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"Location is excellent. Beach and pools are very nice but the hotel room and facilities are way outdated. Room decor and furniture need to be brought t
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Within a 5-minute walk of this Santa María Huatulco resort, you'll find Playa Conejos and Bahías de Huatulco. Also, Playa Magueyito is within half a mile (1 km) and Arena Beach is within 2 miles (3 km).
Luxury amenities
This luxury resort features a private beach, a full-service spa, and a nightclub. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free valet parking. Enjoy a meal in one of the 7 restaurants and perks like free buffet breakfast and free self parking.
Soaking tubs, free WiFi
Boasting deep soaking bathtubs, the 399 guestrooms also offer free WiFi and furnished balconies or patios. LCD TVs come with satellite channels, and other amenities include pillowtop beds and iPod docks.
Secrets Huatulco Resort & Spa ratings based on 4 Verified Reviews
Review Summary
4.5
out of 5
4.5 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.0 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition2.0 out of 5.0
Guest reviews for Secrets Huatulco Resort & Spa
Family (1)
3 out of 5
Location is excellent. Beach and pools are very nice but the hotel room and facilities are way outdated. Room decor and furniture need to be brought to this century, you can tell it was created everything is old from bathroom to cable box, closets, decor, carpet, etc.
The Gym is really sad, half of the equipment didnt work.
Posted by a verified traveller on 8 Jan. 2020
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Comment from Hotel Management
14 Jan. 2020
by Diana Rios E-Concierge
Thank you for sharing your comments through our Expedia account.
We would like to offer our sincerest apologies for the areas where we did not meet your expectations. We never like to hear that our guests have been disappointed in their stay. You can be sure that we have taken note of these aspects you mentioned that made your stay less than perfect.
We hope to welcome you again in a future occasion and offer you the exceptional quality and service that characterizes our brand.
Diana Rios
E-Concierge
5 out of 5
excellent facility, excellent staff and beautiful people!!
Pros:Free breakfast, Close restaurants, Free Internet, Quiet, professional
huatulco is a beautiful place with beautiful people!!
Posted by porquenosandiego, from San Diego, CA, USA on 4 Sep. 2012
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Comment from Hotel Management
27 Sep. 2016
by Axel Chavez /General Manager Assistant
Dear Guest,
Thank you very much for sharing your comments through our Expedia Account. We are delighted to know about your experience with us.
Our mission is to offer the best quality services to our guests, and your message is a source of motivation to continue working in this way.
It has been our pleasure to attend you in Secrets Huatulco and we hope to see you again in your home outside of home in a not distant future, where to serve you: Is our pleasure!
Kind Regards,
Axel Chavez
General Manager Assistant
Secrets Huatulco Resort & Spa
5 out of 5
great service everywhere
Pros:Free breakfast, Free Internet, Quiet
Super views from every room. Food and service very good. Top shelf brands at the bars. Hot this time of year (we went in June) but a light breese everyday. Adults only. All ages there.
Posted by oldtraveler51, from illinois on 18 Jun. 2012
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Comment from Hotel Management
27 Sep. 2016
by Axel Chavez General Manager Assistant Secrets Huat
Dear Guest,
Thank you very much for sharing your comments through our Expedia Account. We are delighted to know about your experience with us.
Our mission is to offer the best quality services to our guests, and your message is a source of motivation to continue working in this way.
It has been our pleasure to attend you in Secrets Huatulco and we hope to see you again in your home outside of home in a not distant future, where to serve you: Is our pleasure!
Kind Regards,
Axel Chavez
General Manager Assistant
Secrets Huatulco Resort & Spa
5 out of 5
BEAUTIFUL!!!
Pros:Free breakfast, Close restaurants, Free Internet, Quiet, clean, friendly, weather
This place is probably the nicest resort we have EVER stayed at!!! They are still trying to work out a few bugs with the opening of a new resort, but are doing a good job. Where ever you look, someone is sweeping, mopping, cleaning glass ( and there is ALOT of glass here ). They all have smiles and will do anything they can to help. The pools are really big, swim-up bar is great, activities all the time ( sailing, snorkling, wind surfing, kayaks, demo's, dancing lessons, food demo's, shooting bow and arrow, pellet gun, always something! #, 8 restuarnts and 8 bars, live entertainment everynight. Very relaxing place. The one thing that we REALLY liked is that there were NO KIDS #not that we don't love kids or have any ourselve ), but it just nice to have peace and quit around the pool. Might get a little noisy by the swim-up bar in the afternoon. The food and drinks at the resort were very good. The view of the bay from our room was beautiful! We were there for 10 nights and would love to go back here again!!!!!!!!!!!!!! This is a keeper. Oh yea, the temps were about 97-98 everday and hardly any coulds at all!!!!
Posted by 2HAPPYPEOPLE, from Sun City West, AZ, USA on 18 Jan. 2012
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Comment from Hotel Management
26 Sep. 2016
by Axel Chavez General Manager Assistant Secrets Huat
Dear Guest,
Thank you very much for sharing your comments through our Expedia Account. We are delighted to know about your experience with us.
Our mission is to offer the best quality services to our guests, and your message is a source of motivation to continue working in this way.
It has been our pleasure to attend you in Secrets Huatulco and we hope to see you again in your home outside of home in a not distant future, where to serve you: Is our pleasure!
Kind Regards,
Axel Chavez
General Manager Assistant
Secrets Huatulco Resort & Spa
All onsite activities, and facilities and equipment included
24-hour room service
Airport transfers not included
Buffet and à la carte dining
Property Features
Some rates at Secrets Huatulco Resort & Spa are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Walk outside to smell the salt air and watch the ocean waves from the resort's beach. At Secrets Huatulco Resort & Spa you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is available daily. There are 7 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar, and a swim-up bar. Public spaces have free WiFi. This luxury resort also offers outdoor tennis courts, a spa tub, and a steam room. Limited free parking is available on a first-come, first-served basis. This 4.5-star Santa María Huatulco resort is smoke free.
Secrets Huatulco Resort & Spa offers 399 accommodations with iPod docking stations and DVD players. Rooms open to furnished balconies or patios. Pillowtop beds feature Egyptian cotton sheets and down comforters. A pillow menu is available. 26-inch LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads, and hair dryers. This Santa María Huatulco resort provides complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones. Additionally, rooms include irons/ironing boards and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily.
Private balcony or patio (furnished)
Pillowtop beds
Deep soaking tub
IPod dock
HD television
Satellite channels
DVD player
Egyptian cotton linens
Down blanket
Pillow options
Separate shower and tub
Rainfall showerhead
Housekeeping (daily)
Nightly turndown service
Hair dryer
Laptop safe
Telephone
Iron and ironing board
Blackout drapes
Climate control (air conditioning)
Ceiling fan
Ensuite bathroom
Connecting rooms available
Food & Drink
Guests are served free buffet breakfast daily from 7 AM to 11 AM.
World Cafe - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Spa Services
Body treatments
Facial treatments
Number of treatment rooms 10
Outdoor treatment areas
Couples treatment rooms
Massages on beach
Manicures and pedicures
Body wraps
Body scrubs
Aromatherapy treatments
Hydrotherapy treatments
Mud bath in spa
Sauna in spa
Spa tub in spa
Massages
Hotel Policies
Check-in
Check-in time starts at 3 PM
Minimum check-in age is: 18
Check-in time ends at 11:00 PM
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Pet Policy
Pets and service animals are not allowed at Secrets Huatulco Resort & Spa
Policies
No visitors or unregistered guests are allowed in guestrooms.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. The property affirms that it adheres to the Safe Travels (WTTC - Global) cleaning and disinfection practices and the Intertek Cristal (3rd party expert - Global) cleaning and disinfection practices.
No rollaway/extra beds available
No cribs (infant beds) available
Service animals not allowed
Minimum guest age is 18
Caters to adults only
Debit cards
Staffed front desk
Property is cleaned with disinfectant
Staff wears personal protective equipment
Masks are available to guests
Protective clothing is not available to guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Contactless check-in is not available
Property does not follow regional sanitization guidelines
Property does not follow a brand or regulatory agency's sanitization guidelines
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are not available
No gap period between guest stays
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is not available
Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
Property follows sanitization practices of Safe Travels (WTTC - Global)
Hotel Names
Huatulco Resort
Huatulco Secrets
Huatulco Secrets Resort
Secrets Huatulco
Secrets Huatulco Resort
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Secrets Huatulco Resort & Spa Resort Santa María Huatulco
You should know
This is an adults-only property and guests under 18 years old aren't allowed.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets and service animals are not allowed on site.
Awards & Affiliations
Green / Sustainable Property This property participates in Rainforest Alliance Sustainable Tourism Certification, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
