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4.3 out of 5

"Great view, easy to access all amenities. " More

By a verified traveller on Wed 28 Jul 2021

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Hotel Description

4.5-star adults-only resort near Malecon, connected to the convention center

Beachside getaway

Your stay at this South Hotel Zone resort places you within 2 miles (3 km) of Malecon and Cruise Ship Terminal. Playa de los Muertos and Olas Altas Street are also within 3 miles (5 km).

Poolside dining

A full-service spa, 7 restaurants, and 3 outdoor pools are all featured at this luxury resort. Traveling on business? Take advantage of the business center, express check-out, and free valet parking. Relax with a drink at one of the 2 bars/lounges and enjoy free perks like full breakfast and free self parking.

Soaking tubs, iPod docks

Boasting deep soaking bathtubs, the 271 guestrooms also offer balconies and iPod docks. Other amenities include DVD players, premium bedding, and LCD TVs with satellite channels.

Preferred Club Junior Suite Swimout King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Preferred Club Junior Suite Ocean View King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Preferred Club Junior Suite Garden View King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Breakfast Plan Junior Suite Ocean View King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite Swimout King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Breakfast Plan Junior Suite Ocean View Double

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Secrets Vallarta Bay Puerto Vallarta - Adults Only - All Inclusive ratings based on 18 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Secrets Vallarta Bay Puerto Vallarta - Adults Only - All Inclusive

Everyone (12) Couples (3) Family (1)
5 out of 5
Great view, easy to access all amenities.

Posted by on 28 Jul. 2021

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1 out of 5

Posted by on 29 Jun. 2021

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4 out of 5
The property was beautiful. It was an ocean view as requested. The staff was very friendly and helpful, the food excellent.

Posted by on 27 Mar. 2021

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Comment from Hotel Management

28 Mar. 2021 by Brian Suárez / Front office manager

we highly aprecciate your feedback, thanks for staying with us!

4 out of 5
Very nice hotel, rooms are spectacular good food. If you want to stay at a hotel and not see any of the town or restaurants or bars this is the place for you. Uber is only about $6 to downtown, so you can do that every night or day. But personally I would just stay downtown for about 1/3 the price and going to restaurants and bars you will spend less overall. So if you are going to PV to relax in a nice hotel you will be happy here. If you want more of a party scene I would stay downtown.

Posted by , from Scottsdale az. on 25 Jan. 2021

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1 out of 5
The food is horrible, basic hamburger was the best they could offer. They had a few people at the pool serving drinks, with one bartender. I basically got a drink every two hours and had to get it myself most of the time as the waiters were spending more time elsewhere. This was the same everyday, didn't matter how many people were at the pool. The location of the resort, the beach, and the pool area were gorgeous. The only high point. My girlfriend spilled a little ketchup on the bed sheets when we were eating in the room. After the room was "cleaned" I noticed the sheet still had the same stain. I specifically asked to have the sheets changed. They NEVER changed the sheets the rest of the trip. Cleanliness gets a zero. Finally, do NOT stay here. Everytime I left the resort and came back I had no problems. When my girlfriend left on her own she had issues coming back in because she is mexicana. They asked to check her ID at the front every time. Worst money I ever spent at a resort.

Posted by , from San Diego on 2 Jan. 2021

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5 out of 5

Posted by on 17 Dec. 2019

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5 out of 5
Food was delicious. Very friendly stuff. Would definitely go back .

Posted by on 11 Dec. 2019

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4 out of 5
Was a beautiful view of ocean did not supply wheelchair for my husband.

Posted by on 11 Oct. 2019

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Comment from Hotel Management

22 Oct. 2019 by OCL

Dear guest. Thank you for visiting us, We hope you visit us very soon again. We look forward to welcoming you back to provide you the memorable stay that you deserve. Best regards.

5 out of 5
Overall Secrets was excellent. Enjoyed activities provided.

Posted by , from Fort Peck, MT on 9 Mar. 2019

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Comment from Hotel Management

30 Mar. 2019 by Daniela Flores eConcierge

Dear Mary, Thank you very much for sharing your experience at Secrets Vallarta Bay, we hope to have your preference in your next vacation. Best regards.

5 out of 5
The amenities, the food, the drinks and the people were all top notch. We will definitely consider secrets PV again in the future.

Posted by on 15 Feb. 2019

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Comment from Hotel Management

15 Feb. 2019 by Daniela Flores eConcierge

Dear guest, Thank you for giving us such a pleasant comment. We are proud to know that your stay was fabulous, that you enjoyed each of the amenities, the warm service of my colleagues, the food and drinks. We will be waiting for your return very soon to continue spoiling you.

About the Secrets Vallarta Bay Puerto Vallarta - Adults Only - All Inclusive

Location David Alfaro Siqueiros N. 164, Puerto Vallarta, JAL 48333

All-inclusive Details

  • Gratuities included
  • Surcharge for bottled wine
  • Minibar (all beverages included)
  • All onsite activities, and facilities and equipment included
  • Snorkeling included
  • Kayaking included
  • Surfing/boogie boarding included
  • Fitness facilities included
  • Tennis included
  • Volleyball included
  • Yoga classes/lessons included
  • Pilates classes/lessons included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • Language classes/lessons included
  • Cooking classes/lessons included
  • Onsite live performances included
  • Theme parties included
  • Access to onsite clubs included
  • Scuba diving excursions not included
  • Scuba diving certification not included
  • Motorized water sports not included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transportation to offsite activities not included
  • Offsite tours not included
  • Taxes included
  • All meals served buffet-style
  • Buffet and à la carte dining
  • Water fitness classes/lessons included
  • All available beverages included

Property Features

Some rates at Secrets Vallarta Bay Puerto Vallarta - Adults Only - All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Secrets Vallarta Bay Puerto Vallarta - Adults Only - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served. There are 7 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a swim-up bar. This Art Deco resort also offers an outdoor tennis court, a fitness center, and a terrace. Self parking and valet parking are free. Smoking is allowed in designated areas at this 4.5-star Puerto Vallarta resort.

  • 271 guestrooms or units
  • 15 levels
  • 2 buildings
  • 7 dining venues
  • 2 bars or lounges
  • 8000 sq ft of conference space
  • 720 sq m of conference space
  • Built in 2012
  • Full breakfast (free)
  • Bar by the pool
  • Swim-up bar
  • Coffee shop
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Parking

Free self parking , Free valet parking

Transport

  • Airport: Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) (8.1 km / 5.1 mi)
  • Parking: Free valet parking and self parking

Room Amenities

Secrets Vallarta Bay Puerto Vallarta - Adults Only - All Inclusive offers 271 accommodations, which are accessible via exterior corridors and feature iPod docking stations and DVD players. Rooms open to balconies. Beds feature premium bedding. 32-inch LCD televisions come with satellite channels and pay movies. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks and laptop-compatible safes. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

  • Bathrooms are partially open
  • Private balcony
  • Deep soaking tub
  • IPod dock
  • LCD television
  • Satellite channels
  • Movies for purchase
  • DVD player
  • Luxury bedding
  • Separate shower and tub
  • Rainfall showerhead
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ceiling fan
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free full breakfast.

Market Cafe - Overlooking the pool and garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Bordeaux - This poolside fine-dining restaurant specializes in French cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Oceana - Overlooking the ocean, this restaurant specializes in seafood and serves lunch and dinner. Guests can enjoy drinks at the bar.

Capers - This poolside restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Himitsu - Overlooking the garden, this restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 19
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Sauna in spa
  • Minimum age to access spa is 18
  • Steam room in spa

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 6 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

This property offers health screenings for COVID-19 on site. PCR is available for a surcharge. Antigen screenings is available at not charge. Guest should contact the Concierge team upon arrival to schedule departure health screenings.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

  • No cribs (infant beds) available
  • Minimum guest age is 18
  • Caters to adults only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Masks are available to guests
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property does not follow regional sanitization guidelines
  • Property does not follow a brand or regulatory agency's sanitization guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitization practices of Safe Travels (WTTC - Global)

Hotel Names

  • All Inclusive Secrets
  • Secrets Vallarta Puerto Valla
  • Secrets Vallarta Bay Puerto Vallarta
  • Secrets Vallarta Bay Puerto Vallarta All Inclusive
  • Secrets Vallarta Bay Puerto Vallarta
  • Secrets Vallarta Bay Puerto Vallarta All Inclusive
  • Secrets Vallarta Bay Puerto Vallarta Optional All Inclusive

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.