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"Loved this hotel so much! It was such a gem and the entire staff treated me like family. They had great recommendations and even helped set up my taxi ... " More

By a verified traveller on Mon 06 Jun 2022

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Hotel Description

3-star hotel near Church of San Gennaro

Close to the beach

With a stay at this Praiano hotel, you'll be steps from Gavitella beach and Church of San Gennaro. Amalfi Cathedral is within 9 miles (15 km) and Sorrento Beach is within 20 miles (32 km).

Free breakfast

This hotel features a restaurant, a rooftop terrace, and a bar/lounge. Business travelers can take advantage of the free WiFi in public areas. Enjoy the free buffet breakfast each morning.

Economy Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Double Room, Balcony, Sea View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Triple Room, Sea View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Double Room, Balcony, Sea View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Smeraldo ratings based on 6 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Smeraldo

Everyone (5) Couples (1)
5 out of 5
Loved this hotel so much! It was such a gem and the entire staff treated me like family. They had great recommendations and even helped set up my taxi back to Naples. The beautiful terrace from my room looking out to Positano was incredible. This is in such a great location and right away the awesome One Fire Beach club and water taxi. I would definitely stay again! Thanks Hotel Smeraldo for such a wonderful stay!

Posted by on 6 Jun. 2022

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5 out of 5
Great hotel for a romantic getaway. The rooms had the best view

Posted by on 12 Feb. 2020

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2 out of 5
Hotel Smeroldo was not a very good experience. We arrived at 1:30, with a noon check in, we expected to be able to shower immediately after a long, crowded, sweaty bus ride from Sorrento. We were walked to our room and the staff opened the door to our room not cleaned. We were escorted to their restaurant (which is beautiful) to wait for our room. They asked if we wanted tap water while we waited and figured they did this as a nice gesture, but they charged us for it. We didn't let all of this ruin our day because we left and enjoyed the gorgeous town. When we got back to our room after the AC was on 17 C and full blast all day the room was SO hot. My boyfriend frustratedly went to the owner and complained and he replied with, “you paid for a cheaper room, there is nothing I can do.” (our room was $200 a night and as college students that is a lot) He then told my boyfriend he’d be down to check on it when he gets to it. Naturally, he didn't like this and request it happens now since we had an early flight in the morning and it was past 9. Later a new man comes down and tries to explain that AC and electricity work differently in Italy than in the US, and I responded that we know how all of that works. He told me, “We dont allow our guests to talk like that,” and took a step towards me. The worst part was there was a dog that barked all night. Overall, a terrible terrible experience with the prettiest view.

Posted by on 14 Aug. 2019

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Comment from Hotel Management

14 Aug. 2019 by raffaele

Unfortunately, you guests were not a good experience for us. First of all, an appalling attitude since yourarrival with all kindness you received. Hotelling politeness would require you pre-advise your arrival time. Unfortunately. a misunderstanding made your room wasn t ready at your sudden appearance. We did NOT offer you "tap water" but in answering at your seating on terrace -"We would like to eat" - "Well, yes, would you like to get some water in the meantime?" - "Still water" No misunderstanding with all people and guests passing by and seating on terrace has never happened. And the water we serve is from a water machine, no "tap water" for which, however, we pay at the same. The same room is refreshing new guests who are enjoying their staying as we were worry after what you had said. You made the machine work with the open window and outside was really dump. The person came in your room at 8 pm after your complait and the girl treated him very rudely like a stupid and useless person. It wasn t past 9 as he came directly into your room at his starting turn at 8. She was reported like very posh attitude. He resetted the machine and it seemed to work better for a while he was allowed in the room. Then, you were called into the room to check everything was going better. Then, if you stay with AC on and the shut window how could you have heard a dog crying?!? At the same, it is impossible to forbid our neighbours to have a dog in teh garden. Very sad to read all these bad things as we do our best to make our guests stay at their best

2 out of 5

No toilet!

The toilet wasn't working Saturday morning, so we informed the staff and they said they would take care of it. When we arrived back at the hotel in the evening, we asked if everything was fixed. We were informed that they couldn't get anyone there until the next morning. We then asked what we were suppose to do when we had to go to the bathroom. He then proceeded to get two buckets and filled them with water. Not sure what exactly we were suppose to do and no one in the hotel spoke much English, so the communication was hard. The view was beautiful, but for the price we paid I wouldn't stay there again. Tracy Glover

Posted by on 25 Aug. 2017

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1 out of 5

Do NOT stay here - robbery in room by staff

This place is not safe. I kept my room locked the whole time, but let the maid in to clean my to while I went to the beach. As soon as I came back I checked all my valuables including cash, I was robbed. I reported it to the staff and they accused me of lying and were very confrentatinal. They said it has never happened before, however I overheard another guest was stollen from the exact same way I was on the same day. Writing this review to protect other travelers, DO NOT stay here.

Posted by , from LA on 12 Aug. 2017

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Comment from Hotel Management

17 Aug. 2017 by Hotel

This place has always been safe, The maid you are complaining about has been working here for 10 years and nothing has NEVER happened, before. And first of all, you were given of a proper safe you did not use. You did not mention. in your complaint, you were allowed not to pay a dinner for three people and staying taxes for 4 people (you, your mate and your "beach friends"), as an acceptance of your serious accusation

4 out of 5

Nice and excellent view

Very good service. Owners very attentive. Excelkent view. Cline and inexpensive for the hotel quelity.

Posted by , from From Miami on 26 Feb. 2017

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Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces. A rooftop terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Hotel Smeraldo. Parking is available for a fee. Smoking is allowed in designated areas at this 3-star Praiano hotel.

  • 11 guestrooms or units
  • 5 levels
  • Built in 1950
  • Buffet breakfast (free)
  • Deli
  • Terrace on the roof
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Wireless internet access , High-speed internet access

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Smeraldo offers 11 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished. Business-friendly amenities include desks, complimentary newspapers, and phones. Bathrooms include bidets and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Minibar
  • In-room dining (limited hours)
  • Television
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Unique furnishings
  • Wardrobe or closet

Food & Drink

Guests are served free buffet breakfast daily from 8:00 AM to 10:00 AM.

Hotel Smeraldo has a restaurant on site.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at noon
  • Minimum check-in age is: 18
  • Check-in time ends at 7 PM

Special check-in instructions:

The front desk is open daily from noon - 7 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from noon - 7 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 40.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets are welcome and stay free
  • Maximum 1 (weight limit: 9 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available.

  • No cribs (infant beds) available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Pets allowed (no fees)
  • Staffed front desk
  • Smoke detector
  • Online Penalty Collection
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 3 November - 31 March, EUR 0.00 per person, per night, up to 7 nights. This tax does not apply to children under 10 years of age.
  • A tax is imposed by the city: From 1 April - 2 November, EUR 2.50 per person, per night, up to 7 nights. This tax does not apply to children under 10 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: EUR 30 per day
  • Rollaway bed fee: EUR 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Smeraldo
  • Hotel Smeraldo Praiano
  • Smeraldo Praiano
  • Hotel Smeraldo Praiano, Italy - Amalfi Coast
  • Hotel Smeraldo Hotel
  • Hotel Smeraldo Praiano
  • Hotel Smeraldo Hotel Praiano

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.