2/10 Terrible
Wai Ying
10 Feb 2024
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A night in Hell
The reception tall big man was absolute terrible manner and impatient and telling me helping me a slim lady with my luggage up the stairs to the lift door is already doing me a favor… then give me a wrong single bedded room while I gave him my booking refused to read which showing clearly a Queen Superior Room with my name shown right underneath still asking for my name..
and while I try to tell him is a name different to my Passport soon I opened my mouth with my name … he shouted at me and said ‘just tell me … God’ …. He definitely hates travellers and has anger management problems.
Also, the door are used with keys… and ended up I was only 15 staircases away from the ground. I literately have to put my luggage and teeth table against the door to make sure nobody can come in while I am shower and sleep! I also have to make sure the curtains are entirely shut with no gaps while I am shower with no door and glass wall. I ended up only sleep 4 hours and can’t wait to leave at 9am in the morning. It’s hell!
Wai Ying
Stayed 1 night in Feb 2024