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Metropolitan Santiago

3.5 star property
3.5-star hotel near Costanera Center, connected to a shopping center

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Metropolitan Santiago

Photo gallery for Metropolitan Santiago

Single Room
Full-size fridge, coffee/tea maker
Combined shower/tub, deep soaking tub, rainfall showerhead
Property entrance
Pillowtop beds, in-room safe, individually decorated

Overview of Metropolitan Santiago

Reviews
6.0

Popular amenities

  • PoolPoolPool
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • HousekeepingHousekeepingHousekeeping
  • Air conditioningAir conditioningAir conditioning
  • 24/7 front desk24/7 front desk24/7 front desk

Check out the area

Map
Monjitas 744, Santiago, Region Metropolitana, 8320124
  • Popular LocationPlaza de Armas2 min walk
  • Popular LocationPalacio de la Moneda16 min walk
  • Popular LocationMedical Center Hospital Worker3 min drive
  • AirportSantiago (SCL-Arturo Merino Benitez)19 min drive

Room options

View all photos for Double Room

Pillowtop beds, in-room safe, individually decorated

Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room

Pillowtop beds, in-room safe, individually decorated

Triple Room

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Quadruple Room

Pillowtop beds, in-room safe, individually decorated

Quadruple Room

  • Sleeps 4
  • 4 Twin Beds

View all photos for Single Room

Single Room

Single Room

  • Sleeps 1
  • 1 Twin Bed

Similar properties

Exterior
DoubleTree by Hilton Santiago Kennedy
Pool
Spa
Parking included
Free WiFi
4.5 out of 5, Wonderful, (569)
The price is CA $161
per night
CA $161 total
includes taxes & fees
9 May - 10 May
DoubleTree by Hilton Santiago Kennedy

About the area

Santiago

Downtown Santiago stay.At this Downtown Santiago hotel, you'll be within a 5-minute walk of Plaza de Armas and Santiago Town Square. National History Museum and Metropolitan Cathedral are also within half a mile (1 km).

What's nearby

  • Plaza de Armas - 2 min walk
  • Santiago Town Square - 3 min walk
  • Santa Lucia Hill - 8 min walk
  • Palacio de la Moneda - 16 min walk
  • Medical Center Hospital Worker - 3 min drive

Getting around

  • Parque Almagro Station - 3 min drive
  • Bellas Artes Station - 4 min walk
  • Santiago Intl. Airport (SCL) - 18 min drive

Restaurants

  • El Ají Seco - 1 min walk
  • Restaurant Victoria - 3 min walk
  • Picada El Rincón del Colombiano - San Antonio - 1 min walk
  • Norky's - 2 min walk
  • Los Tesoros del Inca - 1 min walk

About this property

Metropolitan Santiago

3.5-star hotel near Costanera Center, connected to a shopping center
As a guest of Metropolitan Santiago, you'll find an outdoor pool, tour/ticket assistance, and barbecue grills. WiFi is free in public spaces. An area shuttle within 3 km and a cruise ship terminal shuttle are available for a fee. The business-friendly Metropolitan Santiago also features ski storage, limo service, and express check-in. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Santiago hotel.

  • 1 building
  • 16 guestrooms or units
  • 16 levels
  • Built in 2009
  • Ski equipment storage
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • BBQ grill(s)
  • ATM
  • Smoking in designated areas
Metropolitan Santiago offers 16 air-conditioned accommodations with safes and coffee/tea makers. These individually decorated and furnished accommodations have separate dining areas. Beds feature pillowtop mattresses. 32-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Property amenities

Family friendly

  • Full-sized refrigerator
  • Outdoor pool
  • Separate dining area
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CLP 15 per day)
  • Limited onsite parking
  • Height restrictions apply for onsite parking
  • Area shuttle (surcharge) up to 3 km
  • Free train station pick-up shuttle
  • Cruise terminal shuttle (surcharge)
  • Limo/town car service
  • Shopping center shuttle (surcharge)

Things to do

  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 32-inch LCD TV
  • Cable channels

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Pillow-top mattress

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower/tub combination

Food and drink

  • Coffee/tea maker
  • Dining room
  • Refrigerator

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2 AM
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 2 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CLP 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation. Contactless check-out is available.

We should mention

  • Children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Metropolitan tiago Aparthotel
Apart Hotel Inter Suites Santiago
Apart Inter Suites
Apart Inter Suites Santiago
Metropolitan Santiago Aparthotel
Metropolitan Santiago
Metropolitan Santiago Hotel
Metropolitan Santiago Santiago
Metropolitan Santiago Hotel Santiago

Metropolitan Santiago Reviews

Reviews

6.0
Rating 10 - Excellent. 3 out of 34 reviews" "
Rating 8 - Good. 12 out of 34 reviews" "
Rating 6 - Okay. 5 out of 34 reviews" "
Rating 4 - Poor. 10 out of 34 reviews" "
Rating 2 - Terrible. 4 out of 34 reviews" "

6.8/10

Cleanliness

5.8/10

Staff & service

5.8/10

Property conditions & facilities

Reviews

4/10 Poor

Tony, Sacramento

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is not a hotel,it is an appartment
Floors filthy, sofa was very old and broken and filthy. This listed as hotel but it is not .It is an appartment. Front lobby person does not know about anything as well as don't speak English at all As you see condition of the floor in pictures Even curtains were not covered full windows

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Centric but less than desirable
Very small apartment with few conveniences. Poorly lit, poor breakfast.

4/10 Poor

Cesar, San Francisco

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad Hotel,
The room it was horrible, dirty old. The carpest and other parts was very, very dirty. If you can dont ever use this hotel!!!!

4/10 Poor

Alex, Toronto

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Close to transit and museums, mostly
1) It's not a hotel, it's a series of hotel suites in an apartment building 2)Check in was difficult, the desk person worked for the apartment building and was a little hostile to me, which I imagine is just due to having to deal with tourists trying to sign into their hotel suites all the time 3)No room service or food options - the breakfast was a bowl of cereal, a yogurt, a juice box in the fridge refreshed every afternoon. 4)The rooftop pool was full of people that live in the apartment at all times (children, old people, etc, and unusable) 5) The wifi was terrible, kept signing in/out, bad reception, etc. Again, this is likely because I was on the 13th floor and the hotel had apartments in on other floors as well, but they shouldn't have advertised wifi availability 6) the bathroom only had two small recessed lights over the sink, so the shower wasn't lit and was dark with the curtain pulled back, the shower head also wouldn't stay on the fitting and had to be used as a handheld shower at all times (very annoying) 7) The straightening service came in and woke me up at 10am when I was told they wouldn't be knocking until after noon 8) I definitely wouldn't recommend this place unless they cut the price significantly, I had a better time staying in a hostel for a fraction of the cost.

8/10 Good

Charlie, Chicago

Liked: Cleanliness, property conditions & facilities, room comfort
Great Location; Very nice manager
Overall very nice place to stay. Close to many great places. Only one person in staff spoke English. In general very very few people in Santiago speak English. Same in this hotel. "Jimmy" is only one who speaks English. He's very nice, very helpful. Would have given hotel a 5 except ran out of toilet paper and couldn't get any for 16 hours!! But still very nice place to stay had a refrigerator, stove, toaster, microwave. Would stay there again. Rooms not quite as clean as I'm used to but still very nice place to stay. I would give it a 4.5 but that's not available.

8/10 Good

Kristina, Coppell, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice apartment in middle of the city
I just stayed for one night but wished I could have stayed for longer. This isn't a traditional hotel. The hotel company has several apartments they rent out as a hotel inside a large building with other apartments and hotel/apartments. It was in a great location in Santiago near the Bellas Artes Metro stop, restaurants, bars, and two markets nearby. The staff was also extremely friendly and helpful. I would definitely recommend this place.

2/10 Terrible

Hank

Disliked: Staff & service, property conditions & facilities, room comfort
Hotel Review
Stayed three nights in this hotel. The hotel staff speaks very little english so communicating with them is very difficult. When we arrived in the middle of the afternoon, our room was still occupied and we had to find something to do for almost three hours until the room was ready. The suite was very small but size was not an issue. However the amenities were lacking. There was a small couch but so uncomfortable you could not sit on it very long. The suites are not air conditioned. Our suite was on the 15th floor so there was a breeze that would cool the place down in the evening. Unfortunately the street noise was so bad you had to choose noise or heat. The staff did arrange for a winery tour and shuttle to the airport for a fee. That was good.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Close to all Amenities
When you check-in at the Front Desk nobody speaks english. Make sure you have a copy of your hotel reservation somewhere handy to show them. Also parking is free but you need to press buzzer to get in and out of parkade. The street is one way so you need to take Mercred to MacIver turn left drive another block and turn left onto Monjitas and the parkade is about 30 feet from the corner on the left side of the street. About 8:30AM every morning the maid knocks on your door and brings you a simple continental breakfast. It's free. Be careful because the maid walks into your room without any regard for your attire. Room is simple but clean and better than some of the other places close by. Lots of restaurants, bars and attractions in the area. Not a family hotel. Lots of rough people in the neighborhood. Homeless too. But that's part of the culture of Santiago downtown. Las Condes, Providencia or Vitacura are safer areas of the city to stay anytime day or night.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Well located, new.
The rooms were new but were small apartments in a normal building rather than a hotel. Accommodations were good. The room had a nice small kitchen and was split in three smaller rooms each of these rooms was rather small. The breakfast was nearly non-existent. Although the people from the lobby were extremely kind and helpful they never succeeded to provide a working network and password for Wireless Internet. The master bedroom had a nice LCD TV with cable television. It is well located in the center of Santiago.

4/10 Poor

Verified traveller

Stayed 1 night in Aug 2019