The workers were nice and helpful. The room was low grade, the door didn't seem to have a seal around it because when i closed and locked the door, i could stll see light from the outside from where the door meets the door jam. The carpet was dirty, the blankets had burn spots, the bathroom sink faucet was loose and leaning to the left side, a screen missing on the left side window, there were many bags of trash piled up in stairwell near the exit to the parking lot, possibly a holding area for later pickup, bad smell and not sanitary.