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Penticton Lakeside Resort and Conference Centre

3.5-star property
21 Lakeshore Dr W, Penticton, BC 1-855-887-0424
4.1 out of 5
Very good!
See all 7 travelocity Reviews

"The location is great. " More

By a verified traveller on Mon 16 Jan 2023

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Hotel Description

3.5-star beachfront resort near Okanagan Beach

On the beach

Steps from the resort, you'll find Okanagan Beach and Rotary Park. Peach and Penticton Art Gallery are also within half a mile (1 km).

Private beach, fitness center

This resort features a private beach, a marina, and 4 restaurants. Enjoy beachfront dining and relax with sun loungers and beach umbrellas. Enjoy the indoor pool and perks like free WiFi.

Main Building, 2 Queens Cityview

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
CA $241* Per night/room 1 Oct. - 2 Oct.

Room, 2 Queen Beds, Partial Lake View (Main Building, Partial or Full)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

West Wing, Partial Lakeview Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

West Wing, Partial Lakeview

Bed Count 1 King Bed Maximum Occupancy 2 Max

Penticton Lakeside Resort and Conference Centre ratings based on 7 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Penticton Lakeside Resort and Conference Centre

Everyone (2) Couples (2) Family (2)
5 out of 5
The location is great.

Posted by on 16 Jan. 2023

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Comment from Hotel Management

16 Jan. 2023 by Lisa- Front Desk

Hi Christopher, Thank you for the 5 out of 5! We look forward to seeing you again!

4 out of 5
The view from our room was fabulous. Nice room, nice bathroom, glad there was a balcony. Beautiful grounds outside on the water, stunning! Big thank you to Chris, who helped get us coffee, Kyle, who helped with bathroom plumbing problem, and Vincent from the pub, who helped me transport beverages from the bar to my room!

Posted by on 21 Feb. 2022

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Comment from Hotel Management

22 Feb. 2022 by Carol, Front Office Supervisor

Thank you so much for your great review and especially your kind words for our staff. We are very happy to hear of your great service and will pass on your kind words to Chris, Kyle and Vincent!! Warmest Regards,

4 out of 5

Posted by on 21 Aug. 2021

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4 out of 5
Great location. Hotel due for a renovation.

Posted by on 3 Aug. 2021

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2 out of 5
Booking was confused

Posted by on 6 Jul. 2021

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5 out of 5
Rooms were clean and well appointed. Staff were very helpful. The food at the Merganser was nutritious, delicious, reasonably priced and the staff went above and beyond to be helpful with dietary needs. It was worth the price paid!

Posted by on 17 Feb. 2019

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Comment from Hotel Management

2 Mar. 2019 by Kelsey - Front Desk Supervisor

Thank you for your review! We are so happy to hear you enjoyed everything. We look forward to having you stay again.

5 out of 5

Posted by on 12 Jul. 2019

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Comment from Hotel Management

16 Jul. 2019 by Nathalie

Thank you for your post.

About the Penticton Lakeside Resort and Conference Centre

Location 21 Lakeshore Dr W, Penticton, BC V2A7M5

Property Features

Step outside to unwind on the white sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Summer fun is a breeze at Penticton Lakeside Resort and Conference Centre with activities like parasailing, water skiing, and kayaking. There are 4 restaurants on site. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. WiFi is free in public spaces. This beach resort also offers a spa tub, a fitness center, and a garden. For a fee, parking is available. Smoking is allowed in designated areas at this 3.5-star Penticton resort.

  • 273 guestrooms or units
  • 6 levels
  • 2 buildings
  • 4 dining venues
  • Meeting rooms
  • Built in 1982
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Ski equipment storage
  • Charging station for electric cars
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Garden
  • Gift shop
  • Beauty salon
  • Fireplace in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach

Family Friendly Amenities

  • On private beach
  • Number of indoor pools - 1
  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Parking: Valet parking, self parking, and extended parking available for a surcharge

Room Amenities

Penticton Lakeside Resort and Conference Centre offers 273 accommodations with safes and complimentary bottled water. Rooms open to furnished balconies or patios. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers. This Penticton resort provides complimentary wireless Internet access. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

  • Private balcony or patio (furnished)
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Housekeeping (on request)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11:30 AM.

The Hooded Merganser - This beachfront restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Reservations are required.

Bufflehead - This restaurant specializes in American cuisine and serves breakfast only. Guests can enjoy drinks at the bar. Open daily.

Barking Parrot Bar - This beach pub specializes in American cuisine and serves lunch, dinner, and light fare. Happy hour is offered.

Summer Beach Bar - This beachfront pub specializes in American cuisine and serves lunch only.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 19
  • Check-in time ends at midnight

Special check-in instructions:

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.

Pet Policy

  • Pets: CAD 15.00 per pet, per night, plus a deposit of CAD 15.00 per night
  • Only dogs and cats are allowed
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Eurocard. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-out is available. Individually-wrapped food options are available for breakfast and lunch. Enhanced food service safety measures are in place. This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

  • Children stay free
  • Noise-free rooms not guaranteed
  • Pets Allowed-Specific Rooms Only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • LGBTQIA friendly
  • Children stay free 16
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • No gap period between guest stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 16–22 for adults, and CAD 0–15 for children
  • Self parking fee: CAD 15.00 per night (in/out privileges)
  • Valet parking fee: CAD 25.00 per night (in/out privileges)
  • Extended parking fee: CAD 15.00 per night
  • Pet deposit: CAD 15.00 per night
  • Pet fee: CAD 15.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Lakeside Resort Convention
  • Penticton Lakeside Convention Centre Casino
  • Penticton Lakeside Resort Convention Centre & Casino
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  • Lakeside Resort Convention Centre Casino
  • Lakeside Convention Centre Casino
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  • Penticton Lakeside Resort Convention Centre
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You should know

  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.