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Almacruz Hotel y Centro de Convenciones

4.0 star property
4-star hotel near Costanera Center

Choose dates to view prices

Photo gallery for Almacruz Hotel y Centro de Convenciones

Lobby
2 restaurants, breakfast served
Outdoor pool
Front of property - evening/night
Interior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Room service
  • Gym
  • Parking included
  • Housekeeping

Explore the area

View in a map
San Antonio 65, Santiago, Region Metropolitana, 8320263
  • Place, Santa Lucia Hill
    ‪4 min walk‬
  • Place, Plaza de Armas
    ‪7 min walk‬
  • Place, Palacio de la Moneda
    ‪9 min walk‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪16 min drive‬

Room options

View all photos for Suite

1 bedroom, premium bedding, down comforters, pillowtop beds

Suite

  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.0 out of 10
Very good
(16 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

7.2 out of 10
Good
(9 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Triple Room

Triple Room

Triple Room

8.0 out of 10
Very good
(5 reviews)
  • 30 sq m
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Economy Twin Room

Economy Twin Room

Economy Twin Room

9.0 out of 10
Wonderful
(4 reviews)
  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the area

Santiago

Downtown Santiago stay.With a stay at this Downtown Santiago hotel, you'll be steps from San Francisco Church and Municipal Theatre of Santiago. Barrio París-Londres and Paseo Ahumada are also within half a mile (1 km).

What's nearby

  • San Francisco Church - 1 min walk - 0.2 km
  • Barrio París-Londres - 3 min walk - 0.3 km
  • Santa Lucia Hill - 4 min walk - 0.4 km
  • Plaza de Armas - 7 min walk - 0.6 km
  • Palacio de la Moneda - 9 min walk - 0.8 km

Getting around

  • Santa Lucia Station - 4 min walk
  • Parque Almagro Station - 16 min walk
  • Santiago Intl. Airport (SCL) - 21 min drive

Restaurants

  • ‪Almacruz Hotel y Centro de Convenciones - ‬1 min walk
  • ‪Da Dino - ‬2 min walk
  • ‪Dominó Estado - ‬2 min walk
  • ‪Restaurante Vichuquen - ‬1 min walk
  • ‪Miyako - ‬1 min walk

About this property

Almacruz Hotel y Centro de Convenciones

4-star hotel near Costanera Center
Almacruz Hotel y Centro de Convenciones offers its guests an outdoor pool and a 24-hour fitness center. There are 2 restaurants on site, along with a snack bar/deli. Free breakfast is available daily. Public spaces have free WiFi and wired Internet.

There's an onsite business center. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Almacruz Hotel y Centro de Convenciones. Free self parking is available.

This 4-star Santiago hotel is smoke free.

  • 1 building
  • 162 guestrooms or units
  • 15 levels
  • 2 dining venues
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • No smoking on site
Almacruz Hotel y Centro de Convenciones offers 162 accommodations with minibars and laptop-compatible safes. These individually decorated and furnished accommodations include desks and dining tables. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium cable channels and pay movies.

Bathrooms include shower/tub combinations with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers. This Santiago hotel provides complimentary wired and wireless Internet access. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Dining table
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Area shuttle (surcharge)
  • Free secured self parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 2 restaurants
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool

Accessibility

  • No elevator

Room amenities

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Dining table
  • Electric kettle
  • Minibar
  • Room service
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Up to 2 children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Galerías Hotel Santiago
Galerías Santiago
Hotel Galerías
Almacruz Y Centro Convenciones
Almacruz Hotel y Centro de Convenciones Hotel
Almacruz Hotel y Centro de Convenciones Santiago
Almacruz Hotel y Centro de Convenciones (Ex Galerías)
Almacruz Hotel y Centro de Convenciones Hotel Santiago

Reviews

Almacruz Hotel y Centro de Convenciones Reviews

8.2

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 247 out of 609 reviews
Rating 8 - Good. 218 out of 609 reviews
Rating 6 - Okay. 82 out of 609 reviews
Rating 4 - Poor. 40 out of 609 reviews
Rating 2 - Terrible. 22 out of 609 reviews

Reviews

10/10 Excellent

Matt

Stayed 3 nights in Jun 2025

10/10 Excellent

Alicia

Liked: Cleanliness
Stayed 6 nights in May 2025

10/10 Excellent

Jayron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I researched the area when booking, and this hotel from visual sites and ratings seems accommodating.. I checked off my boxes once I arrived. I was greeted and welcomed. A comfortable bed, a hot shower, and a cold room with A/C. They also offered breakfast, which hit the spot. The hotel is located conveniently near the airport, work, and at an affordable price. I like it and will recommend this property.
Stayed 2 nights in Jun 2025

8/10 Good

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and large room, the AC isn't the best though. Breakfast was pretty decent, but didn't vary from day to day. Just a couple of minutes walk to the shops and Plaza de Armas, plus churches and museums. Bus stops and a few convenience stories and bakeries right outside the hotel.
Stayed 4 nights in May 2025

8/10 Good

Timothy, Washington

Travelled with family
Liked: Staff & service
the hotel is conveniently located in the old part of town and is relatively safe and very walkable.
Stayed 2 nights in Apr 2025

8/10 Good

ian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
See previous comments. Liked the place good restaurant but didn't like the area
Stayed 1 night in Apr 2025

10/10 Excellent

IAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia failed to tell them that wehad paid for breakfast so we had to pay i.e. we paid twice
Stayed 2 nights in Apr 2025

10/10 Excellent

ian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel and the staff but felt it had the only unshuttered door at night
Stayed 3 nights in Apr 2025

10/10 Excellent

Roelito

Stayed 3 nights in Apr 2025

10/10 Excellent

Jurio, Langley

Stayed 3 nights in Apr 2025

4/10 Poor

Jaime

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Julio

Travelled with family
Liked: Cleanliness
It wasok the food wasn't that good
Stayed 6 nights in Mar 2025

10/10 Excellent

Helen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location great service

Perfect place to stay in Santiago. Really beautiful hotel in a great location with friendly staff and very comfortable beds. We arrived early in the morning and they were really kind to let us check in straight away which was amazing after a long overnight flight. I would highly recommend staying here.
Stayed 3 nights in Mar 2025

10/10 Excellent

PARASTOU

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to metro, lots of dining options, close to city center. Fantastic breakfast
Stayed 3 nights in Mar 2025

8/10 Good

Jerry, High Wycombe

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was comfortable and well situated. The restaurant did a very reasonable 3 course supper that was a good price. It is a modern building and the hotel pool is disappointingly small.
Stayed 3 nights in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2025

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel located at a very convenient spot, walkable to most destinations you want to go.Bus stations as well as the tram are also very close to the hotel. Service people are very friendly and helpful. Just think as a four star hotel should offer customers bottles of water, hopefully they can have some change on that.
Stayed 4 nights in Mar 2025

8/10 Good

Glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Bryce

Liked: Cleanliness
Very nice
Stayed 3 nights in Mar 2025

10/10 Excellent

Carmen

Stayed 3 nights in Mar 2025

10/10 Excellent

Malcolm

Stayed 1 night in Mar 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good

Very clean and quiet. Nice people.
Stayed 2 nights in Mar 2025

2/10 Terrible

Richard

Disliked: Property conditions & facilities, room comfort

Air Conditioning needs upgrading

The room was old, bed was well used and the Air Conditioner would not adjust so the room was 25 to 27 degrees C (77 - 79F) for the 3 days. We had maintenance up and he said it was working perfectly???? So they gave us a fan!!!! Not a 4 star and not anything greater than a 5 out of a 10 - based on location and staff. Building is in bad shape. But mostly, the hot room with no ability to make it any cooler and no concern from maintenance.
Stayed 3 nights in Mar 2025

4/10 Poor

Michael

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Frustrated, it took a while to check in, the air conditioning was not working and we had to move to another room as the service person could not fix. This took way too long! water in the foyer was always out, very frustrating. The rooms were ok and the breakfast was good. The service related issues were the problems.
Stayed 4 nights in Mar 2025

8/10 Good

Quoc

Travelled with partner, Travelled with group
Liked: Staff & service, amenities
Excellent location for shopping, dining, and very convenient public transportation to points of interest in Santiago. It's Make Make seafood restaurant offers a nice breakfast buffet, and tasty dinner choices. Improvements recommended include new larger bath towels, and better/working AC. More English TV stations instead of BBC
Stayed 3 nights in Mar 2025