The property is great. It was my fourth time back, but the receptionist who is there during the day was not friendly or welcoming, and at times she had an attitude.
Amazing hotel, incredible staff everyone is very nice. Hotel doesnt have A/C but it temperatures drop at night. The only thing I would have liked to know is that they shutdown the water from like 11:00 pm - 6-7 am or so.
The staff at Budamar is outstanding. Claudia, the front desk lady will go above and beyond to help however she can. The wait staff always kept drinks coming with a smile. We had the ocean facing room in the top floor and it was the best view on the beach. Fantastic!
I was excited to stay at Budamar and it didn't disappoint. I had the suite #2 right in front on the beach. Check in was fast and easy. I had dinner and the food was delicious as well. The staff was amazing specially Carlos who was super helpful. The only reason I'm not giving 5 stars is because the room smelled like fresh paint. I stayed 3 nights and the first 2 was not able to sleep in the room. Luckily the room had a bed outside. When i approached the staff they weren't at all concerned about the smell. They told me it was painted 3 weeks ago but it was obvious it had been a few days. I could tell the furniture was painted and still semi wet. What was upsetting was that the manager didn't show any concern. No one came to check the room or smell. I was not offered anything not even an apology for the inconvenience. Nevertheless I still had an amazing time and would certainly go back.