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"Very spacious rooms, internet speed for the tv was intermittent and slow to load " More

By a verified traveller on Sat 01 Feb 2020

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Hotel Description

3.5-star hotel near Riverside Convention Center, connected to the convention center

In shopping district

A stay at this Downtown Riverside hotel places you steps from Riverside Convention Center and within a 5-minute walk of Fox Performing Arts Center. Fox Entertainment Plaza and Riverside Metropolitan Museum are also within half a mile (1 km).

Business services

This hotel features an outdoor pool, a spa tub, and a restaurant. Traveling on business? Take advantage of the business center and free WiFi in public areas. You'll appreciate the fitness center, bar/lounge, and concierge services.

Comfy beds, WiFi

In addition to Smart TVs with cable channels, the 292 guestrooms offer WiFi and pillowtop beds. Netflix, room service, and coffee/tea makers are also available.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
C$202* Per night/room 12 Jun. - 13 Jun.

Junior Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 1 Bedroom

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Marriott Riverside at the Convention Center ratings based on 11 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Marriott Riverside at the Convention Center

Everyone (5) Family (1)
5 out of 5
Very spacious rooms, internet speed for the tv was intermittent and slow to load

Posted by on 1 Feb. 2020

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Comment from Hotel Management

1 Feb. 2020 by George Moraila-Front Office Manager

Dear Anonymous, We thank you for the 5 of 5 review. We're delighted that you enjoyed your stay minus the minor issues with the internet. Rest assure that your comments will be forwarded to our engineering team to investigate. Once again, thank you for your feedback. We look forward in welcoming you back when your travels bring you back to Riverside. Warm Regards, George Moraila Front Office Manager Marriott Riverside

4 out of 5
Liked upgraded room. Acoustics are terrible. Woke up to a crying baby and a toddler throwing things and a man hacking up a lung. 12 pm check is great. But I wasn’t able to sleep in.

Posted by on 21 Sep. 2019

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Comment from Hotel Management

23 Oct. 2019 by George Moraila-Front Office Manager

Dear Marie, Thank you for your feedback. While we're delighted that you enjoyed the upgraded, we're disappointed to hear that you couldn't get a good nights rest. Rest assure that your comments have been forwarded to our executive team to review. Thank you for your feedback and we look forward in welcoming you back when your travels brings you back to Riverside. Sincerely, George Moraila Front Office Manager Marriott Riverside

5 out of 5
The hotel is neat and clean. Staff are friendly and accomodating.

Posted by on 24 Jun. 2019

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Comment from Hotel Management

28 Jun. 2019 by George Moraila-Front Office Manager

Dear Anonymous, We thank you for your 5 of 5 rating. We're delighted to hear that you found our hotel and staff to your liking. Our staff works hard to make memorable impressions on all of our guest like yourself. Thank you for your feedback and we look forward in welcoming you back when your travels bring you back to Riverside. All the best, George Moraila Front Office Manager Marriott Riverside

4 out of 5

Posted by on 25 May 2019

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Comment from Hotel Management

28 May 2019 by George Moraila-Front Office Manager

Dear Anonymous, Thank you for your 4 of 5 rating. We're delighted that you enjoyed our stay. Thank you for staying at the Marriott Riverside and we look forward in welcoming you back when your travels bring you back to Riverside. Sincerely, George Moraila Front Office Manager Marriott Riverside

4 out of 5

good location and friendly staff

Pros: The friendly staff
Cons: Fresh coat of paint
At the entry it is obvious that this hotel has been around for more than a few decades. Chipped paint and rough around the edges. But the staff was so courteous that it made all the difference in the world. The room was clean and comfortable. I have to say that I hate to be charged a fee for parking in an unsecured parking facility as a guest and then be asked to pay for wifi as an additional feature. At some point these inexpensive items should be included with the room fee and not added on to an additional 30% of the cost of the room.

Posted by on 18 Jan. 2016

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5 out of 5

Beside the convention center

Staff was great and facilities were well maintain. Hotel also had a nice wine list.

Posted by , from Charleston, SC on 20 Oct. 2015

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4 out of 5

Good value and friendly staff

It's a nice hotel--quite comfortable. The staff is very friendly and helpful.

Posted by , from San Francisco, CA, USA on 15 Mar. 2012

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1 out of 5

Will never stay here again

Cons: No free Internet, Noisy
We were kept awake for hours by a drunken brawl outside of our room. Despite three calls to the front desk where they promised security would be sent up immediately, security never appeared. There was yelling, scuffling, a guy assaulting a woman, people pounding on our door, and finally one guy sitting outside our door in his underwear, chanting. The front desk gave us free parking and free coffee, but said they couldn't compensate us for the room because it was a pre-paid room. It's probably not a bad property if nothing goes wrong, but in a hotel that size, the security should be able to handle a problem like that, the front desk people should not lie and say that security will be there (when they won't), and the supervisors should be better trained to deal with irate (and sleep deprived guests). Will never stay here again.

Posted by , from San Diego, CA, USA on 21 Nov. 2011

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3 out of 5

Nickel and Dime

The room was okay - nothing special - except that the pillows were so thick I couldn't sleep on them. Not just the oversided decorator pillows, all of them.What was most annoying was that we were paying a premium rate for the hotel room and then got nickeled and dimed for every little thing. Internet $10 a night. Parking $7-9. Even the cheap hotels have free Internet now!

Posted by on 28 Feb. 2007

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2 out of 5

Hotel Review

This hotel needs to be updated and the satff was very unresponsive. The staff at the starbucks coffee shop were very friendly and the highlight of the stay very noisy hotel from trains and other guets

Posted by on 22 Dec. 2006

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About the Marriott Riverside at the Convention Center

Location 3400 Market Street, Riverside, CA 92501

Renovations + Closures

This property is closed from 20 March 2020 to 31 May 2020 (dates subject to change).

Property Features

Marriott Riverside at the Convention Center offers its guests an outdoor pool, a spa tub, and a fitness center. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Event space at this hotel measures 14000 square feet (1301 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Marriott Riverside at the Convention Center. Parking is available for a fee. This 3.5-star Riverside hotel is smoke free.

  • 1 building
  • 292 guestrooms or units
  • 12 levels
  • 14000 sq ft of conference space
  • 1301 sq m of conference space
  • Built in 1986
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Snack bar/deli

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Ontario, CA (ONT-Los Angeles - Ontario Intl.) (29.7 km / 18.5 mi)
  • Train station: Riverside-Downtown Station (2.2 km / 1.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Marriott Riverside at the Convention Center offers 292 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 37-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Riverside hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Smart television
  • Cable channels
  • Premium channels
  • Netflix
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs available
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily.

C3 Restaurant and Bar - Overlooking the pool, this restaurant specializes in Californian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Late night fare is available from room service (during limited hours).

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Debit cards not accepted
  • UnionPay
  • Staffed front desk
  • No rollaway/extra beds available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10.95 and USD 18.95 per person (approximately)
  • Fee for in-room wireless Internet: USD 15.95 per day (rates may vary)
  • Self parking fee: USD 19 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Marriott Convention Hotel Riverside Center
  • Marriott Riverside Convention Center
  • Marriott Riverside Convention Center Hotel
  • Riverside Marriott Hotel Riverside
  • Marriott Riverside
  • Marriott Convention Center
  • Marriott Riverside at the Convention Center Hotel
  • Marriott Riverside at the Convention Center Riverside
  • Marriott Riverside at the Convention Center Hotel Riverside

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.