Book a hotel near Rainbow Falls, Hilo

"Ants and coakroaches in the room. Mould and AC leaking. Wet carpet. Microwave not working. Toileteries missing and not replenished. Rooms were not serviced for towels and replishment. Service was poor. Ac door was vibrating when you set fan at high speed and vents were blocked with dirt. We changed 3 rooms 650/210/810 and all room had issue. Not worth money they charged for the trip. We even couldnt sleep 4 nights we stayed there."

"Lovely place to stay. Highly recommend it. Very private, loved the bathroom, comfortable bed. Location super convenient, just 5 minutes drive to downtown but you feel like you are staying in a tropical forest. Hannah is a great host, easy to connect with. Bring some good ear plugs because everywhere you stay in Hawai’i that has forest and woodland nearby will have little tree frogs. You never see them but you hear them. Also, just ask Hannah if you need cutlery, dishes etc. All available if you let her know. Would definitely stay here again if we ever return to Hilo. "

"Beautiful spot! Very clean, A/C worked great, bed was comfy, and the view of the cacao tree out back was such a great vibe. Deb was very kind to help adjust my booking 10/10, would stay here again. "

"There was no kitchen, just a small microwave "

"We would have given all 5s except that when we arrived we were not met by a host. We were able to let ourselves in using the lock box key. We discovered the beds not made, trash in the rooms and on the floors, linen in piles and in the washing machine. After checking to make sure we had the correct day and time, we called Charlotte and got an immediate response. She apologized for a missed communication, and arranged for 3 housekeepers to make the beds and provide clean towels. The next day the housekeeper returned to finish cleaning. In spite of our initial dismay and confusion, it was clearly evident to us that even in its dishelved state, this property was/is unique, loved (well maintained), and worth waiting for. So we did, and we are glad that we did! "

"The location is beautiful and the covered lanai made outdoor dining etc. practical regardless of the weather. "