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Crystal Inn Hotel & Suites Salt Lake City

3.0 star property
3-star hotel near Salt Palace Convention Center

Choose dates to view prices

Photo gallery for Crystal Inn Hotel & Suites Salt Lake City

Reception
Indoor pool, open 6:00 AM to midnight, sun loungers
Lobby sitting area
Free daily continental breakfast
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk

Explore the area

View in a map
230 W 500 S, Salt Lake City, UT, 84101
  • Place, Salt Palace Convention Center
    ‪10 min walk‬
  • Place, Delta Center
    ‪14 min walk‬
  • Place, Temple Square
    ‪16 min walk‬
  • Airport, Salt Lake City, UT (SLC-Salt Lake City Intl.)
    ‪9 min drive‬

Room options

View all photos for Executive Suite, 1 King Bed, Jetted Tub, Non Smoking

Jetted tub

Executive Suite, 1 King Bed, Jetted Tub, Non Smoking

9.4 out of 10
Exceptional
(12 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(70 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for King Bar, Non Smoking

King Bar, Non Smoking

King Bar, Non Smoking

8.6 out of 10
Excellent
(29 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard King, Jetted Tub, Non Smoking

Standard King, Jetted Tub, Non Smoking

Standard King, Jetted Tub, Non Smoking

9.0 out of 10
Wonderful
(31 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard King with Sofa bed, Non Smoking

Standard King with Sofa bed, Non Smoking

Standard King with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(17 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Family Double Queen, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Family Double Queen, Non Smoking

8.6 out of 10
Excellent
(9 reviews)
  • 36 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Large Twin Sofa Bed

View all photos for Standard King, Non Smoking

Standard King, Non Smoking

Standard King, Non Smoking

9.0 out of 10
Wonderful
(69 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Queen, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Standard Double Queen, Non Smoking

9.0 out of 10
Wonderful
(165 reviews)
  • 36 sq m
  • Sleeps 5
  • 2 Queen Beds

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About the area

Salt Lake City

Heart of Salt Lake City.Within a 15-minute walk of this Downtown Salt Lake City hotel, you'll find Salt Palace Convention Center and Delta Center. Temple Square and City Creek Center are also within 2 miles (3 km).

What's nearby

  • Salt Palace Convention Center - 10 min walk - 0.9 km
  • Delta Center - 14 min walk - 1.3 km
  • Temple Square - 16 min walk - 1.4 km
  • City Creek Center - 16 min walk - 1.4 km
  • Conference Center - 19 min walk - 1.7 km

Getting around

  • Courthouse Station - 8 min walk
  • Salt Lake Central Station - 16 min walk
  • Salt Lake City International Airport (SLC) - 10 min drive

Restaurants

  • ‪Maverik #438 - ‬6 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Thani Bowl Noodle House - ‬7 min walk
  • ‪Gracie's - ‬8 min walk
  • ‪Starbucks - ‬4 min walk

About this property

Crystal Inn Hotel & Suites Salt Lake City

3-star hotel near Salt Palace Convention Center
As a guest of Crystal Inn Hotel & Suites Salt Lake City, you'll find an indoor pool, a hot tub, a sauna, and a fitness center. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and meeting rooms are available. Free breakfast is served daily. Event space at this hotel measures 2508 square feet (233 square meters) and includes conference space. A roundtrip airport shuttle is free (available 24 hours). A terrace, a vending machine, and gift shops/newsstands are also featured at the business-friendly Crystal Inn Hotel & Suites Salt Lake City. Free self parking is available. You'll have access to the health club at a partner property.

This 3-star Salt Lake City hotel is smoke free.

  • 175 guestrooms or units
  • 4 levels
  • Meeting rooms
  • 2508 sq ft of conference space
  • 233 sq m of conference space
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment storage
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
Crystal Inn Hotel & Suites Salt Lake City offers 175 accommodations with safes and hair dryers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

This Salt Lake City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Ski shuttle nearby
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 116.32 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 55 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 116.32 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a smoke detector and window guards in each accommodation.

We should mention

  • Pool access available from 6:00 AM to midnight.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at Crystal Inn Hotel & Suites Salt Lake City.

Property is also known as

Crystal Inn Hotel Down Town
Crystal Inn Hotel Salt Lake City Down Town
Crystal Salt Lake City Down Town
Crystal Inn Hotel Salt Lake City Downtown
Crystal Inn Hotel & Suites Salt Lake City - Downtown Utah
Crystal Inn Hotel And Suites Salt Lake City - Downtown
Crystal Hotel Salt Lake City
Crystal Inn Hotel
Crystal Salt Lake City Downtown
Crystal Inn Hotel Suites Salt Lake City Down Town

Crystal Inn Hotel & Suites Salt Lake City Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2454 out of 3418 reviews
Rating 8 - Good. 655 out of 3418 reviews
Rating 6 - Okay. 205 out of 3418 reviews
Rating 4 - Poor. 61 out of 3418 reviews
Rating 2 - Terrible. 43 out of 3418 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Todd, Montpelier

Stayed 1 night in Sep 2025

10/10 Excellent

KIRSTEN, CHEHALIS

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was good, staff was fast and told Me what I needed to know. My room is very clean, spacious and comfortable.
Stayed 1 night in Sep 2025

10/10 Excellent

Tammy

Stayed 2 nights in Aug 2025

10/10 Excellent

Myron, Saint George

Stayed 2 nights in Aug 2025

8/10 Good

Oscar

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast facility its to small so its overcrowded.
Stayed 1 night in Jul 2025

10/10 Excellent

Christopher, MCKINLEYVILLE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a nice hotel, easy to get to, located reasonably close to a lot of interesting attractions with ample parking. The room was clean and spacious, the staff was very attentive, and it's nice to get away from the chains sometimes. Everything is slightly dated, but that doesn't mean it's not nice!
Stayed 3 nights in Jul 2025

8/10 Good

Kateri

Travelled with partner
Liked: Cleanliness, staff & service
Well maintained property but older.
Stayed 1 night in Jul 2025

8/10 Good

Kelly

Stayed 1 night in Jul 2025

10/10 Excellent

John M.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub in room was great!
Stayed 1 night in Jul 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A remarkable good hot breakfast!
Stayed 1 night in Jul 2025

10/10 Excellent

MINERVA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOVE THIS HOTEL THEY WERE GREAT ACOMMADATIONS!
Stayed 2 nights in Jul 2025

8/10 Good

Velmann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They said they were upgraded to a nicer room. It turned out it was,right beside the elevator, which was a nightmare. Was so noisy people standing there to get onto the elevator talking. You heard everything from the elevator opening and closing. Definitely would not recommend 302.
Stayed 1 night in Jul 2025

8/10 Good

Tony

Liked: Amenities
Location
Stayed 1 night in Jul 2025

10/10 Excellent

Santos

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place always
Stayed 1 night in Jul 2025

6/10 Okay

Cheryl

Liked: Property conditions & facilities
Disliked: Staff & service
Hire better housekeeping. Room was never cleaned even ask for it to þe detrashed
Stayed 5 nights in Jul 2025

10/10 Excellent

Bart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would for sure go back

Really nice room, very comfy (no view to speak of but it's downtown anyhow). A couple blocks to good food. Breakfast was standard American style and was fine. The pancakes seemed home made which was a nice touch
Stayed 1 night in Jul 2025

10/10 Excellent

Volodymyr

Stayed 3 nights in Jul 2025

6/10 Okay

Widajati

Stayed 1 night in Jul 2025

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff and easy checkin. Flexible with luggage storage and scheduling a shuttle for a late flight!
Stayed 1 night in Jul 2025

8/10 Good

Patricia

Stayed 1 night in Jul 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Such friendly staff and a great location for an overnight. Close to some sites as well as a great variety of restaurants.
Stayed 1 night in Jul 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here were amazing and took great care of us—incredible value!
Stayed 2 nights in Jul 2025

8/10 Good

trever

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff was super friendly, they had a decent breakfast.
Stayed 1 night in Jul 2025

6/10 Okay

Ashok

Travelled with family
Liked: Cleanliness, staff & service

Very Average Hotel

The air conditioner did not work well. Internet service was poor.
Stayed 1 night in Jul 2025