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4.2 out of 5

"Staff competent, friendly, familiar vs. stuffy. However, not happy when I asked for a late checkout that all they offered was 1 hour delay. Maybe that ... " More

By a verified traveller on Sun 01 Mar 2020

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Hotel Description

4-star hotel near Rhode Island Convention Center

City center retreat

A stay at this Downtown hotel places you steps from Rhode Island Convention Center and within a 5-minute walk of Providence Place Mall. Dunkin' Donuts Center and Trinity Repertory Company are also within half a mile (1 km).

Multiple dining options

This smoke-free hotel includes 2 restaurants, an indoor pool, and a health club. Traveling on business? Take advantage of the business center, laundry service, and valet parking. You'll appreciate the sauna, bar/lounge, and concierge services.

WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 564 guestrooms also offer WiFi and TVs. Room service, premium bedding, and hair dryers are also available.

Signature Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 2 Double Beds (West Tower)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed (West Tower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Omni Providence Hotel ratings based on 42 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Omni Providence Hotel

Everyone (26) Couples (6) Family (12)
4 out of 5
Staff competent, friendly, familiar vs. stuffy. However, not happy when I asked for a late checkout that all they offered was 1 hour delay. Maybe that’s Travelocity, but it seemed ungracious. Great location downtown in Providence.

Posted by , from RICHMOND, VA on 1 Mar. 2020

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Comment from Hotel Management

8 Apr. 2020 by Michelle

We are sorry you were less than 100% satisfied with your experience at the Omni Providence Hotel. We do appreciate your feedback and realize that it is only through honest and direct input that we are able to make necessary corrections. Thank you for taking the time to explain your review. Sincerely, Michelle (Hotel Detail Specialist)

3 out of 5
I loved that the location was in the heart of providence. I didn’t like how noisy the room was I heard all the cars outside and people talking in the halls.

Posted by on 30 Dec. 2019

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5 out of 5

Posted by on 22 Dec. 2019

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5 out of 5

Posted by on 21 Dec. 2019

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5 out of 5

Posted by on 15 Dec. 2019

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5 out of 5

Posted by on 4 Dec. 2019

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5 out of 5
Friendly desk staff and liked coffee delivery to room in am.

Posted by on 21 Nov. 2019

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3 out of 5
This is a newer Omni- not a historic hotel. Although the rooms were spacious and the bed comfortable it felt a little downscale from my other Omni experiences.

Posted by on 20 Nov. 2019

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5 out of 5
Had a surprise stay over in Providence. Hotel was beautiful with the balcony and room service was quick and really good. Had a great night!

Posted by on 4 Nov. 2019

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5 out of 5

Posted by on 1 Oct. 2019

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Comment from Hotel Management

1 Oct. 2019 by Carmine Rondinelli, DOO

Thank you for the 5 stars, glad you enjoyed your stay.

About the Omni Providence Hotel

Location 1 W Exchange St, Providence, RI 02903

Property Features

Omni Providence Hotel offers its guests an indoor pool, a health club, and a sauna. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. There's an onsite business center. Event space at this hotel measures 22,000 square feet (2 square meters). Multilingual staff, gift shops/newsstands, and concierge services are also featured at the business-friendly Omni Providence Hotel. Parking is available for a fee. This 4-star Providence hotel is smoke free.

  • 564 guestrooms or units
  • 25 levels
  • 2 dining venues
  • 22,000 sq ft of conference space
  • 2 sq m of conference space
  • Built in 1994
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Gift shop
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: T.F. Green Airport (PVD) (14.9 km / 9.3 mi)
  • Train station: Providence Station (0.7 km / 0.4 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Omni Providence Hotel offers 564 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Televisions come with pay movies. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. This Providence hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • Television
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Guests can enjoy cooked-to-order breakfast for a fee.

Omni Providence Hotel has 2 restaurants serving breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.00 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 125.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Weight limit: 20 lbs
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per day

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 12 and USD 22 per person (approximately)
  • Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
  • Covered self parking fee: USD 20 per day
  • Covered valet parking fee: USD 32.00 per night
  • Pet fee: USD 125.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Omni Providence
  • Omni Providence Hotel Hotel
  • Omni Hotel Providence
  • Omni Providence
  • Omni Providence Hotel
  • Providence Omni
  • Providence Omni Hotel
  • Providence Westin
  • The Westin Providence Hotel Providence
  • Westin Providence
  • Omni Providence Hotel Providence
  • Omni Providence Hotel Hotel Providence

You should know

  • Pool access available from 6:00 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.