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The Metropolitan Inn

2.5 star property
Hotel near University of Utah in Salt Lake City

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Photo gallery for The Metropolitan Inn

Deluxe Room, 2 Queen Beds
Lobby
Front of property
Breakfast area
Free self parking

Reviews

6.0 out of 10

Popular amenities

  • Room service
  • Housekeeping
  • Air conditioning
  • Laundry
  • Parking included
  • Free WiFi

Explore the area

View in a map
524 S West Temple, Salt Lake City, UT, 84101
  • Place, Salt Palace Convention Center
    ‪13 min walk‬
  • Place, Delta Center
    ‪18 min walk‬
  • Place, Temple Square
    ‪18 min walk‬
  • Airport, Salt Lake City, UT (SLC-Salt Lake City Intl.)
    ‪10 min drive‬

Room options

View all photos for Suite

Suite

Suite

  • 46 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Handicap King Room

Premium bedding, Tempur-Pedic beds, desk, blackout drapes

Handicap King Room

  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, Tempur-Pedic beds, desk, blackout drapes

Deluxe Room, 1 King Bed

  • 21 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Salt Lake City

Heart of Salt Lake City.Within a 15-minute walk of this Downtown Salt Lake City hotel, you'll find Salt Palace Convention Center and City Creek Center. Salt Lake City and County Building and Off Broadway Theatre are also within half a mile (1 km).

What's nearby

  • Salt Palace Convention Center - 13 min walk - 1.1 km
  • City Creek Center - 16 min walk - 1.4 km
  • Delta Center - 18 min walk - 1.5 km
  • Temple Square - 18 min walk - 1.5 km
  • Conference Center - 3 min drive - 1.8 km

Getting around

  • Salt Lake Central Station - 3 min drive
  • Courthouse Station - 4 min walk
  • Salt Lake City International Airport (SLC) - 11 min drive

Restaurants

  • ‪Lobby Lounge - ‬1 min walk
  • ‪The Green Pig Pub - ‬6 min walk
  • ‪Quarters Arcade Bar - ‬5 min walk
  • ‪Sheraton Salt Lake City Concierge Lounge - ‬7 min walk
  • ‪Bonnie & Clydes - ‬2 min walk

About this property

The Metropolitan Inn

Hotel near University of Utah in Salt Lake City
WiFi is free in public spaces. There's an onsite 24-hour business center. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly The Metropolitan Inn. Free self parking is available.

This Salt Lake City hotel is smoke free.

  • 60 guestrooms or units
  • 3 levels
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
The Metropolitan Inn offers 60 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Tempur-Pedic beds feature premium bedding. Premium cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room roll-in shower
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • TV with premium cable channels

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Cribs (infant beds) are available for USD 10.0 per stay.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Metropolitan Inn
Metropolitan Inn Salt Lake City
Metropolitan Salt Lake City
Metropolitan Hotel Salt Lake City
Metropolitan Inn Salt Lake City, Utah
The Metropolitan Inn Hotel
The Metropolitan Inn Salt Lake City
The Metropolitan Inn Hotel Salt Lake City

The Metropolitan Inn Reviews

Reviews

6.0
Rating 10 - Excellent. 201 out of 1012 reviews
Rating 8 - Good. 183 out of 1012 reviews
Rating 6 - Okay. 218 out of 1012 reviews
Rating 4 - Poor. 164 out of 1012 reviews
Rating 2 - Terrible. 246 out of 1012 reviews

5.8/10

Cleanliness

6.4/10

Staff & service

5.2/10

Amenities

5.2/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Terrible

benjamin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Asadullah

Stayed 1 night in Jul 2025

10/10 Excellent

Luke

Stayed 1 night in Jul 2025

2/10 Terrible

Carrie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not book this hotel!

After a delayed flight, we arrived at the hotel for check in. The front desk staff demanded a $100 in cash, saying if we didn’t have cash, we could not check in. We were surprised and stated we prepaid for our room and this hotel has never before required a large cash sum at check in. The front desk staff said the property was purchased by new owners and we either had to come up with $100 cash or he would not check us in. He refused to call a manager, refused to put the deposit on our bank card and refused to refund our prepaid room. He demanded that we use the ATM they have provided in their lobby. When we pointed out that the ATM screen said it was out of service, he said he couldn’t help us and it wasn’t his fault, it was ours for not reading some very obscure fine print in the reservation details. Very disappointing and we were left stranded in the middle of the night after traveling for 20 hours home from a trip overseas. The manager has yet to call us back after two days and we have not received a refund for a hotel stay they refused to let us use. We will never use this hotel again. It’s a shame because it used to be a great deal in the heart of the city and we’ve stayed there several times in the past.
Stayed 1 night in Jul 2025

2/10 Terrible

Ramiro

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rude night cleck

The night cleck was intransigent. I called about my arrival on atramk aroaund 3 am, and he was pushing about arrival time (like I control amtrak trains). Harsh poilicy about x amount of cash deposit against stains on towers and sheets. He lacks manners. The place needs repairs (bath drain didn't work, sink was in bada condition, key cards and lock didn't work properly). If I knew the kind of night cleck's treament to customer, I would never booked that hotel.
Stayed 4 nights in Jul 2025

4/10 Poor

Jack

Business traveller
Disliked: Property conditions & facilities, room comfort
I had a room in front of the washer and drier with it running until 12:30 at night and then started at 6:00 am again. Cockroach was in my room and the plumbing was not properly working and ceiling in th bathroom was peeling
Stayed 2 nights in Jul 2025

2/10 Terrible

Troy

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
... DO NO STAY HERE... UNDER ANY CIRCUMSTANCE... this was a hotels.com will be the cheapest on the Hotels.com listings or always the one with just (1) left, get it now type of deal that literally went up for me moments after I selected it... Sooo many things and reasons it is almost beyond comprehension - in 30+ yrs of fairly regular business travel, the Metropolitan of Salt Lake is maybe my only official review ever... good or bad... it was a 90+ degree day in Salt Lake and Shortly after arriving and releasing my Uber. There was a line of people at a cash machine half a block away when I arrived at the cash machine after I was required to f leave a "cash-only" deposit of $100 (the guy after me had to pay $150, exactly! - zero'sThe hotell mgrs cas
Stayed 1 night in Jul 2025

6/10 Okay

Sara

Business traveller
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Heather

Disliked: Amenities
No early check in
Stayed 1 night in Jul 2025

10/10 Excellent

Alexander

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thumbs up

Perfect
Stayed 1 night in Jul 2025

4/10 Poor

Stacey

Disliked: Amenities, property conditions & facilities
Disappointed. While I am a solo traveler and am on a budget, I’m usually not uncomfortable with motels. But this one disappoints—photos are somewhat deceiving. The reviews are accurate. Pros—location is awesome; price too. Unit not so much. Needs major updating. I even saw a bug 😩 Didn't feel unsafe but there are some shady folks around. No cash deposit reqd but charged my card. Will make sure that it’s returned.
Stayed 4 nights in Jul 2025

10/10 Excellent

Kenneth

Stayed 2 nights in Jul 2025

6/10 Okay

Dan

Good Location

Was an ok place. Good location to get around town fast.
Stayed 4 nights in Jul 2025

6/10 Okay

Benjamin

Liked: Cleanliness
Had to stay here because i accidently booked a leaving flight one day later than i needed. This place was the cheapest nearby, and while they had a sign saying a security deposit was required, it failed to mention how much it would be. Not only that but i had to wait until 3pm to check in, meaning i had to drag my luggage around the city until i was allowed to check in. There was also no soap in the bathroom to wash my hands, and there is a sunscreen for the window, but an actual curtain was broken and on the floor, meaning one of the beds had a light shining on it during it the night, and would make it hard to sleep. Otherwise it is in a convenient location, within walking distance of a tram terminal, and downtown Salt Lake
Stayed 1 night in Jul 2025

6/10 Okay

Rochelle

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

ALEXANDER

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Brian

Stayed 1 night in Jul 2025

10/10 Excellent

ALEXANDER

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Nicole

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and great service
Stayed 1 night in Jul 2025

10/10 Excellent

Dagemawi

Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Stayed 4 nights in Jun 2025

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and lovely rooftop deck pool
Stayed 2 nights in Jun 2025

10/10 Excellent

jahanzaib

Everything was great.
Stayed 1 night in Jun 2025

2/10 Terrible

Quejioun

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean your own bathroom. Maker your own bed.

The bathroom wasn't clean. Making my own bed, doesn't really reflect the pictures.
Stayed 1 night in Jun 2025