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"Solid basic hotel
Rooms are small but my only big complain was the showers had little water pressure and it was impossible to get the water to comfor
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You'll be steps from Nescafé Theater of The Arts and within a 10-minute walk of Sernatur with a stay at this Providencia hotel. Municipal Market of Providencia and Clinica Santa Maria are also within half a mile (1 km).
Business services
A restaurant and a bar/lounge are featured at this hotel. Traveling on business? Take advantage of the business center and free WiFi in public areas. You'll appreciate the area shuttle, self parking, and coffee shop/cafe.
Hotel ibis Santiago Providencia ratings based on 2 Verified Reviews
Review Summary
4.0
out of 5
4.0 out of 5.0
Room cleanliness5.0 out of 5.0
Service & staff5.0 out of 5.0
Room comfort0.0 out of 5.0
Hotel condition4.5 out of 5.0
Guest reviews for Hotel ibis Santiago Providencia
Everyone (1)
4 out of 5
Solid basic hotel
Rooms are small but my only big complain was the showers had little water pressure and it was impossible to get the water to comfortable temperature. Water was either tap-water cold or scalding hot and mere millimeters was the difference
I was not a fan of the breakfast but my traveling companion loved it saying they had some of the best scrambled eggs he'd ever had
Otherwise, metro is nearby and we even comfortably walked all the way to the Costanera Center and back a couple of nights
Posted by Brian Scott on 7 Jun. 2023
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Comment from Hotel Management
23 Jun. 2023
by Hotel Ibis Santiago Providencia
Dear Brian,Thank you for taking the time to tell us about your experience at the ibis Santiago Providencia. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,
4 out of 5
Esta bien, pero creo que un hotel cuando se pide línea para hablar fuera del hotel debería tener
Posted by Monica, from Sarasota on 9 Sep. 2021
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Comment from Hotel Management
6 Oct. 2021
by Hotel Ibis Santiago Providencia
Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Santiago Providencia. Es siempre un placer recibir comentarios positivos.
Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios.
Agradeciéndole una vez más que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa.
Reciba un cordial saludo.
Hotel Ibis Santiago Providencia
Getting to the slopes is a breeze with the hotel's ski shuttle (surcharge). When the sun goes down, sip après-ski drinks in the hotel's bar. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 3-star Santiago hotel.
182 guestrooms or units
16 levels
Deli
Business facilities
Breakfast available (surcharge)
Coffee in lobby
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-in
Express check-out
Staff is multilingual
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Garden
Television in lobby
Elevator
Smoking in designated areas
Bar or lounge
Dining venue
Family Friendly Amenities
Free WiFi
Snack bar/deli
Laundry facilities
Internet
Available in all rooms:
Free WiFi
, High-speed internet access
Metro station: Manuel Montt Station (0.2 km / 0.1 mi)
Property shuttles: Area shuttle within 0.00 meters, ski shuttle, and shopping center shuttle available for a surcharge
Parking: Self parking available for a surcharge
Room Amenities
Hotel ibis Santiago Providencia offers 182 air-conditioned accommodations with safes and hair dryers. Pillowtop beds feature premium bedding. 29-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Pillowtop beds
LCD television
Satellite channels
Premium channels
Movies for purchase
Luxury bedding
Shower
Housekeeping (daily)
Hair dryer
Safe
Toiletries (free)
Iron and ironing board
Desk
Blackout drapes
Air conditioning
Ensuite bathroom
Change of towels (on request)
Change of bedsheets (on request)
Food & Drink
For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10 AM.
Ibis Kitchen - This restaurant specializes in international cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open 24 hours.
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Minimum check-in age is: 18
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Kids stay free! One child 12 years old or younger stays free when using existing bedding.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Pet Policy
Pets: CLP 11900 per pet, per night
Only dogs are allowed
Service animals are exempt from fees
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, and cash. This property uses solar energy.
For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
No rollaway/extra beds available
No cribs (infant beds) available
Children stay free
Service animals are allowed
Service animals are exempt from fees/restrictions
One child stays free
Debit cards not accepted
Staffed front desk
Smoke detector
Renewable energy source - solar
LGBTQIA friendly
Children stay free 12
Property is cleaned with disinfectant
Staff wears personal protective equipment
Guests are provided with free hand sanitizer
Social distancing measures are in place
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available through room service
gap period enforced between guest stays 24 hours
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Sustainability/community reinvestment (10% revenue or more)
Comprehensive recycling policy
Fees
Guests will be asked to pay the following charges at the property:
Deposit: CLP 10640.00 per day
You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: approximately CLP 9500–9500 per person
Covered self parking fee: CLP 4000 per day
Pet fee: CLP 11900 per pet, per night
Service animals are exempt from fees
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Hotel ibis Santiago Providencia
ibis Santiago Providencia
Hotel ibis Providencia
ibis Providencia
Ibis Santiago Providencia
Hotel ibis Santiago Providencia Hotel
Hotel ibis Santiago Providencia Santiago
Hotel ibis Santiago Providencia Hotel Santiago
You should know
One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
