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Rydges Rotorua

4.5 star property
4.5-star luxury hotel near Polynesian Spa

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Photo gallery for Rydges Rotorua

Deluxe Room, 1 King Bed, Valley View
Suite, 1 Bedroom, City View
Spa
Garden
Buffet

Reviews

8.2 out of 10
Very good

Popular amenities

Explore the area

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10 Tryon Street, Whakarewarewa, Rotorua, Bay of Plenty, 3043
  • Place, Whakarewarewa: The Living Maori Village
    ‪1 min walk‬
  • Place, Redwoods Whakarewarewa Forest
    ‪7 min walk‬
  • Place, Polynesian Spa
    ‪3 min drive‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪11 min drive‬

Room options

View all photos for Deluxe King Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Deluxe King Room

  • Sleeps 2

Deluxe Accessible Queen Room

  • Sleeps 2

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

7.8 out of 10
Good
(35 reviews)
  • 24 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Accessible

Deluxe Room, 1 King Bed, Accessible

Deluxe Room, 1 King Bed, Accessible

7.8 out of 10
Good
(6 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Deluxe Room, 2 Queen Beds

9.0 out of 10
Wonderful
(32 reviews)
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, Multiple Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Deluxe Room, Multiple Beds

9.4 out of 10
Exceptional
(6 reviews)
  • 24 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Deluxe Room, Multiple Beds, Pool View

In-room safe, desk, iron/ironing board, free cribs/infant beds

Deluxe Room, Multiple Beds, Pool View

9.0 out of 10
Wonderful
(2 reviews)
  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(5 reviews)
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Pool View

Deluxe Room, 1 King Bed, Pool View

Deluxe Room, 1 King Bed, Pool View

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Valley View

View from room

Deluxe Room, 2 Queen Beds, Valley View

9.2 out of 10
Wonderful
(13 reviews)
  • 28 sq m
  • Valley view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Valley View

Room amenity

Deluxe Room, 1 King Bed, Valley View

8.4 out of 10
Very good
(27 reviews)
  • 24 sq m
  • Valley view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (City Facing)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Deluxe Room, 1 King Bed (City Facing)

8.6 out of 10
Excellent
(4 reviews)
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View

  • 54 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 2 Bedrooms

  • 54 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Superior Room, Multiple Beds

Superior Room, Multiple Beds

Superior Room, Multiple Beds

8.2 out of 10
Very good
(50 reviews)
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for One Bedroom Suite City View

In-room safe, desk, iron/ironing board, free cribs/infant beds

One Bedroom Suite City View

  • Sleeps 2

Superior Double Double Room

  • Sleeps 4

View all photos for Deluxe Queen Double Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Deluxe Queen Double Room

  • Sleeps 4

View all photos for Deluxe King City Facing

In-room safe, desk, iron/ironing board, free cribs/infant beds

Deluxe King City Facing

  • Sleeps 2

View all photos for Deluxe King Pool View

In-room safe, desk, iron/ironing board, free cribs/infant beds

Deluxe King Pool View

  • Sleeps 2

View all photos for Deluxe Queen Double Pool View

In-room safe, desk, iron/ironing board, free cribs/infant beds

Deluxe Queen Double Pool View

  • Sleeps 4

View all photos for Two-Bedroom Suite

Bathroom

Two-Bedroom Suite

  • Sleeps 4

View all photos for Deluxe King High Floor Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Deluxe King High Floor Room

  • Sleeps 2

View all photos for Deluxe Queen Queen Valley View

In-room safe, desk, iron/ironing board, free cribs/infant beds

Deluxe Queen Queen Valley View

  • Sleeps 4

View all photos for Superior Queen Single Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Superior Queen Single Room

  • Sleeps 3

View all photos for Deluxe Two Queen Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Deluxe Two Queen Room

  • Sleeps 2

About the area

Rotorua

Whakarewarewa stay.You'll be steps from Whakarewarewa: The Living Maori Village and within a 10-minute walk of Rotorua Golf Club with a stay at this Whakarewarewa hotel. Whakarewarewa Thermal Reserve and Te Puia New Zealand Maori Arts and Crafts Institute are also within 2 miles (3 km).

What's nearby

  • Whakarewarewa: The Living Maori Village - 1 min walk - 0.0 km
  • Redwoods Whakarewarewa Forest - 7 min walk - 0.6 km
  • Te Puia New Zealand Maori Arts and Crafts Institute - 10 min walk - 0.8 km
  • Rotorua Central Mall - 3 min drive - 2.6 km
  • Polynesian Spa - 3 min drive - 2.9 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 12 min drive

Restaurants

  • ‪Ciabatta Bakery - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Pantry D'or - ‬19 min walk
  • ‪Eastwood - ‬13 min walk
  • ‪geyser cafe - ‬2 min walk

About this property

Rydges Rotorua

4.5-star luxury hotel near Polynesian Spa
Rydges Rotorua offers its guests an outdoor pool, a hot tub, and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 651 square feet (60 square meters) and includes a conference center. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the luxury Rydges Rotorua. Self parking is free.

This 4.5-star Rotorua hotel is smoke free.

  • 203 guestrooms or units
  • 5 levels
  • 2 buildings
  • Meeting rooms
  • 651 sq ft of conference space
  • 60 sq m of conference space
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Rydges Rotorua offers 203 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Lobby lounge

Millennium Hotel Rotorua

  • Pool
  • Hot tub
  • Spa
  • Kids pool
4.1 out of 5, Very good, 1,004 reviews
The price is CA $126
CA $145 total
includes taxes & fees
Oct 9 - Oct 10
Millennium Hotel Rotorua

Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: NZD 35 to 35 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Heated pool
  • Hot tub
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Elevator (68 inch wide door)
  • High-pile carpet in room
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • Flat-screen TV with premium cable/satellite channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 2.00 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 60 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 35 to 35 for adults, and NZD 0 to 0 for children
  • Rollaway bed fee: NZD 60 per day
  • Credit card charges are subject to a surcharge of 2.00 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses geothermal energy
Safety features at this property include a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Carte Blanche, and cash. This property uses geothermal energy. For guests' safety, the property includes a smoke detector and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Holiday Inn Hotel Rotorua
Holiday Inn Rotorua
Rotorua Holiday Inn
Holiday Inn Rotorua Hotel
Holiday Inn Rotorua Hotel Rotorua

Rydges Rotorua Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 471 out of 1020 reviews
Rating 8 - Good. 293 out of 1020 reviews
Rating 6 - Okay. 159 out of 1020 reviews
Rating 4 - Poor. 63 out of 1020 reviews
Rating 2 - Terrible. 34 out of 1020 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Grace

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Anthony

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Good size room. Maybe a curfew for the pool in the morning. After 9am?
Stayed 3 nights in Jul 2025

4/10 Poor

Nitish

Travelled with family and small children
Liked: Staff & service
Worst air conditioning noise I’ve come across.
Stayed 1 night in Jul 2025

10/10 Excellent

Amelia, Mount Maunganui

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Love this hotel, great breakfast, great room. Pool and kids play area Definitely would go back again
Stayed 1 night in Jun 2025

8/10 Good

Sarah

Travelled with group
Liked: Cleanliness
Really enjoyed the stay. However there was a BIG roofing conference on and the games room was disappointingly closed for most of our three day stay. Great location. Breakfast ok.
Stayed 3 nights in Jun 2025

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay in Rotorua. Great pool and spa and staff were very helpful.
Stayed 2 nights in Jun 2025

10/10 Excellent

kristen, Komoka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Standard stay.
Stayed 2 nights in Jun 2025

10/10 Excellent

Te Hira

Excellent
Stayed 2 nights in Jun 2025

8/10 Good

Carey

Travelled with partner
Liked: Cleanliness, amenities
We had a lovely stay at the Rydges Roturua. The only downside was the hairdryer in the room was not great.
Stayed 1 night in Jun 2025

6/10 Okay

Elaine

Travelled with family
Disliked: Amenities
Our room was a bit dated and not the cleanest. Although the bed sheets were fine. We were a family of 4 and had to ask for an extra towel and cups but they never came. The hotel staff were lovely but overall a bit disappointed with the room.
Stayed 1 night in Jun 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smelled SO strong of sulfur constantly but good location and breakfast was awesome. Great service overall and easy parking!
Stayed 3 nights in Jun 2025

6/10 Okay

Truman

Stayed 4 nights in Jun 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Helen

Liked: Cleanliness, amenities, property conditions & facilities
Great room and lovely continental breakfast
Stayed 1 night in Jun 2025

4/10 Poor

Sarah

Travelled with group
Liked: Property conditions & facilities
Disliked: Amenities
Great outdoor heated pool, Cafe made nice coffee, nice tourist shop. Rooms and bathroom are old and run down. Had no wifi connection on TV to run chrome cast asked us to change roomsb to fix which we akready had done due to mould in first room. Dirty corridors all doors outside had scuff marks on them. Nice foyer but rooms and corridors don't match
Stayed 1 night in Jun 2025

10/10 Excellent

Andrew, Auckland

Liked: Cleanliness, amenities
Stayed 3 nights in May 2025

8/10 Good

Maycee

Liked: Staff & service, property conditions & facilities
Upon arrival we were greated kindly by the staff. Check in was very easy and the lobby was clean. The facilities are
Stayed 1 night in Jun 2025

6/10 Okay

wayne

Liked: Cleanliness, room comfort
The receptionist was distracted by whomever (definitely and guy and it looked to me like one of the security guys) and was not welcomy or interested in my needs and wants at all. I didn't get to organising breakfast as that just looked like a bridge too far for her and i was tired (9.15 check-in) and just want ed to sleep. All in all I thought she was unemployable.
Stayed 1 night in Jun 2025

8/10 Good

MUBIN

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant staff and food was excellent, hot pool and game rooms a bonus, we would definitely stay there again.
Stayed 1 night in Jun 2025

8/10 Good

Adam

Disliked: Cleanliness
Stayed 2 nights in Jun 2025

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Funny no staff on at night.
Stayed 1 night in Jun 2025

10/10 Excellent

Tara

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay! The kids' area was a nice touch. I would love to see more toys for young children. Maybe a busy board on the wall.
Stayed 1 night in May 2025

6/10 Okay

Natalie

Stayed 2 nights in May 2025

10/10 Excellent

Marlene

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Quiet, easy and lovely staff
Stayed 2 nights in May 2025

8/10 Good

Lisa

Stayed 1 night in May 2025