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Hyatt Place Santiago/Vitacura

3.5 star property
3.5-star hotel near Costanera Center

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Photo gallery for Hyatt Place Santiago/Vitacura

Lobby
Exterior
View from room
Terrace/patio
Indoor pool, sun loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Avenida Americo Vespucio Norte 1597, Vitacura, Santiago, Region Metropolitana, 7630293
  • Place, Parque Arauco Mall
    ‪9 min walk‬
  • Place, Bicentennial Park
    ‪18 min walk‬
  • Place, Clinica Alemana
    ‪3 min drive‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

View from room

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(47 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed
  • City view

View all photos for Room, 1 King Bed, Mountain View

View from room

Room, 1 King Bed, Mountain View

9.0 out of 10
Wonderful
(20 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed
  • Mountain view

View all photos for Standard Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(10 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds
  • City view

View all photos for Room, 2 Queen Beds, Mountain View

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, Mountain View

8.0 out of 10
Very good
(3 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Mountain view

View all photos for Suite, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Suite, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Mountain view

View all photos for Suite, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(6 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • City view

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About the area

Santiago

Vitacura stay.Your stay at this Vitacura hotel places you within 2 miles (3 km) of Parque Araucano and Parque Arauco Mall. Casacostanera and Bicentennial Park are also within 2 miles (3 km).

What's nearby

  • Parque Arauco Mall - 9 min walk - 0.8 km
  • Parque Araucano - 12 min walk - 1.0 km
  • Casacostanera - 15 min walk - 1.3 km
  • Bicentennial Park - 18 min walk - 1.5 km
  • Clinica Alemana - 3 min drive - 3.0 km

Getting around

  • Military Academy Station - 3 min drive
  • Hospitales Station - 11 min drive
  • Santiago Intl. Airport (SCL) - 25 min drive

Restaurants

  • ‪Spacio1 - ‬2 min walk
  • ‪renaissance sky bar - ‬10 min walk
  • ‪Hotel Bidasoa - ‬5 min walk
  • ‪Casa Sanz - ‬6 min walk
  • ‪Damien Mercier - ‬10 min walk

About this property

Hyatt Place Santiago/Vitacura

3.5-star hotel near Costanera Center
Hyatt Place Santiago/Vitacura offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 3239 square feet (301 square meters) and includes conference space. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hyatt Place Santiago/Vitacura. Free self parking is available.

This 3.5-star Santiago hotel is smoke free.

  • 1 building
  • 160 guestrooms or units
  • 13 levels
  • Meeting rooms
  • 3239 sq ft of conference space
  • 301 sq m of conference space
  • Buffet breakfast (free)
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hyatt Place Santiago/Vitacura offers 160 accommodations with minibars and safes. Beds feature premium bedding. 46-inch LED televisions come with premium cable channels. Bathrooms include rainfall showerheads, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 46-inch LED TV with premium cable channels
  • MP3 dock

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CLP 50000 per accommodation, per week
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CLP 50000 per accommodation, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hyatt Place Hotel Santiago Vitacura
Hyatt Place Santiago Vitacura
Hyatt Place Santiago/Vitacura
Hyatt Place Santiago/Vitacura Hotel Santiago
Hyatt Place Santiago/Vitacura Hotel
Hyatt Place Santiago/Vitacura Santiago
Hyatt Place Santiago Vitacura
Hyatt Place Santiago/Vitacura Hotel
Hyatt Place Santiago/Vitacura Santiago
Hyatt Place Santiago/Vitacura Hotel Santiago

Hyatt Place Santiago/Vitacura Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 613 out of 1004 reviews
Rating 8 - Good. 264 out of 1004 reviews
Rating 6 - Okay. 86 out of 1004 reviews
Rating 4 - Poor. 30 out of 1004 reviews
Rating 2 - Terrible. 11 out of 1004 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, wonderful views if the lake, easy access to town using taxi or walking. Staff very helpful and friendly.
Stayed 2 nights in Oct 2025

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for money, great location, good parking option, close to a strip mall with supermarket and multiple food options
Stayed 2 nights in Oct 2025

10/10 Excellent

Mahesh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 5 nights in Aug 2025

4/10 Poor

MATIAS, Miami

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Parking is very unconfortable with elevador outside the building Cheking in floor 12, unconfortable
Stayed 2 nights in Aug 2025

10/10 Excellent

Anna Claudia Monkemuller, Guatemala

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen servicio, el personal súper amable. Muy recomendable
Stayed 11 nights in Jul 2025

10/10 Excellent

Hilda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, although rooms need a bit of an update, but common areas pretty good and very nice staff. Good breakfast too!
Stayed 1 night in Aug 2025

8/10 Good

Lester

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Great location friendly staff.

Front desk was very accommodating. Views were spectacular. Indoor Pool was oddly warm. There was a mini fridge but I wish there were a microwave. Close to a lot of amenities in walking distance ( food ,pharmacy , mall super market / groceries) good breakfast. The area seemed safe at night. Anything else not within walking distance is a 15-20 min cab ride away ( $8-$15)
Stayed 6 nights in Aug 2025

10/10 Excellent

Gregory, West palm beach

Travelled with partner
Liked: Amenities
Fantastic view! And perfect location!
Stayed 1 night in Aug 2025

8/10 Good

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Hilda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was good, I think the rooms need a bit of upgrading, though. The toilet in our room never fully flushed, and it took several attempts to flush it completely every time. The safe didn't work. The coffee maker was a bit hit and miss. However, the staff was extremely nice, the breakfast was quite good, with many options, and the hotel's location and facilities were very clean and nice. I think maybe upgrading the rooms a bit would be good, but it was a good option for our stay in Santiago.
Stayed 1 night in Aug 2025

10/10 Excellent

Jimmy De

Stayed 5 nights in Jun 2025

10/10 Excellent

Gabriel

Stayed 3 nights in Jun 2025

4/10 Poor

Julian

Travelled with family
Disliked: Staff & service
Estimados señores del Hyatt Place, Quiero manifestar mi profunda insatisfacción con la experiencia que tuve en su hotel. La calefacción de la habitación original nunca funcionó, a pesar de que enviaron a alguien a revisarla, solo salía aire frío. Me cambiaron de habitación, lo que ya fue una incomodidad teniendo tres niños conmigo No me ofrecieron ni servicio de botones ni el carrito para llevar las valijas a mi nueva habitación. Al llegar al nuevo cuarto, la calefacción tampoco estaba encendida, obligándome a llamar otra vez al técnico. Como si esto fuera poco, la cama del sofá no estaba preparada y, al pedir que la arreglaran, me informaron que no había personal disponible a las 9:30 pm de la noche, dejándome sin otra opción que hacerlo yo mismo. Considero esta situación inaceptable para un hotel de su categoría y espero que tomen las medidas necesarias para que esto no vuelva a ocurrir. Atentamente, Julian Arlin
Stayed 3 nights in Jul 2025

10/10 Excellent

Antonio

Liked: Cleanliness, amenities, property conditions & facilities
I didn't like that Expedia offers one price and then charges another price when I arrive at the hotel. Why not tell the truth? I'm attaching the voucher for 250 when the price offered without taxes was 225.
Stayed 2 nights in Jun 2025

10/10 Excellent

fabiola

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for the price the staff is attentive and polite
Stayed 2 nights in Jun 2025

10/10 Excellent

Ganzul

I liked the view from
Stayed 2 nights in Jun 2025

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great choice

This is a trully amazing hotel. Brand new and impeccable conditions. Great rooms, gym and pool area. Location cannot be better. Breakfast is very good.
Stayed 7 nights in May 2025

10/10 Excellent

Aurea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Aurea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Xin

Stayed 3 nights in May 2025

10/10 Excellent

Xin

Stayed 3 nights in May 2025

10/10 Excellent

Chio

Liked: Cleanliness, property conditions & facilities
Location location location !
Stayed 1 night in May 2025

10/10 Excellent

Sheresse Pierre

Stayed 4 nights in Mar 2025

10/10 Excellent

Mara

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto mucho el hotel, esta cerca de un mall y el desayuno muy bueno.
Stayed 3 nights in Apr 2025

10/10 Excellent

Shailesh

Stayed 3 nights in Apr 2025