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Best Western Plus Wilkes Barre Center City

3.0 star property
Hotel near F. M. Kirby Center for the Performing Arts, connected to the convention center in Wilkes-Barre

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Photo gallery for Best Western Plus Wilkes Barre Center City

Outdoor pool, open 10:00 AM to 10:00 PM, pool umbrellas
Exterior
Lobby
1 bedroom, premium bedding, pillowtop beds, desk
Restaurant

Popular amenities

  • Pool
  • Pet-friendly
  • Room service
  • Gym

Explore the area

Map
77 E Market St., Wilkes-Barre, PA, 18701
  • F. M. Kirby Center for the Performing Arts
    ‪3 min walk‬
  • Mohegan Sun Arena at Casey Plaza
    ‪4 min drive‬
  • Mohegan Sun at Pocono Downs
    ‪8 min drive‬
  • Wilkes-Barre, PA (AVP-Scranton Intl.)
    ‪16 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette

Suite, 1 King Bed, Non Smoking, Kitchenette

Suite, 1 King Bed, Non Smoking, Kitchenette

  • 47 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, premium bedding, pillowtop beds, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(34 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Hot Tub, City View

Suite, 1 King Bed, Hot Tub, City View

Suite, 1 King Bed, Hot Tub, City View

  • 76 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

  • 62 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

1 bedroom, premium bedding, pillowtop beds, desk

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(17 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.4 out of 10
Exceptional
(13 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

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Fairfield Inn & Suites Wilkes-Barre Scranton

Wilkes-Barre
  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
4.3 out of 5, Excellent, 973 reviews
The price is CA $153
CA $170 total
includes taxes & fees
Aug 31 - Sep 1
Fairfield Inn & Suites Wilkes-Barre Scranton

About the area

Wilkes-Barre

City center stay.At this hotel, you'll be steps from F. M. Kirby Center for the Performing Arts and within a 15-minute walk of Chacko's Family Bowling Center. Also, Mohegan Sun Arena at Casey Plaza is within 3 miles (5 km) and Seven Tubs Natural Area is within 6 miles (10 km).

What's nearby

  • F. M. Kirby Center for the Performing Arts - 3 min walk - 0.3 km
  • Chacko's Family Bowling Center - 11 min walk - 1.0 km
  • Wilkes-Barre General Hospital - 3 min drive - 2.1 km
  • Mohegan Sun Arena at Casey Plaza - 4 min drive - 3.6 km
  • Mohegan Sun at Pocono Downs - 8 min drive - 7.2 km

Getting around

  • Wilkes-Barre Scranton Intl. Airport (AVP) - 16 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Senunas' Bar and Grill - ‬10 min walk
  • ‪Valley Sea Foods - ‬8 min walk
  • ‪Frog Pond Pub & Pizzeria - ‬12 min walk
  • ‪Rodano's - ‬3 min walk

About this property

Best Western Plus Wilkes Barre Center City

Hotel near F. M. Kirby Center for the Performing Arts, connected to the convention center in Wilkes-Barre
Best Western Plus Wilkes Barre Center City offers its guests an outdoor pool and a fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and meeting rooms. Free breakfast is available daily. Event space at this hotel measures 22000 square feet (2044 square meters) and includes a conference center. A vending machine, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Best Western Plus Wilkes Barre Center City. Self parking is free.

This Wilkes-Barre hotel is smoke free.

  • 1 building
  • 75 guestrooms or units
  • 7 levels
  • Meeting rooms
  • 22000 sq ft of conference space
  • 2044 sq m of conference space
  • Built in 1978
  • Buffet breakfast (free)
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
Best Western Plus Wilkes Barre Center City offers 75 air-conditioned accommodations with complimentary newspapers and complimentary bottled water. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Wilkes-Barre hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Languages

English, Spanish

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  • Pool
  • Breakfast included
  • Spa
  • Pet-friendly
3.9 out of 5, Good, 1,074 reviews
The price is CA $128
CA $149 total
includes taxes & fees
Aug 6 - Aug 7
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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (28 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 42-inch flat-screen TV with cable channels

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per pet, per night, plus a deposit of USD 20.00 per day
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 20.00 per day
  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and outdoor lighting in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Up to 3 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

BEST WESTERN Genetti
BEST WESTERN Genetti Hotel
BEST WESTERN Genetti Hotel Wilkes-Barre
BEST WESTERN Genetti Wilkes-Barre
Genetti
Genetti Hotel
Best Western Wilkes-Barre
Wilkes-Barre Best Western
Best Western Plus Genetti Hotel Wilkes-Barre
Best Western Plus Genetti Hotel
Best Western Plus Genetti Wilkes-Barre
Best Western Plus Genetti
Best Western Genetti Hotel Conference Center
Plus Wilkes Barre Center City
Best Western Plus Wilkes Barre Center City Hotel
Best Western Plus Genetti Hotel Conference Center
Best Western Plus Wilkes Barre Center City Wilkes-Barre
Best Western Plus Wilkes Barre Center City Hotel Wilkes-Barre

Best Western Plus Wilkes Barre Center City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 586 out of 1000 reviews
Rating 8 - Good. 267 out of 1000 reviews
Rating 6 - Okay. 90 out of 1000 reviews
Rating 4 - Poor. 30 out of 1000 reviews
Rating 2 - Terrible. 27 out of 1000 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very clean,comfortable,pleasant staff.

Stayed 1 night in May 2025

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was absolutely wonderful! Everyone was so warm and welcoming, they made you feel like you were home! Everything was very clean. Breakfast was amazing! The beds are comfortable. We whole heartedly enjoyed our stay and look forward to it again!!!
Stayed 3 nights in Apr 2025

10/10 Excellent

Lori

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to many restaurants and The Kirby Center
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Paula

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly
Stayed 1 night in Apr 2025

10/10 Excellent

Silvia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All the staff was very friendly. When we checked in, they had a sheet with all the info needed, a map with close by eateries, and a town map.
Stayed 1 night in Apr 2025

8/10 Good

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We had a lovely stay

This is an old hotel; the rooms are small, the decor is a bit outdated, and there are visible nail-pops and the door jambs are worn. It needs some TLC. However, the amenities, cleanliness, and customer service outweigh all of that! We had a very comfortable stay. The rooms were SPOTLESS (I'm a stickler for cleanliness), the staff were friendly and helpful, and there are amenities that even some high-end hotels don't have. There's even a wall of newspaper articles that explain the quaint history of the hotel. This is not a high-falutin' place, but it's a comfortable place to lay your head when you're visiting Wilkes-Barre.
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best breakfast you will ever find among hotels with a breakfast, makes up for the slow elevator and adjoining room. Excellent choice for a show at the Kirby!
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a great stay. everyone so friendly. excellent breakfast.
Stayed 1 night in Mar 2025

10/10 Excellent

Roger

Travelled with partner
Liked: Amenities
Excellent check in. Gentlemen knew all my questions before I asked. Friendly staff. Courteous and professional.
Stayed 1 night in Mar 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One Nighter

Extremely convenient location. Went to Wilkes for a show at the F.W. Kirby center, which is right around the corner.
Stayed 1 night in Mar 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a little off the highway. An older property. But clean and convenient. Staff was excellent.
Stayed 1 night in Mar 2025

10/10 Excellent

Mellissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay!

Great hotel… well stay there again! The best breakfast on our trip from Florida to our home in Canada!
Stayed 1 night in Mar 2025

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Noisy and smokey. Clean enough

Check-in Lady-Simone was sooo nice. Told us the group we were there to see was staying there too. She put us in a room that face the backside of the theatre. Very noisy room-revving motorcycles/cars and public bus terminal down the street. The tour bus was parked outside our room and ran all night long (what a waste of fuel). The heat and bathroom vent brought in cigarette smoke. 3 am on the 20th someone was smoking somewhere near our room or outside, just awful. The breakfast we had on the 19th was soso/ok. There was no sausage gravy & biscuits. The bacon was good and crisp. Best part of the stay was Simone and the view of the group's tour bus and them coming into he hotel. 2 elevators but only one was working. Never found the stairs near the elevators. The tub stopper didn't work so I couldn't take a bath after a long ride. The tub barely drained the shower water and was ankle deep by the time I was done. Needs grab bars in the bathtub area.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jeffrey, Henderson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful!

Beautiful older hotel, front desk staff very friendly and helpful. Breakfast was exceptional. Bed was comfortable.
Stayed 1 night in Mar 2025

8/10 Good

Roy, Middletown

Liked: Cleanliness, staff & service
3 minute walk to Kirby Center
Stayed 1 night in Mar 2025

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean hotel with excellent staff
Stayed 1 night in Mar 2025

8/10 Good

Steven

Stayed 2 nights in Mar 2025

8/10 Good

Scott

Stayed 2 nights in Mar 2025