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Hilton Garden Inn Santa Ana San Jose

3.5 star property
3.5-star hotel near City Place Santa Ana, connected to a shopping center

Choose dates to view prices

Photo gallery for Hilton Garden Inn Santa Ana San Jose

Lobby
Breakfast, lunch, dinner served; local cuisine
Outdoor pool, open 6:00 AM to 8:00 PM, sun loungers
Exterior
Meeting facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly

Explore the area

View in a map
City Place, Santa Ana, Santa Ana
  • Place, Momentum Lindora Shopping Center
    ‪3 min drive‬
  • Place, Terrazas Lindora Shopping Center
    ‪4 min drive‬
  • Place, Multiplaza Mall Escazu
    ‪6 min drive‬
  • Airport, San José (SJO-Juan Santamaría Intl.)
    ‪13 min drive‬

Room options

View all photos for Room, 1 King Bed

1 bedroom, minibar, in-room safe, individually decorated

Room, 1 King Bed

8.8 out of 10
Excellent
(47 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(4 reviews)
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Roll-In Shower)

1 bedroom, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Accessible (Roll-In Shower)

9.6 out of 10
Exceptional
(4 reviews)
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Roll-In Shower)

Suite, 1 Bedroom, Accessible (Roll-In Shower)

Suite, 1 Bedroom, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Business Room, 2 Double Beds

Business Room, 2 Double Beds

Business Room, 2 Double Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(36 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

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Bar (on property)

Hilton Garden Inn San Jose Airport City Mall

Alajuela
  • Pool
  • Free airport shuttle
  • Pet-friendly
  • Parking included
4.5 out of 5, Wonderful, 1,354 reviews
The price is CA $160
CA $181 total
includes taxes & fees
Oct 24 - Oct 25
Hilton Garden Inn San Jose Airport City Mall

About the area

Santa Ana

Close to shopping.You'll be within half a mile (1 km) of City Place Santa Ana and 2 miles (3 km) of Business Center Forum 1 with a stay here. Multiplaza Mall Escazu is within 6 miles (10 km) and National Stadium of Costa Rica is within 9 miles (15 km).

What's nearby

  • City Place Santa Ana - 1 min walk - 0.0 km
  • Momentum Lindora Shopping Center - 3 min drive - 2.1 km
  • Terrazas Lindora Shopping Center - 4 min drive - 2.8 km
  • Multiplaza Mall Escazu - 6 min drive - 6.7 km
  • National Stadium of Costa Rica - 12 min drive - 12.4 km

Getting around

  • San Antonio de Belen Station - 14 min drive
  • Juan Santamaria Intl. Airport (SJO) - 31 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Shibuya - ‬1 min walk
  • ‪Starbuck Santa Ana - ‬1 min walk
  • ‪Andiamo Lá - ‬4 min walk
  • ‪Piccola Italia - ‬9 min walk

About this property

Hilton Garden Inn Santa Ana San Jose

3.5-star hotel near City Place Santa Ana, connected to a shopping center
Hilton Garden Inn Santa Ana San Jose offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business center and 6 meeting rooms are available. Event space at this hotel measures 5925 square feet (550 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hilton Garden Inn Santa Ana San Jose. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 3.5-star Santa Ana hotel is smoke free.

  • 1 building
  • 143 guestrooms or units
  • 5 levels
  • 5925 sq ft of conference space
  • 550 sq m of conference space
  • Built in 2020
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hilton Garden Inn Santa Ana San Jose offers 143 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. 50-inch flat-screen televisions come with cable channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Crib (surcharge)
  • Grocery/convenience store
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 25 for adults and USD 25 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Art gallery
  • Designer stores
  • Evening entertainment
  • Outdoor pool
  • Playground
  • Shopping mall
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 50-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per pet, per stay, plus a deposit of USD 50 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 44 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10 per stay.
  • Cribs (infant beds) are available for USD 10.0 per stay.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 25 for adults and USD 25 for children
  • Airport shuttle fee: USD 33 per vehicle (one-way, maximum occupancy 4)
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system and eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards, and cash. This property uses a grey water recycling system and eco-friendly cleaning products. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 6:00 AM to 8:00 PM.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Santa Ana San Jose
Hilton Garden Inn Santa Ana San Jose Hotel
Hilton Garden Inn Santa Ana San Jose Santa Ana
Hilton Garden Inn Santa Ana San Jose Costa Rica
Hilton Garden Inn Santa Ana San Jose Hotel Santa Ana

Hilton Garden Inn Santa Ana San Jose Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 628 out of 848 reviews
Rating 8 - Good. 126 out of 848 reviews
Rating 6 - Okay. 54 out of 848 reviews
Rating 4 - Poor. 20 out of 848 reviews
Rating 2 - Terrible. 20 out of 848 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Patricia, Hilton Head Island

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2025

8/10 Good

Vicky

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was okay. Decent driving distance to attractions in Poas and farms around 1.30 mins, which was great to avoid staying far from main city. Family friendly, one issue was that towels were not easy to find. They ran out of towels.
Stayed 3 nights in Jul 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay pre flight
Stayed 1 night in Jul 2025

2/10 Terrible

Yorkge, Chicago

Stayed 1 night in Jul 2025

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very good place to stay with family
Stayed 7 nights in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Jul 2025

10/10 Excellent

Alexandra

Stayed 1 night in Apr 2025

10/10 Excellent

Sarah

Liked: Amenities, property conditions & facilities
Great staff, clean, nice gym and amenities
Stayed 1 night in Jul 2025

6/10 Okay

Scarlett

Liked: Cleanliness, staff & service, property conditions & facilities
Very very noisy. There was loud music coming from the street bar until midnight. So noisy could not sleep.
Stayed 1 night in Jul 2025

10/10 Excellent

Jane

Stayed 1 night in Jul 2025

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was very neat and clean
Stayed 6 nights in Jun 2025

8/10 Good

Kerry-Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, the hotel has a well-maintained appearance (modern decor) and is in good condition. However, the room I stayed in had a very strong moldy odor, and visible mold was present in the shower. It would be helpful if the bathrooms had proper ventilation. On a positive note, the property is in a great location, close to many dining options, and is both kid- and pet-friendly.
Stayed 4 nights in Jun 2025

10/10 Excellent

Stefanie G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful are, nice pool

The location is great. It’s in a mall with several good restaurants. The area is quiet. We enjoyed the pool and the views
Stayed 2 nights in Jun 2025

10/10 Excellent

josepha

Stayed 1 night in Jul 2025

10/10 Excellent

Taren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sweet spot in San Jose

This is a very nice, swanky part of town. The area/shopping center offered a variety of restaurants, parking, shopping, Starbucks in a safe, clean environment. The only drawback is it's about 45 min from the airport.
Stayed 1 night in Jul 2025

8/10 Good

Edwine Darby, Brooklyn

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room was a decent size. Nice neighborhood with restaurants around a playground near by. The pool was warm and our kids enjoyed their swim
Stayed 1 night in Jun 2025

10/10 Excellent

ELEN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

8/10 Good

Gustavo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

David

Stayed 1 night in Jun 2025

10/10 Excellent

Keiron, Land O Lakes

Stayed 3 nights in Jun 2025

10/10 Excellent

Marcus

Stayed 2 nights in Jun 2025

2/10 Terrible

Luis, Shelton

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
When we got to the room, I opened the blinds and was immediately creeped out. The building right across from us was under construction, and workers on every floor were staring straight into our windows. We had zero privacy, so we had to keep the blinds shut the entire time. It felt like we were trapped in a prison cell. On top of that, I booked a room with a king-sized bed and was given two queens instead. When I asked the front desk, they claimed there were no king rooms availabl, yet the hotel’s own website still showed them open. It felt like my room was switched because I’m a man traveling with my husband, and they didn’t want us sleeping in the same bed. Whether that was the intention or not, that’s exactly how it came across. And to make matters worse, the TV didn’t offer any movies, and we couldn’t stream anything either. We usually like to unwind at night with a movie, but that wasn’t even an option. Between the lack of privacy, the uncomfortable setup, and zero entertainment, we felt stuck in a dark, windowless box. No comfort, no respect, no reason to ever come back.
Stayed 1 night in Jun 2025

10/10 Excellent

mariaun

Stayed 1 night in Jun 2025

8/10 Good

Denise

Property was clean and the food was good
Stayed 2 nights in Jun 2025

10/10 Excellent

Yessenia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service.
Stayed 3 nights in Jun 2025