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The Potter's Heron - A Heartwood Inn

Property class: 4
4-star guestrooms with balconies

Choose dates to view prices

Photo gallery for The Potter's Heron - A Heartwood Inn

A restaurant with booths, tables, and hanging lamps.
A hotel entrance with a carpet reading 'The Potter's Heron,' a staircase, and a view into the lobby area.
A lobby with a round table displaying books, a large vase with flowers, a patterned ottoman, and a large potted plant.
A traditional library with leather armchairs, a fireplace, and a chandelier.
A traditional thatched-roof building with a sign reading "The Potters Heron."

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Business services

Explore the area

View in a map
Potters Heron Hotel, Ampfield, Romsey, England, SO51 9ZF
  • Place, Valley Park
    ‪3 min drive‬
  • Place, Winchester Cathedral
    ‪15 min drive‬
  • Place, Winchester Christmas Market
    ‪16 min drive‬
  • Airport, Southampton (SOU)
    ‪21 min drive‬

Room options

Room

8.6 out of 10
Excellent
(21 reviews)
  • Garden view
  • Sleeps 2
  • 1 King Bed

Room

9.0 out of 10
Wonderful
(7 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Room

8.4 out of 10
Very good
(8 reviews)
  • Garden view
  • Sleeps 2
  • 1 King Bed

Room

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Snug

A hotel room with a bed, two bedside lamps, a nightstand, and a door with a number.

Snug

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfy

A bedroom with a large bed, a smaller bed, a wooden wardrobe, a nightstand, a lamp, and a mirror.

Comfy

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Really Comfy

A bedroom with two beds, a desk, and an air conditioning unit.

Really Comfy

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Fancy

A neatly arranged hotel room with a bed, pillows, a nightstand, a lamp, and a chair.

Fancy

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Luxe

A hotel room with a bed, a sofa, a chair, a table, and a desk with a lamp.

Luxe

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 7
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Really Comfy Accessible

A bedroom with two beds, wooden flooring, and framed pictures on the wall.

Really Comfy Accessible

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

View all photos for Interconnecting Really Comfy, Fancy

A hotel room with a bed, a chair, a small table, and a nightstand.

Interconnecting Really Comfy, Fancy

  • 1 bedroom
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 1 Twin Bed

About the area

Romsey

In Romsey .You'll find River Test and Sir Harold Hillier Gardens within 3 miles (5 km) of this hotel. Broadlands Estate and King John's House and Heritage Centre are also within 6 miles (10 km).

What's nearby

  • Valley Park - 3 min drive - 2.7 km
  • Marwell Zoo - 12 min drive - 12.8 km
  • Winchester Cathedral - 15 min drive - 13.3 km
  • Winchester Christmas Market - 16 min drive - 13.6 km
  • New Forest National Park - 19 min drive - 18.4 km

Getting around

  • Eastleigh Chandlers Ford Station - 6 min drive
  • Southampton (SOU) - 19 min drive

Restaurants

  • ‪Bay Leaves Larder - ‬4 min drive
  • ‪Costa Coffee - ‬8 min drive
  • ‪The Chilworth Arms - ‬8 min drive
  • ‪Bedes Lea - ‬7 min drive
  • ‪King Rufus - ‬6 min drive

About this property

The Potter's Heron - A Heartwood Inn

4-star guestrooms with balconies
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center, 6 meeting rooms, and coworking spaces.

Public spaces have free WiFi. Event space at this hotel measures 65 square feet (6 square meters) and includes conference space. The business-friendly The Potter's Heron - A Heartwood Inn also features a terrace, a garden, and room service (during limited hours). Free self parking is available.

  • 58 guestrooms or units
  • Meeting rooms
  • 65 sq ft of conference space
  • 6 sq m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Terrace
  • Garden
  • Bar or lounge
  • Dining venue
The Potter's Heron - A Heartwood Inn offers 58 accommodations with safes and coffee/tea makers. Rooms open to balconies or patios. Beds feature premium bedding. Plasma televisions come with digital channels.

Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Housekeeping is provided daily.

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  • Breakfast included
  • Pet friendly
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includes taxes & fees
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Property amenities

Family friendly

  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 10 to 25 for adults and GBP 5 to 20 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 on-site accessible parking spaces
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Plasma TV with digital channels

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Shower
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per day
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 30.0 per day.

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 10 to 25 for adults, and GBP 5 to 20 for children
  • Pet fee: GBP 20 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Guests can access their rooms with a mobile device.

Property is also known as

Potters Heron Hotel Romsey
Potters Heron Hotel
Potters Heron Romsey
Potters Heron
Potters Heron Hotel Hotel
Potters Heron Hotel Romsey
Potters Heron Hotel Hotel Romsey

Frequently asked questions

How close is The Potter's Heron - A Heartwood Inn to the airport?

The Potter's Heron - A Heartwood Inn is 8.7 mi (19-min drive) away from the Southampton (SOU) airport, the closest popular airport to the property.

How much does it cost to stay at The Potter's Heron - A Heartwood Inn?

As of Sept 29, 2026, prices found for a 1-night stay for 2 adults at The Potter's Heron - A Heartwood Inn on Oct 4, 2026 start from CA $147, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Potter's Heron - A Heartwood Inn have an airport shuttle?

Airport shuttle services are not available at The Potter's Heron - A Heartwood Inn.

How close is The Potter's Heron - A Heartwood Inn to the beach?

This hotel is 16.7 mi (39-min drive) from Weston Hard Woolston Beach and 16.8 mi (38-min drive) from Hamble Common Beach. Don't forget your sunscreen!

Does The Potter's Heron - A Heartwood Inn offer free breakfast?

Free breakfast isn’t offered at The Potter's Heron - A Heartwood Inn, but full breakfast is offered for a fee of between GBP 10 and 25 for adults, GBP 5 and 20 for children. It's available on weekdays from 7:00 AM to 9:30 AM and weekends from 7:30 AM to 10:00 AM.

Is there a casino at The Potter's Heron - A Heartwood Inn?

No, there is no casino at this hotel, but Grosvenor Casino (17-min drive) and Genting Casino (18-min drive) are nearby.

What time is check-in at The Potter's Heron - A Heartwood Inn?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at The Potter's Heron - A Heartwood Inn?

This hotel offers free self parking.

Does The Potter's Heron - A Heartwood Inn have a pool?

The Potter's Heron - A Heartwood Inn does not have a pool.

Does The Potter's Heron - A Heartwood Inn have a restaurant?

The Potter's Heron - A Heartwood Inn is home to Potters Heron, which features British cuisine.

Does The Potter's Heron - A Heartwood Inn have a spa?

There are no spa services available at this hotel.

How close is The Potter's Heron - A Heartwood Inn to downtown Romsey?

The Potter's Heron - A Heartwood Inn is 0.2 mi away from Ampfield.

The Potter's Heron - A Heartwood Inn Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 41 out of 54 reviews
Rating 8 - Good. 4 out of 54 reviews
Rating 6 - Okay. 5 out of 54 reviews
Rating 4 - Poor. 1 out of 54 reviews
Rating 2 - Terrible. 3 out of 54 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, super clean and quiet hotel - would recommend wholeheartedly
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room and restaurant facilities. Room was comfy and new. Food was very good and well priced. We would definitely stay again.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. The new deco is really pleasant. The rooms are very nice and hotel is sophisticated overall. Hope to be coming back soon!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and accommodating staff. Recently refurbished bar, restaurant and rooms. Most powerful shower I’ve ever had! I had a lovely Sunday Roast whilst there too.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel which was like the Tardis. Was nice to receive a room upgrade on arrival. Staff were all brilliant the food was very good both at dinner and breakfast. Would definitely return.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing. Clean, recently renovated. Room was decorated to a very high standard. Food amazing. Staff friendly, smiley and helpful. Really, couldn't fault it.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I know it's just been done up but there's not much not tp like at the Potters Heron. The staff are always super pleasant bordering on actually enjoying their jobs (I wish I was the same), food excellent although the menu could change monthly. Rooms, very clean but being a man who hates cushions, ditch them please :). It's a great place to eat and stay. Happy hour as well 5-7 weekdays. Not had breakfast yet but if its like the eveing meals then I can imagine its great.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recently renovated, every aspect of the property and design choices are exceptional. The dinner menu creations were inventive and delicious. However, our room No. 36 was without WiFi. (“Hotel WiFi not connected to internet.”) And you cannot adjust the room temperature using the thermostat. A+ regardless.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed one night, we didn't eat or drink as we were going out to a party nearby, but the pub/restaurant looked nice and was quite busy. Despite how busy it was, the room was lovely and quiet and was nice and well presented with working air-conditioning. There were nice extra touches, like a heated towel rail, complimentary toiletries, tea, coffee, bottled water and nibbles plus a DAB radio. The bed was comfortable but sadly the double was only a 4'6" rather than the more usual 5' you find in the chain hotels, and since my husband is quite a broad, tall man it was really too small for us to sleep well. The ensuite shower room was lovely with high spec fixtures and fittings and the shower was excellent. There was plenty of free parking space too.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at The Potters Heron recently and had a fantastic experience overall. The staff were excellent, really friendly, welcoming and helpful throughout our stay. The hotel itself is in a lovely location and has a really nice feel to it. It seems quite newly finished or recently updated, as the décor inside was very well done and gave the place a premium, comfortable feel. The food was really nice, and breakfast in particular was excellent. We ate in during our stay and were very impressed. The only slight downside was the size of the room. We booked for two adults and two children, and although the lovely staff brought in two pull-out beds for the children, this did make the room quite cramped. Considering the price paid for the room, which was fairly high, a little more space would have been ideal. That said, this was only a minor point in what was otherwise a really enjoyable stay. Great staff, lovely surroundings, excellent food and a very well-presented hotel. Overall, we had a fantastic stay and would happily recommend it.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay at this hotel
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Stayed 1 night in May 2026
Verified review

10/10 Excellent

Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Stayed 1 night in May 2026
Verified review

10/10 Excellent

Stayed 1 night in May 2026