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Le Méridien Santiago

4.0 star property
4-star ski hotel near Costanera Center

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Photo gallery for Le Méridien Santiago

Exterior
Serves lunch, dinner, and happy hour
Lobby
Breakfast, lunch, dinner served; international cuisine
Property amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Av. Libertador Bernardo O'Higgins 136, Santiago, Region Metropolitana, 0
  • Place, Lastarria District
    ‪4 min walk‬
  • Place, Santa Lucia Hill
    ‪8 min walk‬
  • Place, Plaza de Armas
    ‪16 min walk‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪18 min drive‬

Room options

View all photos for Suite, 1 Bedroom, City View

Premium bedding, down comforters, pillowtop beds, minibar

Suite, 1 Bedroom, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 59 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, City View

Classic Room, 1 King Bed, City View

Classic Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(8 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, City View

Classic Room, 2 Queen Beds, City View

Classic Room, 2 Queen Beds, City View

9.0 out of 10
Wonderful
(8 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, City View

Deluxe Room, 2 Queen Beds, City View

Deluxe Room, 2 Queen Beds, City View

  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds

About the area

Santiago

Winter getaway.Within a 15-minute walk of this Downtown Santiago hotel, you'll find Gabriela Mistral Cultural Center and Parque Metropolitano. Clinica Santa Maria and Plaza de Armas are also within 2 miles (3 km).

What's nearby

  • Lastarria District - 4 min walk - 0.4 km
  • Pontifical Catholic University of Chile - 4 min walk - 0.4 km
  • Patio Bellavista - 7 min walk - 0.7 km
  • Santa Lucia Hill - 8 min walk - 0.7 km
  • Plaza de Armas - 16 min walk - 1.4 km

Getting around

  • Baquedano Station - 3 min walk
  • Matta Station - 4 min drive
  • Santiago Intl. Airport (SCL) - 19 min drive

Restaurants

  • ‪Antigua Fuente - ‬2 min walk
  • ‪Bar El Bajo - ‬4 min walk
  • ‪Urbano136 - ‬2 min walk
  • ‪PortaCafé - ‬4 min walk
  • ‪McDonald's - ‬2 min walk

About this property

Le Méridien Santiago

4-star ski hotel near Costanera Center
After a day on the slopes, relax in the hot tub or enjoy the use of other facilities, including a health club and a sauna. This hotel's ski shuttle (surcharge) will get you to the slopes in no time. At the end of the day, order après-ski drinks at the hotel's bar.

There's a restaurant on site, as well as a snack bar/deli. WiFi and wired Internet are free in public spaces. Parking is available for a fee.

This 4-star Santiago hotel is smoke free.

  • 291 guestrooms or units
  • 22 levels
  • 16140 sq ft of conference space
  • 1500 sq m of conference space
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Convenience store
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Le Méridien Santiago offers 291 air-conditioned accommodations with minibars and espresso makers. Pillowtop beds feature down comforters and premium bedding. 32-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Santiago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and irons/ironing boards. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 22 km
  • Beach shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Ski shuttle (surcharge)
  • Covered self parking on site (USD 12 per day)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; USD 15 for adults and USD 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Health club
  • Hot tub
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in room
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Transfer shower
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch LCD TV with cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • 24-hour room service
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from May 1 to October 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 40.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 15 for adults and USD 15 for children
  • Airport shuttle fee: USD 45 per vehicle (one-way, maximum occupancy 3)
  • Covered self parking fee: USD 12 per day
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • The seasonal pool will open in November and close in April.
  • Pool access available from 10:00 AM to 10:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Santiago
Crowne Plaza Santiago
Santiago Crowne Plaza
Crowne Plaza Santiago Hotel

Le Méridien Santiago Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 271 out of 560 reviews
Rating 8 - Good. 185 out of 560 reviews
Rating 6 - Okay. 62 out of 560 reviews
Rating 4 - Poor. 20 out of 560 reviews
Rating 2 - Terrible. 22 out of 560 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Sam

Stayed 3 nights in Dec 2025

10/10 Excellent

GILBERT MENDOZA, Piscataway

Travelled with family
Liked: Cleanliness, property conditions & facilities
Kudos to Hotel Meridien for having Ms Ana Echeverria and Mr John Freire. They are helpful, friendly and accommodating. A pleasure to stay here. The room is immaculate, food delicious. The Hotel close to Metro yet quiet, safe area.
Stayed 6 nights in Nov 2025

6/10 Okay

hector

Stayed 5 nights in Nov 2025

2/10 Terrible

Kunal

Disliked: Cleanliness, property conditions & facilities
Carpets and room quality was awful. Old tv and no options to streaming services or screen mirror options. Very disappointi g for a "five star" hotel
Stayed 2 nights in Nov 2025

2/10 Terrible

Amy

Disliked: Cleanliness, amenities, property conditions & facilities
this is not a 4 star hotel, 2 star at best. stained floors, peeling walls and smelly carpet
Stayed 1 night in Nov 2025

10/10 Excellent

Laura, Miami

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Desk Officer Gonzalo was outstanding providing us a great welcoming, tips for the city and staying as well, he made sure to book reservation at a restaurant for us and to upgrade our room due to a A/C malfunction. Great work!
Stayed 2 nights in Oct 2025

10/10 Excellent

Nicole, Penuelas

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 8 nights in Oct 2025

10/10 Excellent

Mariangela

Stayed 4 nights in Sep 2025

10/10 Excellent

Shubham

Business traveller
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 4 nights in Sep 2025

10/10 Excellent

Tagnea Ashar Elaine

Stayed 3 nights in Aug 2025

2/10 Terrible

RODRIGO, SAN JAVIER

Disliked: Cleanliness, staff & service, property conditions & facilities
not clean, insecure area
Stayed 1 night in Aug 2025

2/10 Terrible

Tomasz

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The hotel is terrible

This isn't a hotel, it's a shambles. It's completely dilapidated, old, and dirty, with carpets caked with grime. Out of three elevators, only one works, and the wait time exceeded 20 minutes. You had to call the front desk to get a poker player to take the elevator up to 22 floors. It's a joke. A miniature cookie as an apology, a joke? I'm surprised a chain like Le Meridien would brand this hotel as a disgrace. for the price they charge the value for money is absurd
Stayed 2 nights in Aug 2025

10/10 Excellent

Abigail

Stayed 2 nights in Jul 2025

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Stanley, The Villages

Stayed 1 night in Mar 2025

4/10 Poor

Gregory

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Unsafe neighborhood.

I really want to give this hotel a better rating because the staff was great. That said, I can't possibly recommend this hotel. The neighborhood isn't safe after dark. Several locals that I talked to told me that this is a crime infested area, and an American tourist was actually stabbed to death last year in this neighborhood (I looked it up. It's true). They have giant metal gates that lock down the hotel after dark. The hotel itself is in desperate need of a facelift. The carpets are stained everywhere. The phone in my room didn't work. The TV was incredibly outdated. The food in the restaurant and bar was outdated and extremely overpriced compared to restaurants in town. I can look past a lot of the cosmectic things, but the fact that this neighborhood is extremely unsafe by itself compels me ot urge people not to book here.
Stayed 4 nights in Feb 2025

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, hotel had everything you need, lovely pool, most things are walking distance, metro nearby. Lastarria is a safe area to stay, especially if traveling alone.
Stayed 3 nights in Feb 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very helpful and friendly
Stayed 3 nights in Jan 2025

4/10 Poor

Xavier

Stayed 1 night in Jan 2025

6/10 Okay

Pablo

Liked: Staff & service
Stayed 1 night in Jan 2025

4/10 Poor

Niall

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
-
Stayed 1 night in Dec 2024

8/10 Good

Yosh, Los Angeles

Stayed 1 night in Dec 2024

6/10 Okay

Rodrigo

Business traveller
Liked: Staff & service, property conditions & facilities
Outdated rooms as well as some of the common areas (3rd floor -spa, gym, changing rooms, lockers & pool). Good location and generally good service from staff.
Stayed 1 night in Sep 2024

8/10 Good

Kevin, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Just as almost everybody else has said, the neighborhood isn’t nice. There is a bohemian neighborhood a short seven minute walk. A certain name change to Le Meridien, they still have a lot to do to bring this hotel up to Marriott standards.
Stayed 5 nights in Mar 2024

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities
Not the safest area but had very easy access to the subway. The hotel’s sparkly hour was very nice with the opportunity to meet other patrons…and the staff was the very best!!
Stayed 1 night in Feb 2024