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4.3 out of 5

"The only issue was that there wasn’t a jacuzzi on the property. " More

By a verified traveller on Sat 15 Feb 2020

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Hotel Description

3-star hotel near University of California-Riverside

Heart of Riverside

A stay at this Downtown Riverside hotel places you steps from Riverside Convention Center and within a 5-minute walk of Fox Performing Arts Center. Fox Entertainment Plaza and Riverside Metropolitan Museum are also within half a mile (1 km).

Free breakfast

This hotel features an outdoor pool and a 24-hour fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Relax with a drink at the bar/lounge and enjoy the free on-the-go breakfast each morning.

Free Internet, comfy beds

The 125 individually decorated guestrooms offer free WiFi and free wired Internet, as well as comfy beds. Other amenities include sofa beds, refrigerators, and flat-screen TVs with satellite channels.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
C$134* Per night/room 1 Jan. - 2 Jan.

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 5 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Room, 1 King Bed, View (View)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed (High Floor)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed (Large)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hyatt Place Riverside Downtown ratings based on 15 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Place Riverside Downtown

Everyone (13) Couples (1)
4 out of 5
The only issue was that there wasn’t a jacuzzi on the property.

Posted by on 15 Feb. 2020

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Comment from Hotel Management

19 Mar. 2020 by Frank Young - FOM

Thank you for taking the time to review our hotel. We’re happy that you enjoyed your stay.

4 out of 5
The staff was very nice and helpful. The room was nicely furnished and extremely clean. The dining room is only open for the breakfast buffet, from 6:30-9:30. There is a small assortment of pre-made sandwiches at the reception counter. They advertise food in the bar; the bar is a small area at the end of the reception counter, with a very limited menu. There is no room service. I am a light sleeper and I could hear the train all night.

Posted by on 12 Dec. 2019

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Comment from Hotel Management

12 Jan. 2020 by Frank Young - FOM

Thank you for taking the time to review our hotel Sammi. My apologies regarding the train traffic. Nonetless, we’re happy that you enjoyed your stay and can’t wait to have you back at Hyatt Place Downtown/Riverside.

5 out of 5
Very nice property, nice staff, great complimentary breakfast.

Posted by on 18 Nov. 2019

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Comment from Hotel Management

18 Nov. 2019 by Frank Young - FOM

Thank you for the perfect. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon.

5 out of 5

Posted by on 13 Aug. 2019

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Comment from Hotel Management

15 Aug. 2019 by Frank Young - FOM

Thanks for the awesome review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

3 out of 5

Posted by on 17 Jul. 2019

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Comment from Hotel Management

26 Jul. 2019 by Frank Young - FOM

Thank you for taking the time to review our hotel. Please reach out to us if you'd like to discuss your stay.

4 out of 5

Posted by on 15 Jul. 2019

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Comment from Hotel Management

26 Jul. 2019 by Frank Young - MOD

Thank you for taking the time to review our hotel. We’re happy that you enjoyed your stay and can’t wait to have you back at Hyatt Place Downtown/Riverside.

5 out of 5
I liked the staff and services. I did not like the lack of Yoplait yogurt at the breakfast bar.

Posted by on 3 Jun. 2019

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Comment from Hotel Management

5 Jun. 2019 by Frank Young - FOM

Thank you for your kind words. We’re happy that our staff took good care of you. I'll relay your feedback about the yogurt to our kitchen staff. It's a pretty good idea.

4 out of 5
Nice place, good breakfast offering. Bed was un comfortable & shower was corroded & sprayed every which way, except where you want it.

Posted by on 5 Feb. 2019

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Comment from Hotel Management

18 Feb. 2019 by Frank Young - FOM

My apologies for the issue with the shower head. We are currently working to remove calcium deposits from our shower system to improve the water flow. When next you're with us, please let me know ahead of time and I'll set a room aside for you and inspect the shower head prior to your registration.

4 out of 5
Pros: Clean, quiet and a nice breakfast.
Cons: The lighting in the bathroom is terrible. It might help if you installed a magnifying mirror to help in applying makeup. You are short on amenities
Location: Good location but other than a couple of restaurants didn't have a chance to do thingns nearby.
It was a well located, clean and quiet hotel in downtown Riverside. The staff was very accommodating and the breakfast buffets were very good. It would be nice if you had a Courtesy Van to the Ontario Airport. Also, could do with a few more amenities in the bathroom like a shower cap.

Posted by on 24 May 2018

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2 out of 5

Poo Customer Service

The customer service for this hotel chain as well as the staff here at the hotel were completely rude and made it seem if I was bothering them. I had a huge issue with parking and they refused to help me.

Posted by on 13 May 2018

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About the Hyatt Place Riverside Downtown

Location 3500 Market St, Riverside, CA 92501

Property Features

Hyatt Place Riverside Downtown offers its guests an outdoor pool and a 24-hour fitness center. There's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 1775 square feet (165 square meters) and includes a conference center. The business-friendly Hyatt Place Riverside Downtown also features concierge services, complimentary newspapers in the lobby, and laundry facilities. Parking is available for a fee. This 3-star Riverside hotel is smoke free.

  • 1 building
  • 125 guestrooms or units
  • 5 levels
  • 1775 sq ft of conference space
  • 165 sq m of conference space
  • Built in 2012
  • To-go breakfast (free)
  • Bar or lounge
  • Coffee shop
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Sofa bed
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Los Angeles - Ontario Intl. Airport (ONT) (29.5 km / 18.4 mi)
  • Train station: Riverside-Downtown Station (2 km / 1.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hyatt Place Riverside Downtown offers 125 air-conditioned accommodations with safes and complimentary newspapers. These individually decorated and furnished accommodations include queen sofa beds. Pillowtop beds feature Egyptian cotton sheets. 42-inch flat-screen televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • Pull-out sofa bed
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

Guests are served free on-the-go breakfast daily from 6:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 2:00 AM

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 75 per accommodation, per week (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 50 lbs)
  • Pets cannot be left unattended

Policies

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Commonly-touched surfaces are cleaned with disinfectant between stays, and bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast and lunch.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of GBAC STAR (Hyatt) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Noise-free rooms not guaranteed
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Pets cannot be left unattended
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Masks are compulsory at the property

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 16.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per week (maximum USD 175 per stay) plus USD 100 one-time cleaning fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Place Hotel Riverside Downtown
  • Hyatt Place Riverside Downtown
  • Hyatt Riverside Downtown
  • Hyatt Place Riverside Downtown Hotel
  • Hyatt Riverside Riverside
  • Hyatt Place Riverside Downtown Hotel
  • Hyatt Place Riverside Downtown Riverside
  • Hyatt Place Riverside Downtown Hotel Riverside

You should know

  • Pool access available from 11:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.