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Wai Ora Lakeside Spa Resort

4.0 star property
4-star beach hotel near Polynesian Spa

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Photo gallery for Wai Ora Lakeside Spa Resort

2 outdoor pools, open 8 AM to 9:00 PM, pool umbrellas, sun loungers
Property grounds
Front of property - evening/night
Lobby
Superior Suite | Living area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Hot tub
  • Pool
  • Breakfast available
  • Spa
  • Air conditioning

Explore the area

View in a map
77 Robinson Avenue, Holden's Bay, Rotorua, 3042
  • Place, Lake Rotorua
    ‪2 min walk‬
  • Place, Te Amorangi Museum
    ‪5 min walk‬
  • Place, Polynesian Spa
    ‪9 min drive‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪3 min drive‬

Room options

Superior Suite

  • Sleeps 3

Deluxe Studio

  • Sleeps 2

View all photos for Deluxe Studio

View from room

Deluxe Studio

7.8 out of 10
Good
(30 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Suite

Premium bedding, in-room safe, desk, soundproofing

Superior Suite

7.8 out of 10
Good
(6 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Panoramic Studio Suite, 1 King Bed, Lake View

40-inch LCD TV with cable channels, LED TV

Panoramic Studio Suite, 1 King Bed, Lake View

  • 49 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite with Lake View

Living area

Suite with Lake View

  • Sleeps 3

About the area

Rotorua

Holdens Bay stay.Within a 10-minute walk of this Holdens Bay hotel, you'll find Lake Rotorua and Te Amorangi Museum. Also, Haiku Pathway is within 3 miles (5 km) and Redwoods Whakarewarewa Forest is within 6 miles (10 km).

What's nearby

  • Lake Rotorua - 2 min walk - 0.2 km
  • Te Amorangi Museum - 5 min walk - 0.5 km
  • Redwoods Whakarewarewa Forest - 6 min drive - 5.7 km
  • Polynesian Spa - 9 min drive - 8.2 km
  • Skyline Rotorua - 17 min drive - 13.1 km

Getting around

  • Hamilton (HLZ-Hamilton Intl.) - 91 min drive

Restaurants

  • ‪Aroma Cafe - ‬10 min drive
  • ‪Dak Jib Korean Fried Chicken - ‬10 min drive
  • ‪McDonald's - ‬11 min walk
  • ‪Kebab Kitchen (Lynmore) - ‬6 min drive
  • ‪Yaki Yaki - ‬10 min drive

About this property

Wai Ora Lakeside Spa Resort

4-star beach hotel near Polynesian Spa
Wai Ora Lakeside Spa Resort offers its guests a full-service spa, 2 outdoor swimming pools, and 2 hot tubs along with a seasonal outdoor pool and a children's pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and a meeting room are available. Spa services, a terrace, and multilingual staff are also featured at the business-friendly Wai Ora Lakeside Spa Resort. A free area shuttle within 8 kilometers is available. Self parking is free.

This 4-star Rotorua hotel is smoke free.

  • 1 building
  • 30 guestrooms or units
  • 2 levels
  • Built in 2007
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Dining venue
Wai Ora Lakeside Spa Resort offers 30 air-conditioned accommodations with safes and bathrobes. Rooms open to balconies or patios. Accommodations offer separate dining areas. Beds feature premium bedding. 40-inch LCD televisions come with premium cable channels. Bathrooms include slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Wai Ora Day Spa has 4 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open select days.

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Property amenities

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 8 km
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 10:00 AM for a fee: NZD 25 for adults and NZD 25 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • Children's pool
  • Full-service spa

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 40-inch LED TV with premium digital channels

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in fee: NZD 50.00
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: NZD 50.00

Special check-in instructions

The property charges 2.5 percent for credit card payments
The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday and Tuesday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 60 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 50.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately NZD 25 for adults and NZD 25 for children
  • Early check-in fee: NZD 50.00 (subject to availability)
  • Late check-out fee: NZD 50.00 (subject to availability)
  • Rollaway bed fee: NZD 60 per night
  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. 

We should mention

  • The seasonal pool will open in January and close in December.
  • Pool access available from 8 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Wai Ora
Wai Ora Lakeside
Wai Ora Lakeside Resort
Wai Ora Lakeside Spa
Wai Ora Lakeside Spa Resort
Wai Ora Lakeside Spa Resort Rotorua
Wai Ora Lakeside Spa Rotorua
Wai Ora Resort
Wai Ora Spa
Wai Ora Spa Resort
Wai Ora Lakeside Hotel
Wai Ora Lakeside Resort
Wai Ora Lakeside Spa Rotorua
Wai Ora Lakeside Spa Resort Hotel
Wai Ora Lakeside Spa Resort Rotorua
Wai Ora Lakeside Spa Resort Hotel Rotorua

Reviews

Wai Ora Lakeside Spa Resort Reviews

8.2

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 259 out of 609 reviews
Rating 8 - Good. 207 out of 609 reviews
Rating 6 - Okay. 87 out of 609 reviews
Rating 4 - Poor. 37 out of 609 reviews
Rating 2 - Terrible. 19 out of 609 reviews

Reviews

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were lovely , was a nice relacing place right next to the lake
Stayed 1 night in Sep 2025

6/10 Okay

Malcolm

Travelled with partner
Liked: Cleanliness, staff & service
Didn't like poor in-room maintenance of equipment like heat pump. Didn't like having only one key to the room when there were two of staying. King size bed was zipped combination of two mattresses and was not comfortable because of that. Personel did well, were attentive and helpful. Dining room was good.
Stayed 3 nights in Aug 2025

6/10 Okay

Sarah

Travelled with family
I think you require a vehicle to travel around the surrounding area..Nice view however you better suited to stay in the Ibis local to restarants and cafes.This place is very peaceful calm yet dated(limited channels, the internal spa looked like it needed a good scrub)..The receptionist staff was lovely..limited information about the area.There is a bus that gets you into town make sure you purchase tap card..Ubers to town are 28 dollars.So if you dont drive pick somewhere close to town and tours wont pick you up from here.There is an apparent shuttle bus that the hotel offers you to town but the driver was not available
Stayed 2 nights in Aug 2025

10/10 Excellent

Jiyeon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super beautiful view of the lake! Everything was great and comfy!
Stayed 1 night in Aug 2025

4/10 Poor

Jocelia

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Noisy neighbors who I think are long term residents. Would think they'd be housed together in one area while other guests stay in another area. Felt unsafe.
Stayed 1 night in Jul 2025

10/10 Excellent

rachel

Stayed 1 night in Jul 2025

6/10 Okay

JOseph

Travelled with family
Liked: Cleanliness, amenities
Easy access accommodation, a little out of town, easy to get to redwoods
Stayed 2 nights in Jul 2025

10/10 Excellent

Michaela

Liked: Cleanliness, amenities, property conditions & facilities
Quiet and clean , more then enough supplies for the stay we had that were topped up before they ran out,staff was lovely also.
Stayed 3 nights in Jul 2025

6/10 Okay

Khouanmina

It's quiet far from city centre
Stayed 1 night in Jul 2025

8/10 Good

Kestin

Liked: Property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Gabrielle

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy to the airport. Warm and clean.
Stayed 1 night in Jun 2025

8/10 Good

Cody

Liked: Cleanliness, staff & service, amenities
The resort is in a nice area with beautiful scenery, only down part was the pressure in the shower wasn’t the best, and would be good if there were plates and cutlery in the room, enjoyed my stay would stay again👍
Stayed 2 nights in Jun 2025

10/10 Excellent

Miriama

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Food was amazing in the resturant! Our room was nice and worth its money. Very happy!
Stayed 2 nights in Jun 2025

4/10 Poor

abha

Liked: Cleanliness, property conditions & facilities
The shower pressure wad so bad and we had trouble adjusting the water temperature.
Stayed 2 nights in Jun 2025

4/10 Poor

Rafael

Stayed 1 night in May 2025

8/10 Good

Tryphena

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Communication was a bit tricky over the phone, but the staff sorted out the issues that arose quickly and without to much fuss. The units were pretty compact, but clean and tidy. We had a heat pump, but turned it off while we slept, so recommend adding a couple of extra blankets to the room. Handy having a restaurent onsite, dinner was lovely.
Stayed 1 night in May 2025

10/10 Excellent

Dusti

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service. Convenient location. Beautiful views.
Stayed 1 night in May 2025

10/10 Excellent

Wellington, San Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel next to the lake.
Stayed 1 night in Apr 2025

8/10 Good

Vicki

Travelled with partner
Liked: Cleanliness, staff & service
Long way out of the town,
Stayed 2 nights in Apr 2025

6/10 Okay

Michelle

Travelled with partner
Liked: Cleanliness, amenities
A quiet location out of town on the lake, with free parking. The young staff seemed a bit anxious, warned me about the trout flies that can be about(not a problem for Aussies). The room was clean but a strange layout, beware that the toilet is directly opposite the door. The restaurant was expensive with a limited menu, meat was overcooked. We had terrible weather, this would be better in summer. The pillows were very hard, the mattress ok.
Stayed 1 night in Apr 2025

6/10 Okay

Rukileigh

Travelled with partner
Lovely stay just the parking a bit of walk if it rains and the lift doesn’t work so carting heavy bags up the stairs is inconvenient
Stayed 2 nights in Apr 2025

6/10 Okay

Glen

Travelled with partner
Liked: Staff & service
Convenient, quiet location. Staff was excellent in all respects. Property seemed a little “tired” and dated in its room decor and presentation.
Stayed 1 night in Apr 2025

10/10 Excellent

Suzie

Stayed 1 night in Mar 2025

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025