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Holiday Rotorua

4.5 star property
4.5-star luxury hotel near Polynesian Spa

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Photo gallery for Holiday Rotorua

Superior Apartment
Superior Apartment | Living area
Traditional Apartment, 2 Bedrooms, Private Bathroom, Ground Floor | Bathroom shower
Classic Apartment
2 bedrooms, desk, iron/ironing board, free WiFi
Reviews
6.4

Popular amenities

  • Parking includedParking includedParking included
  • KitchenKitchenKitchen
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning

Check out the area

Map
1180 Pukuatua Street, Rotorua, 3010
  • Popular LocationRotorua Central Mall6 min walk
  • Popular LocationEat Street8 min walk
  • Popular LocationPolynesian Spa9 min walk
  • AirportRotorua (ROT-Rotorua Regional)17 min drive

Room options

View all photos for Superior Apartment

Superior Apartment | Living area

Superior Apartment

  • 54 sq m
  • Sleeps 7
  • 1 King Bed and 2 Large Twin Beds

View all photos for Deluxe Apartment

Deluxe Apartment

Deluxe Apartment

  • 50 sq m
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Classic Apartment

Classic Apartment

Classic Apartment

  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Traditional Apartment, 2 Bedrooms, Private Bathroom, Ground Floor

Traditional Apartment, 2 Bedrooms, Private Bathroom, Ground Floor | Living area

Traditional Apartment, 2 Bedrooms, Private Bathroom, Ground Floor

  • 45 sq m
  • Sleeps 5
  • 1 King Bed, 2 Twin Beds and 1 Large Twin Futon

Similar properties

Exterior
Rotorua Thermal Holiday Park
Pool
Parking included
Tennis court
Game room
4.2 out of 5, Very good, (328)
The price is CA $66
per night
CA $77 total
includes taxes & fees
20 May - 21 May
Rotorua Thermal Holiday Park

About the area

Rotorua

Rotorua retreat .With a stay at this Rotorua hotel, you'll be steps from Rotorua Night Market and a 5-minute walk from Sir Howard Morrison Performing Arts Centre. Rotorua i-SITE Visitor Centre and Kuirau Park are also within half a mile (1 km).

What's nearby

  • Tamaki Maori Village - 5 min walk
  • Rotorua Central Mall - 6 min walk
  • Eat Street - 8 min walk
  • Polynesian Spa - 9 min walk
  • Skyline Rotorua - 5 min drive

Getting around

  • Rotorua (ROT-Rotorua Regional) - 12 min drive

Restaurants

  • Pig & Whistle Historic Pub - 2 min walk
  • Poco Tapas and Wine - 6 min walk
  • Le Cafe De Paris - 3 min walk
  • Scope Cafe Rotorua - 4 min walk
  • Saigon '60S Vietnamese Cuisine - 3 min walk

About this property

Holiday Rotorua

4.5-star luxury hotel near Polynesian Spa
Holiday Rotorua offers its guests laundry facilities. WiFi is free in public spaces. Self parking is free.

This 4.5-star Rotorua hotel is smoke free.

  • 8 guestrooms or units
  • Self-service laundry
  • No smoking on site
Holiday Rotorua offers 8 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Accommodations at this 4.5-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers and complimentary toiletries.

This Rotorua hotel provides complimentary wireless Internet access. Flat-screen televisions come with premium digital channels, pay movies, and Netflix.

Languages

English

Property amenities

Family friendly

  • Full-sized refrigerator
  • Kitchen
  • Laundry facilities
  • Microwave
  • Separate dining area
  • Separate living room

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • Digital channels
  • Flat-screen TV
  • Netflix
  • Pay movies
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Electric kettle
  • Free bottled water
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop

More

  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

There is no front desk at this property
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted.

National rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 star plus and is displayed on this page as 4.5 stars.
Official New Zealand Rating provided by Qualmark®

Property is also known as

Holiday Rotorua Hotel
Hotel Holiday Rotorua Rotorua
Rotorua Holiday Rotorua Hotel
Hotel Holiday Rotorua
Holiday Rotorua Rotorua
Holiday Hotel
Holiday
Holiday Rotorua Hotel
Holiday Rotorua Rotorua
Holiday Rotorua Hotel Rotorua

Holiday Rotorua Reviews

Reviews

6.4
Rating 10 - Excellent. 11 out of 57 reviews" "
Rating 8 - Good. 17 out of 57 reviews" "
Rating 6 - Okay. 9 out of 57 reviews" "
Rating 4 - Poor. 12 out of 57 reviews" "
Rating 2 - Terrible. 8 out of 57 reviews" "

6.8/10

Cleanliness

6.2/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Nothing personal but the cleanliness of the apartment unit was poor kinda smeared over from the last guest who stayed in the Unit. Cleaning was definitely “NOT” thorough and basically glossed over without really cleaning up after the previous occupants.
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service
At first I loved this room (stayed 3 nights) since it felt like our own little apartment. However after the 1st night I started to notice all the bus, the dirt on the base boards and our wifi died. I contacted the staff service team (no reception, very self-serve) about the wifi, after they told us to unplug the modem, I contacted them to say it still didn’t work. Their response that it was working while they were there so I should contact management. Customer service was great to me however what left a sour taste in my mouth was 1) when they said it still worked since it obviously didn’t and 2) when I talked to an other customer they said they were having issues too, however their messages to customer service were being ignored. As tourists from out of country, we really rely on wifi to get around and enjoy the country we are visiting. Sadly, we spent most of our time looking for free wifi in cafes
Stayed 3 nights in Jan 2020

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Property was found with lack of basis appliances and worst customer service. Called on phone numbers provided many times to request for arranging appliances but no one picks the phone. There is no reception desk also to talk about the experience. I won’t recommend this for long stay.
Stayed 3 nights in Jan 2020

8/10 Good

Samir F

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
For the price we paid it was awesome. Right in the middle of the city you can't go wrong as every attraction was easily accessible including the ease of access to the best restaurants, pubs, bars etc. Two bedrooms were modern and spacious with bathroom, kitchen and living area with wifi and flat tv connected with netflix. I would definitely return if ever go back to Rotorua.
Stayed 2 nights in Jan 2020

6/10 Okay

Trevor

Liked: Cleanliness
Disliked: Staff & service
Disappointing
Good location - no on site staff, more airbnb than hotel - parking problematic, if you want to sleep in. Only limited online TV only, no FTA TV or cable. Wifi password published on the front door of a busy street (half of Rotorua probably uses it) so zero data security. Smelt damp due to bathroom fan not working.
Stayed 3 nights in Jan 2020

2/10 Terrible

Verified traveller

Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Our stay was okay, everything was closer to us but you don’t have any amenities for your customers, like jacuzzi, pool, playground or a game room so the kids can enjoy staying there, and one off the single bed have a blood stain on it. But overall our stay was okay . Thank you.
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Facility not as good as expected. Good price though.
Stayed 2 nights in Dec 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities
Not as advertised
The apartment was not as chic as advertised, service lady was using the washing machine when we arrived early evening, the linen was thread bare and some towels ripped and holey. The door lock was nearly falling out the door and we spent all night listening to people on the street across the road!
Stayed 1 night in Nov 2019

2/10 Terrible

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A total disappointment, on arrival for check in we get up to the room we booked, the door was open, stacks of empty alcohol bottles, and boxes, a few black rubbish bags full of alcohol bottles also, the place smelled disgusting, was not cleaned or ready, beds not changed etc. Tried contacting someone which was pointless as no one answers, a cleaning lady who hardly spoke came out ten minutes later and said sorry then disappeared again...finally I found her again and she said we can take a different room, which was way smaller, next to a disgusting alley way with a Chinese restaurant back door outside the window to the room. The room was not clean, aircon hardly worked properly and made an annoying wrr sound all the time. We paid for a room facing the road, with king bed a two twins in separate rooms with bigger kitchen dining lounge room, and were given a small cramped dirty place, most stuff there is broken and no iron for clothes as stated. Still never got a reply from the place, its a strange setup and would not recommend staying here.. at all.!
Stayed 1 night in Nov 2019