvenient. I wouldn’t return !
Stayed 3 nights in Dec 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was nice the club floor was an additional perk. Very help and courtesy staff. Will be back in August. Hopefully as a repeat customer I get some perks see you in the summer
Tasty buffet dinner
Lobby
Stayed 16 nights in Dec 2025

8/10 Good

Lloyd

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 8 nights in Dec 2025

8/10 Good

Georgia

Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 8 nights in Dec 2025

8/10 Good

lloyd

Stayed 5 nights in Dec 2025

8/10 Good

Jade Ann

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff is pleasant, standard buffet breakfast. They try to change it up a bit daily.
Stayed 8 nights in Dec 2025