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Sheraton Santiago Hotel and Convention Center

4.0 star property
4-star family-friendly hotel near Costanera Center, connected to the convention center

Choose dates to view prices

Photo gallery for Sheraton Santiago Hotel and Convention Center

Exterior
Presidential Suite, 1 King Bed
Outdoor banquet area
Presidential Suite, 1 King Bed
Presidential Suite, 1 King Bed

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Parking available
  • Gym

Explore the area

View in a map
Ave Santa Maria 1742, Santiago, Region Metropolitana, 1742
  • Place, Costanera Center
    ‪17 min walk‬
  • Place, Medical Center Hospital Worker
    ‪3 min drive‬
  • Place, San Cristobal Hill
    ‪5 min drive‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪19 min drive‬

Room options

View all photos for Classic Room, 1 King Bed, Non Smoking (View)

1 bedroom, premium bedding, Select Comfort beds, minibar

Classic Room, 1 King Bed, Non Smoking (View)

8.8 out of 10
Excellent
(57 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Twin Beds, Non Smoking (View)

1 bedroom, premium bedding, Select Comfort beds, minibar

Classic Room, 2 Twin Beds, Non Smoking (View)

7.4 out of 10
Good
(6 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 King Bed, Non Smoking, Poolside (View)

1 bedroom, premium bedding, Select Comfort beds, minibar

Classic Room, 1 King Bed, Non Smoking, Poolside (View)

9.2 out of 10
Wonderful
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Twin Beds, Non Smoking, Poolside (View)

1 bedroom, premium bedding, Select Comfort beds, minibar

Classic Room, 2 Twin Beds, Non Smoking, Poolside (View)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed, Non Smoking (View)

1 bedroom, premium bedding, Select Comfort beds, minibar

Superior Room, 1 King Bed, Non Smoking (View)

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds, Non Smoking (View)

1 bedroom, premium bedding, Select Comfort beds, minibar

Superior Room, 2 Twin Beds, Non Smoking (View)

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed, Non Smoking, Poolside (View)

1 bedroom, premium bedding, Select Comfort beds, minibar

Superior Room, 1 King Bed, Non Smoking, Poolside (View)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds, Non Smoking, Poolside (View)

1 bedroom, premium bedding, Select Comfort beds, minibar

Superior Room, 2 Twin Beds, Non Smoking, Poolside (View)

  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, Select Comfort beds, minibar

Club Room, 1 King Bed, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds, Non Smoking

1 bedroom, premium bedding, Select Comfort beds, minibar

Club Room, 2 Twin Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Suite, 1 King Bed, Non Smoking

Club Suite, 1 King Bed, Non Smoking | Living area

Club Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed

Club Suite, 1 King Bed | View from room

Club Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Terrace (Terrace)

Club Suite, 1 King Bed, Terrace (Terrace) | Living room

Club Suite, 1 King Bed, Terrace (Terrace)

  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Living room

Presidential Suite, 1 King Bed

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, Guest Room, 2 Twin, Poolside View

Lobby

Superior Room, Guest Room, 2 Twin, Poolside View

  • Sleeps 3

Superior Room, Guest Room, 1 King, Poolside View

  • Sleeps 3

View all photos for Terrace Suite, Club Lounge Access, Suite, 1 King

Lobby

Terrace Suite, Club Lounge Access, Suite, 1 King

  • Sleeps 3

View all photos for Presidential Suite, Club Lounge Access, 1 King

Lobby

Presidential Suite, Club Lounge Access, 1 King

  • Sleeps 3

Club Lounge Access, Club Guest Room, 1 King

  • Sleeps 3

Club Lounge Access, Guest Room, 2 Twin

  • Sleeps 3

View all photos for Classic Room, Guest Room, 2 Twin, City Side View

Free toiletries, hair dryer, bathrobes, towels

Classic Room, Guest Room, 2 Twin, City Side View

  • Sleeps 2

View all photos for Classic King Room With City Side View

1 bedroom, premium bedding, Select Comfort beds, minibar

Classic King Room With City Side View

  • Sleeps 2

View all photos for Classic Room, Guest Room, 1 King, Poolside View

1 bedroom, premium bedding, Select Comfort beds, minibar

Classic Room, Guest Room, 1 King, Poolside View

  • Sleeps 2

Classic Room, Guest Room, 2 Twin, Poolside View

  • Sleeps 2

Superior Room, Guest Room, 1 King, City Side View

  • Sleeps 3

View all photos for Superior Room, Guest Room, 2 Twin, City Side View

Lobby

Superior Room, Guest Room, 2 Twin, City Side View

  • Sleeps 3

Club Lounge Access, Suite, 1 King, Alternate: Sofa Bed

  • Sleeps 4

Club Suite, Club Lounge Access, Executive Suite, 1 King

  • Sleeps 3

Governor Suite, Club Lounge Access, Suite, 1 King

  • Sleeps 3

Suite With Terrace-Non Smoking

  • Sleeps 3

Junior Executive Club, Club Lounge Access, Suite, 2 Twin

  • Sleeps 4

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About the area

Santiago

Providencia stay.Within a 10-minute walk of this Providencia hotel, you'll find Clínica Indisa and Sculpture Park. Santiago Metropolitan Park and Municipal Market of Providencia are also within half a mile (1 km).

What's nearby

  • Clínica Indisa - 3 min walk - 0.3 km
  • Costanera Center - 17 min walk - 1.4 km
  • Medical Center Hospital Worker - 3 min drive - 3.3 km
  • Plaza de Armas - 4 min drive - 3.7 km
  • San Cristobal Hill - 5 min drive - 1.7 km

Getting around

  • Hospitales Station - 6 min drive
  • Pedro de Valdivia Station - 14 min walk
  • Santiago Intl. Airport (SCL) - 22 min drive

Restaurants

  • ‪Lobby Bar - ‬2 min walk
  • ‪La Fábrica Gourmet - ‬6 min walk
  • ‪El Cid Restaurant - ‬2 min walk
  • ‪Bahia Providencia - ‬8 min walk
  • ‪Lusitano - ‬8 min walk

About this property

Sheraton Santiago Hotel and Convention Center

4-star family-friendly hotel near Costanera Center, connected to the convention center
Sheraton Santiago Hotel and Convention Center offers its guests a children's pool, an indoor pool, an outdoor pool, and a sauna. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi and wired Internet.

A business center, a meeting room, and limo/town car service are available. Event space at this hotel measures 7578 square feet (704 square meters) and includes conference space. A fitness center, a terrace, and multilingual staff are also featured at the family-friendly Sheraton Santiago Hotel and Convention Center. An area shuttle within 50 km and an airport shuttle (available 24 hours) are available for a fee. For a fee, parking is available.

This 4-star Santiago hotel is smoke free.

  • 1 building
  • 379 guestrooms or units
  • 7 levels
  • 4 dining venues
  • 3 bars or lounges
  • 7578 sq ft of conference space
  • 704 sq m of conference space
  • Deli
  • Ski equipment storage
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar by the pool
Sheraton Santiago Hotel and Convention Center offers 379 accommodations with minibars and laptop-compatible safes. Select Comfort beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access (WiFi speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

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Property amenities

Family friendly

  • Children's pool
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: WiFi (surcharge); wired internet (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge) up to 50 km
  • Limo/town car service
  • Self parking on site (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:30 AM for a fee: CLP 11,000 for adults and CLP 11,000 for children
  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Children's pool
  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Ski storage
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Low-height counter and sink
  • Low-height electrical outlets in bathroom
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • Pets: CLP 81000 per pet, per stay
  • Only dogs and cats are allowed
  • An off-leash area is available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CLP 30000.0 per stay.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CLP 11000 for adults and CLP 11000 for children
  • Fee for in-room wireless internet: CLP 0 per day (rates may vary)
  • Fee for in-room wired internet: CLP 0 per day (rates may vary)
  • Airport shuttle fee: CLP 35000 per vehicle (one way)
  • Pet fee: CLP 81000 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: CLP 30000.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. 
    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sheraton Santiago
Santiago Sheraton
Santiago Sheraton Hotel
Sheraton Hotel Santiago
Sheraton Santiago
Sheraton Santiago Hotel
Sheraton Santiago Hotel Santiago
Sheraton Santiago Hotel and Convention Center Hotel
Sheraton Santiago Hotel and Convention Center Santiago
Sheraton Santiago Hotel and Convention Center Hotel Santiago