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Hotel Hortencia

3.0 star property
3-star hotel near Playa de los Muertos

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Photo gallery for Hotel Hortencia

Property grounds
Superior Room, Kitchenette
Basic Double Room, 2 Double Beds | Bathroom
Reception
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Francisco I. Madero 336, Puerto Vallarta, JAL, 48380
  • Place, Cuale Island
    ‪2 min walk‬
  • Place, Olas Altas Beach
    ‪5 min walk‬
  • Place, Playa de los Muertos
    ‪7 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪17 min drive‬

Room options

View all photos for Basic Double Room, 2 Double Beds

Basic Double Room, 2 Double Beds

Basic Double Room, 2 Double Beds

  • 25 sq m
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Room, Kitchenette

Superior Room, Kitchenette

Superior Room, Kitchenette

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

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Exterior

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About the area

Puerto Vallarta

Seaside stay .Within a 10-minute walk of this Romantic Zone hotel, you'll find Playa de los Muertos and Bay of Banderas. Galeria Olinala and Ambos Galeria de Arte y Artefactos are also within half a mile (1 km).

What's nearby

  • Cuale Island - 2 min walk - 0.2 km
  • Olas Altas Beach - 5 min walk - 0.5 km
  • Playa de los Muertos - 7 min walk - 0.6 km
  • Los Muertos Pier - 7 min walk - 0.6 km
  • Malecon - 14 min walk - 1.2 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 28 min drive

Restaurants

  • ‪Banana Factory - ‬2 min walk
  • ‪Mariscos "El Guero - ‬1 min walk
  • ‪Pollo Feliz - ‬1 min walk
  • ‪Bean And Brick - ‬2 min walk
  • ‪Reinas - ‬2 min walk

About this property

Hotel Hortencia

3-star hotel near Playa de los Muertos
Hotel Hortencia offers its guests a terrace, tour/ticket assistance, and a front-desk safe. Public spaces have free WiFi.

Smoking is allowed in designated areas at this 3-star Puerto Vallarta hotel.

  • 12 guestrooms or units
  • 3 levels
  • Front desk (24 hours)
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Smoking in designated areas
Hotel Hortencia offers 12 air-conditioned accommodations with complimentary toiletries and ceiling fans. Cable television is provided.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and change of bedsheets can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Accessibility

  • No elevator

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Hortencia

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Hortencia Puerto Vallarta
Hotel Hortencia
Hortencia Puerto Vallarta
Hortencia Hotel Puerto Vallarta
Hotel Hortencia Hotel
Hotel Hortencia Puerto Vallarta
Hotel Hortencia Hotel Puerto Vallarta

Frequently asked questions

How close is Hotel Hortencia to the airport?

Hotel Hortencia is 8.4 mi (28-min drive) away from the Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) airport, the closest popular airport to the property.

Does Hotel Hortencia have an airport shuttle?

Airport shuttle services are not available at Hotel Hortencia.

How close is Hotel Hortencia to the beach?

This hotel is a short 7-minute walk from Playa de los Muertos and 5-minute walk from Olas Altas Beach. Don't forget your sunscreen!

Does Hotel Hortencia offer free breakfast?

Hotel Hortencia does not offer free breakfast.

Is there a casino at Hotel Hortencia?

No, there is no casino at this hotel, but Vallarta Casino (7-min drive) and Winclub Casino Platinum (9-min drive) are nearby.

What time is check-in at Hotel Hortencia?

Check-in begins at 3 PM.

Is there free parking at Hotel Hortencia?

Free parking is not available at this hotel.

Does Hotel Hortencia have a pool?

Hotel Hortencia does not have a pool.

Does Hotel Hortencia have a spa?

There are no spa services available at this hotel.

How close is Hotel Hortencia to downtown Puerto Vallarta?

Hotel Hortencia is 3.4 mi away from Puerto Vallarta.

Hotel Hortencia Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 24 out of 94 reviews
Rating 8 - Good. 44 out of 94 reviews
Rating 6 - Okay. 17 out of 94 reviews
Rating 4 - Poor. 5 out of 94 reviews
Rating 2 - Terrible. 4 out of 94 reviews

8.2/10

Cleanliness

9.0/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good economical place to stay just off very loud Romantic zone, great value and nice people!
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Diane

Liked: Amenities
The hotel is close to all the excitement that PVR has to offer. The staff were very friendly and helpful! I really enjoyed my time there.
Stayed 9 nights in Nov 2023
Verified

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
It was cosy and great for a night or two.
Stayed 1 night in Nov 2023
Verified

8/10 Good

Brenda

Liked: Cleanliness, staff & service
The staff was very friendly and kind. The air conditioning worked very well.
Stayed 2 nights in Nov 2024
Verified

8/10 Good

scott

Liked: Staff & service, amenities
Was economical and clean. A bit worn out bit good value for the price.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Faron

Liked: Cleanliness, staff & service, property conditions & facilities
Simple but clean.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just right.
Stayed 2 nights in Nov 2022
Verified

8/10 Good

R

Liked: Cleanliness, staff & service, amenities
The staff are nice and they keep this place clean. It is a little run down and needs skme repairs. But seriously, the kindness of the staff made up for it.
Stayed 8 nights in Oct 2023
Verified

6/10 Okay

Paul

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Very basic for the need. Awkward after hours front desk. No Safes in rooms. Door locks very minimal.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente ubicación
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Guillermo

Buena ubicación muchos restaurantes y bares cerca de la playa
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

LAURA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un hotel pequeño pero todo excelente y funcional, muy bien ubicado y el trato del personal de lo mejor. Lo recomiendo ampliamente.
Stayed 15 nights in Jun 2025
Verified

8/10 Good

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es muy conveniente y céntrico, la atención es muy buena por parte del personal. Lo que no me pareció, fue que Expidia me manejo información errónea, al pedirme un anticipo cuando hice la reservación y al llegar al hotel me mencionan que se paga la totalidad de manera directa y presencial
Stayed 2 nights in Sep 2024
Verified

8/10 Good

Gabriela

Liked: Cleanliness, staff & service, amenities
El hotel me pareció bien , las habitaciones cómodas para las estancias en la noche, el personal muy amable
Stayed 5 nights in Aug 2024
Verified

4/10 Poor

Jesus Jose Alba

Buena ubicación, cero empatía del personal.
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will be returning to Vallarta!

Close to everything. Air conditioning! Food all around! Safe.
Stayed 2 nights in Jun 2020
Verified

8/10 Good

MarinaK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people and location is excellent...I was happy to get such a nice place at the last minute during high season. My favorite farmer's markets were close..and everything else I love in the romantic zone was an easy walk also...stay went out of their way to be helpful...I think next time I would like to stay at a balcony room...
Stayed 4 nights in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

Clean Hotel

Hotel is ok. Good if you don’t want a fancy room. Basic room, ac was great, large shower, strange shower door, beds are a little hard.
Stayed 4 nights in Nov 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed here before and loved it! The cleanliness was on point. The people that work behind the desk were kind and answered lots of questions for me.
Stayed 5 nights in Nov 2019
Verified

10/10 Excellent

Tomas

Liked: Cleanliness, staff & service
Love that i had privacy and was never disturbed and that i only wanted my room cleaned 2 times in my week there and they honored that but cleaned my towels and floor mats when i requested they where very friendly and helpful and outgoing
Stayed 8 nights in May 2019
Verified

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
There was no elevator and the stairs were uneven and the entire structure did not look like a 3 star hotel. It looked like it was not professionaly constructed.
Stayed 7 nights in Mar 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
El trato fue muy amable. Me dieron información de los lugares para encontrar comida tradicional. Muy buena ubicación,bastante cerca del centro 5-10 minutos de distancia a pie. Definitivamente regresaré!
Stayed 4 nights in Oct 2018
Verified

2/10 Terrible

ZenSensual

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I booked on line and made a mistake on the date. I checked availability for the actual date i needed which was November 30 and they had vacancy which was over a month away from my departure date. I contacted them an hour later when i noticed my mistake and they would not give me a credit or refund. Poor customer service when it didnt cost them anything or have any loss on my account..
Stayed 1 night in Oct 2018
Verified

10/10 Excellent

Fabian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Excelente atención y servicio. No tiene estacionamiento el hotel, pero es posible estacionarse afuera. Solo hay que estar al pendiente de que se desocupe el lugar.
Stayed 1 night in Jun 2018
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Place

Nothing fancy, but in great location, desk & housekeeping staff great attitudes. I will stay here again without problem.
Stayed 7 nights in May 2018

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