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Grand Naniloa Hotel Hilo - a Doubletree by Hilton

4.0 star property
Beachfront resort near Port of Hilo

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Photo gallery for Grand Naniloa Hotel Hilo - a Doubletree by Hilton

Outdoor pool, open 8:00 AM to 10:00 PM, cabanas (surcharge)
Exterior
Junior Suite, 1 King Bed, Non Smoking, Oceanfront | Living area
Junior Suite, 1 King Bed, Non Smoking, Oceanfront | Living area
Breakfast, lunch and dinner served

Reviews

8.2 out of 10
Very good

Popular amenities

  • Air conditioning
  • Bar
  • Parking available
  • Room service

Explore the area

View in a map
93 Banyan Dr, Hilo, HI, 96720
  • Place, Coconut Island Park
    ‪9 min walk‬
  • Place, Port of Hilo
    ‪3 min drive‬
  • Place, University of Hawaii at Hilo
    ‪5 min drive‬
  • Airport, Hilo, HI (ITO-Hilo Intl.)
    ‪6 min drive‬

Room options

View all photos for Two Queen Room with Ocean View

In-room safe, desk, free cribs/infant beds, free WiFi

Two Queen Room with Ocean View

  • Sleeps 4

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, free cribs/infant beds, free WiFi

Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(35 reviews)
  • 28 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, Oceanfront

Junior Suite, 1 King Bed, Non Smoking, Oceanfront | Living area

Junior Suite, 1 King Bed, Non Smoking, Oceanfront

8.8 out of 10
Excellent
(9 reviews)
  • 69 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking (with Soaker Tub)

Suite, 1 Bedroom, Non Smoking (with Soaker Tub) | Living area

Suite, 1 Bedroom, Non Smoking (with Soaker Tub)

8.0 out of 10
Very good
(2 reviews)
  • 51 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, desk, free cribs/infant beds, free WiFi

Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(59 reviews)
  • 28 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Lanai, Oceanfront

View from room

Room, 1 King Bed, Lanai, Oceanfront

7.8 out of 10
Good
(38 reviews)
  • 34 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Ocean View

Room, 1 King Bed, Non Smoking, Ocean View

Room, 1 King Bed, Non Smoking, Ocean View

7.8 out of 10
Good
(54 reviews)
  • 28 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Lanai, Oceanfront

In-room safe, desk, free cribs/infant beds, free WiFi

Room, 2 Queen Beds, Lanai, Oceanfront

8.8 out of 10
Excellent
(40 reviews)
  • 34 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Ocean View

In-room safe, desk, free cribs/infant beds, free WiFi

Room, 2 Queen Beds, Non Smoking, Ocean View

8.6 out of 10
Excellent
(42 reviews)
  • 28 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Oceanfront (Lanai Mobility&Hearing,Roll-in Shower)

In-room safe, desk, free cribs/infant beds, free WiFi

Room, 1 Queen Bed, Accessible, Oceanfront (Lanai Mobility&Hearing,Roll-in Shower)

  • 31 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Lanai, Oceanfront (Mobility & Hearing, Bathtub)

In-room safe, desk, free cribs/infant beds, free WiFi

Room, 1 Queen Bed, Lanai, Oceanfront (Mobility & Hearing, Bathtub)

7.4 out of 10
Good
(3 reviews)
  • 34 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Lanai, Oceanfront (Mobility & Hearing, Bathtub)

Room, 1 King Bed, Lanai, Oceanfront (Mobility & Hearing, Bathtub)

Room, 1 King Bed, Lanai, Oceanfront (Mobility & Hearing, Bathtub)

8.0 out of 10
Very good
(7 reviews)
  • 34 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, 3x3 Shower)

In-room safe, desk, free cribs/infant beds, free WiFi

Room, 1 King Bed, Accessible (Mobility & Hearing, 3x3 Shower)

  • 34 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Accessible Queen Room with Tub Ocean Front

  • Sleeps 2

View all photos for Accessible King Room with Tub Ocean Front

In-room safe, desk, free cribs/infant beds, free WiFi

Accessible King Room with Tub Ocean Front

  • Sleeps 2

Accessible King Room with Shower

  • Sleeps 2

View all photos for King Room with Lanai and Oceanfront

In-room safe, desk, free cribs/infant beds, free WiFi

King Room with Lanai and Oceanfront

  • Sleeps 3

View all photos for King Room with Ocean View

In-room safe, desk, free cribs/infant beds, free WiFi

King Room with Ocean View

  • Sleeps 3

View all photos for King Room

In-room safe, desk, free cribs/infant beds, free WiFi

King Room

  • Sleeps 2

View all photos for Two Queen Room

In-room safe, desk, free cribs/infant beds, free WiFi

Two Queen Room

  • Sleeps 4

King Room with Bay View

  • Sleeps 2

View all photos for Corner Ocean Front King Room(Balcony)

In-room safe, desk, free cribs/infant beds, free WiFi

Corner Ocean Front King Room(Balcony)

  • Sleeps 3

View all photos for One Bedroom King Suite With Soaker Tub

In-room safe, desk, free cribs/infant beds, free WiFi

One Bedroom King Suite With Soaker Tub

  • Sleeps 2

View all photos for Junior Ocean Front King Suite

In-room safe, desk, free cribs/infant beds, free WiFi

Junior Ocean Front King Suite

  • Sleeps 3

View all photos for 2 QUEEN BEDS OCEANFRONT WITH LANAI

In-room safe, desk, free cribs/infant beds, free WiFi

2 QUEEN BEDS OCEANFRONT WITH LANAI

  • Sleeps 4

2 Queen Beds Oceanfront End Unit With Lanai

  • Sleeps 4

Oversized Two King Kamehameha Two Bedroom Suite

  • Sleeps 4

View all photos for Accessible Queen Room with Roll In Shower Ocean Front

In-room safe, desk, free cribs/infant beds, free WiFi

Accessible Queen Room with Roll In Shower Ocean Front

  • Sleeps 1

About the area

Hilo

On the beach.With a stay at this Keaukaha resort, you'll be within half a mile (1 km) of Coconut Island Park and 2 miles (3 km) of Port of Hilo. Hilo Farmers Market and Mokupapapa Discovery Center are also within 3 miles (5 km).
View more Resorts in HiloOpens in a new window

What's nearby

  • Coconut Island Park - 9 min walk - 0.8 km
  • Hilo Farmers Market - 3 min drive - 2.3 km
  • Port of Hilo - 3 min drive - 2.3 km
  • University of Hawaii at Hilo - 5 min drive - 4.2 km
  • Rainbow Falls - 7 min drive - 5.4 km

Getting around

  • Kona Intl. Airport (KOA) - 93 min drive

Restaurants

  • ‪Ken's House of Pancakes - ‬10 min walk
  • ‪Hilo Bay Cafe - ‬10 min walk
  • ‪Big Island Coffee Roasters - ‬9 min walk
  • ‪Verna's Drive In - ‬9 min walk
  • ‪Ka Lihikai - ‬4 min walk

About this property

Grand Naniloa Hotel Hilo - a Doubletree by Hilton

Beachfront resort near Port of Hilo
Grand Naniloa Hotel Hilo - a Doubletree by Hilton offers its guests a golf course, an outdoor pool, and a 24-hour fitness center. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center and a meeting room. Event space at this resort measures 11001 square feet (1022 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Grand Naniloa Hotel Hilo - a Doubletree by Hilton. For a fee, parking is available.

Smoking is allowed in designated areas at this Hilo resort.

  • 1 building
  • 379 guestrooms or units
  • 4 levels
  • 2 bars or lounges
  • 11001 sq ft of conference space
  • 1022 sq m of conference space
  • Built in 1960
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Dining venue
Grand Naniloa Hotel Hilo - a Doubletree by Hilton offers 379 accommodations with laptop-compatible safes and safes. 48-inch LCD televisions come with cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered weekly and microwaves can be requested. Housekeeping is provided on a limited basis.

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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Valet parking on site (USD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • 9-hole golf course
  • Bicycle rentals
  • Boat tours
  • Fishing
  • Golf
  • Golf carts
  • Golf driving range
  • Helicopter/airplane tours
  • Kayaking
  • Outdoor pool
  • Pro golf shop
  • Rowing/canoeing
  • Sailing
  • Snorkeling
  • Surfing/bodyboarding
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 48-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 46.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 25 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - W 50540186.01
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. The tax ID number is W 50540186.01. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. This property uses solar energy, plus a grey water recycling system.
    Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilo Naniloa
Grand Naniloa Hotel Hilo
Hotel Naniloa
Hotel Naniloa Hilo
Naniloa
Naniloa Hilo
Naniloa Hilo Hotel
Naniloa Hotel
Naniloa Hotel Hilo
Hawaii Naniloa Hotel Hilo
Hi Naniloa Hotel Hilo
Hilo Naniloa Hotel Hawaii
Naniloa Volcanoes Hilo
Naniloa Volcanoes Hotel Hilo
Grand Naniloa Hilo
Grand Naniloa
Grand Naniloa Hotel Hilo Doubletree Hilton
Grand Naniloa Hotel Doubletree Hilton
Grand Naniloa Hilo Doubletree Hilton
Grand Naniloa Doubletree Hilton
Grand Naniloa Hotel Hilo - a DoubleTree By Hilton Hawaii
Hilo Naniloa Hotel
Grand Naniloa Hotel Hilo a Doubletree by Hilton
Grand Naniloa Hotel
Grand Naniloa Hotel Hilo a Doubletree by Hilton
Grand Naniloa Hotel Hilo - a Doubletree by Hilton Hilo
Grand Naniloa Hotel Hilo - a Doubletree by Hilton Resort
Grand Naniloa Hotel Hilo - a Doubletree by Hilton Resort Hilo

Grand Naniloa Hotel Hilo - a Doubletree by Hilton Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 615 out of 1259 reviews
Rating 8 - Good. 315 out of 1259 reviews
Rating 6 - Okay. 173 out of 1259 reviews
Rating 4 - Poor. 80 out of 1259 reviews
Rating 2 - Terrible. 76 out of 1259 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Roger Dee, Eufaula

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite with a great view!
Stayed 7 nights in Jun 2025

8/10 Good

Zoe

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Claire

Liked: Property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Juby

Stayed 1 night in Jul 2025

10/10 Excellent

YAWEN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay here
Stayed 2 nights in Jul 2025

6/10 Okay

Karen

Liked: Staff & service

A bit disappointing

We were supposed to be in a room with a King bed- we paid for it! The bed was a Queen. It was too late in the evening to make any changes. The property has some pretty views- but it is tired! The staff, however, was great!
Stayed 1 night in Jul 2025

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Ellen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and grounds! Looks ve music in lobby bar at night was wonderful!
Stayed 3 nights in Jul 2025

6/10 Okay

Ginger

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No freezer only mini fridge No smart tv only basic cable No drawers for clothes No hotplate or dishes/no kitchen
Stayed 1 night in Jul 2025

10/10 Excellent

Khamloth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Timothy

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Greg

Liked: Staff & service, amenities
Food options were great. This review is quick and does not take 30 minutes. Had to move rooms dues to toilet running, and smoke detector beeping every 15 minutes. You folks do have a good deal of maintenance. Staff was great and made me feel welcome.
Stayed 4 nights in Jul 2025

8/10 Good

Mihaela

Travelled with family
Stayed 1 night in Jul 2025

8/10 Good

Jessy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport and along the shoreline
Stayed 1 night in Jul 2025

4/10 Poor

Elaine

Stayed 1 night in Jul 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property, excellent view. Staff was very pleasant
Stayed 1 night in Jul 2025

4/10 Poor

Elaine

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Pros: location - ocean view, close to airport, shopping and scenic sights. Cons: very outdated facilities, loud A/C, slow elevators, small bathroom, no self parking although plenty parking spaces!
Stayed 4 nights in Jul 2025

10/10 Excellent

Marco, HIGHLAND

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Jun 2025

10/10 Excellent

Charles Howard Stadler

Stayed 3 nights in Jul 2025

4/10 Poor

Rajiv

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Room condition and furniture is of poor quality; Elevators often out-of-order; staff seems disinterested in their job and is often discourteous. Overall the place doesn’t feel like a resort at all!
Stayed 4 nights in Jul 2025

6/10 Okay

Jill

Stayed 1 night in Jul 2025

6/10 Okay

Guoying

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

JAMES, Mililani

Liked: Cleanliness, amenities, property conditions & facilities
It was a nice stay. Very quiet and comfortable.
Stayed 1 night in Jul 2025

8/10 Good

cindy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good trip. The only issue was the lack of self parking.
Stayed 3 nights in Jul 2025

10/10 Excellent

Patricia, Erie

Stayed 3 nights in Jun 2025