Uruca stay
Your stay at this Uruca hotel places you within 2 miles (3 km) of Museum of Costa Rican Art and National Stadium of Costa Rica. Also, National Theater is within 3 miles (5 km) and Jade Museum is within 6 miles (10 km).
Multiple dining options
This smoke-free hotel includes 2 restaurants, an outdoor pool, and a gym. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and airport shuttle. Relax with a drink at the bar/lounge and enjoy perks like free self parking.
13 Feb. 2023 by Guest Relations Manager
Dear Rodley, we really thank you for your post. We are glad you like our hotel and our services. It’s great to know that you receive a friendly attention from our staff. We are very lucky to have a wonderful team that is truly committed to our guests' total satisfaction. We are truly committed to give you the best experience. It is a pleasure being at your service. We hope to receive you in a near future. Thank you for your visit. Best regards. Marjorie Espinoza. Guest Relations Manager
21 Feb. 2023 by Gerente de Relaciones con los Huéspedes
Estimado huésped, gracias por su maravillosa calificación. Nos llena de alegría saber que tuvo una excelente experiencia en nuestro grandioso hotel, esa es la razón de ser de nuestra marca. Nuestra prioridad es la total satisfacción y comodidad de nuestros clientes, por lo que nos llena de orgullo saber que superamos sus expectativas. Nos esforzamos por brindarle un servicio de la más alta calidad, en hermosas y cómodas instalaciones, con todos los servicios a mano y el más amable servicio al cliente. Tenemos la suerte de contar con un fenomenal equipo de colaboradores que está totalmente comprometido a que nuestros huéspedes tengan la mejor experiencia. Fue todo un placer estar a su servicio. Muchas gracias por elegirnos; esperamos que regrese muy pronto.Marjorie Espinoza. Gerente de Relaciones con los Huéspedes.
5 Sep. 2019 by Guest Relations Manager
Dear Traveler , thanks for sharing your very nice comments about your stay with us. It is truly rewarding knowing that you found our premises so beautiful and that you were more than pleased with our staff's excellent customer service and with the amenities we offer and provide. We strive to comply with our guests needs and requests as quickly as possible and always, with big and warm smiles across our faces so that our guests can see how proud we are of having them here with us and how happy we are of being able to serve them. It was a pleasure having you as a guest. Thank you for choosing us as your hotel. We hope to see you back again soon. Warmest regards. Marjorie Espinoza. Guest Relations Manager
14 Mar. 2019 by Guest Relations Manager.
Dear FromNewYork, thank you so much for sharing your comments about your stay at our hotel. We really do hope that it was good and that you were pleased with our services and accommodations because nothing is more important than our guests'total comfort and satisfaction. We are truly sorry to learn about the inconveniences you experienced when you first arrived during your check in; please accept our most sincere apologies for them. We assure you that it was not our intention to make you wait so much after such a long trip, both with the shuttle and later at the hotel, when our front desk staff could not find your reservation. We are glad that in the end, we were able to find it and once again, we apologize for the delay and inconveniences you experienced. It was a pleasure being at your service. Thank you for staying with us. Warmest regards. Marjorie Espinoza. Guest Relations Manager.
20 Feb. 2019 by Guest Relations Manager.
Dear LEGRANDE, thank you so much for sharing your kind comments. We are truly sorry to learn that your stay at our hotel was not up to your expectations so we ask you to please accept our most sincere apologies for it. We are truly sorry that we have not taken out the smoking option at the website because due to Costa Rican law, smoking is prohibited in any places such as restaurants, hotels, bars, discos, casinos, ect, and any public areas that do not specify that smoking is allowed. Once again, we apologies for our mistake and for any inconvenience it might have caused you. We are also very sorry and embarrassed that the iron and ironing board in your room were broken, we assure you that if you had let our front desk staff know about it, they would have immediately send someone from housekeeping with an iron and ironing board. Regarding the mini fridge that you requested which never arrived, we are truly distraught about it because we assure you that there is nothing more important to us than our guests' total comfort and satisfaction. Not complying with our guests' requests is something totally unacceptable to us which goes against our customer service standards and against our hospitality philosophy, our management is going to see to it that this never happens again. Please, accept our apologies for that and for all the other inconveniences you experienced. It has been a pleasure being at your service. Thank you for staying with us. Warmest regards. Marjorie Espinoza. Guest Relations Manager.
20 Mar. 2018 by Juan C.Sevilla
Thanks for staying with us. We appreciate your feedback!
2 Feb. 2018 by Guest Relations Manager
Dear L AZ, thank you for sharing your comments about your stay at our hotel. Our hotel and all its staff are completely committed to our guests' total comfort, satisfaction and well being so we are very distressed to learn that your stay was not up to your expectations and that you were not able to rest as much as you were looking forward. Please accept our most sincere apologies for al the inconveniences you experienced. Our front desk staff did speak to the adults in charge of the children not once but 3 times. We assure you that if you had let our front desk staff know that you wanted to change your room to another one further away from the children, they would more than glad to immediately comply with your request because as we mentioned before, nothing is more important than our guests' total comfort and satisfaction. Once again, we really do apologize for the inconveniences you experienced. It was a pleasure being at your service. Thank you for staying with us. Warmest regards. Marjorie Espinoza. Guest Relations Manager.
8 May 2017 by Hotel Staff
Dear Traveler, thank you for sharing your review about your stay in our hotel. We really do thrive on our guests' total comfort and satisfaction so it is very important to make sure that all our guests have a wonderful and pleasant hotel experience. We are very sorry to learn about the food of both restaurants at our premises. Neither of those two restaurants belong to the hotel but since we are so committed to your satisfaction, we are going to send your review to their Managements so that they can immediately take them into account. Once again, we are very sorry about it. On the other hand, it is nice knowing that you did like the food at the Casino and that your stay was in general a very pleasant experience. Thank you for staying with us. It was a pleasure being able to serve you. Warmest regards. Marjorie Espinoza. Guest Relations Manager
29 Dec. 2015 by Hotel Staff
Dear John, thank you for taking the time to write and share your comments about our hotel. It is very nice knowing how good you found your accommodations and some of the services we offer such as our free wifi and our complimentary breakfast in either both restaurants in on premises. We really do thrive on our guests' happiness and satisfaction so we are very sorry that our shuttle transportation was not up to your expectations. We do offer free shuttle transportation from the airport to the hotel, but if our guests need transportation from the hotel to the airport for US $8.00 per guest and it follows a certain schedule which they can check either at the front desk or at our website. Once again we are truly sorry about your dissatisfaction with our shuttle service, we assure you that we are going to share your comments with our Management so they can take it into account. It was a pleasure being at your service. Thank you for staying with us and we wish you a happy New Year. Best regards.
2 Dec. 2015 by Hotel Response
Dear Traveler, thank you for sharing your comments about our hotel, we really appreciate them because it lets us know exactly how our guests feel about the hotel and its services so we can know what we need to do in order to have our guests' complete satisfaction. We are delighted that you liked your accommodations so much, finding them so comfortable and cozy, also liking the food that the on site restaurants offer. We are truly sorry about the lack of information you had regarding the hotel's shuttle. We were certain that our web page had been updated with that information so please accept our apolgies for our mistake. We also will like to thank you for your advice regarding the tickets in the casino, we are sure going to take it into account. It was a pleasure having you as a guest. We hope to see you back again soon. Warmest regards.
The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
The following facilities are closed on Friday and Saturday:
Irazu Hotel & Studios offers its guests an outdoor pool and a fitness center. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 3315 square feet (308 square meters) and includes conference space. Tour/ticket assistance, a vending machine, and multilingual staff are also featured at the business-friendly Irazu Hotel & Studios. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. This San José hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free RV, bus, truck parking
Irazu Hotel & Studios offers 118 accommodations with safes and coffee/tea makers. Premium cable television is provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.
For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.
Dennys - This brasserie serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open 24 hours.
The Best Bar Food & Drink - This sports bar specializes in Fusion cuisine and serves lunch, dinner, and light fare. Open daily.
24-hour room service is available.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Irazu Hotel & Studios offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a security system in each accommodation.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.