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Hotel Ismael

3.5 star property
3.5-star hotel near Costanera Center

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Photo gallery for Hotel Ismael

Front of property
Staircase
Outdoor pool
Staircase
Outdoor pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Business services
  • Bar
  • Laundry

Explore the area

View in a map
Ismael Valdes Vergara 312, Santiago, Region Metropolitana, 8320000
  • Place, Santa Lucia Hill
    ‪3 min walk‬
  • Place, Lastarria District
    ‪3 min walk‬
  • Place, Plaza de Armas
    ‪12 min walk‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪19 min drive‬

Room options

View all photos for Standard Double Room

Premium bedding, minibar, in-room safe, desk

Standard Double Room

7.4 out of 10
Good
(6 reviews)
  • Garden view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

8.4 out of 10
Very good
(7 reviews)
  • Garden view
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

Standard Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Superior Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

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About the area

Santiago

Heart of Santiago.A stay at this Downtown Santiago hotel places you steps from Forest Park and within a 5-minute walk of Lastarria District. Pontifical Catholic University of Chile and Gabriela Mistral Cultural Center are also within half a mile (1 km).

What's nearby

  • Forest Park - 1 min walk - 0.1 km
  • Santa Lucia Hill - 3 min walk - 0.3 km
  • Lastarria District - 3 min walk - 0.3 km
  • Patio Bellavista - 8 min walk - 0.7 km
  • Plaza de Armas - 12 min walk - 1.0 km

Getting around

  • Bellas Artes Station - 3 min walk
  • Matta Station - 4 min drive
  • Santiago Intl. Airport (SCL) - 19 min drive

Restaurants

  • ‪Liguria - ‬2 min walk
  • ‪Singular Coffee Roasters - ‬2 min walk
  • ‪Emporio La Rosa - ‬1 min walk
  • ‪Mulato - ‬2 min walk
  • ‪Emporio Café Australis - ‬3 min walk

About this property

Hotel Ismael

3.5-star hotel near Costanera Center
There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A 24-hour business center and a meeting room are available.

WiFi is free in public spaces. An outdoor pool, a library, and a terrace are also featured at the business-friendly Hotel Ismael. An airport shuttle (available 24 hours) is available for a fee.

This 3.5-star Santiago hotel is smoke free.

  • 44 guestrooms or units
  • Deli
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Bar by the pool
Hotel Ismael offers 44 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Beds feature premium bedding. Televisions come with cable channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Similar properties

Front of property
Hotel Cumbres Lastarria
Downtown Santiago
  • Pool
  • Breakfast included
  • Spa
  • Parking included
4.8 out of 5, Exceptional, 1,000 reviews
The price is CA $185
CA $185 total
Jun 1 - Jun 2
Hotel Cumbres Lastarria

Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 15 per night); discounts available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Library
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 55 per vehicle (one-way, maximum occupancy 3)
  • Nearby parking fee: USD 15 per night (33 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

Property is also known as

Hotel 312
Hotel Ismael 312
Hotel Ismael 312 Santiago
Ismael 312
Ismael 312 Santiago
Hotel Ismael Santiago
Ismael Santiago
Hotel Ismael Hotel
Hotel Ismael Santiago
Hotel Ismael Hotel Santiago

Frequently asked questions

How close is Hotel Ismael to the airport?

Hotel Ismael is 11.2 mi (19-min drive) away from the Santiago Intl. Airport (SCL) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Ismael?

As of May 12, 2026, prices found for a 1-night stay for 2 adults at Hotel Ismael on Jun 11, 2026 start from CA $154, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Ismael have an airport shuttle?

Hotel Ismael offers an airport shuttle 24 hours a day, for a charge of USD 55 per vehicle, one-way.

Does Hotel Ismael offer free breakfast?

Hotel Ismael does not offer free breakfast.

Is there a casino at Hotel Ismael?

No, there is no casino at this hotel.

What time is check-in at Hotel Ismael?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Hotel Ismael?

Free parking is not available at this hotel.

Does Hotel Ismael have a pool?

Hotel Ismael features an outdoor pool.

Does Hotel Ismael have a spa?

There are no spa services available at this hotel.

How close is Hotel Ismael to downtown Santiago?

Hotel Ismael is 1.8 mi away from Santiago.

Hotel Ismael Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 271 out of 399 reviews
Rating 8 - Good. 101 out of 399 reviews
Rating 6 - Okay. 13 out of 399 reviews
Rating 4 - Poor. 10 out of 399 reviews
Rating 2 - Terrible. 4 out of 399 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Srikanth

Liked: Cleanliness, staff & service, amenities
Perfect room and awesome staff. Ideally located for a wonderful experience
Stayed 1 night in Feb 2026

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities
Great staff!
Stayed 2 nights in Feb 2026

10/10 Excellent

Anders

Stayed 3 nights in Jan 2026

8/10 Good

Mark, Melb

Stayed 2 nights in Jan 2026

10/10 Excellent

Allyson

Stayed 1 night in Jan 2026

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, amenities
Hotel Ismael Very nice location, across from a park and close proximity to local points of interest. The room was well appointed with a refrigerator, comfortable bed, hot shower and a complimentary bottle of wine. We arrived early (like 8:00am) and our room was not ready but Diego 1 (there were two Diegos so the other was Diego 2 - at their request) asked if we wanted to have breakfast which was a buffet which was pretty well stocked with eggs, bacon/ sausage and a variety of fruits, pastries, breads, meats and cheese. We found out you could order custom eggs, but we were happy with what was available - they also had a panini machine which I used once and was quite pleased. The staff was helpful and most spoke enough English to get by. The other positive part about the location was its proximity to Latarria which is an artsy area with a lot of street vendors and restaurants. We found many delightful restaurants within walking distance. The roof pool was a nice feature but was small with limited seating. All in all it was a great hotel, nice and friendly staff and good value for money.
Stayed 7 nights in Jan 2026

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful stay at Hotel Ismael in Santiago! Great Location! Walkable neighborhood! Great breakfast too! Pool was not heated, which was a bummer.
Stayed 2 nights in Dec 2025

10/10 Excellent

Elizabeth

Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
The time we walked into the hotel we were treated like family When ever we need something one of the staff were there to help The breakfast was amazing and the ladies working there made sure we had everything we needed The hotel rooms were clean and comfortable The hotel itself was situated in a great location. Easy to walk to many attractions and surrounded by a variety of restaurants
Stayed 3 nights in Dec 2025

10/10 Excellent

FIONA, Embrun

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you to the staff
Stayed 1 night in Dec 2025

10/10 Excellent

Thomas

Stayed 2 nights in Aug 2025

10/10 Excellent

Javon

Liked: Cleanliness, staff & service, amenities
Great beautiful room!
Stayed 2 nights in Nov 2025

8/10 Good

Garett

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
—-
Stayed 2 nights in Nov 2025

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel. It was a great location: nice park across the street, very little traffic on street in front of hotel, restaurants/cafes/bars near by and subway close. The staff was friendly and helpful. The breakfasts were fantastic with fresh fruit, eggs, cheese, delicious bakery items, etc. Our room was very clean, nice bathroom. Bed and pillows were comfortable. Refrigerator in room. We loved to end the day in the rooftop area. We would get a glass of wine from the bar at hotel, sit and enjoy the fantastic view of the city and mountains!
Stayed 4 nights in Nov 2025

10/10 Excellent

Guillermo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, very clean, Marcelo from the front desk has a excellent customer service and very helpful , he answered all my questions.Five stars
Very comfortable
Stayed 3 nights in Nov 2025

10/10 Excellent

Morlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it, the staff were friendly and good breakfast
Stayed 3 nights in Sep 2025

10/10 Excellent

Raymond

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super-friendly & helpful. The location was very central to many sightseeing spots & good restaurants. The common areas were very impressive and security was taken seriously.
Stayed 2 nights in Aug 2025

10/10 Excellent

Larry

Liked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Gabriela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and attentive. The room was clean. Breakfast was great. If we come back to Santiago we would book here again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed the stay and the staff were kind. The breakfast for a Buffett was really good.
Stayed 1 night in Jul 2025

10/10 Excellent

Ana

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel in an amazing area! Lastarria, parque forestal were gorgeous!
Stayed 3 nights in Jun 2025

6/10 Okay

Sylvia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location but rooms are small with very small bathroom. Liked the breakfast. Expensive compared with other hotels which offer more at this price.
Stayed 1 night in Jun 2025

6/10 Okay

Sylvia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very well located, with good breakfast food but small rooms, and few amenities. Nice to be next to a big park and close to restaurants. For the price, I would have preferred a bigger room with a bigger bathroom.
Stayed 2 nights in Jun 2025

10/10 Excellent

dean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

4/10 Poor

Miguel H

Stayed 1 night in Apr 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 5 nights in Mar 2025