For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
"Rooms were clean and well appointed. Staff were very helpful. The food at the Merganser was nutritious, delicious, reasonably priced and the staff
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Steps from the resort, you'll find Rotary Park and Peach. Okanagan Beach and Penticton Art Gallery are also within half a mile (1 km).
Renovated in 2017
This eco-friendly resort features a private beach, a nightclub, and a marina. Enjoy beachfront dining and relax with sun loungers and beach umbrellas. Enjoy a meal in one of the 4 restaurants and perks like free WiFi.
Flat-screen TVs, refrigerators
Featuring conveniences like refrigerators and coffee/tea makers, the 273 guestrooms also offer furnished balconies or patios and flat-screen TVs with cable channels. Other amenities include 24-hour room service, premium bedding, and free long-distance calls. Housekeeping is available on request.
Penticton Lakeside Resort and Conference Centre ratings based on 3 Verified Reviews
Review Summary
4.0
out of 5
4.0 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.0 out of 5.0
Room comfort2.0 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Penticton Lakeside Resort and Conference Centre
Everyone (2)Couples (1)Family (1)
5 out of 5
Rooms were clean and well appointed. Staff were very helpful. The food at the Merganser was nutritious, delicious, reasonably priced and the staff went above and beyond to be helpful with dietary needs. It was worth the price paid!
Posted by a verified traveller on 17 Feb. 2019
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Comment from Hotel Management
2 Mar. 2019
by Kelsey - Front Desk Supervisor
Thank you for your review! We are so happy to hear you enjoyed everything. We look forward to having you stay again.
5 out of 5
Posted by a verified traveller on 12 Jul. 2019
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Comment from Hotel Management
16 Jul. 2019
by Nathalie
Thank you for your post.
2 out of 5
Most likely not coming back
this is my 2nd time staying, stayed approx 2 years prior. This place is just as terrible as it was 2 years prior, with no improvements. I only wanted to stay there cause I liked the large parking lot, but when I arrived they were building a new casino in that beautiful parking lot connected to that park. So I was stuck on the top floor/garage, with 2 feet of snow, unplowed, and packed. Scared that drunk people driving out of there are sliding all over that garage. They were placing light fixtures and they looked like the cheapest things I have ever seen, the plain ceiling was much better. Front staff was nice, and new gift shop was very nice. Italian restaurant was shut down, and so I went to the Bar. Ordered a pizza, 15 bucks for a 5 dollar small digiorno frozen pizza reheated. So gross. But oh well. Casino staff is great, but every time you walk in the lottery police are like this evil beings that ask you your birthday, even though I have grey hair. I like the casino, I like the snack bar staff, and the table game staff. So I go to the hooded magister to eat, oh my, that steak was so plain, and it was stringy. The room was dated from the early 80s, clean, but all furniture was from that era, updated mattress, and very very small LCD 22 inch on the wall. Cant control the heat, totally run by the front desk. Just old...Why can't this place get an update. It has potential. It just feels like they are gunna make money no matter what cause they have a casino, bare minimum
Posted by a verified traveller on 2 Mar. 2017
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About the Penticton Lakeside Resort and Conference Centre
Step outside to unwind on the white sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Summer fun is a breeze at Penticton Lakeside Resort and Conference Centre with activities like parasailing, water skiing, and kayaking. There are 4 restaurants on site. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. WiFi is free in public spaces. This eco-friendly resort also offers a spa tub, a fitness center, and a garden. For a fee, parking is available. A complete renovation of Penticton Lakeside Resort and Conference Centre was completed in July 2017. Smoking is allowed in designated areas at this 3.5-star Penticton resort.
Airport: Penticton, BC (YYF-Penticton Regional) (7.6 km / 4.7 mi)
Parking: Self parking and extended parking available for a surcharge
Room Amenities
Penticton Lakeside Resort and Conference Centre offers 273 accommodations with safes and complimentary bottled water. Rooms open to furnished balconies or patios. Beds feature premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. 32-inch flat-screen televisions come with cable channels. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered on request and hypo-allergenic bedding can be requested.
Private balcony or patio (furnished)
In-room dining (24 hours)
Flat-screen television
Cable channels
Refrigerator
Coffee maker
Luxury bedding
Hypo-allergenic bedding
Housekeeping (on request)
Long distance calls (free)
Local calls (free)
Safe
Toiletries (free)
Telephone
Iron and ironing board
Blackout drapes
Climate control (air conditioning)
Ensuite bathroom
Connecting rooms available
Wardrobe or closet
Food & Drink
For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11:30 AM.
The Hooded Merganser - This beachfront restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Reservations are required.
Bufflehead - This restaurant specializes in American cuisine and serves breakfast only. Guests can enjoy drinks at the bar. Open daily.
Barking Parrot Bar - This beach pub specializes in American cuisine and serves lunch, dinner, and light fare. Happy hour is offered.
Summer Beach Bar - This beachfront pub specializes in American cuisine and serves lunch only.
24-hour room service is available.
Hotel Policies
Check-in
Check-in time starts at 4:00 PM
Minimum check-in age is: 19
Check-in time ends at midnight
Special check-in instructions:
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Check-out
Check-out by 11:00 AM
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Children stay free when using existing bedding.
Pet Policy
Pets: CAD 25.00 per accommodation, per stay
Pet-sitting services are available
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.
For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-out is available. Individually-wrapped food options are available for breakfast and lunch. Enhanced food service safety measures are in place. This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).
Noise-free rooms not guaranteed
Service animals are allowed
Service animals are exempt from fees/restrictions
Debit cards not accepted
Staffed front desk
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is not available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Contactless check-in is not available
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
No gap period between guest stays
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Guest accommodation is not sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are available
Masks are not compulsory at the property
Contactless food service / room service is not available
Reservation is not required for facilities onsite
Property follows sanitization practices of Ecolab (3rd party expert - Global)
Mobile key entry is not available
Food service has been amended for enhanced safety
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Breakfast fee: between CAD 16 and CAD 20 per person (approximately)
Self parking fee: CAD 10 per day (in/out privileges)
Extended parking fee: CAD 10 per night
Pet fee: CAD 25.00 per accommodation, per stay
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability, amount varies)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Lakeside Resort Convention
Penticton Lakeside Convention Centre Casino
Penticton Lakeside Resort Convention Centre & Casino
Penticton Lakeside Hotel Convention Centre
Penticton Lakeside Resort Convention Centre And Casino
Penticton Lakeside Resort Convention Centre Hotel Penticton
Penticton Lakeside Resort Convention Centre Casino
Lakeside Resort Convention Centre Casino
Lakeside Convention Centre Casino
Penticton Lakeside Resort
Penticton Lakeside Resort Convention Centre
Penticton Lakeside
Penticton Lakeside Resort Conference Centre
Penticton Lakeside Conference
Penticton Lakeside Resort and Conference Centre Resort
Penticton Lakeside Resort and Conference Centre Penticton
Penticton Lakeside Resort and Conference Centre Resort Penticton
You should know
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
Awards & Affiliations
Green / Sustainable Property This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
