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Hotel Isabella

4.0 star property
4-star property near Piazza Tasso

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Photo gallery for Hotel Isabella

Seasonal outdoor pool, open 9:30 AM to 6:30 PM, pool umbrellas
Superior Double or Twin Room
Fountain
Lobby sitting area
Free daily buffet breakfast

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Bar

Explore the area

View in a map
Via Cocumella 12, Sant'Agnello, NA, 80065
  • Place, Corso Italia
    ‪2 min walk‬
  • Place, Piazza Lauro
    ‪15 min walk‬
  • Place, Piazza Tasso
    ‪18 min walk‬
  • Airport, Naples (NAP-Naples Intl.)
    ‪64 min drive‬

Room options

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Single Room

Single Room

Single Room

  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Double or Twin Room

Comfort Double or Twin Room

Comfort Double or Twin Room

8.0 out of 10
Very good
(1 review)
  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed OR 2 Twin Beds and 1 Queen Sofa Bed

View all photos for Classic Double or Twin Room

Classic Double or Twin Room

Classic Double or Twin Room

8.8 out of 10
Excellent
(3 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Triple Room

Triple Room

Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

About the area

Sant'Agnello

Close to the beach.Within a 10-minute walk of the property, you'll find Corso Italia and La Marinella Beach. Gulf of Naples and Museo Correale di Terranova are also within half a mile (1 km).

What's nearby

  • Corso Italia - 2 min walk - 0.2 km
  • Piazza Lauro - 15 min walk - 1.3 km
  • Sorrento Marina - 17 min walk - 1.4 km
  • Piazza Tasso - 18 min walk - 1.6 km
  • Sorrento Lift - 6 min drive - 1.9 km

Getting around

  • Sant'Agnello Station - 13 min walk
  • Naples Intl. Airport (NAP) - 121 min drive

Restaurants

  • ‪La Cantinaccia del Popolo - ‬9 min walk
  • ‪Bar La Piazzetta - ‬11 min walk
  • ‪Banana Split - ‬10 min walk
  • ‪Il Ruttino - ‬4 min walk
  • ‪Ristorante Master Hosts - ‬10 min walk

About this property

Hotel Isabella

4-star property near Piazza Tasso
There's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A seasonal outdoor pool, multilingual staff, and tour/ticket assistance are also featured at Hotel Isabella. Parking is available for a fee.

This 4-star Sant'Agnello property is smoke free.

  • 51 guestrooms or units
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Hotel Isabella offers 51 air-conditioned accommodations with safes and hair dryers. Beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

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Property amenities

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 1 mile (EUR 30 per day), from 7:00 AM to midnight
  • Roundtrip airport shuttle (surcharge)
  • Valet parking on site (EUR 30 per day)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Things to do

  • Bicycle storage
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch flat-screen TV with satellite channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Room service

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between October 18 and March 31.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.00 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: EUR 30 per day
  • Nearby parking fee: EUR 30 per day (6562 ft away; open 7:00 AM to midnight)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

Property Registration Number IT063071A16CJ3SCZL

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in September.
  • Pool access available from 9:30 AM to 6:30 PM.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Isabella Sant'Agnello
Isabella Sant'Agnello
Isabella
Inn Hotel Isabella Sant'Agnello
Sant'Agnello Hotel Isabella Inn
Inn Hotel Isabella
Hotel Isabella Hotel
Hotel Isabella Sant'Agnello
Hotel Isabella Hotel Sant'Agnello

Hotel Isabella Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 42 out of 65 reviews
Rating 8 - Good. 15 out of 65 reviews
Rating 6 - Okay. 4 out of 65 reviews
Rating 4 - Poor. 0 out of 65 reviews
Rating 2 - Terrible. 4 out of 65 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and great quick breakfast buffet to start the day! Felt very safe
Stayed 2 nights in Sep 2025

8/10 Good

Katlin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

8/10 Good

Anup

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at this hotel, Sorrento is brilliant and the hotel is good quality at a reasonable price. We really liked the pool, it was a great temperature in the heat and never too busy to get a sunbed. I read some people moaning that next doors pool was better; next door is also a lot more expensive! Staff were lovely, very helpful and welcoming. Do be aware that the hotel is 20 minutes walk from the town centre, which feels a long way in the heat, there’s also not much in the local area. We also had an issue where the hotel tried to charge us €30 to throw away a damaged suitcase which seemed a bit over the top. But all in all we liked the hotel.
Stayed 6 nights in Jul 2025

10/10 Excellent

Domenic

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Centrally located to downtown
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveller

Travelled with group
Liked: Room comfort
Disliked: Property conditions & facilities

It was okay….

We turned up to the hotel in the evening and was met by the friendly receptionist who checked us in. When we got to the room we had no running water - which wasn’t ideal. I went to reception, where I was given little support and was told it’s perhaps just maintenance. Thankfully we woke up to water again. The hotel was around a 20 minute walk from the centre and the bus/ train station which felt much longer in the heat. The outside of the hotel and pool felt modern and well looked after. The room was very basic and didn’t feel as nice. There was no complimentary water etc - which was frustrating with how far the nearest shops were.
Stayed 4 nights in Jul 2025

10/10 Excellent

Laurie

Liked: Cleanliness, amenities, property conditions & facilities
Beautifully upgraded! Very friendly staff. Excellent breakfast, which is included with the stay. Location to main square and harbor was also great… only about 1 mile away.
Stayed 2 nights in Jul 2025

10/10 Excellent

Lucy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

This is a lovely hotel a little outside of Sorrento. 7 min walk to a beach club and 20 min walk into Sorrento. Everyone who works there is so helpful and kind. Pool was sooo nice in the heat too!
Stayed 2 nights in Jun 2025

8/10 Good

Akemi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is within walking distance to restaurants and the main part of town. The staff were very friendly and hospitable. We felt comfortable and safe at all times. The one inconvenience we experienced was parking. There is no parking in the area but they offer an offsite valet service with an external vendor for 30 euros a day. So we had to notify them an hour before we needed the car. Breakfast buffet was delightful. They had gluten free options which allowed me to partake in bread and coffee cakes. The hostess was so friendly with a smile on her every morning. Overall, it was a pleasant experience staying here.
Stayed 4 nights in Jun 2025

2/10 Terrible

Jose

Travelled with family
Disliked: Staff & service
They charged me extra amount like almost same as the whole room for an extra person for only 1 night I feel ripped off I am sorry I did a reservation for 3 and my son decided to go at last minute and for a kid they charged me that crazy
Stayed 1 night in Jun 2025

10/10 Excellent

Devin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is n an excellent hotel! The room was amazing and the staff was even better. Could not say more about the staff, super friendly, accommodating and helped in every way. Everyone at the front desk made our stay better. The breakfast was great and the breakfast staff was truly a joy. The folks that came to clean the rooms as well, super job and always respectful of your things and made our stay even better. If I ever come back to Italy, I will be coming back to hotel Isabella.
Stayed 5 nights in Jun 2025

8/10 Good

alisha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was very clean and the staff was very helpful, slightly out the centre by around 20 minutes but for the price you can’t complain
Stayed 2 nights in Jun 2025

10/10 Excellent

Marian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ladies on the front desk were really nice! The men were not as nice.
Stayed 2 nights in Jun 2025

6/10 Okay

Dennis, Alcona

Travelled with family
Liked: Cleanliness
No heated pool cheap breakfast cheap to
Stayed 3 nights in May 2025

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff are so friendly and helpful! Hotel is very clean and great lobby with lots of seating and lobby bar! Breakfast was included and tons of hot and cold options. No parking on site but there is valet for $30/day where they park your car for you and bring back with a 1 hour notice. Parkade also close by for $2.00/hour. Would stay here again!
Stayed 1 night in Sep 2024

10/10 Excellent

Yue

Stayed 3 nights in Aug 2024

8/10 Good

Soheyl

Liked: Staff & service
Stayed 3 nights in Aug 2024

8/10 Good

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay at this hotel and breakfast each morning was best we had in Italy. Good location away from busy Sorrento, it’s 10-15 min walk to city center. Beds are comfortable, rooms clean, good A/C and staff are kind and helpful in providing recommendations for restaurants and activities.
Stayed 5 nights in Aug 2024

10/10 Excellent

KATHLEEN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Maria, Glendale

Travelled with family and small children
Liked: Amenities
Excellent place to stay. Would come again!
Stayed 2 nights in Jul 2024

10/10 Excellent

Aileen

Liked: Amenities
Fantastic hotel very clean staff were amazing 100 percent go back to this hotel highly recommened
Stayed 4 nights in Jun 2024

10/10 Excellent

Candace

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This adorable little boutique hotel is a charm to stay at. Our room was comfortable. The staff are very attentive and helpful when things arise. Breakfast was fabulous. It may have been great to see a bit of a change in the warm items, staying for a longer time might make it a little tiring having the same warm foods. For anyone who loves pastries and desserts, there’s LOTS! The grounds are clean, and pool area - not bad. It’s nice to have somewhere to unwind within the hotel grounds.
Stayed 3 nights in Jun 2024

10/10 Excellent

Monica

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2024

10/10 Excellent

Jeffrey

Stayed 1 night in Jun 2024

10/10 Excellent

Vanessa

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with a very kid staff. Rooms are a bit on the smaller side but we stayed for the night and had everything we needed. I would definitely recommend this hotel.
Stayed 1 night in Apr 2024