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Wai Ora Lakeside Spa Resort

4.0 star property
4-star beach hotel with 2 outdoor pools

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Photo gallery for Wai Ora Lakeside Spa Resort

2 outdoor pools, open 8 AM to 9:00 PM, pool umbrellas, sun loungers
Property grounds
Lobby
Superior Suite | Living area
Restaurant

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
77 Robinson Avenue, Holden's Bay, Rotorua, 3042
  • Place, Lake Rotorua
    ‪2 min walk‬
  • Place, Te Amorangi Museum
    ‪5 min walk‬
  • Place, Polynesian Spa
    ‪9 min drive‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪3 min drive‬

Room options

Superior Suite

  • Sleeps 3

Deluxe Studio

  • Sleeps 2

View all photos for Deluxe Studio

View from room

Deluxe Studio

8.2 out of 10
Very good
(37 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Suite

Premium bedding, in-room safe, desk, soundproofing

Superior Suite

7.8 out of 10
Good
(7 reviews)
  • 49 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Panoramic Studio Suite, 1 King Bed, Lake View

40-inch LCD TV with cable channels, LED TV

Panoramic Studio Suite, 1 King Bed, Lake View

  • Lake view
  • 49 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite with Lake View

Living area

Suite with Lake View

  • Sleeps 3

About the area

Rotorua

Holdens Bay stay.Within a 10-minute walk of this Holdens Bay hotel, you'll find Lake Rotorua and Te Amorangi Museum. Also, Haiku Pathway is within 3 miles (5 km) and Redwoods Whakarewarewa Forest is within 6 miles (10 km).

What's nearby

  • Lake Rotorua - 2 min walk - 0.2 km
  • Te Amorangi Museum - 5 min walk - 0.5 km
  • Redwoods Whakarewarewa Forest - 6 min drive - 5.7 km
  • Polynesian Spa - 9 min drive - 8.2 km
  • Skyline Rotorua - 15 min drive - 13.5 km

Getting around

  • Hamilton (HLZ-Hamilton Intl.) - 91 min drive

Restaurants

  • ‪Aroma Cafe - ‬10 min drive
  • ‪Wendy's Hamburgers - ‬6 min drive
  • ‪Kebab Kitchen (Lynmore) - ‬6 min drive
  • ‪McDonald's - ‬11 min walk
  • ‪Lucky 7 Takeaways - ‬7 min drive

About this property

Wai Ora Lakeside Spa Resort

4-star beach hotel with 2 outdoor pools
Wai Ora Lakeside Spa Resort offers its guests a full-service spa, 2 outdoor swimming pools, and 2 hot tubs along with a seasonal outdoor pool and a children's pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and a meeting room are available. Spa services, a terrace, and multilingual staff are also featured at the business-friendly Wai Ora Lakeside Spa Resort. A free area shuttle within 8 kilometers is available. Self parking is free.

This 4-star Rotorua hotel is smoke free.

  • 1 building
  • 30 guestrooms or units
  • 2 levels
  • Built in 2007
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Dining venue
Wai Ora Lakeside Spa Resort offers 30 air-conditioned accommodations with safes and bathrobes. Rooms open to balconies or patios. Accommodations offer separate dining areas. Beds feature premium bedding. 40-inch LCD televisions come with premium cable channels. Bathrooms include slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Wai Ora Day Spa has 4 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open select days.

Similar properties

View from room
Rydges Rotorua
Whakarewarewa
  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
4.1 out of 5, Very good, 1,130 reviews
The price is CA $99
CA $114 total
includes taxes & fees
May 26 - May 27
Rydges Rotorua

Property amenities

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 8 km
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 10:00 AM for a fee: NZD 25 for adults and NZD 25 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • Children's pool
  • Full-service spa

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 40-inch LED TV with premium digital channels

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in fee: NZD 50.00
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: NZD 50.00

Special check-in instructions

The property charges 2.5 percent for credit card payments
The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday and Tuesday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 60.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 50.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately NZD 25 for adults and NZD 25 for children
  • Early check-in fee: NZD 50.00 (subject to availability)
  • Late check-out fee: NZD 50.00 (subject to availability)
  • Rollaway bed fee: NZD 60.0 per night
  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • The seasonal pool will open in January and close in December.
  • Pool access available from 8 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Wai Ora
Wai Ora Lakeside
Wai Ora Lakeside Resort
Wai Ora Lakeside Spa
Wai Ora Lakeside Spa Resort
Wai Ora Lakeside Spa Resort Rotorua
Wai Ora Lakeside Spa Rotorua
Wai Ora Resort
Wai Ora Spa
Wai Ora Spa Resort
Wai Ora Lakeside Hotel
Wai Ora Lakeside Resort
Wai Ora Lakeside Spa Rotorua
Wai Ora Lakeside Spa Resort Hotel
Wai Ora Lakeside Spa Resort Rotorua
Wai Ora Lakeside Spa Resort Hotel Rotorua

Frequently asked questions

How close is Wai Ora Lakeside Spa Resort to the airport?

Wai Ora Lakeside Spa Resort is 1.8 mi (4-min drive) away from the Rotorua (ROT-Rotorua Regional) airport, the closest popular airport to the property.

How much does it cost to stay at Wai Ora Lakeside Spa Resort?

As of Apr 25, 2026, prices found for a 1-night stay for 2 adults at Wai Ora Lakeside Spa Resort on May 17, 2026 start from CA $87, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Wai Ora Lakeside Spa Resort have an airport shuttle?

Airport shuttle services are not available at Wai Ora Lakeside Spa Resort.

Does Wai Ora Lakeside Spa Resort offer free breakfast?

Free breakfast isn’t provided at Wai Ora Lakeside Spa Resort, but cooked-to-order breakfast is offered for a fee of NZD 25 for adults and NZD 25 for children. It's available every day from 8:00 AM to 10:00 AM.

Is there a casino at Wai Ora Lakeside Spa Resort?

No, there is no casino at this hotel.

What time is check-in at Wai Ora Lakeside Spa Resort?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. Early check-in costs NZD 50.00 (subject to availability).

Is there free parking at Wai Ora Lakeside Spa Resort?

This hotel offers free self parking.

Does Wai Ora Lakeside Spa Resort have a pool?

Wai Ora Lakeside Spa Resort features 2 outdoor pools and a children's pool. Guests can enjoy pool access from 8 AM to 9:00 PM.

Does Wai Ora Lakeside Spa Resort have a restaurant?

Yes, there is a restaurant on site.

Does Wai Ora Lakeside Spa Resort have a spa?

Pamper yourself with a day at Wai Ora Day Spa, where you can enjoy body treatments, body scrubs, and body wraps.

How close is Wai Ora Lakeside Spa Resort to downtown Rotorua?

Wai Ora Lakeside Spa Resort is 3 mi away from Rotorua.

Wai Ora Lakeside Spa Resort Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 270 out of 653 reviews
Rating 8 - Good. 223 out of 653 reviews
Rating 6 - Okay. 98 out of 653 reviews
Rating 4 - Poor. 42 out of 653 reviews
Rating 2 - Terrible. 20 out of 653 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Cindy

Liked: Cleanliness, amenities, property conditions & facilities
A beautiful location and very friendly and helpful staff at check in
Stayed 1 night in Jan 2026

8/10 Good

Peter

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
A very helpful staff. Clean rooms. The dining room was pleasant and both the breakfast and dinner of good quality, tasty and good value.
Stayed 1 night in Jan 2026

4/10 Poor

Bonnie

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This property is in need of a lot of updates and maintenance.the one hpttub was not working right and the othe 2 were empty.Sauna was turned off so it took a ling time for it to start.Steam room did not work and the pool wasvloudy 2 out of 3 days.Although staff was courteous there was a lack of English language communications. Our safe did not open and there was no one with an override key on the job when we needed it.thismade me wonder why iused Expedia to prequalify the property.This was the highest price for the poorest value for our holiday in NewZealand.2026
Stayed 3 nights in Jan 2026

6/10 Okay

Gavin

Travelled with partner
Liked: Staff & service, property conditions & facilities
Overall I enjoyed my stay, there are some things that could be improved. The main negative was the Spa treatment - best go elsewhere. Things I liked The staff were polite and friendly. Check-in and check-out were hassle free. The room was spacious, the AC worked, the fridge was quiet, the shower was hot and the bed was clean and comfortable. Breakfast was reasonably priced - although service was slow and there was only one other table at the time. Room to improve. Checked out the Spa pools but they were cold. They only had filter coffee at breakfast - had to go elsewhere for a flat white The room was a bit tired, the sink and toilet had some staining, cupboards and vanity doors misaligned, and AC unit could use a clean out. Generally just wear and tear, everything still worked. The shampoo and body wash supplied were pretty average, best to take your own. The negative. I'd booked a massage for my wife prior to our arrival. Over the phone they said they didn't have anyone to do manicures or pedicures which was fine. My wife tells me the massage and facial were pretty average. Better than not having a massage but only just. The staff member didn't speak much English, fortunately my wife knows some Mandarin. For the price the massage and facial weren't good value.
Stayed 2 nights in Jan 2026

6/10 Okay

Tyran

Travelled with partner
Disliked: Property conditions & facilities
Place is rather run down and in need of a refresh. Price does not reflect quality.
Stayed 1 night in Jan 2026

6/10 Okay

Jessica

Stayed 2 nights in Jan 2026

10/10 Excellent

Barrie, Bellevue

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff is very sensitive and accommodating to your every wants and needs. outstanding customer service
Stayed 1 night in Dec 2025

8/10 Good

Tan Yin

Travelled with family
Room is spacious
Stayed 2 nights in Dec 2025

8/10 Good

Juanita

Travelled with partner
Liked: Cleanliness
Room was very clean and staff very friendly and attentive.
Stayed 2 nights in Dec 2025

8/10 Good

James

Liked: Cleanliness, staff & service, amenities
Nice getaway for 2 nights. Loved the lake view from the room and having my own spa. Best to prebook hotel transfer to airport as it's not always ready on the go.
Stayed 2 nights in Dec 2025

10/10 Excellent

Joe

Stayed 1 night in Dec 2025

6/10 Okay

Marc

Stayed 1 night in Dec 2025

8/10 Good

Ashley Te

Travelled with partner
Liked: Cleanliness
Overall, we enjoyed our stay at the resort. We found the amenities to be clean and tidy. Our room and daily servicing were great for what we paid. Some amenities such as the sauna and steam room were slightly dated or were in need of repair - this was one of the original selling points for why we booked, so was a little disappointed to see that they weren't up to standard. We didn't eat at the restaurant, but it looked nicely presented. The staff were kind, friendly and accommodating to our overall needs.
Stayed 3 nights in Dec 2025

10/10 Excellent

Lorna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our room was lovely and clean and the lady at reception was kind and helpful.
Relaxing poolside area.
The lake is just beyond the property. Beautiful gardens and rockery surround the pool.
Looking from our studio room towards the lake.
Stayed 1 night in Dec 2025

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time. Would recommend to anyone
Stayed 2 nights in Dec 2025

8/10 Good

Renata

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

6/10 Okay

Megan, Haruru

Stayed 2 nights in Nov 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service
This “resort” feels a bit tired and in need of some TLC. Staff are overworked but friendly. Location is good just a few miles out of Rotorua’s busy town center.
Stayed 2 nights in Dec 2025

8/10 Good

David

Liked: Cleanliness, staff & service, amenities
This stay was much better than we had expected having read a lot of negative reviews. The room was a good size and. clean. If there was a criticism it would be.that they seemed short staffed, however when we.were.there a new member of staff started so hopefully this issue will be.sorted.soon..
Stayed 2 nights in Nov 2025

10/10 Excellent

Pip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with pool, spa, restaurant and bar. We really enjoyed our time there
Stayed 1 night in Nov 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities
Lovely staff
Stayed 3 nights in Nov 2025

6/10 Okay

DAVIN

Liked: Staff & service, amenities
The room was very average dor the price
Stayed 2 nights in Nov 2025

8/10 Good

Candy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the quiet, the room was lovey and clean. However there was no cutlery not even a teaspoon to stir coffee. A couple of plates would have been handy to have snacks on. The spa pools could have been hotter. The location was superb, grounds and gardens beautifully maintained. Staff awesome. All very pleasant and accommodating. The restaurant area and food so so good.
Stayed 2 nights in Nov 2025

6/10 Okay

Margaret

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This place has a beautiful view of the lake and the pool is kept up very well. It’s obvious that this hotel was once very nice, unfortunately it is showing its age, and needs updating. The pictures online do not match the current state. The vanity in our bathroom had a broken door and the shower sprayed water out the side. The walls are very thin and you can hear every noise outside. The outdoor sauna and steam room looked like they hadn’t been used in a while, and were not operational when we checked. On a brighter note, the bar and restaurant were very nice, and the front desk attendants were very friendly and helpful.
Stayed 2 nights in Nov 2025

10/10 Excellent

Shiela

Stayed 2 nights in Nov 2025