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"The only complaint is that the coffee maker’s outlet was not working . Had to move the coffee maker to make a cup of coffee. " More

By a verified traveller on Tue 02 Jan 2024

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Hotel Description

3-star hotel near San Jose Convention Center

City center stay

Within a 10-minute walk of this Downtown San Jose hotel, you'll find San Jose Convention Center and San Jose State University. California Theater and Plaza de Cesar Chavez are also within half a mile (1 km).

Renovated in 2016

This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Self parking, a terrace, and express check-out are also offered.

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
CA $175* Per night/room 1 Apr. - 2 Apr.

Suite, 1 King Bed with Sofa bed, Corner

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds (Mobility Accessible, Tub)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Four Points by Sheraton San Jose Downtown ratings based on 21 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Four Points by Sheraton San Jose Downtown

Everyone (9) Couples (6) Family (6)
5 out of 5
The only complaint is that the coffee maker’s outlet was not working . Had to move the coffee maker to make a cup of coffee.

Posted by on 2 Jan. 2024

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Comment from Hotel Management

9 Jan. 2024 by Front Desk

Hello,Thank you for choosing Four Points. Looking forward having you back.Sincerely

5 out of 5

Posted by on 19 Nov. 2023

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Comment from Hotel Management

12 Dec. 2023 by Front Desk

Hello,Thank you for staying at Four Points. Looking forward having you back.Again, thank you for choosing Four Points.Sincerely

3 out of 5

Posted by on 18 Aug. 2023

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Comment from Hotel Management

22 Aug. 2023 by Front Desk

Hello,Thank you for staying with us at Four Points.Looking forward aving you back with us.Sincerely

1 out of 5

Posted by on 18 Oct. 2022

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5 out of 5
Close to San Jose State University. The remote control for the entertainment center needed new batteries because it was hard to change channels without pressing the controller really hard.

Posted by on 16 Aug. 2022

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4 out of 5
Nice clean room though small in size. It was a bit noisy. The parking attendant was nowhere to be found when we parked in the designated lot however the front desk clerk was able to help with a parking tag.

Posted by on 14 Jan. 2022

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Comment from Hotel Management

18 Jan. 2022 by DOS

Thank you for staying with us and for taking the time to provide a detailed review. We appreciate the compliments on cleanliness and helpfulness of the front desk clerk. Our hotel was originally built in 1911 with varying room sizes from cozy little corner rooms to more spacious suites and as you mentioned, our downtown location can be bustling at times. We look forward to welcoming you back for a more favorable guest room experience next time!

5 out of 5

Posted by on 7 Jan. 2022

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5 out of 5
They good and clean

Posted by on 25 Dec. 2021

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Comment from Hotel Management

21 Jan. 2022 by DOS

Thank you for your remarks and the high scoring review. Please come back and stay another time!

5 out of 5

Posted by on 29 Oct. 2021

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4 out of 5
Very friendly ,helpful and nice

Posted by on 9 Aug. 2021

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About the Four Points by Sheraton San Jose Downtown

Location 211 S First Street, San Jose, CA 95113

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 2 meeting rooms. Public spaces have free WiFi. A fitness center, a terrace, and a vending machine are also featured at the business-friendly Four Points by Sheraton San Jose Downtown. Parking is available for a fee. A complete renovation of Four Points by Sheraton San Jose Downtown was completed in 2016. This 3-star San Jose hotel is smoke free.

  • 86 guestrooms or units
  • 4 levels
  • Built in 1911
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Terrace
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking (surcharge)

Transport

  • Train station: San Jose Diridon Station (1.6 km / 1 mi)
  • Metro station: San Antonio Station (0.2 km / 0.2 mi)
  • Parking: Self parking and RV/bus/truck parking available for a surcharge

Room Amenities

Four Points by Sheraton San Jose Downtown offers 86 accommodations with laptop-compatible safes and complimentary bottled water. Televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This San Jose hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

  • Television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (on request)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Desk chair

Food & Drink

Four Points by Sheraton San Jose Downtown has a restaurant on site.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

An adult age 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free, per registered adult, when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Union Pay. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited.

For guests' safety, the property includes a smoke detector and a deadbolt lock in each accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • UnionPay
  • Events/parties not allowed
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Children stay free 18
  • Credit card pre-authorization
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Masks are compulsory at the property
  • Mobile key entry is not available
  • Property does not offer onsite COVID-19 testing

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 39.00 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Four Points San Jose
  • Four Points Sheraton Hotel San Jose
  • Four Points Sheraton San Jose
  • San Jose Four Points
  • San Jose Four Points Sheraton
  • San Jose Sheraton Four Points
  • Sheraton Four Points San Jose
  • Sheraton San Jose Four Points
  • Four Points Sheraton San Jose Hotel
  • Four Points By Sheraton San Jose Downtown Hotel San Jose
  • 4 Points By Sheraton San Jose Downtown
  • Four Points Sheraton San Jose Downtown Hotel
  • Four Points Sheraton San Jose Downtown
  • Four Points By Sheraton San Jose Downtown Hotel
  • Four Points by Sheraton San Jose
  • Four Points By Sheraton Jose
  • Four Points by Sheraton San Jose Downtown Hotel
  • Four Points by Sheraton San Jose Downtown San Jose
  • Four Points by Sheraton San Jose Downtown Hotel San Jose

You should know

  • One child 18 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.