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Mercure Hunter Valley Gardens

4.5 star property
4.5-star family-friendly motel near Hunter Valley Gardens, connected to a shopping center

Choose dates to view prices

Photo gallery for Mercure Hunter Valley Gardens

View from property
Terrace/patio
Studio, 1 King Bed
Indoor wedding
Studio, 1 King Bed
Reviews
8.4

Very good

Popular amenities

  • Pool
    PoolPool
  • Spa
    SpaSpa
  • Hot tub
    Hot tubHot tub
  • Breakfast available
    Breakfast availableBreakfast available
  • Bar
    BarBar
  • Parking included
    Parking includedParking included

Explore the area

Map
Cnr Broke And Macdonald Road, Pokolbin, NSW, 2320
  • Popular LocationHunter Valley Gardens1 min walk
  • Popular LocationRoche Estate5 min walk
  • Popular LocationHope Estate18 min walk
  • AirportNewcastle, NSW (NTL-Williamtown)53 min drive

Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed

Studio, 1 King Bed

Studio, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Double Beds

Studio, 2 Double Beds

Studio, 2 Double Beds

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property
Rydges Resort Hunter Valley
Pool
Hot tub
Spa
Waterslide
4.3 out of 5, Excellent, (1001)
The price is CA $358
per night
CA $393 total
includes taxes & fees
6 Jul - 7 Jul
Rydges Resort Hunter Valley

About the area

Pokolbin

Close to shopping.Within a 5-minute walk of this Pokolbin motel, you'll find Hunter Valley Gardens and Tempus Two Winery. Roche Estate and Brokenwood Wines are also within half a mile (1 km).
View more Motels in PokolbinOpens in a new window

What's nearby

  • Hunter Valley Gardens - 1 min walk
  • Roche Estate - 5 min walk
  • Brokenwood Wines - 7 min walk
  • Hope Estate - 18 min walk
  • Cypress Lakes Golf and Country Club - 3 min drive

Getting around

  • Branxton Station - 15 min drive
  • Newcastle, NSW (NTL-Williamtown) - 53 min drive

Restaurants

  • ‪Oak & Vine - ‬3 min drive
  • ‪The Smelly Cheese Shop - ‬7 min walk
  • ‪Tempus Two Winery - ‬8 min walk
  • ‪Brokenwood Wines - ‬8 min walk
  • ‪Taste of the Country - ‬6 min walk

About this property

Mercure Hunter Valley Gardens

4.5-star family-friendly motel near Hunter Valley Gardens, connected to a shopping center
A winery is on site. Mercure Hunter Valley Gardens offers its guests a full-service spa, outdoor tennis courts, and an outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Wired Internet is free in public spaces.

A business center and meeting rooms are available. A children's pool, a 24-hour health club, and a spa tub are also featured at the family-friendly Mercure Hunter Valley Gardens. Self parking is free.

This 4.5-star Pokolbin motel is smoke free.

  • 72 guestrooms or units
  • 2 levels
  • 9 buildings
  • Meeting rooms
  • Winery on site
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Dining venue
Mercure Hunter Valley Gardens offers 72 accommodations, which are accessible via exterior corridors and feature minibars and complimentary newspapers. Beds feature premium bedding. Televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

This Pokolbin motel provides complimentary wired Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Heavenly Hunter has 2 treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

English

Property amenities

Family friendly

  • Arcade/game room
  • Children's games
  • Children's pool
  • Cribs/infant beds (surcharge)
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free wired internet

Parking and transportation

  • Free self parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–10:00 AM: AUD 35.00-35.00 for adults and AUD 14.00-14.00 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 24-hour health club
  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Helicopter/airplane tours
  • Mini golf
  • Outdoor pool
  • Playground
  • Sauna
  • Spa tub
  • Steam room
  • Winery attached

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 52-cm TV
  • Cable channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Cribs/infant beds (surcharge)
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Restaurant dining guide
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 69.00
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
The front desk is open daily from 7 AM - 10 PM
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 25.0 per night.
  • Cribs (infant beds) are available for AUD 15.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 35.00 to 35.00 for adults, and AUD 14.00 to 14.00 for children
  • Late check-out fee: AUD 69.00 (subject to availability)
  • Crib (infant bed) fee: AUD 15.0 per night
  • Rollaway bed fee: AUD 25.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Mercure Hunter Valley Gardens Pokolbin
Mercure Resort Hunter Valley Gardens Pokolbin
Mercure Hotel Pokolbin
Mercure Hunter Valley Resort Pokolbin
Mercure Resort Hunter Valley Gardens Hotel Pokolbin
Mercure Hunter Valley Pokolbin
Mercure Hunter Valley
Mercure Resort Hunter Valley Gardens
Mercure Hunter Valley Gardens
Mercure Resort Hunter Valley Gardens Greater Newcastle/Pokolbin
Mercure Hunter Valley Resort
Mercure Hunter Valley Gardens Motel
Mercure Resort Hunter Valley Gardens
Mercure Hunter Valley Gardens Pokolbin
Mercure Hunter Valley Gardens Motel Pokolbin

Mercure Hunter Valley Gardens Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 418 out of 939 reviews" "
Rating 8 - Good. 334 out of 939 reviews" "
Rating 6 - Okay. 124 out of 939 reviews" "
Rating 4 - Poor. 41 out of 939 reviews" "
Rating 2 - Terrible. 22 out of 939 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ash

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

jenny

Screen door area very dirty ,bathroom site didn’t drain,air conditioner didn’t work all the time .and nobody touch it .
Stayed 2 nights in Feb 2024

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for wine tasting
Good central location to explore Hunter Valley with 3 wineries within walking distance. Easy parking, comfortable beds and delicious food. The extensive breakfast buffet was especially good.
Stayed 2 nights in Feb 2024

10/10 Excellent

Manvindar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurent would not pick up for my room service irder. i had to call the reception to place the order. just a minor thing. the other thing was that there was no in room information of surrounding options. i had to walk to reception to get a menu for room service dinner.
Stayed 1 night in Feb 2024

10/10 Excellent

Eve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location; lovely room
Stayed 1 night in Feb 2024

8/10 Good

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed our stay more than my husband. He didn’t think it was as clean as it should have been. He killed a couple of beetles in the washroom and they were still on the floor after it was cleaned.
Stayed 1 night in Feb 2024

8/10 Good

Dave

Stayed 1 night in Jan 2024

2/10 Terrible

Alan

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I would rate the property as a 3.5 star. Our accommodation at the property seemed to be very tired. We had mould in the shower and paint off in various locations. Very old style and certainly not value for money at $329 per night. Disappointing to say the least. We certainly would not be in a rush to stay there again.
Stayed 2 nights in Jan 2024

10/10 Excellent

Ross

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Min Young

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
I would not recommend Mercure resort. It felt more like a motel. Our bathroom had dead insects around the sink and on our towels!!
Stayed 1 night in Jan 2024