Check in was slow. I can in a bit early but room wasn’t ready so I told them I’d wait in the lobby. I waited a few hours and noticed he was checking other people in early, so I approached him and miraculously my room was ready! Wished I had been notified when my room was ready so that I wouldn’t have to have waited for so long
That being said, overall the staff were really friendly! I enjoyed the tea time and the nice location