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Marsden Stay Rotorua

Property class: 3
3-star hotel near Skyline Rotorua

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Photo gallery for Marsden Stay Rotorua

Superior Two Queen Room
Outdoor pool
Reception
Reception
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi

Explore the area

View in a map
273 Fenton St, Rotorua, Bay of Plenty, 3010
  • Place, Rotorua Central Mall
    ‪7 min walk‬
  • Place, Tamaki Maori Village
    ‪13 min walk‬
  • Place, Polynesian Spa
    ‪16 min walk‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪9 min drive‬

Room options

View all photos for Superior Two Queen Room

Superior Two Queen Room

Superior Two Queen Room

7.8 out of 10
Good
(46 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King Room

Desk, free WiFi, bed sheets

Superior King Room

9.4 out of 10
Exceptional
(9 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Queen Room

Desk, free WiFi, bed sheets

Standard Queen Room

9.8 out of 10
Exceptional
(9 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Bedroom Suite

Desk, free WiFi, bed sheets

Two Bedroom Suite

8.4 out of 10
Very good
(5 reviews)
  • 40 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Superior Queen Room

Desk, free WiFi, bed sheets

Superior Queen Room

8.6 out of 10
Excellent
(7 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the area

Rotorua

Glenholme stay.Within a 10-minute walk of this Glenholme hotel, you'll find Racing Rotorua and Rotorua Central Mall. Government Gardens and Rotorua Arts Village are also within 2 miles (3 km).

What's nearby

  • Rotorua Central Mall - 7 min walk - 0.6 km
  • Tamaki Maori Village - 13 min walk - 1.1 km
  • Rotorua Night Market - 15 min walk - 1.3 km
  • Polynesian Spa - 16 min walk - 1.4 km
  • Eat Street - 18 min walk - 1.5 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 11 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Scope - ‬11 min walk
  • ‪Bold Flavours - ‬11 min walk
  • ‪Oppie's Fish n' Chips - ‬2 min walk
  • ‪Delhi Hut - ‬14 min walk

About this property

Marsden Stay Rotorua

3-star hotel near Skyline Rotorua
Marsden Stay Rotorua offers its guests an outdoor pool. Public spaces have free WiFi. Free self parking is available.

This 3-star Rotorua hotel is smoke free.

  • 56 guestrooms or units
  • Storage area for luggage
  • No smoking on site
Marsden Stay Rotorua offers 56 accommodations with hair dryers and complimentary toiletries. 42-inch Smart televisions come with digital channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided weekly.

Similar properties

View from room
Rydges Rotorua
Whakarewarewa
  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
4.1 out of 5, Very good, 1,131 reviews
The price is CA $106
CA $122 total
includes taxes & fees
Apr 27 - Apr 28
Rydges Rotorua

Property amenities

Family friendly

  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Things to do

  • Outdoor pool

Accessibility

  • No elevator
  • Thin carpet in room

Room amenities

Entertainment

  • 42-inch smart TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Desk
  • Desk chair
  • Heating

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open Monday to Monday (9:00 AM – 6:00 PM), Tuesday to Saturday (8:00 AM – 6:00 PM), and Sunday to Sunday (9:00 AM – 5:00 PM)
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: NZD 100 per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Marsden Stay Rotorua Hotel
Marsden Stay Rotorua Rotorua
Marsden Stay Rotorua Hotel Rotorua

Marsden Stay Rotorua Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 101 out of 339 reviews
Rating 8 - Good. 109 out of 339 reviews
Rating 6 - Okay. 79 out of 339 reviews
Rating 4 - Poor. 32 out of 339 reviews
Rating 2 - Terrible. 18 out of 339 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

Reviews

4/10 Poor

Rosemary

Liked: Cleanliness
Disliked: Staff & service, amenities
I booked this hotel as it had 2 pools and breakfast in the restaurant. 24hrs after my cancellation window closed they emailed to say they were “delighted” to share that both pools and the restaurant were being refurbished and therefore closed. I was meant to be given a voucher for breakfast at a nearby cafe but wasn’t and when I realised the reception was locked up and I never saw it open again. We were apparently in a luxury kingsize with a balcony, I’ll let you decide when on the balcony from the pics. There was no aircon and the room was 29 degrees constantly, there was a fan but it just moved hot air around. The room wasn’t serviced not that that mattered as we was only there 2 nights. Another small gripe - there were only 1 pillow per person with no extras available in the room.
Stayed 2 nights in Jan 2026

6/10 Okay

Matt

Travelled with family
Disliked: Amenities, property conditions & facilities
Hotel was shabby, but rooms in good condition. Was not aware at time of booking of additional bond required which should now be refunded. Chareged ammount was higher than listed cost.
Stayed 1 night in Dec 2025

10/10 Excellent

wilson, auckland

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spacious room, competitive prices. Good for families
Stayed 2 nights in Dec 2025

8/10 Good

Josiah

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room
Stayed 1 night in Dec 2025

6/10 Okay

Fariz

Reception hours limited. Very narrow treads at staircase resulting in difficulty to carry large luggages. No exterior lights, limited parking spaces and unreliable main entrance door
Stayed 2 nights in Dec 2025

6/10 Okay

Troy

Travelled with family
Liked: Cleanliness, staff & service
A run down but good value
Stayed 2 nights in Dec 2025

8/10 Good

Claude

All Good
Stayed 2 nights in Dec 2025

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 1 night in Dec 2025

8/10 Good

ABDEL

Liked: Cleanliness, staff & service, property conditions & facilities
The receptionist very kind. Next to the city center. Quit place. Comfortable bedroom. What I needed for one night.
Stayed 1 night in Nov 2025

10/10 Excellent

Zhao, Auckland

Stayed 1 night in Nov 2025

6/10 Okay

Colleen

Stayed 2 nights in Nov 2025

10/10 Excellent

Brad

Stayed 3 nights in Aug 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities
Room was great with clean bedding and towels
Stayed 2 nights in Nov 2025

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Property overall was clean, room was spacious and comfortable. Short walk to supermarkets and shopping area and 15mins to city centre. Check-in was quite a cumbersome process, having to fill in additional forms and pay the security deposit electronically, which took an extra 10-15mins.
Stayed 2 nights in Nov 2025

4/10 Poor

Sophie

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
There was no kitchenette/sink, the duvet and sheets had stains on them, the shower looked like it hadn’t been cleaned in months and it had yellow stains by the drain and mold where the soap and shampoo sit. The sink in the bathroom had the same yellow stains and limescale on the faucet. The shower leaked during and after a shower and the water went cold when someone in a neighbouring room used their shower or sink. We were under the impression that we would have our room cleaned daily like most hotels but our room wasn’t touched for the 4 days that we stayed. We were not informed that you had to request daily housekeeping which I think is a bit stupid. We probably won’t come back here again and I wouldn’t recommend this place, especially since the pictures advertised looked much nicer than what we actually stayed in.
Stayed 3 nights in Nov 2025

10/10 Excellent

Edwina

Liked: Cleanliness, staff & service
Room was lovely.
Stayed 4 nights in Nov 2025

6/10 Okay

Rob, Auckland

Stayed 1 night in Oct 2025

4/10 Poor

JENNIFER JOY

Travelled with family
Disliked: Cleanliness, amenities
Dirty towels No flannels No cutlery No plates
Stayed 3 nights in Oct 2025

8/10 Good

Ramprashanth

Travelled with family and small children
Bathrooms, shink at bathroom and bath shower area need to clean properly other than that stay was really good, clean and tidy, staff was nice.
Stayed 1 night in Oct 2025

8/10 Good

P

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel has the most complicated check in procedure I've ever experienced, forms on paper then scan QR code to fill in another form by everyone from each room, although all under one booking...
Stayed 2 nights in Oct 2025

10/10 Excellent

Timothy

Stayed 1 night in Sep 2025

4/10 Poor

Savannah

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Kandice

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved everything
Stayed 1 night in Oct 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Safe area to park. Quiet
Stayed 2 nights in Oct 2025

8/10 Good

Toka

Liked: Cleanliness, staff & service
Clean room and friendly staff
Stayed 2 nights in Sep 2025