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4.3 out of 5

"love the restaurant. love having room service. staff was exceptionally friendly, especially the girl who checked us in the the tattoos on her hands. S ... " More

By a verified traveller on Fri 16 Aug 2019

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Hotel Description

3-star spa hotel, connected to the convention center in Algoma District

In shopping district

With a stay at this Algoma District hotel, you'll be within half a mile (1 km) of Sault College and 2 miles (3 km) of Sault Area Hospital. GFL Memorial Gardens and Station Mall are also within 3 miles (5 km).

Full-service spa, dining

This smoke-free hotel features a full-service spa and a restaurant. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and airport shuttle. Relax with a drink at the bar/lounge and enjoy perks like free self parking.

Comfy beds, WiFi

The 157 guestrooms feature comforts like pillowtop beds and premium bedding, while refrigerators and microwaves offer the conveniences of home. Plasma TVs come with cable channels, and other amenities include WiFi and room service.

Suite, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
C$80* Per night/room 28 Nov. - 29 Nov.

Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Quattro Hotel & Conf. Centre, Ascend Hotel Collection ratings based on 3 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Quattro Hotel & Conf. Centre, Ascend Hotel Collection

Everyone (2) Couples (1)
3 out of 5

Posted by on 7 Sep. 2020

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Comment from Hotel Management

8 Sep. 2020 by Emily

Thank you for your feedback. We hope to see you again!

5 out of 5

Posted by on 19 Aug. 2019

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Comment from Hotel Management

28 Aug. 2019 by Cindy

Thank you for staying with us, we appreciate your feedback.

5 out of 5
love the restaurant. love having room service. staff was exceptionally friendly, especially the girl who checked us in the the tattoos on her hands. She was super friendly and professional! will definitely be back.

Posted by on 16 Aug. 2019

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Comment from Hotel Management

28 Aug. 2019 by Cindy

Thank you for staying with us, we appreciate your feedback.

About the Quattro Hotel & Conf. Centre, Ascend Hotel Collection

Location 229 Great Northern Rd, Sault Ste. Marie, ON P6B4Z2

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Quattro Hotel & Conf. Centre, Ascend Hotel Collection offers its guests a full-service spa. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 2842 square feet (256 square meters) and includes a conference center. The business-friendly Quattro Hotel & Conf. Centre, Ascend Hotel Collection also features a terrace, a garden, and a picnic area. An airport shuttle (available on request) is available for a fee. Free self parking is available. This 3-star Sault Ste. Marie hotel is smoke free.

  • 1 building
  • 157 guestrooms or units
  • 7 levels
  • 2842 sq ft of conference space
  • 256 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Bowling alley on site
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Sault Ste. Marie, ON (YAM-Sault Ste. Marie Airport) (19.8 km / 12.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Quattro Hotel & Conf. Centre, Ascend Hotel Collection offers 157 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. Plasma televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers. This Sault Ste. Marie hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Plasma television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Quattro Vinotecca - This fine-dining restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Spa Services

  • Couples treatment rooms
  • Manicures and pedicures
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is: 21
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 21 years old. This property accepts credit cards. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.Contactless check-out is available.Enhanced food service safety measures are in place.The property affirms that it follows sanitization practices of Commitment to Clean (Choice) guidelines.

  • No rollaway/extra beds available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • Cash Cleaning deposit: CAD 250.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: CAD 0 per stay (rates may vary)
  • Airport shuttle fee: CAD 40 per person (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Suites Hotel Sault Ste. Marie
  • Comfort Suites Sault Ste. Marie
  • Comfort Suites & Conference Centre Sault Ste. Marie Ontario
  • Quattro Hotel Conf. Centre Ascend Hotel Collection
  • Quattro Suites Conf. Centre Ascend Hotel Collection M.
  • Quattro Suites Conf. Centre Ascend Collection M.
  • Quattro Hotel Conf. Centre Ascend Hotel Collection
  • Quattro Conf. Centre Ascend Collection Sault Ste. Marie
  • Quattro Conf. Centre Ascend Collection
  • Quattro Hotel Conf. Centre an Ascend Hotel Collection
  • Quattro Hotel & Conf. Centre, Ascend Hotel Collection Hotel
  • Hotel Quattro Hotel & Conf. Centre, an Ascend Hotel Collection
  • Quattro Hotel Conf. Centre an Ascend Hotel Collection
  • Comfort Suites Conference Centre
  • Quattro Suites Conf. Centre an Ascend Hotel Collection M.
  • Quattro Conf Ascend Collection

You should know

  • Quattro Hotel & Conf. Centre, Ascend Hotel Collection offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.