Holiday Inn Express & Suites Raleigh Airport - Brier Creek by IHG offers its guests an indoor pool and a 24-hour fitness center. WiFi is free in public spaces. Business amenities include a business center and 3 meeting rooms. Free breakfast is served daily. Event space at this hotel measures 2200 square feet (204 square meters) and includes conference space. A roundtrip airport shuttle is free during limited hours. A terrace, a vending machine, and express check-out are also featured at the business-friendly Holiday Inn Express & Suites Raleigh Airport - Brier Creek by IHG. Free self parking is available.
The gentleman at the front desk was really nice, and signed me up for the rewards program. The bed was very comfortable, and the room seemed really clean. There was construction going on right next to the building, but I didn't hear it at check in or when I left the next day, but while it wasn't an issue for me, probably good for people to know there is active construction going on right outside the window. I really liked the area though and the room, so would highly recommend.
I was located in room 330 on Saturday, July 26. My room was never serviced. We had no towels and per the hotel. They ran out of Cleaning. None of the sockets were working to charge any of my devices except the socket in the bathroom. I paid a lot of money for a three night stay and I had to charge my devices in my car. I couldnât make coffee in the morning. The things you offered is one of the reasons why I stay the free breakfast, which was good there was no coffee in the room in the morning to make because the socket wasnât working. The refrigerator wasnât working.
Very poor service. No room service over our three day stay, even after we talked with the front desk and promised to do it. Daily room service is on the hotel reservation.
Evening staff was terrible morning staff Alexis/angela was wonderful told her our concerns from the evening check and she went above and beyond to fix it and make this better/right