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Dolphin Bay Hotel

2.5 star property
Hilo guestrooms with kitchens

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Photo gallery for Dolphin Bay Hotel

Stroll along the garden pathway to a serene seating area surrounded by lush greenery.
Relax in a spacious room with a large bed, nightstands, and a desk, offering a view of lush greenery.
Enjoy cooking in this kitchen with a stainless steel sink, black stove, and wooden cabinets.
Enjoy cooking and dining in this cozy kitchen with a stove, sink, and refrigerator, perfect for meal preparation and casual meals.
Enjoy outdoor dining or relaxation on the balcony with comfortable seating and tables.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Housekeeping
  • Laundry
  • Free WiFi

Explore the area

View in a map
333 Iliahi Street, Hilo, HI, 96720
  • Hilo Farmers Market
    ‪10 min walk‬
  • Coconut Island Park
    ‪4 min drive‬
  • Port of Hilo
    ‪6 min drive‬
  • Hilo, HI (ITO-Hilo Intl.)
    ‪8 min drive‬

Room options

View all photos for Basic Studio, 1 Queen Bed, Kitchen

Cozy retreat with a floral-patterned bedspread, bedside tables, and a wooden nightstand.

Basic Studio, 1 Queen Bed, Kitchen

9.4 out of 10
Exceptional
(19 reviews)
  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Studio, 1 Queen Bed, Kitchen

Relax in a spacious room with a large bed, nightstands, and a desk, offering a view of lush greenery.

Superior Studio, 1 Queen Bed, Kitchen

9.2 out of 10
Wonderful
(11 reviews)
  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Apartment, 1 Bedroom, Kitchen

Two single beds with matching bedspreads, a nightstand, and a table with lamps.

Family Apartment, 1 Bedroom, Kitchen

9.4 out of 10
Exceptional
(34 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

About the area

Hilo

In Hilo .Within a 10-minute walk of the hotel, you'll find Hamakua Heritage Corridor and Kalakaua Park. Mokupapapa Discovery Center and East Hawaii Cultural Center are also within half a mile (1 km).

What's nearby

  • Hilo Farmers Market - 10 min walk - 0.9 km
  • Coconut Island Park - 4 min drive - 3.1 km
  • University of Hawaii at Hilo - 4 min drive - 3.5 km
  • Rainbow Falls - 5 min drive - 3.1 km
  • Port of Hilo - 6 min drive - 5.0 km

Getting around

  • Hilo Intl. Airport (ITO) - 12 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Kozmic Cones - ‬10 min walk
  • ‪Cafe Pesto Hilo Bay - ‬12 min walk
  • ‪Puka Puka Kitchen - ‬11 min walk
  • ‪Pineapples Island Fresh Cuisine - ‬12 min walk

About this property

Dolphin Bay Hotel

Hilo guestrooms with kitchens
Dolphin Bay Hotel offers its guests barbecue grills, tour/ticket assistance, and a garden. WiFi is free in public spaces. Dolphin Bay Hotel also features a picnic area, concierge services, and laundry facilities. Self parking is free.

This Hilo hotel is smoke free.

  • 18 guestrooms or units
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site
Dolphin Bay Hotel offers 18 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Languages

English

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Property amenities

Family friendly

  • Crib (surcharge)
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Towels provided

Food and drink

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Access via exterior corridors
  • Ceiling fan
  • Desk
  • Dryer
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7 AM - 7:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cribs (infant beds) are available for USD 20.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 20.0 per night
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - TA 095-227-9040-01
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is TA 095-227-9040-01. This property accepts Visa, Mastercard, Discover, and JCB International. Cash is not accepted. 

Property is also known as

Dolphin Bay Hotel Hilo
Dolphin Bay Hilo
Dolphin Bay Hotel
Dolphin Bay Hotel Hilo
Dolphin Bay Hotel Hotel
Dolphin Bay Hotel Hotel Hilo

Dolphin Bay Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 432 out of 657 reviews
Rating 8 - Good. 174 out of 657 reviews
Rating 6 - Okay. 26 out of 657 reviews
Rating 4 - Poor. 12 out of 657 reviews
Rating 2 - Terrible. 13 out of 657 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Staff & service, property conditions & facilities
Nice clean room
Stayed 4 nights in May 2025

10/10 Excellent

Juli

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This little hotel was tucked away in an older, residential neighborhood. At first glance, we were wondering what we got ourselves into. The owner was so very friendly and had our rooms all open with ocean air flowing through. He made a list of his favorite restaurants for us and made us feel as though we were visiting a long lost cousin. The hotel is definitely dated but it was so clean and in great shape. We went to dinner at a Jackie Rays Ohana grill. It was delicious. It was Friday so they had a farmers market across the street with a unique band that played oldies music. I loved the music. When we returned to the hotel, it sounded like tons of birds in the trees and I thought we would never get to sleep. When my husband opened our door, there was a frog standing on our threshold and he hopped right into the house until my husband grabbed it and put it outside. Later the owner told me that the noise we heard was the frogs that had been been brought to the island many years ago. I soon got used to the sound and it was soothing. We slept well in the comfortable bed and nice pillows. Next morning they had fresh banana bread, coffee and fresh papaya for us. I would definitely stay again. I’m
Stayed 1 night in May 2025

10/10 Excellent

Yeole

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exactly what I needed and as described; in Hilo town, off the beaten path, in a quiet neighborhood, cozy, with added personal touches. I loved everything about the hotel. It was also a Blessing that I was able to book it at the last minute. It had a wonderfully quaint, 60s’ nostalgia feel to it. From the ceiling fans, to the furnishings. Love everything about the hotel. From the freshly picked papayas, to the homemade banana bread, freshly brewed coffee, to the beautiful sound of birds chirping when I awoke everything morning. To the beautiful surrounding foliage and garden. Kelli and the hotel, I felt,was full of Love and Aloha. If the above is what you seek I highly recommend the hotel. Would love to stay there again. Mahalo Kelli and the Dolphin Bay family. I definitely felt as if I was at home with Ohana.
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location to Hilo, walkable. No AC which didn’t bother us because it wasn’t hot. Mattress was not good for my chronic back problem. Shower was great. Plenty of off street parking.
Stayed 1 night in Apr 2025

10/10 Excellent

pamela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great little hotel

Older hotel tucked away in a neighborhood, but we had a very comfortable stay. We hit Walmart for some groceries since the rooms have full kitchens, and we loved the banana bread and papaya in the lobby for breakfast. The office cat was a bonus too. They also have books and games to borrow. Convenient to downtown, UH-Hilo, and not far from the beaches.
Stayed 3 nights in Apr 2025

10/10 Excellent

Muru

Liked: Staff & service, property conditions & facilities
The staff AMAZING! Great location for Merrie Monarch and free parking on the street. Will return.
Stayed 3 nights in Apr 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service

Okay stay

Staff was friendly. Room layout could have been better and kitchen was pretty small for hosting 5 or 6 people. Needs some upgrades. One complaint was bed linens. They did not smell clean as if they had not been changed from previous guests.
Stayed 2 nights in Apr 2025

10/10 Excellent

Sunny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place itself was great. Incredibly relaxing! Breakfast in the porch was so nice! Stay went totally smooth. I wouldn't consider it walkable due to lack of sidewalks. But for those people who are looking to relax and sightsee, I actually think the location is better than in the heart of downtown. It's both close to everything and also "out of the way".
Stayed 3 nights in Mar 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Dolphin Bay Hotel is a sweet, laid-back, vintage hotel. It has loads of character and beautiful gardens. I love staying at the Dolphin Bay Hotel because it is unique and well-maintained and always clean. The hosts are very friendly and accommodating, and they offer fresh coffee, homemade banana bread and sweet, ripe papayas in the morning.
Stayed 1 night in Apr 2025

10/10 Excellent

Len

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Yoshinari

Liked: Cleanliness, staff & service, property conditions & facilities
I like there
Stayed 2 nights in Mar 2025

10/10 Excellent

Brittney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is super cute and retro but clean, with a great surrounding garden. Staff was amazing!

10/10 Excellent

Moises, Apollo Beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay and restful night. Thank you.
Stayed 1 night in Mar 2025

10/10 Excellent

Abhilash

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property just outside the Hilo downtown. Lots of walkable restaurants, bars and shops, and very friendly staff willing to help you out with just about anything you need during your stay.
Stayed 2 nights in Mar 2025

8/10 Good

Kate

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neighborhood is a little questionable. Some possible homelessness. Staff are kind and attentive. The building has maintained a sense of culture. Coffee banana bread and a whole papaya for breakfast was appreciated. Appliances are old but functional. Noise carries but it's ok because it's part of the experience.
Stayed 1 night in Mar 2025

8/10 Good

Lisa, Gorham

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff are welcoming and helpful. We arrived at 8 pm and I was struggling with the key lockbox on our room since we were arriving after hours. Thankfully, a staff woman was still present at the front desk and helped us get into our room. She was so nice it was a relief after 13 hours of traveling from Boston. Beautiful grounds and garden. Rooms are clean and near but old school - 70’s vibe, quaint. The coqui frogs at night can be loud but we have peepers in Maine in the spring and summer so we’re used to the noise. Felt like home in the summer. The only downside is the lack of soundproofing between rooms. You can hear the person in the next room coughing so just be aware they can hear you too. Neighborhood is mixed - some rough looking places but just use street smarts due to Hilo’s prevalent homeless population. Overall would recommend mainly due to the welcoming staff and motel cats. :)
Stayed 3 nights in Mar 2025

8/10 Good

Erin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice.
Stayed 2 nights in Dec 2024

8/10 Good

Hector C

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Free morning coffee, papaya and banana bread🙂
Stayed 2 nights in Feb 2025

10/10 Excellent

Kurt

Stayed 1 night in Mar 2025

10/10 Excellent

gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice people.
Stayed 3 nights in Feb 2025

10/10 Excellent

Paul

Stayed 1 night in Jan 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, old school. Steer away if you need AC.
Stayed 1 night in Feb 2025

10/10 Excellent

Aaron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Ronald

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were spacious with bedroom, kitchenette, living room, bath, and balcony. Weather was great, 75 to 83. Enjoyed the whole stay experience!
Stayed 3 nights in Feb 2025

10/10 Excellent

Jacob

Stayed 1 night in Feb 2025