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The Ritz-Carlton, Santiago

5.0 star property
5-star luxury hotel near Costanera Center

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Photo gallery for The Ritz-Carlton, Santiago

Indoor pool
Creator video
Egyptian cotton sheets, premium bedding, minibar, in-room safe
Spa
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Pet-friendly
  • Free WiFi
  • Housekeeping
  • Air conditioning

Explore the area

Map
Calle El Alcalde 15, Las Condes, Santiago, Region Metropolitana, 6772208
  • Costanera Center
    ‪14 min walk‬
  • Gran Torre Santiago
    ‪14 min walk‬
  • Parque Arauco Mall
    ‪2 min drive‬
  • Santiago (SCL-Arturo Merino Benitez)
    ‪22 min drive‬

Room options

View all photos for Club Room, 2 Queen Beds, Smoking

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Club Room, 2 Queen Beds, Smoking

  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom

  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Presidential Suite, 1 Bedroom (Club Lounge Access)

Presidential Suite, 1 Bedroom (Club Lounge Access) | Living area

Presidential Suite, 1 Bedroom (Club Lounge Access)

  • 180 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room, 2 Queen Beds, Smoking

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Double Room, 2 Queen Beds, Smoking

  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom

  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Club Room, 1 King Bed

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Junior Suite, 1 Bedroom

  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Santiago

Las Condes stay.Within a 10-minute walk of this Las Condes hotel, you'll find Apoquindo and Los Leones Golf Club. Costanera Center and Gran Torre Santiago are also within 2 miles (3 km).

What's nearby

  • Costanera Center - 14 min walk - 1.2 km
  • Gran Torre Santiago - 14 min walk - 1.2 km
  • Parque Arauco Mall - 2 min drive - 2.1 km
  • Medical Center Hospital Worker - 6 min drive - 6.0 km
  • San Cristobal Hill - 8 min drive - 4.4 km

Getting around

  • El Golf Station - 1 min walk
  • Parque Almagro Station - 9 min drive
  • Santiago Intl. Airport (SCL) - 31 min drive

Restaurants

  • ‪La Cabrera - ‬3 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Tip y Tap - ‬3 min walk
  • ‪Eric Kayser - ‬3 min walk
  • ‪La Panera Rosa - ‬3 min walk

About this property

The Ritz-Carlton, Santiago

5-star luxury hotel near Costanera Center
As a guest of The Ritz-Carlton, Santiago, you'll find an indoor pool, a health club, a hot tub, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. Business amenities include a business center and meeting rooms.

Public spaces have WiFi for a fee. A terrace, multilingual staff, and gift shops/newsstands are also featured at the luxury The Ritz-Carlton, Santiago. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 5-star Santiago hotel is smoke free.

  • 1 building
  • 205 guestrooms or units
  • 14 levels
  • Meeting rooms
  • 1 sq m of conference space
  • Ski lift tickets
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
  • Dining venue
The Ritz-Carlton, Santiago offers 205 air-conditioned accommodations with iPod docking stations and MP3 docking stations. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 32-inch plasma televisions come with cable channels and pay movies. Rooms have partially open bathrooms. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This Santiago hotel provides complimentary wired Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include minibars and safes. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Languages

English, German, Italian, Portuguese, Spanish

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Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: WiFi (USD 17 per day); free wired internet
  • Available in some public areas: WiFi (USD 19 per night)

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (USD 16 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A coffee shop/cafe
  • A restaurant

Things to do

  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Ski passes
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch plasma TV with cable channels
  • iPod dock
  • MP3 dock
  • Pay movies

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Partially-open bathroom
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per pet, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 17 per day (rates may vary)
  • Fee for wireless internet in public areas: USD 19 per night (rates may vary)
  • Airport shuttle fee: USD 100 per vehicle (one-way)
  • Self parking fee: USD 16 per day
  • Pet fee: USD 125 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and Eurocard. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • One child 12 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.

Property is also known as

Ritz-Carlton Hotel Santiago
Ritz-Carlton Santiago
Santiago Ritz-Carlton
Ritz-Carlton Santiago Hotel
Santiago Ritz Carlton
The Ritz-Carlton Santiago Hotel Santiago
Ritz Santiago
The Ritz Carlton, Santiago
The Ritz-Carlton, Santiago Hotel
The Ritz-Carlton, Santiago Santiago
The Ritz-Carlton, Santiago Hotel Santiago

The Ritz-Carlton, Santiago Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 404 out of 537 reviews
Rating 8 - Good. 87 out of 537 reviews
Rating 6 - Okay. 32 out of 537 reviews
Rating 4 - Poor. 10 out of 537 reviews
Rating 2 - Terrible. 4 out of 537 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Cosmin Alexandru

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

David, Greensboro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location. Pleasant staff.
Stayed 3 nights in Feb 2025

10/10 Excellent

Ledy

Liked: Cleanliness, staff & service, property conditions & facilities
I love the place, very convenient location closer to great bars and restaurants. Also, the food at the restaurant is great. The only concern it is the gym very old machines and tools to workout.
Stayed 2 nights in Feb 2025

8/10 Good

Andrea

Stayed 1 night in Feb 2025

10/10 Excellent

rafael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 3 nights in Feb 2025

10/10 Excellent

Magdy

Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful stay in the hotel .. everything was perfect. The suite, the comfort, the staff, the breakfast, room service, the lounge, the spa , the area, the tours we arranged using the hotel services,
Stayed 6 nights in Feb 2025

6/10 Okay

Peter

Stayed 3 nights in Feb 2025

10/10 Excellent

Garoun, Issaquah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was absolutely great!
Stayed 3 nights in Feb 2025

10/10 Excellent

Meridy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the excellent service from all the staff from our check-in experience at reception, to the servers in the restaurant each morning to the spa staff as well as the house keeping staff. Our room was refreshed and cleaned each day and we were grateful. We thoroughly enjoyed the roof top pool and deck area which was a great retreat from the busy city. We were entertained by a highly skilled pianist each evening in the bar area. What a delight that was for us. We will return on our next trip.
Stayed 3 nights in Feb 2025

10/10 Excellent

george

Stayed 3 nights in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot to base for a visit to Santiago
Stayed 3 nights in Jan 2025

8/10 Good

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast buffet was excellent
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Natarajan, Cupertino

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
lost our packages and took 2 days to acknowledge that it was lost
Stayed 9 nights in Dec 2024

10/10 Excellent

Therese

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in the beautiful Las Condes neighborhood, safe and attractive.
Stayed 2 nights in Dec 2024

8/10 Good

Ishan Uday

Liked: Property conditions & facilities
Property is a bit dated, but fine otherwise
Stayed 1 night in Jan 2025

6/10 Okay

Fariba

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel’s AC isn’t working properly, and most of the guests are American, but the TV only has one American channel. The reception staff isn’t very friendly, but the restaurants and the service there are excellent. The food was fantastic overall.
Stayed 3 nights in Dec 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best Ritz Carlton I’ve ever stayed in. Service and attitude of staff was exceptional. Great restaurant on first floor. The Club Level had great food and beverage selections and an awesome breakfast in the morning. Recommend this hotel highly as it exceeded all expectations
Stayed 4 nights in Dec 2024

10/10 Excellent

Hamish

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

todd, venice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and location
Stayed 1 night in Oct 2024

10/10 Excellent

Eleanore A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Glory

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Staff

Excellent staff. Appreciate the intelligence and efficiency of the staff.
Stayed 1 night in Dec 2024

10/10 Excellent

Edrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service was incredible. The people were so nice so polite one of my best trip.
Stayed 6 nights in Oct 2024

10/10 Excellent

Octavio

Stayed 1 night in Nov 2024