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Hotel ibis Santiago Providencia

3.0 star property
3-star ski hotel near Costanera Center

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Photo gallery for Hotel ibis Santiago Providencia

Exterior
Premium bedding, pillowtop beds, in-room safe, desk
Exterior
Lunch, dinner served; Italian cuisine, alfresco dining
Standard Twin Room, 2 Single Beds

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Parking available

Explore the area

View in a map
Avenida Providencia 1187, Santiago, Region Metropolitana, 7500585
  • Place, Santiago Metropolitan Park
    ‪9 min walk‬
  • Place, Clínica Indisa
    ‪13 min walk‬
  • Place, Costanera Center
    ‪3 min drive‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪19 min drive‬

Room options

View all photos for Room, 1 Queen Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 Queen Bed

8.2 out of 10
Very good
(91 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, Multiple Beds

Room, Multiple Beds

Room, Multiple Beds

7.2 out of 10
Good
(22 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Twin Beds

8.0 out of 10
Very good
(10 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

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About the area

Santiago

Providencia stay.Within a 10-minute walk of this Providencia hotel, you'll find Sernatur and Municipal Market of Providencia. Also, Clinica Santa Maria is within half a mile (1 km) and Costanera Center is within 2 miles (3 km).

What's nearby

  • Municipal Market of Providencia - 6 min walk - 0.6 km
  • Santiago Metropolitan Park - 9 min walk - 0.8 km
  • Clínica Indisa - 13 min walk - 1.1 km
  • Arturo Lopez Perez Foundation - 15 min walk - 1.3 km
  • Costanera Center - 3 min drive - 2.7 km

Getting around

  • Manuel Montt Station - 2 min walk
  • Parque Almagro Station - 6 min drive
  • Santiago Intl. Airport (SCL) - 23 min drive

Restaurants

  • ‪Dunkin' Donuts - ‬1 min walk
  • ‪Normandie - ‬1 min walk
  • ‪Telepizza - ‬2 min walk
  • ‪Goemon - ‬2 min walk
  • ‪Buffalo Waffles - ‬2 min walk

About this property

Hotel ibis Santiago Providencia

3-star ski hotel near Costanera Center
Getting to the slopes is a breeze with the hotel's ski shuttle (surcharge). When the sun goes down, sip après-ski drinks in the hotel's bar.

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Santiago hotel.

  • 182 guestrooms or units
  • 16 levels
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hotel ibis Santiago Providencia offers 182 air-conditioned accommodations with safes and hair dryers. Pillowtop beds feature premium bedding. 43-inch LCD televisions come with satellite channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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  • Parking included
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Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Ski shuttle (surcharge)
  • Covered self parking on site (CLP 6,000 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CLP 11,900 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 43-inch LCD TV with satellite channels

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CLP 11900 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 33 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CLP 10640.00 per day
  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CLP 11900 per person
  • Covered self parking fee: CLP 6000 per day
  • Pet fee: CLP 11900 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property uses solar energy
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, and cash. This property uses solar energy.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel ibis Santiago Providencia
ibis Santiago Providencia
Hotel ibis Providencia
ibis Providencia
Ibis Santiago Providencia
Hotel ibis Santiago Providencia Hotel
Hotel ibis Santiago Providencia Santiago
Hotel ibis Santiago Providencia Hotel Santiago

Hotel ibis Santiago Providencia Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 417 out of 1002 reviews
Rating 8 - Good. 350 out of 1002 reviews
Rating 6 - Okay. 138 out of 1002 reviews
Rating 4 - Poor. 50 out of 1002 reviews
Rating 2 - Terrible. 47 out of 1002 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Gerald

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible experiencia todo malo
Stayed 2 nights in Sep 2025

8/10 Good

Viviana

Business traveller
Liked: Staff & service, amenities
It was. Ok no shower cap no telephone the bed was Ok
Stayed 6 nights in Aug 2025

4/10 Poor

Isabel

Travelled with family, Business traveller
Small besroom
Stayed 1 night in Jul 2025

10/10 Excellent

Emelyn

Stayed 3 nights in Feb 2025

10/10 Excellent

JOANNE, SANS SOUCI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 2 nights in Mar 2025

8/10 Good

jaime

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and comfortable
Stayed 1 night in Mar 2025

10/10 Excellent

jose

Stayed 4 nights in Mar 2025

10/10 Excellent

Jacek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

debbra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean hotel close to all transportation and dining. Great customer service.
Stayed 3 nights in Feb 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

6/10 Okay

Christian

Liked: Cleanliness, staff & service

Good price, reek of cigarettes

For the price, the room was comfortable and clean. However, even if the building is entirely smoke free, our floor and room has a bad cigarette stink. Breakfast was ok. Location is very good, near a metro station and a lot of restaurants and stores.
Stayed 2 nights in Jan 2025

10/10 Excellent

ivan

Stayed 4 nights in Jan 2025

10/10 Excellent

Luis

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great check in. Smooth and very friendly staff. Helped me with the process and truly pet friendly. Would recommend.
Stayed 1 night in Jan 2025

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Great location by Manuel Mott subway station and the west side of Providencia.
Stayed 3 nights in Dec 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Leonardo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Too expensive for the quality of rooms.
Stayed 2 nights in Nov 2024

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are modernly equipped and comfortable though compact. The staff is friendly and helpful.
Stayed 4 nights in Nov 2024

8/10 Good

Gisele

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Rosely

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel esta ubicado en zona céntrica. Todo el personal del área de recepción siempre está muy atento, son amables y serviciales. Solo tengo algo que señalar, al momento de realizar el check in te facilitan un número teléfonico para poder comunicarte al área de recepción por medio de WhatsApp. En dos ocasiones escribí para asistencia y no respondieron. No hago el señalamiento como crítica ya que pude resolver, pero sí como un área a mejorar para beneficio de la comunicación con futuros huéspedes. Sin dudar lo recomendaría!
Stayed 1 night in Nov 2024

10/10 Excellent

JORGE LUIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

SUNIL

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is too bad.Hotel management pocketed my money even though I checked out 3 nights earlier they refused refund.
Stayed 6 nights in Oct 2024

10/10 Excellent

guillermo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2024

6/10 Okay

Allan

Underwhelming and meh

I checked in to find a card on my bed asking for a tip. Bad first impression I have to say. I am not opposed to tipping but there has to be a service done. Why would you just ask for money when you literally haven’t done anything? Leave a water bottle or something at least. The room was the size of a closet and the fan/ac unit did not work. At least the front desk wasn’t bad. The girl working was nice. Silver lining right?
Stayed 1 night in May 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a good, safe, medium-sized hotel in an interesting neighborhood. Plus it is close to the subway. The staff are the best part of the hotel. They are polite, friendly, efficient and reliable. They work very hard for the guests. They also speak excellent English. The staff are the best feature of this hotel. Shoutouts to Rodrigo and Oliver who were so helpful and worked do hard.
Stayed 7 nights in Mar 2024