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Grand Naniloa Hotel Hilo - a Doubletree by Hilton

4.0 star property
Beachfront resort near Port of Hilo

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Photo gallery for Grand Naniloa Hotel Hilo - a Doubletree by Hilton

Exterior
Breakfast, lunch and dinner served
Junior Suite, 1 King Bed, Non Smoking, Oceanfront | Living area
View from room
Breakfast, lunch and dinner served

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
93 Banyan Dr, Hilo, HI, 96720
  • Place, Coconut Island Park
    ‪9 min walk‬
  • Place, Liliuokalani Park and Gardens
    ‪9 min walk‬
  • Place, Port of Hilo
    ‪3 min drive‬
  • Airport, Hilo, HI (ITO-Hilo Intl.)
    ‪6 min drive‬

Room options

View all photos for Two Queen Room with Ocean View

In-room safe, desk, free cribs/infant beds, free WiFi

Two Queen Room with Ocean View

  • Sleeps 4

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, free cribs/infant beds, free WiFi

Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(37 reviews)
  • Mountain view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, Oceanfront

Junior Suite, 1 King Bed, Non Smoking, Oceanfront | Living area

Junior Suite, 1 King Bed, Non Smoking, Oceanfront

8.8 out of 10
Excellent
(9 reviews)
  • Ocean view
  • 69 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking (with Soaker Tub)

Suite, 1 Bedroom, Non Smoking (with Soaker Tub) | Living area

Suite, 1 Bedroom, Non Smoking (with Soaker Tub)

8.0 out of 10
Very good
(2 reviews)
  • Ocean view
  • 51 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, desk, free cribs/infant beds, free WiFi

Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(62 reviews)
  • Mountain view
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Lanai, Oceanfront

View from room

Room, 1 King Bed, Lanai, Oceanfront

8.0 out of 10
Very good
(40 reviews)
  • Ocean view
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Ocean View

Room, 1 King Bed, Non Smoking, Ocean View

Room, 1 King Bed, Non Smoking, Ocean View

7.8 out of 10
Good
(57 reviews)
  • Ocean view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Lanai, Oceanfront

In-room safe, desk, free cribs/infant beds, free WiFi

Room, 2 Queen Beds, Lanai, Oceanfront

8.4 out of 10
Very good
(46 reviews)
  • Ocean view
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Ocean View

In-room safe, desk, free cribs/infant beds, free WiFi

Room, 2 Queen Beds, Non Smoking, Ocean View

8.6 out of 10
Excellent
(44 reviews)
  • Ocean view
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Oceanfront (Lanai Mobility&Hearing,Roll-in Shower)

In-room safe, desk, free cribs/infant beds, free WiFi

Room, 1 Queen Bed, Accessible, Oceanfront (Lanai Mobility&Hearing,Roll-in Shower)

  • Ocean view
  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Lanai, Oceanfront (Mobility & Hearing, Bathtub)

In-room safe, desk, free cribs/infant beds, free WiFi

Room, 1 Queen Bed, Lanai, Oceanfront (Mobility & Hearing, Bathtub)

7.4 out of 10
Good
(3 reviews)
  • Ocean view
  • 34 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Lanai, Oceanfront (Mobility & Hearing, Bathtub)

Room, 1 King Bed, Lanai, Oceanfront (Mobility & Hearing, Bathtub)

Room, 1 King Bed, Lanai, Oceanfront (Mobility & Hearing, Bathtub)

8.0 out of 10
Very good
(7 reviews)
  • Bay view
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, 3x3 Shower)

In-room safe, desk, free cribs/infant beds, free WiFi

Room, 1 King Bed, Accessible (Mobility & Hearing, 3x3 Shower)

  • Mountain view
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Accessible Queen Room with Tub Ocean Front

  • Sleeps 2

View all photos for Accessible King Room with Tub Ocean Front

In-room safe, desk, free cribs/infant beds, free WiFi

Accessible King Room with Tub Ocean Front

  • Sleeps 2

Accessible King Room with Shower

  • Sleeps 2

View all photos for King Room with Lanai and Oceanfront

In-room safe, desk, free cribs/infant beds, free WiFi

King Room with Lanai and Oceanfront

  • Sleeps 3

View all photos for King Room with Ocean View

In-room safe, desk, free cribs/infant beds, free WiFi

King Room with Ocean View

  • Sleeps 3

View all photos for King Room

In-room safe, desk, free cribs/infant beds, free WiFi

King Room

  • Sleeps 2

View all photos for Two Queen Room

In-room safe, desk, free cribs/infant beds, free WiFi

Two Queen Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4

King Room with Bay View

  • Sleeps 2

View all photos for Corner Ocean Front King Room(Balcony)

In-room safe, desk, free cribs/infant beds, free WiFi

Corner Ocean Front King Room(Balcony)

  • Sleeps 3

View all photos for One Bedroom King Suite With Soaker Tub

In-room safe, desk, free cribs/infant beds, free WiFi

One Bedroom King Suite With Soaker Tub

  • Sleeps 2

View all photos for Junior Ocean Front King Suite

In-room safe, desk, free cribs/infant beds, free WiFi

Junior Ocean Front King Suite

  • Sleeps 3

View all photos for 2 QUEEN BEDS OCEANFRONT WITH LANAI

In-room safe, desk, free cribs/infant beds, free WiFi

2 QUEEN BEDS OCEANFRONT WITH LANAI

  • Sleeps 4

2 Queen Beds Oceanfront End Unit With Lanai

  • Sleeps 4

Oversized Two King Kamehameha Two Bedroom Suite

  • Sleeps 4

View all photos for Accessible Queen Room with Roll In Shower Ocean Front

In-room safe, desk, free cribs/infant beds, free WiFi

Accessible Queen Room with Roll In Shower Ocean Front

  • Sleeps 1

About the area

Hilo

On the beach.With a stay at this Keaukaha resort, you'll be within half a mile (1 km) of Coconut Island Park and 2 miles (3 km) of Port of Hilo. Hilo Farmers Market and Mokupapapa Discovery Center are also within 3 miles (5 km).
View more Resorts in HiloOpens in a new window

What's nearby

  • Naniloa Country Club - 2 min walk - 0.2 km
  • Coconut Island Park - 9 min walk - 0.8 km
  • Liliuokalani Park and Gardens - 9 min walk - 0.8 km
  • Bayfront Park - 19 min walk - 1.6 km
  • Port of Hilo - 3 min drive - 2.7 km

Getting around

  • Kona Intl. Airport (KOA) - 93 min drive

Restaurants

  • ‪Ken's House of Pancakes - ‬10 min walk
  • ‪Ocean Front Kitchen - ‬17 min walk
  • ‪Verna's Drive In - ‬9 min walk
  • ‪Big Island Coffee Roasters - ‬9 min walk
  • ‪Ka Lihikai - ‬4 min walk

About this property

Grand Naniloa Hotel Hilo - a Doubletree by Hilton

Beachfront resort near Port of Hilo
Grand Naniloa Hotel Hilo - a Doubletree by Hilton offers its guests a golf course, an outdoor pool, and a 24-hour fitness center. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center and a meeting room. Event space at this resort measures 11001 square feet (1022 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Grand Naniloa Hotel Hilo - a Doubletree by Hilton. For a fee, parking is available.

Smoking is allowed in designated areas at this Hilo resort.

  • 1 building
  • 379 guestrooms or units
  • 4 levels
  • 2 bars or lounges
  • 11001 sq ft of conference space
  • 1022 sq m of conference space
  • Built in 1960
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Dining venue
Grand Naniloa Hotel Hilo - a Doubletree by Hilton offers 379 accommodations with laptop-compatible safes and safes. 48-inch LCD televisions come with cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered weekly and microwaves can be requested. Housekeeping is provided on a limited basis.

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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Valet parking on site (USD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • 9-hole golf course
  • Bicycle rentals
  • Boat tours
  • Fishing
  • Golf
  • Golf carts
  • Golf driving range
  • Helicopter/airplane tours
  • Kayaking
  • Outdoor pool
  • Pro golf shop
  • Rowing/canoeing
  • Sailing
  • Snorkeling
  • Surfing/bodyboarding
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 48-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 46.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 25 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - W 50540186.01
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. The tax ID number is W 50540186.01. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. This property uses solar energy, plus a grey water recycling system.
    Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilo Naniloa
Grand Naniloa Hotel Hilo
Hotel Naniloa
Hotel Naniloa Hilo
Naniloa
Naniloa Hilo
Naniloa Hilo Hotel
Naniloa Hotel
Naniloa Hotel Hilo
Hawaii Naniloa Hotel Hilo
Hi Naniloa Hotel Hilo
Hilo Naniloa Hotel Hawaii
Naniloa Volcanoes Hilo
Naniloa Volcanoes Hotel Hilo
Grand Naniloa Hilo
Grand Naniloa
Grand Naniloa Hotel Hilo Doubletree Hilton
Grand Naniloa Hotel Doubletree Hilton
Grand Naniloa Hilo Doubletree Hilton
Grand Naniloa Doubletree Hilton
Grand Naniloa Hotel Hilo - a DoubleTree By Hilton Hawaii
Hilo Naniloa Hotel
Grand Naniloa Hotel Hilo a Doubletree by Hilton
Grand Naniloa Hotel
Grand Naniloa Hotel Hilo a Doubletree by Hilton
Grand Naniloa Hotel Hilo - a Doubletree by Hilton Hilo
Grand Naniloa Hotel Hilo - a Doubletree by Hilton Resort
Grand Naniloa Hotel Hilo - a Doubletree by Hilton Resort Hilo

Grand Naniloa Hotel Hilo - a Doubletree by Hilton Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 634 out of 1305 reviews
Rating 8 - Good. 328 out of 1305 reviews
Rating 6 - Okay. 181 out of 1305 reviews
Rating 4 - Poor. 86 out of 1305 reviews
Rating 2 - Terrible. 76 out of 1305 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Elizabeth

Yes. Pleasant stay
Stayed 3 nights in Dec 2025

8/10 Good

Branden, Temecula

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very nice staff and the rooms were very clean.
Stayed 5 nights in Oct 2025

10/10 Excellent

Marguerite

Liked: Cleanliness, staff & service, amenities
Terrific room with a lanai and view of the Hilo Bay. Always an enjoyable experience at the Grand Naniloa Hotel Hilo!
Stayed 3 nights in Oct 2025

10/10 Excellent

Elissa

Stayed 3 nights in Oct 2025

8/10 Good

Lizette

Liked: Cleanliness
Stayed 3 nights in Oct 2025

10/10 Excellent

Victor Hugo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place, beautiful beach, delicious food, peaceful atmosphere, the best place to stay in Hilo
Stayed 3 nights in Oct 2025

6/10 Okay

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities
The area is not good. They charge $25 a day to park on property and you HAVE to valet. Doesn't make any sense, it becomes expensive and very slow at times. Huge line up every morning of people trying to get their car.
Stayed 3 nights in Oct 2025

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service
This was a nice property, needs to be updated but still nice.
Stayed 4 nights in Oct 2025

10/10 Excellent

Lori, Lees Summit

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location in beautiful Hilo, easy walk to beach, downtown and gardens. Lovely lobby and grounds in general.
Side view from balcony
Sunrise from balcony
Stayed 3 nights in Oct 2025

8/10 Good

DARREN

Stayed 1 night in Oct 2025

8/10 Good

DARREN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked: FREE Cookies, GREAT Ocean View. Disliked: Limited elevators (One was out of order thru-out our stay making wait times LONG).
Stayed 3 nights in Oct 2025

6/10 Okay

Moses

Business traveller
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
The hotel needs a better way of managing drunks at the Lobby bar. On Friday night at around 8:00 PM the lobby bar was okay. However, on Saturday night, at around 10:30 PM it seemed out of control with four Police vehicles within the hotel grounds and another six police vehicles at the entrance on Banyan Drive with pockets of people in groups at the entrance talking to police and on the hotel grounds. They appeared to be looking for someone. I noticed a man by the valet desk inebriated and staggering while walking under the covered drive area looking for someone that he wanted to fight with. His female partner was trying to stop him. no security or workers were present. Likely because of the shortage of employees. Many businesses on this island have the same issue with getting people to apply for entry level work, which cascades into shortages of manpower. The white paint on the exterior and interior of the Hotel and room walls seem like a hospital facility and an attempt to mask damages on the walls or the age of the hotel but does not do a good job at it. The age of the hotel is not an issue if they had a designer come in and pick a paint scheme and a design theme instead of just a few canvas photographs on the walls. Overall, the hotel was an okay place to stay and comfortable. The Workers were very professional and nice; they are what makes the hotel great. But the building needs a makeover. It does not reflect the quality of a Hilton Double Tree.
Stayed 2 nights in Oct 2025

4/10 Poor

Patricia A

Disliked: Property conditions & facilities
Property in need of a major overhaul as it is showing its age. Bathtub to high to get into, sink not stylish, needs paint, elevators old and noisy, asked for our room to be cleaned but didn’t happen, wanted coffee from our coffee machine but no cups to be found, found coffee downstairs but only lukewarm. All in all, not a good stay.
Stayed 2 nights in Oct 2025

10/10 Excellent

Stacy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

2/10 Terrible

Cong

Stayed 2 nights in Oct 2025

8/10 Good

Carie

Business traveller
Liked: Cleanliness, staff & service, amenities
Nice hotel and amazing staff, pretty weathered property and the ocean front wasn’t as close to the ocean as expected especially for the price. Very comfortable beds and overall decent stay just not really sure it’s worth the price.
Stayed 1 night in Sep 2025

6/10 Okay

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
No self parking, $25 a day for valet.
Stayed 3 nights in Oct 2025

10/10 Excellent

Tarsy

Stayed 1 night in Oct 2025

4/10 Poor

Anna

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Room was NOT cleaned trash bins not emptied; beds not made and towels on floor
Stayed 1 night in Oct 2025

10/10 Excellent

Lionel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

2/10 Terrible

Ashley

Stayed 1 night in Oct 2025

10/10 Excellent

mandar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. Had a great time. Really nice property in every way. Close to the airport.
Stayed 1 night in Oct 2025

4/10 Poor

Raymond

Stayed 2 nights in Oct 2025

10/10 Excellent

BEVERLY

Travelled with family
Liked: Staff & service
It’s friendly hotel
Stayed 1 night in Oct 2025

4/10 Poor

Ling

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Booked king bed room but got queen bed.
Stayed 1 night in Oct 2025