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Rydges Rotorua

4.5 star property
4.5-star luxury hotel near Polynesian Spa

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Photo gallery for Rydges Rotorua

Deluxe Room, 1 King Bed
Spa
Buffet
Suite, 1 Bedroom, City View
Garden

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
10 Tryon Street, Whakarewarewa, Rotorua, Bay of Plenty, 3043
  • Place, Whakarewarewa: The Living Maori Village
    ‪1 min walk‬
  • Place, Redwoods Whakarewarewa Forest
    ‪7 min walk‬
  • Place, Whakarewarewa Thermal Reserve
    ‪7 min walk‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪10 min drive‬

Room options

View all photos for Deluxe King Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Deluxe King Room

  • Sleeps 2

Deluxe Accessible Queen Room

  • Sleeps 2

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

7.8 out of 10
Good
(40 reviews)
  • 24 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Accessible

Deluxe Room, 1 King Bed, Accessible

Deluxe Room, 1 King Bed, Accessible

7.4 out of 10
Good
(8 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Deluxe Room, 2 Queen Beds

9.0 out of 10
Wonderful
(34 reviews)
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, Multiple Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Deluxe Room, Multiple Beds

9.4 out of 10
Exceptional
(6 reviews)
  • 24 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Deluxe Room, Multiple Beds, Pool View

In-room safe, desk, iron/ironing board, free cribs/infant beds

Deluxe Room, Multiple Beds, Pool View

9.0 out of 10
Wonderful
(2 reviews)
  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(6 reviews)
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Pool View

Deluxe Room, 1 King Bed, Pool View

Deluxe Room, 1 King Bed, Pool View

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Valley View

View from room

Deluxe Room, 2 Queen Beds, Valley View

9.0 out of 10
Wonderful
(14 reviews)
  • 28 sq m
  • Valley view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Room amenity

Deluxe Room, 1 King Bed

8.4 out of 10
Very good
(29 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (City Facing)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Deluxe Room, 1 King Bed (City Facing)

8.6 out of 10
Excellent
(4 reviews)
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View

  • 54 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 2 Bedrooms

  • 54 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Superior Room, Multiple Beds

Superior Room, Multiple Beds

Superior Room, Multiple Beds

8.2 out of 10
Very good
(54 reviews)
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for One Bedroom Suite City View

In-room safe, desk, iron/ironing board, free cribs/infant beds

One Bedroom Suite City View

  • Sleeps 2

Superior Double Double Room

  • Sleeps 4

View all photos for Deluxe Queen Double Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Deluxe Queen Double Room

  • Sleeps 4

View all photos for Deluxe King City Facing

In-room safe, desk, iron/ironing board, free cribs/infant beds

Deluxe King City Facing

  • Sleeps 2

View all photos for Deluxe King Pool View

In-room safe, desk, iron/ironing board, free cribs/infant beds

Deluxe King Pool View

  • Sleeps 2

View all photos for Deluxe Queen Double Pool View

In-room safe, desk, iron/ironing board, free cribs/infant beds

Deluxe Queen Double Pool View

  • Sleeps 4

View all photos for Two-Bedroom Suite

Bathroom

Two-Bedroom Suite

  • Sleeps 4

View all photos for Deluxe King High Floor Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Deluxe King High Floor Room

  • Sleeps 2

View all photos for Deluxe Queen Queen Valley View

In-room safe, desk, iron/ironing board, free cribs/infant beds

Deluxe Queen Queen Valley View

  • Sleeps 4

View all photos for Superior Queen Single Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Superior Queen Single Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 3

View all photos for Deluxe Two Queen Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Deluxe Two Queen Room

  • Sleeps 2

About the area

Rotorua

Whakarewarewa stay.You'll be steps from Whakarewarewa: The Living Maori Village and within a 10-minute walk of Rotorua Golf Club with a stay at this Whakarewarewa hotel. Whakarewarewa Thermal Reserve and Te Puia New Zealand Maori Arts and Crafts Institute are also within 2 miles (3 km).

What's nearby

  • Whakarewarewa: The Living Maori Village - 1 min walk - 0.0 km
  • Rotorua Golf Club - 5 min walk - 0.4 km
  • Redwoods Whakarewarewa Forest - 7 min walk - 0.6 km
  • Whakarewarewa Thermal Reserve - 7 min walk - 0.6 km
  • Te Puia New Zealand Maori Arts and Crafts Institute - 10 min walk - 0.8 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 12 min drive

Restaurants

  • ‪Ciabatta Bakery - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Pataka Kai - ‬10 min walk
  • ‪Pantry D'or - ‬19 min walk
  • ‪Rotorua Club Inc - ‬3 min drive

About this property

Rydges Rotorua

4.5-star luxury hotel near Polynesian Spa
Rydges Rotorua offers its guests an outdoor pool, a hot tub, and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 651 square feet (60 square meters) and includes a conference center. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the luxury Rydges Rotorua. Self parking is free.

This 4.5-star Rotorua hotel is smoke free.

  • 203 guestrooms or units
  • 5 levels
  • 2 buildings
  • Meeting rooms
  • 651 sq ft of conference space
  • 60 sq m of conference space
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Rydges Rotorua offers 203 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Similar properties

Lobby
Millennium Hotel Rotorua
  • Pool
  • Hot tub
  • Spa
  • Kids pool
4.1 out of 5, Very good, 1,011 reviews
The price is CA $196
CA $226 total
includes taxes & fees
Jan 18 - Jan 19
Millennium Hotel Rotorua

Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: NZD 35 to 35 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Heated pool
  • Hot tub
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Elevator (68 inch wide door)
  • High-pile carpet in room
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • Flat-screen TV with premium cable/satellite channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 2.00 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 60 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 35 to 35 for adults, and NZD 0 to 0 for children
  • Rollaway bed fee: NZD 60 per day
  • Credit card charges are subject to a surcharge of 2.00 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses geothermal energy
Safety features at this property include a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Carte Blanche, and cash. This property uses geothermal energy. For guests' safety, the property includes a smoke detector and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Holiday Inn Hotel Rotorua
Holiday Inn Rotorua
Rotorua Holiday Inn
Holiday Inn Rotorua Hotel
Holiday Inn Rotorua Hotel Rotorua

Rydges Rotorua Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 501 out of 1066 reviews
Rating 8 - Good. 302 out of 1066 reviews
Rating 6 - Okay. 166 out of 1066 reviews
Rating 4 - Poor. 62 out of 1066 reviews
Rating 2 - Terrible. 35 out of 1066 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to attractions, but not to shopping. No complaints, except dining was a bit overpriced.
Stayed 2 nights in Sep 2025

6/10 Okay

Diana

Travelled with partner
Restaurant was excellent but hotel is very tired was disappointed.
Stayed 3 nights in Sep 2025

8/10 Good

sandip

Travelled with family
Liked: Cleanliness, staff & service, room comfort
It was a nice hotel to stay. Infrastructure looks slightly oldish and needing some care but amenities were good. It was clean, has free and easy parking, good pool, nice lobby, located next to whakarewarewa thermal village... Nothing to complain about.
Stayed 1 night in Sep 2025

10/10 Excellent

J

Stayed 1 night in Sep 2025

8/10 Good

adam

Travelled with family
Liked: Staff & service
Reception, bar and restaurant are all nice, but lots of other areas of the hotel are fairly tired looking. Rooms are a good size with comfy beds and decent enough standard. Buffet breakfast was good with lots of choice. Pool is good, but quite small for the size of the hotel so was packed when we were there. Not world class, but pretty good value for what we paid.
Stayed 1 night in Sep 2025

10/10 Excellent

Liz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort style location
Stayed 2 nights in Sep 2025

10/10 Excellent

Jared

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

8/10 Good

Brendan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel. Rooms are a bit average and small. Bike lockup room is awesome, charged the e-bikes without issue. Limited parking onsite, did have to park out on the road one night. Gym is functional and the pool is fantastic . Staff were friendly and happy to help.
Stayed 3 nights in Sep 2025

8/10 Good

Ruan

Business traveller
Liked: Cleanliness, staff & service, room comfort

Great hotel but need some TLC

I was located in the main building (room 422) and it is in desperate need of a refurb. The towel rail in the bathroom was so rusted and corroded that you couldn't even hang a towel on it (the one over the bath) - All in all it is a good hotel and I believe the new wing is really nice. I was just unfortunate to get one of the older rooms
Stayed 2 nights in Sep 2025

10/10 Excellent

Jared

Stayed 1 night in Sep 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

4/10 Poor

Alysha

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We stayed for my daughter’s birthday. The games room and buffet meals where the selling point to us. Staff were very friendly and helpful. This was. Mine and my 2 daughters first time staying at a hotel and were sadly very disappointed. Games room was a mess with most items broke. Or missing pieces so limited on what kids could play with. Buffet dinner was terrible. Meat was dry and chewy. A lot of items were unlabelled Dessert- chocolate fountain not even the kids would eat cheap and gross tasting. $75pp for dinner and we left still hungry. Very little extraction in bathroom so got very steamy. Floor was soaked after showers. Build up in toilet and sink and rubbish was under the bed. Reached out to voice my concerns but felt met with excuses and deflection. Sadly we won’t return in the foreseeable future. Maybe when the standard increases.
Stayed 1 night in Sep 2025

6/10 Okay

Malvika

Travelled with family
Liked: Staff & service
The bed was terrible
Stayed 2 nights in Sep 2025

2/10 Terrible

Melissa

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
There was mould in the fridge and in the shower
Stayed 2 nights in Sep 2025

2/10 Terrible

joceline

Disliked: Cleanliness, amenities, property conditions & facilities
My room had a paneled ceiling which had a huge gap in it so you could see up into the roof cavity with wiring and insulation coming through. Two of these pannels fell down into my room overnight. The roof cavity was large enough for someone to be up in so felt very unsafe. The TV was glitchy and the crome cast did not work, no body wash in the container. Filthy plug and outdated bathroom. I recieved a full refund but this is definitely not a 4 star hotel. I wouldnt even rate it a 2.
Stayed 1 night in Sep 2025

4/10 Poor

Katherine

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would not stay here again. The walls needed to be repainted, they are covered with marks and are dirty. The room was very small. It looked very different than the hotel website. I gave it two stars because there was an outdoor heated pool that my son liked.
Stayed 2 nights in Sep 2025

10/10 Excellent

Nam and Linh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything 😁👍
Stayed 1 night in Sep 2025

6/10 Okay

Li Khim

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
is very very average. and the property is very old. i mean the room is very old. and the toilet is old, and alot long term stains. some room has very old air conditioner, makes very loud noise too. price is good. so if you dont mind the condition, can consider staying too.
Stayed 2 nights in Jul 2025

10/10 Excellent

Lusia

Liked: Cleanliness, staff & service, property conditions & facilities
I love everything at the Rydges.
Stayed 9 nights in Aug 2025

10/10 Excellent

Raewyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Winter Oasis

Overnight only. On a cold, wet day, the heated pool was bliss. Enjoyed the spa in the evening. Very quiet area and reasonably close to town. Would definitely stay again - facilities were great
Stayed 1 night in Aug 2025

10/10 Excellent

Pauline

Liked: Staff & service, property conditions & facilities
Great
Stayed 1 night in Aug 2025

8/10 Good

Nadisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Aug 2025

8/10 Good

Darla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Ashok

Liked: Cleanliness, staff & service, property conditions & facilities
Great front desk staff and friendly service
Stayed 1 night in Aug 2025

10/10 Excellent

yew choong

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are friendly.
Stayed 2 nights in Aug 2025