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"This property is very clean, the pool area is beautiful and the amenities are convenient. We enjoyed the bar, restaurant and warm chocolate chip cook
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Family-friendly 4-star hotel near Oxígeno Human Playground
In suburbs
You'll be within 2 miles (3 km) of Cariari Bowling Center and 6 miles (10 km) of Oxígeno Human Playground with a stay here. Cafe Britt Coffee Farm and City Mall are also within 6 miles (10 km).
Casino, dining
This smoke-free hotel features a casino, a full-service spa, and a restaurant. Families will appreciate the children's pool and onsite laundry facilities. Enjoy the outdoor pool and perks like free self parking and a free airport shuttle.
Free WiFi, MP3 docks
The 222 guestrooms have LCD TVs with cable channels and offer free WiFi and MP3 docks. 24-hour room service, wired Internet, and DVD players are also available.
DoubleTree by Hilton Cariari - San Jose Costa Rica ratings based on 32 Verified Reviews
Review Summary
4.4
out of 5
4.5 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition4.5 out of 5.0
Guest reviews for DoubleTree by Hilton Cariari - San Jose Costa Rica
Everyone (14)Couples (4)Family (5)
5 out of 5
This property is very clean, the pool area is beautiful and the amenities are convenient. We enjoyed the bar, restaurant and warm chocolate chip cookies. The included breakfast had a wide variety of selections. The staff was friendly and helpful. I would recommend staying here!
Posted by a verified traveller on 25 May 2021
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Comment from Hotel Management
25 May 2021
by Laura Espinoza
Thanks for staying with us. We appreciate your feedback!
5 out of 5
Posted by a verified traveller on 7 Apr. 2021
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Comment from Hotel Management
27 Apr. 2021
by Laura Espinoza
Thanks for staying with us. We appreciate your feedback!
4 out of 5
Great place for a last night before the early exit flight. Everything was beautiful, clean, covid-safe and quick to get us comfortable and on our way (7:20am flight, 4:30am out the door with 3 kids!). The only thing that kept this from 5 stars across the board was the restaurant. The food was amazing, and our server was great, but . . . when we first walked up at 9:28pm(long drive from Manuel Antonio!) we were greeted with "we're closing down the main dining area, but you can sit over at the sad tables off to the side." Um, no, this is the Hilton not the Holiday Inn, you serve and seat for dinner until closing time compadre . . . I get it that they are trying to close down the main dining area so they can all go home at 10, but again, it's the Hilton, open serving til 10, the end.
Posted by a verified traveller on 4 Apr. 2021
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Comment from Hotel Management
5 Apr. 2021
by Laura Espinoza
Thanks for staying with us. We appreciate your feedback!
5 out of 5
Posted by a verified traveller on 1 Dec. 2020
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Comment from Hotel Management
3 Dec. 2020
by Laura Espinoza
We appreciate your visit, we hope to see you again soon at your home in Costa Rica Doubletree by Hilton Cariari
5 out of 5
It's an absolutely breathtaking property. Any imperfections are dwarfed by the overall experience of staying here.
That being said, the imperfections: the room espresso machine water tank had mildew in it and after two attempts at getting it cleaned by leaving it out, had to take it to the front desk. The room jacuzzi jet airflow control was broken. The shower was so echo-y that if you talked too loud, the sound would muffle and could not be understood by my wife standing right next to me. We had to shower with both doors open. We paid for included breakfast, but we were only given access to a limited spread compared to the main hotel, which was an extra $10 per person per day. It would've been nice to know about that beforehand.
All little things, that would not stop me from staying there again, but would love to have corrected.
Posted by William, from Lynchburg, VA on 7 Jan. 2020
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Comment from Hotel Management
8 Jan. 2020
by Katherine Duran
Dear William, We’re very sorry we didn’t provide you with the high quality of amenities and service you deserved during your recent stay at DoubleTree by Hilton Cariari San Jose. We apologize for the malfunctioning of the espresso machine and the airflow control, we’ve reported the problem to our maintenance team. We’ll be sure to address the issues with the room amenities. We see that you were unhappy with the breakfast charge, and we apologize if the charge wasn’t clear when you booked it. We work hard to personalize each guest's experience and try to keep costs affordable. Your review helps us maintain a focus on both of those areas. Thank you again for your review. Our front desk department goes through a detailed process every day to make sure that our guests receive exactly the service they expect. We hope that next time you’re in San Jose, you’ll stay with us again.
4 out of 5
This Property was wonderful and clean and nice and everything good you could say...except there is a night club near by? Because I heard a lot of Bass and Drums while trying to sleep. It was a Sat. Night so maybe a party in or around the hotel.
Posted by a verified traveller on 5 Nov. 2019
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Comment from Hotel Management
5 Nov. 2019
by Katherine Duran
Thank you for choosing to stay with us. We’re very sorry for the noise issue you encountered during your stay at the DoubleTree by Hilton Cariari. Your satisfaction is very important to us, and we appreciate your feedback about the noisy music. Your comments will help us correct these issues. We hope you’ll consider staying with us again the next time you’re in San Jose.
5 out of 5
Nice hotel, near nice dining options, friendly staff
Posted by a verified traveller on 25 Aug. 2019
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Comment from Hotel Management
26 Aug. 2019
by Freilich Gimenez
Hi, your comments about your stay at DoubleTree by Hilton Cariari San José made me smile. We know it’s the little things that make your stay more comfortable (along with our great location). Hope to see you again soon
4 out of 5
Posted by a verified traveller on 9 Aug. 2019
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5 out of 5
The Doubletree is a great facility! The service is over the top!
Posted by a verified traveller on 5 Aug. 2019
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Comment from Hotel Management
27 Aug. 2019
by Freilich Gimenez
Your comments about your stay at DoubleTree by Hilton Cariari San José made me smile. We know it’s the little things that make your stay more comfortable (along with our great location and excellent service). Hope to see you again soon.
5 out of 5
Posted by a verified traveller on 15 Jul. 2019
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Comment from Hotel Management
18 Jul. 2019
by Freilich Gimenez
Dear Traveler,
Thank you so much for traveling to Costa Rica and for choosing DoubleTree by Hilton Cariari San Jose. We are thrilled to hear that you had a great stay in our property. Thank you so much for sharing your review.
About the DoubleTree by Hilton Cariari - San Jose Costa Rica
DoubleTree by Hilton Cariari - San Jose Costa Rica offers its guests a full-service spa, an outdoor pool, and a spa tub. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a swim-up bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and coworking spaces. Event space at this hotel measures 14000 square feet (1301 square meters) and includes conference space. A casino, a children's pool, and a 24-hour fitness center are also featured at the family-friendly DoubleTree by Hilton Cariari - San Jose Costa Rica. A roundtrip airport shuttle is free (available on request). Self parking is free. This 4-star Ciudad Cariari hotel is smoke free.
1 building
222 guestrooms or units
2 levels
14000 sq ft of conference space
1301 sq m of conference space
Built in 1973
Casino
Dining venue
Bar by the pool
Swim-up bar
Bar or lounge
Coffee shop
Deli
Poolside lounge chairs
Umbrellas for the pool
Business center (24 hours)
Conference space
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Staff is multilingual
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Grocery service (free)
Wedding services available
Pool or billiards table
Terrace
Garden
Gift shop
Beauty salon
Newspapers in lobby (free)
Television in lobby
ATM
Bellhop
No smoking on site
Family Friendly Amenities
Family property
Outdoor pool
Children's pool
Free WiFi
Snack bar/deli
Laundry facilities
DVD player
Internet
Available in all rooms:
Free WiFi
, Wired Internet access (surcharge)
Available in some public areas:
Free WiFi
Parking
Free self parking
Transport
Airport: Juan Santamaria Intl. Airport (SJO) (8.6 km / 5.3 mi)
Train station: San Antonio de Belen Station (3.9 km / 2.4 mi)
Property shuttles: Free airport shuttle
Parking: Free self parking
Room Amenities
DoubleTree by Hilton Cariari - San Jose Costa Rica offers 222 accommodations with MP3 docking stations and DVD players. 37-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Ciudad Cariari hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include safes and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
MP3 dock
In-room dining (24 hours)
LCD television
Cable channels
Premium channels
DVD player
Coffee maker
Hypo-allergenic bedding
Shower and tub combination
Cribs (surcharge)
Rollaway beds (surcharge)
Housekeeping (daily)
Hair dryer
Laptop safe
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Climate control (air conditioning)
Ensuite bathroom
Wheelchair accessible
Food & Drink
For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10 AM.
Las Tejas - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
A complimentary grocery shopping service is offered and 24-hour room service is available.
Spa Services
Body treatments
Facial treatments
Manicures and pedicures
Body scrubs
Aromatherapy treatments
Massages
Hot stone massage
Deep tissue massage
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Minimum check-in age is: 18
Check-in time ends at midnight
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
Rollaway/extra beds are available for USD 16.95 per night.
Cribs (infant beds) are available for USD 16.95 per night.
Pet Policy
Pets: USD 57.00 per pet, per stay
Only dogs and cats are allowed
Maximum 1 per room (weight limit: 25 lbs)
Food and water bowls are available
Service animals are exempt from fees
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast.
No elevators
Service animals are allowed
Service animals are exempt from fees/restrictions
Number of children who can stay free - 2
Debit cards
Staffed front desk
LGBTQIA friendly
Property is cleaned with disinfectant
Staff wears personal protective equipment
Masks are available to guests
Guests are provided with free hand sanitizer
Social distancing measures are in place
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property does not follow sanitization practices of any association
Masks are compulsory at the property
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: USD 22.00 per person (approximately)
Fee for in-room wired Internet: USD 9.95 (rates may vary)
Pet fee: USD 57.00 per pet, per stay
Service animals are exempt from fees
Crib (infant bed) fee: USD 16.95 per night
Rollaway bed fee: USD 16.95 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
DoubleTree Hilton Cariari Jose
DoubleTree by Hilton Cariari - San Jose Costa Rica Hotel
You should know
DoubleTree by Hilton Cariari - San Jose Costa Rica offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Up to 2 children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
