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Apart Altamira

3.5 star property
3.5-star apartment near Costanera Center

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Photo gallery for Apart Altamira

In-room dining
Lobby
Exterior detail
Terrace/patio
Standard Room

Reviews

7.4 out of 10
Good

Popular amenities

  • Kitchen
  • Free WiFi
  • Air conditioning
  • Laundry
  • Parking available
  • Housekeeping

Explore the area

View in a map
Huerfanos 547, Santiago, Region Metropolitana, 8320000
  • Place, Santa Lucia Hill
    ‪1 min walk‬
  • Place, Lastarria District
    ‪3 min walk‬
  • Place, Plaza de Armas
    ‪10 min walk‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪19 min drive‬

Room options

View all photos for Standard Suite

Standard Suite

Standard Suite

  • 45 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Basic Studio Suite, 1 Queen Bed

Basic Studio Suite, 1 Queen Bed

Basic Studio Suite, 1 Queen Bed

  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

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About the area

Santiago

Heart of Santiago.A stay at this Downtown Santiago apartment places you steps from Museo Arte de Luz and within a 5-minute walk of Santa Lucia Hill. Forest Park and Municipal Theatre of Santiago are also within half a mile (1 km).
View more Apartments in SantiagoOpens in a new window

What's nearby

  • Santa Lucia Hill - 1 min walk - 0.2 km
  • Lastarria District - 3 min walk - 0.3 km
  • Plaza de Armas - 10 min walk - 0.9 km
  • Santiago Town Square - 12 min walk - 1.0 km
  • Palacio de la Moneda - 15 min walk - 1.3 km

Getting around

  • Parque Almagro Station - 4 min drive
  • Bellas Artes Station - 5 min walk
  • Santiago Intl. Airport (SCL) - 15 min drive

Restaurants

  • ‪Castaño - ‬2 min walk
  • ‪Thai Express - ‬3 min walk
  • ‪Demo Magnolia - ‬1 min walk
  • ‪La Bodeguita - ‬1 min walk
  • ‪Restaurant Kuang Ming - ‬3 min walk

About this property

Apart Altamira

3.5-star apartment near Costanera Center
As a guest of Apart Altamira, you'll find dry cleaning/laundry services and an elevator. WiFi and wired Internet are free in public spaces. Parking is available for a fee.
  • 19 guestrooms or units
  • 22 levels
  • 4 buildings
  • Built in 2008
  • Dry cleaning
  • Front desk (limited hours)
  • Storage area for luggage
  • Elevator
Apart Altamira offers 19 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Rooms open to balconies. Each accommodation is individually furnished and decorated. 40-inch LCD televisions come with cable channels. Accommodations at this 3.5-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

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Property amenities

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (CLP 15,000 per day)

Family friendly

  • Children stay free (see details)

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Stovetop

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: CLP 12,000 per night

Bathroom

  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels

Outdoor areas

  • Balcony

Laundry

  • Dry cleaning/laundry service

Work spaces

  • Desk

Comfort

  • Air conditioning
  • Heating

Suitability/Accessibility

  • Elevator

Services and conveniences

  • Daily housekeeping
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Limited-hour front desk
  • Luggage storage
  • Phone

Location highlights

  • In the city center
  • Near a metro station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 19 units
  • 22 floors
  • 4 buildings
  • Built in 2008
  • Individual decor
  • Individual furnishings
  • Traditional architecture

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CLP 12000.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CLP 15000 per day
  • Rollaway bed fee: CLP 12000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and Diners Club.

We should mention

  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Apart Altamira
Apart Altamira Aparthotel
Apart Altamira Aparthotel Santiago
Apart Altamira Santiago
Apart Altamira Santiago
Apart Altamira Apartment
Apart Altamira Apartment Santiago

Frequently asked questions

How close is Apart Altamira to the airport?

Apart Altamira is 11.4 mi (15-min drive) away from the Santiago Intl. Airport (SCL) airport, the closest popular airport to the property.

Does Apart Altamira have an airport shuttle?

Airport shuttle services are not available at Apart Altamira.

Does Apart Altamira offer free breakfast?

Apart Altamira does not offer free breakfast.

Is there a casino at Apart Altamira?

No, there is no casino at this apartment.

What time is check-in at Apart Altamira?

Check-in begins at 3:00 PM.

Is there free parking at Apart Altamira?

Free parking is not available at this apartment. Self parking is available for CLP 15000 per day.

Does Apart Altamira have a pool?

Apart Altamira does not have a pool.

Does Apart Altamira have a spa?

There are no spa services available at this apartment.

How close is Apart Altamira to downtown Santiago?

Apart Altamira is 1.6 mi away from Santiago.

Apart Altamira Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 52 out of 217 reviews
Rating 8 - Good. 82 out of 217 reviews
Rating 6 - Okay. 45 out of 217 reviews
Rating 4 - Poor. 22 out of 217 reviews
Rating 2 - Terrible. 16 out of 217 reviews

7.2/10

Cleanliness

6.8/10

Staff & service

4.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stained bedsheets with hairs. Safe not working. Curtain rails not fixed so constantly fell down onto my head (I had to tape them up). Kettle leaked constantly into electrical system causing circuit breaker to trip. Matresss worn out and springs weak on one side. Building access keycard did not work, even when changed. Manager told me i needed to leave a day early but admitted it was an error.
Stayed 4 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Close to supermarket and tourist attractions but thate the stairs at the front and back entrance, no porter to help with luggage.
Stayed 2 nights in Jan 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities

Offered more than he can give

There were no amenities in the bathroom. Never came cleaning staff, according to what was offered at reception. The dishes were not cleaned properly. The room was comfortable, the location was very close to the city center.

8/10 Good

Brolly, US

Liked: Staff & service, property conditions & facilities, room comfort

Nice apartment in Santiago centro

Very nice for the price.. Its near to the all places in Santiago centro is comfortable, the attention is good.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Not recommended, also not happy with Expedia.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Santiago

Great location to orient ourselves to Santiago. Great to be able to easily go to the markets and cook for ourselves when we wanted to.

10/10 Excellent

Patricia, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place in the heart of the city.

8/10 Good

Vicki, Australia

Liked: Cleanliness, room comfort

Comfortable but reception difficult to locate

Apartment is in a complex of 4 buildings. We were sent to wrong reception 3 times as the reception is not in the same building as the apartment. Not a great experience after a flight from Australia. Thought I was booking an apartment with a queen bed and a single but the single was a sofa bed

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was unfriendly and unhelpful. Check-in process was confusing and extremely slow. The room was dirty and extremely small.

10/10 Excellent

Robin, San Francisco, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for money and centrally located.

Centrally located. Money exchange across the street. Within walking distance to Plaza de Armes and Central Market.

4/10 Poor

arcee, Phoenix, AZ

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Good location, not suitable for two travelers

Clean, safe, excellent location, but confusing check in process, TV didn't work, shower fell out of wall while using, not enough towels, poor AC, extremely small one bedroom apartment with a queen bed and broken down sleeper couch. Would not have stayed more than one night. Much better for a couple.

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort

Acceptable place 4 the price-close to most things!

Once you arrive at street level you are told to head up to floor 10 in Spanish to the proper reception area. Mario was very friendly and the only English speaking reception staff. There are 4 different towers within the block you might be staying in. After heading back down to ground and finding my room in tower C, level 22, I was surprised to see a clean and spacious apartment. Although the wall-mounted AC leaked all night and formed a pool of water it was a more than acceptable stay. A big supermarket is located in the same city block as your hotel and not too far away is Santa Lucia and the Square. Snow Tours office is just across the road for easy holiday touring. Make sure you visit Valparaiso on the coast -great for some street photography!!

6/10 Okay

Walter, Toronto ON

- checking in involved going to the 10th floor office to obtain keys. Going back down and then up some stairs with luggage to another tower to rooms on the 10th and 17th floors. When checking out you had to go these steps in the opposite direction to reach the office on the 10th floor. - no air conditioning; however, the evenings were cool and the lack of air conditioning was not a problem. Carol's room on the 17th was with air conditioning but with no telephone. - telephone could not be used to call out of Santiago and you could not use it to call the front desk

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Toogamonster, Knoxville, TN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place in Santigo

Really neat and cosy place with everything you need. Little kitchenette for making breakfast and very close to all major attractions. We truly enjoyed our stay there and the place provided everything we needed.

6/10 Okay

Verified traveller

Condo complex

Where we were is not really a hotel but a condo complex. Ideally located with a supermarket next door and easy walking to main attractions and the Metro. Checkin was a bit chaotic as the pool had been cleaned and was being filled the day we arrived so the water was off in our tower. As a result no one could check in 'till later. Maid service was ok but we never new if they would come some days or what time? If your room faces Cerro Santa Lucie you will get good view. However if you are there Xmas and New Year be prepared to loose sleep!!

6/10 Okay

Vitali

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

6/10 Okay

Artista, Anchorage Alaska

Liked: Cleanliness
Disliked: Property conditions & facilities

great location

The check-in is tedious because the reception is on the 10th floor of a different tower. The staff did not respond to the lack of a working phone and safe. The apartment is not wheelchair accessible because of the long stairs between the towers.

10/10 Excellent

Zoeb i., Northbrook, Il. 60062

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we were very happy with our stay. The only drawback was our room was on the road side and at times got very noisy.

6/10 Okay

Kenneth, Louisville

Disliked: Cleanliness, property conditions & facilities, room comfort

Not so pleased

Bathroom was a negative,runny toilet, not enough toilet paper, quickie cleaning

8/10 Good

Harry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Willie Ho Yin, Vancouver, BC. Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay

Great location, great service and great room. Getting wifi to work was a hassle (only because the person at reception gave us the wrong password and they are in a separate apartment complex, so it was a slight annoyance going back and forth).

6/10 Okay

Luis Antonio, Chillán

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
There was a significant descordianción between administration of Altamira Apart hotel and you (Hotels.com). I reserved an appartment with two beds and I received only an appartent with one bed. The problem was relieved by placing a sofa bed. I hope in the future you can correct the lack of coordination

2/10 Terrible

Jaime, Madison, WI

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed

My fiance and I stayed at Apart Altamira Nov 7 - 8 and I am happy that I didn't book the hotel again for our stay over the next weekend. My fiance got there and they gave keys to an apartment that was occupied! I could only imagine the entire time someone else coming into our apartment and taking my things. He went downstairs and spoke with the receptionist and they had him waiting for 3 hours for another room! He had just about an hour before he had to come pick me up at the airport. Also, it said on hotels.Com there were airport shuttle included that's not true they cost us about $70 roundtrip. It also states there is a rainfall showerhead and that was not true. They really talked this apart-hotel up and I was really excited to stay but the apartment we stayed in was very small, and needed a lot of maintenance. The wifi passwords my fiance was given didn't work either and the television was smaller than what it stated online. Very disappointing after reading a lot of great reviews about this apart-hotel.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very dirty. Staff very rude. Paid more than what the hotel can offer. Not worth the cost.