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The St. Regis Punta Mita Resort

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Photo gallery for The St. Regis Punta Mita Resort

5 restaurants; breakfast, lunch, and dinner served
Creator video - submitted by Taylor Phillips
Premium bedding, minibar, in-room safe, individually decorated
Bar (on property)
Lobby lounge

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • On private beach
  • Pool
  • Hot tub
  • Spa
  • Pet friendly
  • Parking included

Explore the area

View in a map
Lote H4, Carretera Federal 200, Km 19.5, Punta de Mita, NAY, 63734
  • Place, Punta Mita Golf Club
    ‪12 min walk‬
  • Place, Pacifico Golf Course
    ‪14 min walk‬
  • Place, El Anclote Beach
    ‪15 min drive‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪73 min drive‬

Room options

View all photos for Room, 1 King Bed, Garden View

Room, 1 King Bed, Garden View

Room, 1 King Bed, Garden View

8.4 out of 10
Very good
(5 reviews)
  • Garden view
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Garden View

View from room

Room, 2 Queen Beds, Garden View

  • Garden view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Ocean View

Room, 1 King Bed, Ocean View | View from room

Room, 1 King Bed, Ocean View

9.0 out of 10
Wonderful
(8 reviews)
  • Ocean view
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Ocean View

View from room

Room, 2 Queen Beds, Ocean View

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Junior Suite, 1 King Bed, Garden View

Junior Suite, 1 King Bed, Garden View

Junior Suite, 1 King Bed, Garden View

  • Garden view
  • 74 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed, Ocean View

Garden view

Junior Suite, 1 King Bed, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 74 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Beachfront

Room, 1 King Bed, Beachfront | Beach

Room, 1 King Bed, Beachfront

  • Ocean view
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Beachfront

Room, 2 Queen Beds, Beachfront | Beach

Room, 2 Queen Beds, Beachfront

  • Ocean view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 Bedroom, Garden View

Suite, 1 Bedroom, Garden View | Garden view

Suite, 1 Bedroom, Garden View

  • Garden view
  • 106 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Ocean View

Suite, 1 Bedroom, Ocean View

Suite, 1 Bedroom, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 106 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Ocean View

Suite, 1 Bedroom, Ocean View | Pool

Suite, 1 Bedroom, Ocean View

  • Ocean view
  • 106 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Beachfront

Suite, 1 Bedroom, Beachfront | Beach

Suite, 1 Bedroom, Beachfront

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 106 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Beachfront

Suite, 1 Bedroom, Beachfront | View from room

Suite, 1 Bedroom, Beachfront

  • Ocean view
  • 106 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Presidential Villa, 1 Double Bed, Beachfront

Presidential Villa, 1 Double Bed, Beachfront

Presidential Villa, 1 Double Bed, Beachfront

  • Ocean view
  • 288 sq m
  • 3 bedrooms
  • Sleeps 8
  • 1 Double Bed
  • Free WiFi

View all photos for Villa, 1 Bedroom, Beachfront

Property amenity

Villa, 1 Bedroom, Beachfront

  • Ocean view
  • 167 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Villa, 1 King Bed

Property amenity

Villa, 1 King Bed

  • Ocean view
  • 231 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Beachfront

Room, 1 King Bed, Beachfront | Beach/ocean view

Room, 1 King Bed, Beachfront

  • Garden view
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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About the area

Punta de Mita

Beachfront retreat .You'll be within half a mile (1 km) of Punta Mita Golf Club and 2 miles (3 km) of El Anclote Beach with a stay here. Punta Mita Golf Course and Punta Mita Expeditions are also within 2 miles (3 km).
View more Resorts in Punta de MitaOpens in a new window

What's nearby

  • Punta Mita Golf Club - 12 min walk - 1.1 km
  • Pacifico Golf Course - 14 min walk - 1.2 km
  • El Anclote Beach - 15 min drive - 2.0 km
  • Punta Mita Golf Course - 16 min drive - 2.3 km
  • Punta de Mita Beach - 16 min drive - 2.3 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 54 min drive

Restaurants

  • ‪Mita Mita - ‬4 min drive
  • ‪Sufi - ‬15 min walk
  • ‪Dos Catrinas - ‬6 min drive
  • ‪Tuna Blanca - ‬5 min drive
  • ‪La Rústica Mita - ‬5 min drive

About this property

The St. Regis Punta Mita Resort

5-star beachfront resort near Punta de Mita Beach
Simply step outside to unwind on the resort's beach. At The St. Regis Punta Mita Resort you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 5 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces. This luxury resort also offers a children's pool, a seasonal outdoor pool, and outdoor tennis courts. Self parking and valet parking are free.

This 5-star Punta de Mita resort is smoke free.

  • 120 guestrooms or units
  • 5 dining venues
  • Meeting rooms
  • 2519 sq ft of conference space
  • 234 sq m of conference space
  • Deli
  • Kid's club (surcharge)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
The St. Regis Punta Mita Resort offers 120 accommodations with DVD players and minibars. These individually decorated and furnished accommodations include dining tables. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

This Punta de Mita resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 9 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.

Awards and affiliations

The St. Regis Punta Mita Resort is listed in the 2021 Travel + Leisure 500.

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  • All inclusive plans available
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includes taxes & fees
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Property amenities

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Dining table
  • DVD player
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee: USD 45 to 50 per person
  • 5 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • 36-hole adjacent golf course
  • Bicycle rentals
  • Children's club
  • Children's pool
  • Ecotours
  • Fishing
  • Full-service spa
  • Golf driving range
  • Golf lessons
  • Gym
  • Hot tub
  • Kayaking
  • Outdoor tennis court
  • Pilates classes
  • Sauna
  • Scuba diving
  • Steam room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible shuttle
  • Area rugs in room
  • Braille/raised signage
  • Front entrance ramp
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Magnifying mirror
  • Tile flooring in room
  • Transfer shower
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

Room amenities

Entertainment

  • DVD player
  • Flat-screen TV with premium satellite channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet (varies based on length of stay)
  • Maximum 1 (weight limit: 40 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 90.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 72.60 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Concierge service
  • Fitness center access
  • Fitness/yoga classes
  • Health club access
  • Spa access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 45 to 50 per person
  • Pet fee: USD 50 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 90.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Punta Mita St. Regis
Punta Mita St. Regis Resort
St. Regis Punta Mita
St. Regis Punta Mita Resort
St. Regis Punta Mita Resort Punta de Mita
St. Regis Punta Mita Punta de Mita
St Regis Punta De Mita
St Regis Punta Mita Hotel
The St. Regis Punta Mita Hotel Punta De Mita
The St Regis Punta Mita
The St. Regis Punta Mita Resort Resort
The St. Regis Punta Mita Resort Punta de Mita
The St. Regis Punta Mita Resort Resort Punta de Mita

Frequently asked questions

How close is The St. Regis Punta Mita Resort to the airport?

The St. Regis Punta Mita Resort is 36.1 mi (54-min drive) away from the Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) airport, the closest popular airport to the property.

How much does it cost to stay at The St. Regis Punta Mita Resort?

As of Jun 1, 2026, prices found for a 1-night stay for 2 adults at The St. Regis Punta Mita Resort on Jun 6, 2026 start from CA $793, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The St. Regis Punta Mita Resort have an airport shuttle?

Airport shuttle services are not available at The St. Regis Punta Mita Resort.

How close is The St. Regis Punta Mita Resort to the beach?

This resort is on a private beach. Don't forget your sunscreen!

Does The St. Regis Punta Mita Resort offer free breakfast?

Free breakfast isn’t provided at The St. Regis Punta Mita Resort, but buffet breakfast is offered for a fee of between USD 45 and 50 per person.

Is there a casino at The St. Regis Punta Mita Resort?

No, there is no casino at this resort.

What time is check-in at The St. Regis Punta Mita Resort?

Check-in start time: 3 PM; Check-in end time: 11:30 PM.

Is there free parking at The St. Regis Punta Mita Resort?

This resort offers free self parking and valet parking.

Does The St. Regis Punta Mita Resort have a pool?

The St. Regis Punta Mita Resort features 3 outdoor pools and a children's pool.

Does The St. Regis Punta Mita Resort have a restaurant?

There are 5 onsite restaurants, offering options like Mexican cuisine, a poolside location, and al fresco dining.

Does The St. Regis Punta Mita Resort have a spa?

This resort has a spa, which features body wraps, deep-tissue massages, and body treatments.

How close is The St. Regis Punta Mita Resort to downtown Punta de Mita?

The St. Regis Punta Mita Resort is 1.1 mi away from Punta de Mita.

The St. Regis Punta Mita Resort Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 286 out of 373 reviews
Rating 8 - Good. 52 out of 373 reviews
Rating 6 - Okay. 25 out of 373 reviews
Rating 4 - Poor. 7 out of 373 reviews
Rating 2 - Terrible. 3 out of 373 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

4/10 Poor

Hector

Stayed 3 nights in Feb 2026

10/10 Excellent

Vivien, TENAFLY

Stayed 5 nights in Jan 2026

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, amenities
Everything was fantastic
Stayed 3 nights in Feb 2026

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Property is stunning. Staff amazing and very helpful.
Stayed 2 nights in Feb 2026

10/10 Excellent

Jamie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was a wonderful place with exquisite grounds and facilities! An amazing staff that were helpful and friendly!!
Stayed 2 nights in Jan 2026

10/10 Excellent

Alicia

Stayed 2 nights in Jan 2026

10/10 Excellent

KAREN GAILLE

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We absolutely loved our stay at The Regis. Beautiful, well maintained facilities at a private beach, as well as located in a secluded area. It was quiet, peaceful, perfect for relaxation and recharge. The food was one of the best ones I have had! Their spa was wonderful as well. Above all, the service we received was top notch! My only complain is, our vacation days were too short lol— We didn’t want to leave! :)
Stayed 3 nights in Jan 2026

10/10 Excellent

Marco Antonio

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff
Stayed 4 nights in Jan 2026

8/10 Good

Manjit

Liked: Cleanliness
It is 4- star resort.Suna & stem room extra $40 per person . It was ok .
Stayed 3 nights in Jan 2026

6/10 Okay

Kari

Travelled with family
Liked: Cleanliness, property conditions & facilities
The room itself was adequate. The one feature we did love was the outdoor shower. However, the lighting in the room was extremely dark, and despite booking a full ocean-view room, our view was largely blocked by a pool umbrellas with only a very limited glimpse of the ocean. During our stay, multiple events took place that shut down key areas of the hotel, including pools and restaurants. This significantly limited dining and amenity options and should have been clearly communicated in advance. One wedding, located close to our room, was exceptionally loud for over eight hours and had a major impact on our ability to relax and enjoy the day. It felt more like a Vegas-style event atmosphere than a tranquil resort experience. Dining was another major disappointment. The few available restaurants were extremely expensive, and the food quality did not justify the cost. Overall, the food and beverage experience was very poor. The beach area was also underwhelming. Only a very small portion was walkable, and there was a very limited area considered safe for swimming. On our second-to-last morning, gardeners began digging and cutting directly beside our patio at 8:00 a.m., which woke us abruptly. Despite requesting multiple times to speak with a manager about our concerns, we were never contacted. Overall, this hotel was a significant disappointment. It lacked atmosphere, character, and attention to guest experience, and unfortunately, I would not recommend it.
Stayed 1 night in Dec 2025

10/10 Excellent

Carlos Espinosa, San Francisco

Stayed 4 nights in Nov 2025

10/10 Excellent

JOSE RODOLFO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, amazing staff and services. Food is very good and rooms are just lovely
Stayed 3 nights in Aug 2025

8/10 Good

Jose Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Mauricio

Liked: Staff & service
Stayed 3 nights in Jul 2025

8/10 Good

LESLIE

Liked: Cleanliness, staff & service, room comfort
El personal podría haber sido un poco más atento y servicial. En ocasiones sentías que te estaba haciendo un favor. No todos, hubo algunos muchachos muy atentos.
Stayed 1 night in Jul 2025

10/10 Excellent

Jeremy

Stayed 2 nights in May 2025

10/10 Excellent

Alexa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing! Truly awesome. No detail is missed. Staff is wonderful! Such a special spot
Stayed 3 nights in Mar 2025

6/10 Okay

Jordan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other than the 5am awake up on our first day (alarm left over from previous guest) and the Marriott Marquis tasting food... the staff, compounds and the Four Seasons food was great.
Stayed 3 nights in Mar 2025

4/10 Poor

Elizabeth

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Do Not Reccomend

We’ve been to this resort many times. Our most recent visit will be the last. After assuring me that the incorrect items on my bill would be removed, they were not. On top of that, we had bills from other rooms added to our folio. Had I not looked through the stack of receipts, I would have been billed. This is an unacceptable mistake. Our room was not set up correctly, despite numerous emails prior to our arrival. The girls in the kids club were significantly less friendly, forcing papers in our face and telling us we better come back and pick the kids up. Very rude. Our food orders were incorrect several times. The craft cocktails were poorly prepared. We also happened to be there during a wedding. We love weddings, but it seems like something that should be mentioned at check in? Considering much of the facility that we are restricted to using (kids pool and beach) aren’t available. Why not tell us that our experience will be impacted? I had some clothing items sent to get steamed — they never came back! Had to ask multiple times. With regards to room quality, the internet was functioning less than half of our stay. TV remote broken, scale in the bathroom broken. These details matter. It’s a shame for such a beautiful property, the deterioration we experienced is one we must share with others, we’d hate for anyone to go through what we went through.
Stayed 4 nights in Feb 2025

10/10 Excellent

Liliana

Stayed 6 nights in Nov 2024

6/10 Okay

Ali, BURLINGAME

Travelled with family
Liked: Cleanliness, staff & service
Staff is professional, limd and friendly. The rooms were OK, though not the most spacious. One big disappointment was that the fitness center was closed; instead they offered a make shift alternative in a conference room which was an extremely cramped space the size of a home gym with very limited options. Also, based on recommendations, we had very high expectations of the food at the restaurants. Marieta, the casual restaurant was OK, as it offered delicious tacos and quesedillas, but the higher end Mita was disappointing. The food quality was OK, nothing extraordinary but the portions were outrageously small.
Stayed 4 nights in Nov 2024

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
the staff are amazing, the food is fabulous and there are so many lovely venues around the hotel property
Stayed 2 nights in Nov 2024

2/10 Terrible

Ella

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Christian, Naperville

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location. Very good service. Everything is well thought for you to enjoy your time there. Very family friendly. Only one point for improvement: more food diversity.
Stayed 4 nights in Sep 2024