Birchwood Spa Motel

3.0 star property
3-star motel near Polynesian Spa

Choose dates to view prices

Photo gallery for Birchwood Spa Motel

Garden
Exterior
Standard Studio, Hot Tub (First Floor)
Cribs/infant beds, free WiFi
Hair dryer, towels
Reviews
8.0

Very good

Popular amenities

  • Hot tubHot tubHot tub
  • LaundryLaundryLaundry
  • Room serviceRoom serviceRoom service
  • Free WiFiFree WiFiFree WiFi
  • HousekeepingHousekeepingHousekeeping

Check out the area

Map
6 Sala Street, Rotorua, Bay of Plenty, 3010
  • Popular LocationWhakarewarewa: The Living Maori Village4 min walk
  • Popular LocationPolynesian Spa4 min drive
  • Popular LocationRedwoods Whakarewarewa Forest6 min drive
  • AirportRotorua (ROT-Rotorua Regional)9 min drive

Room options

Standard Room, 1 Bedroom, Hot Tub

  • Sleeps 4
  • 1 Queen Bed, 1 Twin Bed and 1 Double Sofa Bed

House, 2 Bedrooms (For 5)

  • Sleeps 5
  • 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

Family Apartment, Hot Tub

  • Sleeps 6
  • 1 Queen Bed, 4 Twin Beds and 1 Double Sofa Bed

Standard Studio, 1 Queen Bed, Hot Tub (Ground Floor)

  • Sleeps 2
  • 1 Queen Bed

Standard Studio, Hot Tub (First Floor)

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

Rotorua

Whakarewarewa stay.At this Whakarewarewa motel, you'll be within a 5-minute walk of Whakarewarewa Hot Springs and Whakarewarewa: The Living Maori Village. Also, Rotorua Golf Club is within half a mile (1 km) and Whakarewarewa Thermal Reserve is within 2 miles (3 km).

What's nearby

  • Whakarewarewa: The Living Maori Village - 4 min walk
  • Te Puia New Zealand Maori Arts and Crafts Institute - 17 min walk
  • Rotorua Central Mall - 3 min drive
  • Polynesian Spa - 4 min drive
  • Redwoods Whakarewarewa Forest - 6 min drive

Getting around

  • Rotorua (ROT-Rotorua Regional) - 9 min drive

Restaurants

  • McDonald's - 3 min drive
  • Malfroy Bakery Rotorua - 4 min drive
  • Ciabatta Bakery - 3 min drive
  • Kfc - 4 min drive
  • El Mexicano Zapata Express - 4 min drive

About this property

Birchwood Spa Motel

3-star motel near Polynesian Spa
As a guest of Birchwood Spa Motel, you'll find a spa tub, barbecue grills, and multilingual staff. Public spaces have free WiFi. Birchwood Spa Motel also features tour/ticket assistance, a garden, and laundry facilities.

This 3-star Rotorua motel is smoke free.

  • 17 guestrooms or units
  • Dry cleaning
  • Self-service laundry
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • No smoking on site
Birchwood Spa Motel offers 17 accommodations with coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves.

This Rotorua motel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English

Property amenities

Family friendly

  • Cribs/infant beds (surcharge)
  • Laundry facilities
  • Microwave
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Room service available

Things to do

  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Upper floors accessible by stairs only

Room amenities

Entertainment

  • Flat-screen TV
  • Premium channels

Bedroom

  • Cribs/infant beds (surcharge)
  • Heating

Bathroom

  • Hair dryer
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for NZD 20.0 per stay.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: NZD 20.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

National rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Birchwood Spa
Birchwood Spa Motel
Birchwood Spa Motel Rotorua
Birchwood Spa Rotorua
Birchwood Hotel Rotorua
Birchwood Spa Motel Motel
Birchwood Spa Motel Rotorua
Birchwood Spa Motel Motel Rotorua

Birchwood Spa Motel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 98 out of 292 reviews" "
Rating 8 - Good. 113 out of 292 reviews" "
Rating 6 - Okay. 67 out of 292 reviews" "
Rating 4 - Poor. 10 out of 292 reviews" "
Rating 2 - Terrible. 4 out of 292 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Paula

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
The owners could not speak English, it was very difficult to communicate with them. The photos on the website did not match what it really looked like. The 'spa' was cracked & very old. There was only 1 dishtowel & nothing to wipe the counters with. The website said that there was coffee & a plunger in the room, biscuits on arrival, hairdryer & toiletries - there none of those things, only a liquid soap dispenser. The bathroom looked nothing like the photo, the floor was old & stained. There was no nice shower cubical & no nice basin as per the photos on the website. Very disappointing.
Stayed 2 nights in Jan 2024

8/10 Good

Anju

Stayed 1 night in Jan 2024

6/10 Okay

Jerry

Poor internet connection and no air conditioning system installed on the unit.,
Stayed 2 nights in Jan 2024

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a dated property but well maintained and clean. Also great value and very well located to all the great things Rotorua has to offer.
Stayed 1 night in Dec 2023

6/10 Okay

Clinton

Travelled with family
Property was good, owner was very kind. Only negative was that the wifi was poor annd unstable and dropped frequently.
Stayed 1 night in Dec 2023

8/10 Good

Mollie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

8/10 Good

Karen

Liked: Room comfort
Tired, but comfy and budget friendly
This is a slightly tired and dated motel, but for the price paid we cannot complain. The “spa tub” bath has seen better days , and we would not have wanted to sit in it, but for showering it was acceptable. We slept very well as the bed was surprisingly comfortable.
Stayed 1 night in Nov 2023

4/10 Poor

Jean

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Cleanness is not very good and needs a lot of work done in the bathroom area toilet seat was broken and I had my 4yr daughter that was scared to sit on the seat. It’s disappointing this property staff were friendly but rooms definitely need work and upgrading.
Stayed 1 night in Oct 2021

6/10 Okay

Louise

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They tried to put me into a cheaper unit when I paid for the studio with outdoor tub. Got into the unit and the tv didn’t work the taps on the spa tub was stiff and not working properly and the shower only had two settings cold or nothing. Never come back again.
Stayed 1 night in Aug 2021