Hilton Garden Inn Santa Ana San Jose

3.5 star property
3.5-star hotel near City Place Santa Ana, connected to a shopping center

Choose dates to view prices

Photo gallery for Hilton Garden Inn Santa Ana San Jose

Lobby
Outdoor pool, open 6:00 AM to 8:00 PM, sun loungers
Lobby
Exterior
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
City Place, Santa Ana, Santa Ana
  • Place, Studio Cinemas
    ‪1 min walk‬
  • Place, City Place Santa Ana
    ‪1 min walk‬
  • Place, Business Center Forum 1
    ‪19 min walk‬
  • Airport, San José (SJO-Juan Santamaría Intl.)
    ‪17 min drive‬

Room options

Room, 1 King Bed

9.0 out of 10
Wonderful
(49 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(4 reviews)
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed, Accessible (Roll-In Shower)

9.6 out of 10
Exceptional
(4 reviews)
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Business Room, 2 Double Beds

9.6 out of 10
Exceptional
(5 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(38 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

Larger Deluxe King Room

  • Sleeps 2

Deluxe King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2

Junior Suite, 1 King Bed

  • Sleeps 4

King Room

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

One-Bedroom King Suite With Roll-in Shower-Mobility Accessible

  • Sleeps 4

Two Double Room

  • Sleeps 4

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About the area

Santa Ana

Close to shopping.You'll be within half a mile (1 km) of City Place Santa Ana and 2 miles (3 km) of Business Center Forum 1 with a stay here. Multiplaza Mall Escazu is within 6 miles (10 km) and National Stadium of Costa Rica is within 9 miles (15 km).

What's nearby

  • Studio Cinemas - 1 min walk - 0.0 km
  • City Place Santa Ana - 1 min walk - 0.1 km
  • Hospital Clínica Bíblica - 17 min walk - 1.5 km
  • Business Center Forum 1 - 19 min walk - 1.6 km
  • Momentum Lindora Shopping Center - 4 min drive - 2.5 km

Getting around

  • San Antonio de Belen Station - 9 min drive
  • Juan Santamaria Intl. Airport (SJO) - 33 min drive

Restaurants

  • ‪Shibuya - ‬1 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Starbuck Santa Ana - ‬1 min walk
  • ‪Piccola Italia - ‬7 min walk
  • ‪Tap House - ‬2 min walk

About this property

Hilton Garden Inn Santa Ana San Jose

3.5-star hotel near City Place Santa Ana, connected to a shopping center
Hilton Garden Inn Santa Ana San Jose offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business center and 6 meeting rooms are available. Event space at this hotel measures 5925 square feet (550 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hilton Garden Inn Santa Ana San Jose. Free self parking is available.

This 3.5-star Santa Ana hotel is smoke free.

  • 1 building
  • 143 guestrooms or units
  • 5 levels
  • 5925 sq ft of conference space
  • 550 sq m of conference space
  • Built in 2020
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hilton Garden Inn Santa Ana San Jose offers 143 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. 50-inch flat-screen televisions come with cable channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • Crib (surcharge)
  • Grocery/convenience store
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 25 for adults and USD 25 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Art gallery
  • Designer stores
  • Evening entertainment
  • Outdoor pool
  • Playground
  • Shopping mall
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 50-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 15 to December 20:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per pet, per stay, plus a deposit of USD 50 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 44 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10 per stay.
  • Cribs (infant beds) are available for USD 10.0 per stay.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 25 for adults and USD 25 for children
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system and eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards, and cash. This property uses a grey water recycling system and eco-friendly cleaning products. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 6:00 AM to 8:00 PM.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Santa Ana San Jose
Hilton Garden Inn Santa Ana San Jose Hotel
Hilton Garden Inn Santa Ana San Jose Santa Ana
Hilton Garden Inn Santa Ana San Jose Costa Rica
Hilton Garden Inn Santa Ana San Jose Hotel Santa Ana

Hilton Garden Inn Santa Ana San Jose Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 709 out of 953 reviews
Rating 8 - Good. 141 out of 953 reviews
Rating 6 - Okay. 60 out of 953 reviews
Rating 4 - Poor. 22 out of 953 reviews
Rating 2 - Terrible. 21 out of 953 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Jim Henry Williams

Stayed 7 nights in Dec 2025

10/10 Excellent

Jim Henry Williams

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jason one of the cooks made sure me and my wife was well taken care every morning.
Stayed 7 nights in Dec 2025

10/10 Excellent

Katrina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, clean, new hotel. Theres a plaza in the first floor with access to food, shopping and a Starbucks. Very close to the nice area of San Jose and the Airport. Would def go back.
Stayed 2 nights in Oct 2025

10/10 Excellent

Sterline

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean. The staff was very nice!!
Stayed 4 nights in Oct 2025

10/10 Excellent

Fidel

Stayed 2 nights in Oct 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Mario

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

8/10 Good

Richard

Stayed 4 nights in Oct 2025

10/10 Excellent

Jairo Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located. Beautiful surroundings.
Stayed 3 nights in Oct 2025

10/10 Excellent

Deonte

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub not working properly
Stayed 4 nights in Oct 2025

10/10 Excellent

Kenny

Stayed 2 nights in Oct 2025

8/10 Good

MARIA

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es bien ameno, el parqueo es un poco incómodo y me ha pasado que siempre que me hospedo y somos 4 personas nunca ponen toallas para esa cantidad Gracias
Stayed 3 nights in Aug 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Andrew, Denver

Stayed 2 nights in Sep 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Aug 2025

8/10 Good

Joycelyn

Liked: Cleanliness, staff & service
The staff was very helpful and kind. The rooms were very clean with updated amenities. The beds were not the most comfortable. I ran into a few issues and Sebastian, and Yenderson went above and beyond to make it right. I walked away with only complaint which was the jacuzzi. It was lukewarm warm with lackluster water jets. They need to not advertise that they have one, especially if it is not in good working condition.
Stayed 5 nights in Sep 2025

4/10 Poor

jacqueline, Jacksonville

Liked: Property conditions & facilities
First thing, there is no sign in the vestibule stating you have to use the elevators to the 2nd floor to find the lobby. The staff did not day you have to scan your card to use the elevator. The option to post ahead for breakfast was not listed when booking. They do Not have a free airport shuttle, despite that being in the listing. There were strands of hair on my counter and in the bathroom. The bathroom sink drains slow. The good things about the hutel are the comfort of the bed and the many varieties of restaurants surrounding the location. I doubt I would stay here again because they don't suit my needs with their nickle and diming. $40 to the airport that is 11 mis away !?!
Room view of the pool
King-size bed
Bathroom  shower and slow sink
Doorway view-counter
Stayed 1 night in Sep 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

Fernando

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Had a great experience only use was the bathroom door wasn’t closing I haf to ask for it to be fixed.
Stayed 3 nights in Sep 2025

10/10 Excellent

Diana

Liked: Cleanliness, amenities, property conditions & facilities
Awesome
Stayed 1 night in Aug 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great. The pool is amazing
Stayed 2 nights in Sep 2025

10/10 Excellent

Jusette

Stayed 1 night in Sep 2025

4/10 Poor

Athena

Stayed 1 night in Aug 2025

10/10 Excellent

Paola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Very nice and safe
Stayed 3 nights in May 2025