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W Santiago

5.0 star property
5-star ski-in/ski-out hotel near Costanera Center

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W Santiago

Photo gallery for W Santiago

Pool
Exterior
Wow Suite, Suite, 1 King Bed, Corner
3 restaurants, Japanese cuisine
Lobby

Overview of W Santiago

Reviews
8.6

Excellent

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry
  • Restaurant
  • BarBarBar

Check out the area

Map
Isidora Goyenechea 3000, Las Condes, Santiago, Region Metropolitana, 7550000
  • Popular LocationKarai1 min walk
  • Popular LocationRed2One1 min walk
  • Popular LocationTobalaba Station9 min walk
  • AirportSantiago (SCL-Arturo Merino Benitez)30 min drive

Room options

View all photos for Wonderful Room, Room, 2 Double Beds

Premium bedding, minibar, in-room safe, individually decorated

Wonderful Room, Room, 2 Double Beds

  • 37 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Wonderful Room, Room, 1 King Bed

Wonderful Room, Room, 1 King Bed

Wonderful Room, Room, 1 King Bed

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Fantastic Suite, Suite, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Fantastic Suite, Suite, 1 King Bed

  • 797 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Marvelous Suite, Suite, 1 King Bed

42-inch plasma TV with cable channels, TV, iPod dock

Marvelous Suite, Suite, 1 King Bed

  • 990 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Spectacular Room, Room, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Spectacular Room, Room, 1 King Bed

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Spectacular Room, Room, 2 Double Beds

Premium bedding, minibar, in-room safe, individually decorated

Spectacular Room, Room, 2 Double Beds

  • 46 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Wow Suite, Suite, 1 King Bed, Corner

Wow Suite, Suite, 1 King Bed, Corner

Wow Suite, Suite, 1 King Bed, Corner

  • 101 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Wow Suite, Suite, 1 King Bed, Terrace, Corner

42-inch plasma TV with cable channels, TV, iPod dock

Wow Suite, Suite, 1 King Bed, Terrace, Corner

  • 177 sq m
  • Sleeps 3
  • 1 King Bed

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Exterior
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Pool
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4.7 out of 5, Exceptional, (430)
The price is CA $426
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CA $426 total
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About the area

Santiago

Near the slopes.You'll be steps from Peru Plaza and within a 10-minute walk of Apoquindo with a stay at this Las Condes hotel. Costanera Center and Los Leones Golf Club are also within half a mile (1 km).

What's nearby

  • Costanera Center - 11 min walk
  • Clínica Indisa - 4 min drive
  • Parque Arauco Mall - 5 min drive
  • Medical Center Hospital Worker - 7 min drive
  • San Cristobal Hill - 13 min drive

Getting around

  • El Golf Station - 6 min walk
  • Parque Almagro Station - 9 min drive
  • Santiago Intl. Airport (SCL) - 30 min drive

Restaurants

  • Pizzeria Tiramisu - 1 min walk
  • Ica Cocina Peruana - 2 min walk
  • La Cabrera - 2 min walk
  • Bar Nacional - 4 min walk
  • Dominó Isidora - 5 min walk

About this property

W Santiago

5-star ski-in/ski-out hotel near Costanera Center
W Santiago offers its guests ski-in/ski-out access and a 24-hour health club. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

A business center and meeting rooms are available. A rooftop terrace, tour/ticket assistance, and multilingual staff are also featured at the luxury W Santiago. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 5-star Santiago hotel is smoke free.

  • 1 building
  • 196 guestrooms or units
  • 7 levels
  • 3 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • Built in 2009
  • Terrace on the roof
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar by the pool
W Santiago offers 196 air-conditioned accommodations with iPod docking stations and washers/dryers. Each accommodation is individually decorated. Beds feature premium bedding. 42-inch plasma televisions come with premium cable channels. Coffee/tea makers and minibars are provided. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

This Santiago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English, French, Portuguese, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Washer/dryer

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CLP 20000 per day)
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 7:30 AM–11:00 AM on weekends: CLP 19900-19900 per person
  • 3 restaurants
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • 24-hour health club
  • Fitness classes
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 42-inch plasma TV
  • Cable channels
  • iPod dock
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Washer and dryer

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CLP 18000 per accommodation, per day, plus a deposit of CLP 72000 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CLP 19900–19900 per person
  • Airport shuttle fee: CLP 42000 per vehicle (one way)
  • Self parking fee: CLP 20000 per day
  • Pet deposit: CLP 72000 per stay
  • Pet fee: CLP 18000 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Eurocard, and cash. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Santiago W
W Hotel Santiago
W Santiago
w Santiago Hotel Santiago
Hotel W Santiago
W Santiago Hotel
W Santiago Santiago
W Santiago Hotel Santiago

W Santiago Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 253 out of 444 reviews" "
Rating 8 - Good. 115 out of 444 reviews" "
Rating 6 - Okay. 45 out of 444 reviews" "
Rating 4 - Poor. 14 out of 444 reviews" "
Rating 2 - Terrible. 17 out of 444 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Teak

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They made us feel like we were at home. Very accommodating.
Stayed 1 night in Jan 2024

8/10 Good

Emma

Liked: Cleanliness, room comfort
Ok but not the best
The W is a little old and tired looking as per other reviews it could use some modernisation but overall its a great place to stay. However the Concierge team are pretty rubbish, messed up bookings and the hotel charges you 19% in USD tax if you don't have a credit card to take payment. a bit ridiculous and wont allow you to charge anything to your room without a deposit paid in USD that they give you back Pesos for if you dont spend the deposit across your stay,
Stayed 3 nights in Dec 2023

10/10 Excellent

JULIAN

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this property and location was perfect. The restaurants, shopping was nearby. The staff, rooms and food were excellent.
Stayed 2 nights in Dec 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location ! Excellent Staff ! Great Service
This was our first visit to Santiago. The service, friendliness and willingness to be of help at the W was outstanding. Food was excellent. Our upgraded room and its views was Amazing. The property is showing its age a little and could use a makeover and new, less soft mattresses. The location to shopping and restaurants is perfect. We would definitely stay again !
Stayed 3 nights in Dec 2023

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

6/10 Okay

alberto

Liked: Cleanliness, amenities
Disliked: Staff & service
Problems with te aircon at the room.
Stayed 1 night in Sep 2023

6/10 Okay

Diego

Travelled with partner
Disliked: Amenities, property conditions & facilities
The hotel it’s a little old, need to be update. Boring bar, boring ambiance. The sky bar close. Expensive medium quality
Stayed 1 night in Sep 2023

6/10 Okay

Robert

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Really looking run down these days. Looks like COVID took its toll. Was once the “it” place but not anymore
Stayed 1 night in Aug 2023

10/10 Excellent

Karen, landrum

Liked: Cleanliness, staff & service, property conditions & facilities
This was a wonderful property. Very good service !
Stayed 1 night in Jul 2023

2/10 Terrible

Guillermo

Stayed 1 night in Jun 2023