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4.4 out of 5

"Furniture in room was very dirty and smells " More

By a verified traveller on Thu 03 Aug 2023

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Hotel Description

Hotel near Midway Village & Museum Center in Rockford

In Rockford

Within 3 miles (5 km) of this Rockford hotel, you'll find Midway Village & Museum Center and CherryVale Mall. Hurricane Harbor Rockford and OSF Saint Anthony Medical Center are also within 3 miles (5 km).

Free shuttle, parking

This hotel features an indoor pool and a 24-hour gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Unwind with a drink at the bar/lounge and enjoy perks like free self parking and a free area shuttle.

Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
CA $128* Per night/room 2 May - 3 May

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 5 Max

Suite, 1 Bedroom

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Courtyard by Marriott Rockford ratings based on 16 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Courtyard by Marriott Rockford

Everyone (9) Family (5)
1 out of 5
Had reservations… get there late in the evening. They had no rooms… oversold by 15 rooms with no other hotels available in the city. All they said was sorry, your problem!!! Very unprofessional!!!

Posted by , from Denver on 23 Oct. 2023

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Comment from Hotel Management

28 Oct. 2023 by Customer Service

Thank you for reaching out. We advise that reach out to Expedia directly in order to rectify this issue. We hope to welcome you back in the future for a lovely stay.

4 out of 5
Furniture in room was very dirty and smells

Posted by on 3 Aug. 2023

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Comment from Hotel Management

4 Aug. 2023 by Customer Service

Hello Kurt,Thank you for taking the time to leave a review. We're glad you chose to stay with us at Courtyard Rockford. We've noted your feedback regarding the cleanliness and the odor of the room furniture. Your experience will help us improve in these areas for future guests. We hope to welcome you back soon.

5 out of 5
Nice hand clean

Posted by , from Springfield on 8 May 2023

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Comment from Hotel Management

9 May 2023 by Customer Service

Thanks for the wonderful review, Robert!We're thrilled you had such a fantastic stay at Courtyard Rockford! It's excellent your room was refreshed properly and that you appreciated our comfortable and clean facilities. We strive for excellence and your praise lets us know we're doing our job!We look forward to seeing you again soon for another fantastic experience. Thank you again for sharing your feedback!

5 out of 5

Posted by on 3 Dec. 2022

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5 out of 5
It luxurious and very comfortable, the menu was pricey and no free coffee in lobby for when your trying let people sleep in.

Posted by on 31 Oct. 2022

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Comment from Hotel Management

1 Nov. 2022 by Customer Service

Thank you for taking the time to share your review with us, Marc.We're glad to hear you had such a great experience with us and that you appreciated our comfortable and luxurious property. We care about the satisfaction of our guests so we appreciate you letting us know what we can do to make your stay perfect. We'll make sure to communicate your feedback regarding the value of our accommodations and amenities to our management team.We're looking forward to sharing an even more pleasant experience with you soon.

3 out of 5
The pictures were falling out of the frames in the room. Furniture was old and damaged. Carpet seemed really dirty. Lobby was very nice.

Posted by , from North Branch on 25 Jul. 2022

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Comment from Hotel Management

26 Jul. 2022 by Customer Service

Thank you for taking the time to share your feedback, ALISSA. We were disappointed to learn that the condition of our hotel did not meet your expectations. Please be assured that this is not the standard that we aspire to and we will share your concerns with the appropriate members of our team moving forward. We hope you allow us the chance to share a more positive experience with you soon.

4 out of 5

Posted by on 28 Feb. 2022

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5 out of 5
The inside is much nicer than the outside.

Posted by on 8 Jul. 2021

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Comment from Hotel Management

8 Jul. 2021 by Maggie

Thank you for your feedback! We hope to see you again, soon.

5 out of 5
The check in area was very nice. The Courtyard needs a lot of work !

Posted by on 2 Jul. 2021

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Comment from Hotel Management

5 Jul. 2021 by Maggie

Thank you for your honest feedback. We are working hard with our partners to address the Courtyard and we hope to serve you again soon!

5 out of 5

Posted by on 7 May 2021

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Comment from Hotel Management

20 May 2021 by Maggie

Thank you for taking the time to leave your valued feedback. We appreciate you staying with us and hope to have the opportunity to serve you again, soon!

About the Courtyard by Marriott Rockford

Location 7676 E State St, Rockford, IL 61108

Property Features

Courtyard by Marriott Rockford offers its guests an indoor pool and a 24-hour fitness center. Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A business center and meeting rooms are available. Event space at this hotel measures 1275 square feet (118 square meters) and includes conference space. The business-friendly Courtyard by Marriott Rockford also features a garden, complimentary newspapers in the lobby, and a fireplace in the lobby. A free area shuttle within 3 miles is available. Free self parking is available. This Rockford hotel is smoke free.

  • 147 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 1275 sq ft of conference space
  • 118 sq m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free area shuttle within 3 miles
  • Parking: Free self parking

Room Amenities

Courtyard by Marriott Rockford offers 147 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature premium bedding. 40-inch flat-screen televisions come with premium cable channels and Netflix. Bathrooms include shower/tub combinations and complimentary toiletries. This Rockford hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided once per stay.

  • Sitting area
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Netflix
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (once per stay)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy to-go breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 11:00 AM.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5:30 AM

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Car not required
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • gap period enforced between guest stays 72 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 5–15 for adults, and USD 5–15 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Courtyard Marriott Rockford
  • Courtyard Rockford Marriott
  • Marriott Rockford
  • Rockford Courtyard
  • Rockford Courtyard Marriott
  • Rockford Marriott
  • Courtyard Rockford Hotel Rockford
  • Courtyard Marriott Rockford Hotel
  • Courtyard by Marriott Rockford Hotel
  • Courtyard by Marriott Rockford Rockford
  • Courtyard by Marriott Rockford Hotel Rockford

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.