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Hilton Garden Inn San Jose Airport City Mall

3.5 star property
3.5-star hotel with 1 outdoor pools, connected to a shopping center

Choose dates to view prices

Photo gallery for Hilton Garden Inn San Jose Airport City Mall

A pool area with lounge chairs and umbrellas, a bar, and a 'City Mall' sign.
Property video
A modern bar area with wicker chairs, a bar counter, and shelves with bottles.
A modern interior with a reception desk, seating area, and a partition with vertical slats.
A buffet setup with multiple food stations, including a variety of dishes and beverages.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi

Explore the area

View in a map
Francisco J. Orlich Road, Alajuela, Alajuela
  • Place, City Mall
    ‪1 min walk‬
  • Place, Juan Santamaría Park
    ‪17 min walk‬
  • Place, Plaza Real Alajuela
    ‪19 min walk‬
  • Airport, San José (SJO-Juan Santamaría Intl.)
    ‪16 min walk‬

Room options

View all photos for Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Room, 2 Double Beds

9.4 out of 10
Exceptional
(42 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 2 Double Beds, Mountain View

A hotel room with two beds, a desk, and a chair. There are large windows offering a view of mountains and greenery.

Room, 2 Double Beds, Mountain View

7.2 out of 10
Good
(10 reviews)
  • Mountain view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Classic Room, 1 Bedroom

A bedroom with a large bed, a round table, and a view of a green landscape through large windows.

Classic Room, 1 Bedroom

7.0 out of 10
Good
(8 reviews)
  • City view
  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Basic Room, 1 Queen Bed

A hotel room with a bed, a desk, a chair, and a large window with curtains.

Basic Room, 1 Queen Bed

9.0 out of 10
Wonderful
(45 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Basic Room, 1 Queen Bed, Mountain View

A hotel room with a large bed, a desk, a chair, and a view of the mountains.

Basic Room, 1 Queen Bed, Mountain View

9.2 out of 10
Wonderful
(17 reviews)
  • Mountain view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room, 1 King Bed (Roll-In Shower)

A hotel room with a bed, a desk, a chair, a small ottoman, and a large window with curtains.

Room, 1 King Bed (Roll-In Shower)

8.8 out of 10
Excellent
(31 reviews)
  • City view
  • 51 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed (Roll-In Shower)

A hotel room with a large window, a bed, a desk, and a chair.

Room, 1 King Bed (Roll-In Shower)

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 51 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

2 Double Beds

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Queen Room with Mountain View

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

2 Double Beds Mountain View

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

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About the area

Alajuela

Close to airport.Stay at this Alajuela hotel and you'll be within half a mile (1 km) of City Mall and 2 miles (3 km) of Juan Santamaría Park. Alajuela Cathedral and Central Market Alajuela are also within 2 miles (3 km).

What's nearby

  • City Mall - 1 min walk - 0.1 km
  • Juan Santamaría Park - 17 min walk - 1.5 km
  • Plaza Real Alajuela - 19 min walk - 1.6 km
  • Juan Santamaria Historical Museum - 4 min drive - 2.1 km
  • Alajuela Cathedral - 4 min drive - 2.1 km

Getting around

  • San Antonio de Belen Station - 21 min drive
  • Juan Santamaria Intl. Airport (SJO) - 10 min drive

Restaurants

  • ‪El Novillo Alegre - ‬12 min walk
  • ‪Spoon - ‬2 min walk
  • ‪Chili’s Grill & Bar - ‬1 min walk
  • ‪Burger King - ‬3 min walk
  • ‪Burger King - ‬12 min walk

About this property

Hilton Garden Inn San Jose Airport City Mall

3.5-star hotel with 1 outdoor pools, connected to a shopping center
Hilton Garden Inn San Jose Airport City Mall offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

6 meeting rooms and coworking spaces are available. Event space at this hotel measures 2054 square feet (191 square meters) and includes a conference center. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Hilton Garden Inn San Jose Airport City Mall. A roundtrip airport shuttle is free at scheduled times. Free self parking is available.

This 3.5-star Alajuela hotel is smoke free.

  • 1 building
  • 149 guestrooms or units
  • 10 levels
  • Meeting rooms
  • 2054 sq ft of conference space
  • 191 sq m of conference space
  • Built in 2023
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Convenience store
  • Gift shop
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Hilton Garden Inn San Jose Airport City Mall offers 149 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. 55-inch flat-screen televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs, and phones. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided daily.

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Hampton by Hilton San Jose Airport
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  • Free airport shuttle
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4.6 out of 5, Wonderful, 2,634 reviews
The price is CA $160
CA $181 total
includes taxes & fees
Sep 1 - Sep 2
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Property amenities

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free roundtrip airport shuttle from 4:00 AM to 1:00 AM at scheduled times
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 20 to 25 for adults and USD 10 to 15 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping mall
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Area rugs in public areas
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (59 inch wide door)
  • Front entrance ramp
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Maximum 2 (weight limit: 77 lbs per pet)
  • Food and water bowls and an off-leash area are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 20 to 25 for adults, and USD 10 to 15 for children
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay and PayPal
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, cash, mobile payments, Apple Pay, and PayPal.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Property Registration Number 99286738

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Jose City Mall Alajuela
Hilton Garden INN SJO Airport City Mall
Hilton Garden Inn San Jose Airport City Mall Hotel
Hilton Garden Inn San Jose Airport City Mall ALAJUELA
Hilton Garden Inn San Jose Airport City Mall Hotel ALAJUELA

Frequently asked questions

How close is Hilton Garden Inn San Jose Airport City Mall to the airport?

Hilton Garden Inn San Jose Airport City Mall is 2 mi (10-min drive) away from the Juan Santamaria Intl. Airport (SJO) airport, the closest popular airport to the property.

How much does it cost to stay at Hilton Garden Inn San Jose Airport City Mall?

As of Aug 4, 2026, prices found for a 1-night stay for 2 adults at Hilton Garden Inn San Jose Airport City Mall on Sept 1, 2026 start from CA $160, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hilton Garden Inn San Jose Airport City Mall have an airport shuttle?

Hilton Garden Inn San Jose Airport City Mall offers a free airport shuttle, available from 4:00 AM to 1:00 AM at scheduled times.

Does Hilton Garden Inn San Jose Airport City Mall offer free breakfast?

Free breakfast isn’t offered at Hilton Garden Inn San Jose Airport City Mall, but buffet breakfast is offered for a fee of between USD 20 and 25 for adults, USD 10 and 15 for children. It's available every day from 6:00 AM to 10:00 AM.

Is there a casino at Hilton Garden Inn San Jose Airport City Mall?

No, there is no casino at this hotel, but Casino Fiesta (3-min drive) and Casino Fiesta Heredia (9-min drive) are nearby.

What time is check-in at Hilton Garden Inn San Jose Airport City Mall?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hilton Garden Inn San Jose Airport City Mall?

This hotel offers free self parking.

Does Hilton Garden Inn San Jose Airport City Mall have a pool?

Hilton Garden Inn San Jose Airport City Mall features an outdoor pool.

Does Hilton Garden Inn San Jose Airport City Mall have a restaurant?

Yes, there is a restaurant on site.

Does Hilton Garden Inn San Jose Airport City Mall have a spa?

There are no spa services available at this hotel.

How close is Hilton Garden Inn San Jose Airport City Mall to downtown Alajuela?

Hilton Garden Inn San Jose Airport City Mall is 0.8 mi away from Alajuela.

Hilton Garden Inn San Jose Airport City Mall Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1396 out of 2013 reviews
Rating 8 - Good. 333 out of 2013 reviews
Rating 6 - Okay. 139 out of 2013 reviews
Rating 4 - Poor. 81 out of 2013 reviews
Rating 2 - Terrible. 64 out of 2013 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

clifton

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Kameron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to the airport with an easy shuttle. Good food on site with pool. Right next to the city mall for additional dinning
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overnight stay
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location with the mall attached and shuttle to the airport! Clean, comfy rooms
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Great Shopping nearby. Great views.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Faith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, helpful staff
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was very nice and we enjoyed our stay.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities
A decent hotel for a quick night whilst travelling
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, amenities
Great staff, beautiful rooms, great food, great stay.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Lexer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Roseann

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is comfortable, the staff ead helpful. A great place to stay after your arrival or before your departure.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Stacey

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay and close to the airport
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, pool area was great, few steps away from the mall was perfect, short drive to the airport maleneaely morning flight better
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly and it’s a great location
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Per

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and accommodating.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Pauleen Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice pool and beds.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well maintained hotel. Very clean with all the amenities plus a huge Mall and Casino adjacent. A very nice breakfast with lots of variety.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, only minutes away from the airport. Hotel room was very clean and well maintained
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Erin

Liked: Staff & service, amenities, property conditions & facilities
Convenient place to stay for the airport.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Gabe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stop to stay the night before we left to go home. Very close to the airport with a shuttle service. Pool and room were nice and clean.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities
The quality of food was not great, and it was expensive for what you got? Hotel was spotless, staff were great. Nice pool area.
Stayed 9 nights in Apr 2026
Verified review

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hilton Garden Inn in San Jose was perfection. Very clean, the staff is super accommodating and the food is delicious
Stayed 1 night in Apr 2026